Can't scroll down to The bottom od browser's menu

I can't scroll to The bottom of browser's menu lately, meaning i can't get to setups. I could not long ago while still having the bug, as a bit of the setup button was "r… (read more)

I can't scroll to The bottom of browser's menu lately, meaning i can't get to setups. I could not long ago while still having the bug, as a bit of the setup button was "reachable", but it is nów replaced by that "turn into pdf" feature. The bug itself is also rather new, although i can't tell precisely when i first noticed IT to occur, as it is on my heavy duty work phone and i use browser irregularly on it.

So, i don't see "refresh" button (or can't Reach IT, don't remember wether it was at the bottom od somewhere else), setup button and anything bellow the print button. Well, bellow that "save as pdf" button precisely, although i can't really swe said button.

Pictures show menu opened and how far i can go down.

It's latest FF on Android 6

Asked by catonandr 3 days ago

can't scroll down popup window

there are often times when I go to websites, usually when I'm logging in or signing up for an account, where they have a pop-up window for me to enter in the information,… (read more)

there are often times when I go to websites, usually when I'm logging in or signing up for an account, where they have a pop-up window for me to enter in the information, which usually also includes a captcha, but for some reason I am unable to scroll up or down, and I'm unable to access a submit button as well, therefore unable to complete the process.

this is on my Kyocera e6920 AT&t version 6.103at with Android 10 and a updated version of Firefox.

Asked by eau de solero 5 days ago

  • Solved

Open In App/Switch back to Firefox

Video of the issue If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i c… (read more)

Video of the issue

If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i clicked on will be loaded instead of just displaying search engine search results where i clicked the wikipedia link. (Admin note: edited to fix formatting issue)

Another thing that happens is if i click on the link, still being wikipedia, get redirected to the app, then close out firefox, the next time i open firefox, it will redirect me back to the wikipedia app.

This issue I have been having is not just related to Wikipedia, this is for any other link that may open a related app I have installed on my phone.

iOS 17.5 iPhone 14 Pro

Asked by cmguy416 4 weeks ago

Answered by cmguy416 2 weeks ago

tinypass.com blocked by browser?

The Salt Lake Tribune apparently uses tinypass.com as part of its reader access to their e-edition. This morning the access was not functioning. Tribune staff says one "m… (read more)

The Salt Lake Tribune apparently uses tinypass.com as part of its reader access to their e-edition. This morning the access was not functioning. Tribune staff says one "must use Chrome or Google" not Firefox. This is from my Samsung phone. I'll have to check whether the Win10 desktop has the problem.

Asked by rickg916 1 week ago

  • Archived

Proxy server not found error

When I try to access the internet with the browser, I get the Proxy server not found error, but the Proxy server option is turned off. https://prnt.sc/Z50tJ_dqe-zN https… (read more)

When I try to access the internet with the browser, I get the Proxy server not found error, but the Proxy server option is turned off. https://prnt.sc/Z50tJ_dqe-zN https://prnt.sc/4ucbcQZmqusO

Asked by tepesami8 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Archived

Firefox Not Opening Mail App with Mailto Link

Firefox browser on Android is not opening mail apps when clicking Mailto link. Screen goes blank. No action. Firefox laptop browser works fine, opens mail app when Mailt… (read more)

Firefox browser on Android is not opening mail apps when clicking Mailto link. Screen goes blank. No action. Firefox laptop browser works fine, opens mail app when Mailto link is clicked. Picture shows "President" highlighted in orange...this means the link was clicked but the browser didnt execute the send email command, so no mail apps opened. Used Chrome on this link and it opened a window with several mail app options.

Asked by weetie99 8 months ago

Last reply by weetie99 8 months ago

  • Archived

encountered performance issue susing Firefox Focus for Android

I have encountered performance issues on my webite Gulfcareerz.online while using Firefox Focus for Android. I've noticed significant delays in page loading and occasiona… (read more)

I have encountered performance issues on my webite Gulfcareerz.online while using Firefox Focus for Android. I've noticed significant delays in page loading and occasional misalignment of elements. Are there any specific steps or configurations that can be implemented to enhance the browsing experience on this website? Your insights would be greatly appreciated. Thank you!

Asked by Babar Azam 1 year ago

Last reply by Paul 8 months ago

  • Archived

Browser issues

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the … (read more)

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the page reloads to the default. The website works on other browsers. I am running version 116.0.2. Thanks, Jesse

Asked by Jess 9 months ago

Last reply by Medhasree Suram 9 months ago

  • Archived

Data usage

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has … (read more)

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has been around 4 MB and is now 95MB. and busting through my 2GB/month limit. This is ALL due to Firefox! What happened? Something strange happened on June 19th, when my mobile date usage recorded three separate usage figures instead of the single usage figure for all days previously. June 19th showed 2 usage figures and June 30th showed 3.

