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  • Archived

Can’t Move Tabs Since Update

After updating to version 129.2 on my iPhone, I can no longer rearrange my tabs. I can tap and hold on a tab and move it but then it snaps back to the old position. This … (read more)

After updating to version 129.2 on my iPhone, I can no longer rearrange my tabs. I can tap and hold on a tab and move it but then it snaps back to the old position. This is making the browser unusable for me. I have tried closing and reopening the app and restarting my iPhone but neither worked.

Asked by Cat M 6 months ago

Last reply by Rob Daddy 4 months ago

  • Archived

Firefox Mobile reloads tabs automatically

Since I am on my new Phone (Xiaomi Poco F6, Hyper OS 1.0.4.0, Android 14.UKQ1.240116.001), I have this weird thing with Firefox that when I minimize it and then come back… (read more)

Since I am on my new Phone (Xiaomi Poco F6, Hyper OS 1.0.4.0, Android 14.UKQ1.240116.001), I have this weird thing with Firefox that when I minimize it and then come back a few seconds later, it will automatically reload the tab I was on. Which is extremely annoying because, for example, I was on the Paypal page and was getting my login code from messages, then when I got back on the Paypal page it reloaded and I could not insert the code, but had to click on 'send code' again (and again and again). I saw this issue appear multiple times apparently already on reddit and co. But nowhere I could find an answer to it. Someone? I looked in the battery saver settings and in firefox settings etc, but I can't find anything that makes tabs reload automatically and it makes no sense that anything would clear the cache every time I minimize firefox, no?

Asked by dominik.mooser 6 months ago

Last reply by Carlos 2 months ago

  • Archived

Firefox not function properly after recent update iPhone 12 mini

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active. Also,… (read more)

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active.

Also, when listening to music through Soundcloud or Bandcamp or YouTube, even after the tab with the music is closed, the music continues to play. This has all started today and is highly frustrating. As is trying to find this feedback page! 45 minutes into trying to “get help” I finally found somewhere to write this problem out. (Though I doubt Mozilla are interested in fixing the issue, judging by the complete lack of customer support and their labyrinthine Help section which I have to say is NOT in any way helpful, just needlessly stressful).

Asked by ryver.stix 1 year ago

Last reply by fillips 1 year ago

  • Archived

Frustration with Tab Behavior in Firefox iOS App

Dear Firefox Team, Whenever I have multiple tabs open in the Firefox iOS app and then exit the app to use a different one, I’ve noticed that all my tabs close. Thankfull… (read more)

Dear Firefox Team,

Whenever I have multiple tabs open in the Firefox iOS app and then exit the app to use a different one, I’ve noticed that all my tabs close. Thankfully, I don’t lose the webpages I was browsing or my browsing history, but it’s quite frustrating to have to go to the tabs section of the app and reopen them manually every single time I switch between apps.

I believe that this behavior could be improved to enhance the overall user experience. It would be fantastic if the Firefox iOS app could retain the open tabs, similar to how other browsers on iOS handle this situation. This would save users valuable time and provide a smoother transition between apps, which is especially important in today’s fast-paced digital environment.

I wanted to bring this issue to your attention in the hopes that it could be considered for a future update to the Firefox iOS app. I believe that making this adjustment would make Firefox even more user-friendly and help retain users who value a seamless mobile browsing experience.

Asked by Michael Weick 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Auto refresh issue

Im using firefox since 2012 it was great until a couple month ago. The bug is when im browsing website like a payment page, when i switching between the apps and return t… (read more)

Im using firefox since 2012 it was great until a couple month ago. The bug is when im browsing website like a payment page, when i switching between the apps and return to payment page, the firefox will refreshing the page automatically without asking any permission and payment will get fail error. This is awful

Asked by Its Arta 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

A number of my tabs will not load at all, and when I tap on them enough to try to load other options, the entire app crashes

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being… (read more)

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

Asked by dschlessinger 1 year ago

Last reply by Paul 1 year ago

  • Archived

Mute tabs on mobile

I was wondering if there's any way to mute individual tabs in Firefox for android like you can in desktop versions. I can't seem to find an option for our but maybe I'm m… (read more)

I was wondering if there's any way to mute individual tabs in Firefox for android like you can in desktop versions. I can't seem to find an option for our but maybe I'm missing something.

If that's not possible, are there any plans yet to bring this feature to mobile? It's a useful one and one I wish I had a long time ago.

Asked by anomouse64 1 year ago

Last reply by lazizakhmedov1014 1 year ago

  • Archived

Google search website not loading after Firefox was in background for a while

Hello, I was told to come to this site to report issues with Firefox iOS. I searched this site to see if someone is having a similar issue but didn't find anything. The… (read more)

Hello,

I was told to come to this site to report issues with Firefox iOS. I searched this site to see if someone is having a similar issue but didn't find anything.

The issue is simple: I use Firefox on iOS to search Google. I don't want to use the separate Google search app. I like having everything inside Firefox itself. When I initially search for something, the Google search result page loads fine. However, after I use other apps on my phone for while, if I come back to Firefox, then those pages are blank and don't load. I can still see what I searched for in the title of the tab, but the content of the tab is blank and doesn't load even if I press the refresh button. Somehow, this issue MOSTLY happens with the Google search result page, not really with any other website (also I think I've seen this happen with other websites once or twice), which is pretty odd.

I'll try and reproduce it and attach screenshots later.

Asked by possimpible 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on Android often shows the wrong content when switching tabs, it shows the page from a different tab

Seems to be a bug on Firefox on Android where the tabs don't show the right page. I haven't been able to track down exact steps to reproduce, but it happens regularly on … (read more)

Seems to be a bug on Firefox on Android where the tabs don't show the right page. I haven't been able to track down exact steps to reproduce, but it happens regularly on my phone.

Asked by Jay Tuckey 1 year ago

Last reply by Jay Tuckey 1 year ago

  • Archived

Firefox "forgets" all open tabs

Hello community, I hope someone can help me. I really like using Firefox, also on my iPhone, and have several 100 tabs open on it. However, since the latest update, I ca… (read more)

Hello community, I hope someone can help me. I really like using Firefox, also on my iPhone, and have several 100 tabs open on it. However, since the latest update, I can no longer open (almost) any of my tabs, see screenshot. How can I fix this problem? Can I maybe somehow downgrade back to the 110 version of Firefox? Thanks for any help

Asked by sascha6991 1 year ago

Last reply by sascha6991 1 year ago

  • Archived

stopping session auto-refresh on return to opened tab

i really need to PERMANENTLY DISABLE the infernal, default auto-refresh session on return to already opened tab. tyranny of the default on Android. if/when i want to ref… (read more)

i really need to PERMANENTLY DISABLE the infernal, default auto-refresh session on return to already opened tab. tyranny of the default on Android.

if/when i want to refresh that session, i'll do so MANUALLY.

i want this, not only in alpha, but beta & standard, too. so, it just can't be buried in about:config, which is nanny-state removed from standard. it must be exposed in UI Settings.

i'm not the first or only to request this.

Asked by wti0 1 year ago

Last reply by Flying Kiwi 7 months ago

  • Archived

Opening tabs causes duplicate tabs

On the mobile app for Android (Google Pixel 2 XL, Android version 11), there's this really annoying issue where tabs are constantly duplicated. Normally, it's when I sear… (read more)

On the mobile app for Android (Google Pixel 2 XL, Android version 11), there's this really annoying issue where tabs are constantly duplicated. Normally, it's when I search something on Google (through Firefox). It pulls up the search results, of course. But when I hit a link, here's what happens: the tab is redirected as it should be, but simultaneously another tab is opened, which is a duplicate of the original tab (the one with the search results), and Firefox switches to view that tab, tab 2. So I have to go back to tab 1 to see whatever, and usually I then close tab 2. After this, once I've been hit a few links on a single tab, caused that tab to redirect a few times, it stops doing this. I've also noticed a similar issue, specifically with Google images in Firefox. Sometimes, when I open a picture to view it, every time I go to the tab with the picture, it opens a tab of the Google images page (before I selected a picture). This will happen endlessly sometimes, every time I open the tab to view the picture, meaning I never actually get to see the picture.

Asked by chihindman 1 year ago

Last reply by chihindman 1 year ago

  • Archived

Access to inactive tabs in Firefox for Android

How to access inactive tabs in Firefox for Android? In options I have set to never close tabs but an option for inactive tabs was set to 2 weeks. So I assumed that there … (read more)

How to access inactive tabs in Firefox for Android? In options I have set to never close tabs but an option for inactive tabs was set to 2 weeks. So I assumed that there is somewhere a list of inactive tabs that you can access and activate them.