Asked by 199XEN 10 months ago

Last reply by Paul 10 months ago

  • Archived

passwords OTPs and verification code access

Could you please help me, I'm having trouble logging into some of my accounts, I can't access verification codes or the correct passwords for apps like Amazon.co.uk also … (read more)

Could you please help me, I'm having trouble logging into some of my accounts, I can't access verification codes or the correct passwords for apps like Amazon.co.uk also I keep having to log onto Firefox browser as it does not allow me to stay lodged in does it need to be updated or is there something else I should be doing. [email address]

Asked by ANNA HELENA 10 months ago

Last reply by Paul 10 months ago

Power Draw

The power draw can be heinous. In 37 minutes of use so far for this full charging cycle, it has used 5 times the power (measured by Android's battery page) as RedReader h… (read more)

The power draw can be heinous. In 37 minutes of use so far for this full charging cycle, it has used 5 times the power (measured by Android's battery page) as RedReader has in its roughly 2.5 hours. Is there a way that can be brought to heel a bit?

Asked by Xana452 5 months ago

Last reply by jeffrey johns 5 months ago

  • Archived

eMail

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edite… (read more)

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edited] @gmail.com. Have been able to get them via Firefox for a long time prior. Also, lately firefox will stop my search until I click the FF icon where a wheel is turning and once I click it, it changes to a check mark and then I can proceed. Can you help please? Thank you.

Asked by lorikleef 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Request for Assistance with Backdrop Filter and Animation Issue in Firefox

Dear Firefox Support Team, I am writing to seek assistance with a technical issue I've encountered while implementing a backdrop filter and animation on a navigation bar… (read more)

Dear Firefox Support Team,

I am writing to seek assistance with a technical issue I've encountered while implementing a backdrop filter and animation on a navigation bar.

To provide some context, I have incorporated a backdrop filter effect on our navigation bar, accompanied by a translateX animation to reposition it smoothly. However, when testing the website in Firefox, I have noticed a noticeable choppiness in the animation performance. This issue persists on both desktop and Android devices.

To help you better understand the problem, I have included a screenshot, so you can see the issue.

I would greatly appreciate any guidance or suggestions you may have on how to address this problem and improve the performance of the backdrop filter and animation in Firefox.

For your convenience, here are the relevant links:

   Live Site URL: https://ohsorrow.me/Space-tourism-website/
   GitHub Repository: https://github.com/OhSorrow/Space-tourism-website

Your expertise and support in resolving this matter would be invaluable to our project. Thank you in advance for your time and assistance.

Sincerely, Aram

Asked by Aram 8 months ago

Last reply by Aram 8 months ago

  • Archived

redirection to WhatsApp not working

Briefly, when openning a link that should redirect to a WhatsApp chat, it says - after pressing open chat - WhatsApp not installed. Why? Note: In chrome it is working nor… (read more)

Briefly, when openning a link that should redirect to a WhatsApp chat, it says - after pressing open chat - WhatsApp not installed. Why? Note: In chrome it is working normally.

Asked by abdallaagbaria 12 months ago

Last reply by Paul 12 months ago

Android 14 - private tabs notification not going away

When a private tab is opened, it lets me know in the silent notifications on my phone with the "swipe or tap to close" the tab/s. However, once I close the private tab th… (read more)

When a private tab is opened, it lets me know in the silent notifications on my phone with the "swipe or tap to close" the tab/s. However, once I close the private tab that notification remains. When I click or swipe the notification it goes for a second and comes back despite not having a private tab open. Even with normal tabs open it does the same thing. Force stopping the app gets rid of it but the second a private tab is opened it returns.

I understand I can just turn off that notification but it's useful to have. Was just wondering if there is a fix or setting anyone knows of or how I can report this to Mozilla?

Thank you

Asked by Slotheez 2 months ago

  • Archived

Monospace fonts not displaying appropriately

I own a Samsung Galaxy Tab A8 and Samsung Galaxy A42 5G. Neither of these devices has the monospace font Courier New installed. However, when using Chrome, text boxes on … (read more)

I own a Samsung Galaxy Tab A8 and Samsung Galaxy A42 5G. Neither of these devices has the monospace font Courier New installed. However, when using Chrome, text boxes on websites that use Courier New are displayed in a different monospace font (which I've been unable to identify). On Firefox, they are not. This breaks the appearance of some websites which rely on text being monospaced but don't include "monospace" in their CSS font family.

Image 1: Screenshot of a website that uses Courier New, as it appears on desktop (both Firefox and Chrome). Image 2: A snippet of the CSS used in that website, showing that the font family is "courier new,courier" and does not include "monospace". Image 3: The same website using Chrome on mobile (on both the phone and the tablet). The font is distinctly not Courier New (or Courier), but is still monospaced, salvaging at least that aspect of the text. Image 4: The same website using Firefox on mobile (on both the phone and the tablet). This displays a non-monospaced font.

The obvious fix is to simply install Courier New on the phone and tablet, which I'm working on doing (update: this is much harder than it should be). However, I think Chrome displaying a different monospaced font when the requested monospaced font is unavailable is a good user experience feature, and would like to see it mirrored in Firefox.

Asked by Jacob Elafandi 10 months ago

Last reply by Jacob Elafandi 10 months ago