Asked by Tomislav Jurinjak 1 year ago

Last reply by Tomislav Jurinjak 1 year ago

  • Archived

Background Tabs automatically closing.

Hello, I choose to use FireFox when viewing video content. Only I have this persistent issue when I'm watching/listening a video/podcast and I need to goto a different… (read more)

Hello,

I choose to use FireFox when viewing video content. Only I have this persistent issue when I'm watching/listening a video/podcast and I need to goto a different Tab/Page or use an App or perform a different task, when I return to the tab with paused video it will reload and then the video page will refresh or re-open back to the video list/menu. This causes me to lose my position in the timeline and must find my place again manually. I've noticed this happens after a certain amount of time has passed, not much though, like 60 seconds or so, maybe more. This is frustrating and time consuming and I've noticed this doesn't occur in many chromium based browsers. That said, I strive to avoid google altogether and would rather stick it out with Firefox.

Thank you for reading my question, any advice is appreciated.

113.1.0 (Build #2015950737), 52a200d213+ GV: 113.0.1-20230511191846 AS: 97.4.1 2023-05-15T18:19:10.974886

Asked by cj76 1 year ago

Last reply by cj76 1 year ago

  • Archived

Iphone14 app. Incognito. After clearing cache and hx, cookies come back

I visited a Realtor site once in incognito mode. I always manually clear cookies and history. Yet, when I reopen, that realtor site’s cookie is back in the list of cookie… (read more)

I visited a Realtor site once in incognito mode. I always manually clear cookies and history. Yet, when I reopen, that realtor site’s cookie is back in the list of cookies.

How do I fix this? I do not use shortcuts on the home page. How do I get rid of ALL cookies when clearing/exiting Firefox?

Asked by gatehealing 1 year ago

Last reply by gatehealing 1 year ago

  • Archived

Undo Close All Tabs

Hello, This morning, I have accidentally close all my tabs (60+ tabs, which were open for more than 5+ years), while I wanted to reopen a recently closed tab. I suppose … (read more)

Hello,

This morning, I have accidentally close all my tabs (60+ tabs, which were open for more than 5+ years), while I wanted to reopen a recently closed tab. I suppose that this mistake was due to the sensitivity of the touch screen, since both option are next to each other in the menu.

I see multiple problems here: - There was no dialog asking me if I wanted to close all my tabs. While on Desktop this dialog exists. So for a long time I had no clue what just happened. - As I remember, Firefox did not gave me the opportunity to undo my action.

Now, the question is: How can I reopen all my closed tabs ? The menu "Recently closed tabs" have only 10 items, and those do not belong to the 60+ tabs that have been closed.

Is there a way to reopen all the tabs that I accidentally closed (I do not use Firefox Sync) ?

Thanks in advance

Asked by danmcgoo 1 year ago

Last reply by danmcgoo 1 year ago

  • Archived

page refreshes upon switching apps

So imagine your filling out a form online using firefox for android and you come across a question that you cant remember the answer to so you switch apps to check throug… (read more)

So imagine your filling out a form online using firefox for android and you come across a question that you cant remember the answer to so you switch apps to check through your notes.

Upon finding the necessary info you switch back to firefox only for the page to refresh itself and for you to lose all your previous progress. Why???

I've also encountered this when paying for an item and i need to confirm the payment through my banking app. i go to the app, confirm the payment, switch back to firefox and the page refreshes and i have to start over!

Is it just me? Please fix this. It's the one thing that sucks about this otherwise great browser.

Asked by josh70 1 year ago

Last reply by Kris Houston 1 year ago

  • Archived

Closed tabs to not stay closed

Closed tabs do not stay closed. If I close one or more tabs then close the app, closed tabs will be opened again when I open the app. Even clearing them from history does… (read more)

Closed tabs do not stay closed. If I close one or more tabs then close the app, closed tabs will be opened again when I open the app. Even clearing them from history doesn't stop Firefox from reopening closed tabs. This has been an issue since the update on late April - early May 2023. If I navigate to a new site then close the tab, the old site will be reopened on start up.

Asked by powasaurus.rex 1 year ago

Last reply by powasaurus.rex 1 year ago