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  • Archived

iOS share menu “send to device” shows “you don’t have any other devices connected to this account available to sync”

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to. If I use the share menu to open… (read more)

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

Asked by Greg 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Solved
  • Archived

Is there an answer to this question?

I have been trying to get Any answer to this for a couple of months now. The closest answer anyone has given about it dealt with syncing between chrome and firefox.. … (read more)

I have been trying to get Any answer to this for a couple of months now. The closest answer anyone has given about it dealt with syncing between chrome and firefox..


"10/2/23, 2:42 AM I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android.

I've only been able to get 1 at a time to move over, but I have well over a hundred open in putting the two other browsers together.."

Im just trying to find a way of opening more than one synced tab at a time on firefox for android. I know it can be done on pc version, but I have been given zero information on it for the android version...

Asked by Katerpie 1 year ago

Answered by Katerpie 1 year ago

  • Archived

won't sync collections after Android factory reset, even though bookmarks did

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have ma… (read more)

Sync collections after Android factory reset, have Firefox on desktop that is synced, but the new Android install synced bookmarks but not collections, of which i have many, or did.

I'm sure I've just missed a step, but been reading for 3 weeks now .... any idea's?

Asked by Richard Barnes 1 year ago

Last reply by annoyed too 7 months ago

  • Archived

changed phones need to transfer passwords

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stor… (read more)

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stored my passwords on Firefox and can't access them on my new phone. It keeps telling me to log in on my computer, but the only computer that was synced was lost or stlen a year ago while I was hospitalised for major surgery. I reported this to Mozilla at that time. I just need to access my passwords on my new phone. HELP!

Asked by rthefko 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

syncing tabs from pc

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page t… (read more)

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page that shows all my saved tabs and bookmarks look the same on my tablet? sheesh...

Asked by John 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

after sync I lost the bookmarks that had been on my mobile device (kindle fire)

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recen… (read more)

I setup sync, the device paired. It said it was syncing and when finished the bookmarks folder looked totally different on my kindle fire. I can not find any of the recently added bookmarks on the kindle. The History and Open Tabs are still the same, I didn't have those selected for sync. I checked and one password that I knew was previously incorrect on the kindle got updated to the correct one from the desktop. But I am worried about any possible passwords that were only on the kindle or were correct on the kindle and incorrect on the desktop, based on the bookmarks I suspect those were lost also. I was worried about this and had tried to find the profile data on the kindle but no file manager helped, I couldn't find it anywhere. And there doesn't seem to be a way to access profile manager on android. I also poked around with adb with no success. I was hoping to make a backup before using sync but I gave up and did sync anyway. Is there anyway to recover this data?

Asked by becyclist-temp 1 year ago

Last reply by Paul 1 year ago

  • Archived

syncing with IOS

no matter what i do firefox mobile says sync is "offline" i did what the troubleshoot page said to do, i deleted and redownloaded the app, i logged out and logged back in… (read more)

no matter what i do firefox mobile says sync is "offline" i did what the troubleshoot page said to do, i deleted and redownloaded the app, i logged out and logged back in three times on both desktop and IOS and nothing is working please help im tired of doing the same thing over and over again for an hour straight with nothing changing

Asked by Silverhearttheswift2668 1 year ago

Last reply by Silverhearttheswift2668 1 year ago

  • Archived

Syncing Bookmarks in FF for Android

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy. I have logged in with my Account and am now trying to… (read more)

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy.

I have logged in with my Account and am now trying to get the bookmarks synced. I have no Desktop right now to pair. The bookmarks and the Account are only available on my iPad, where FF is logged in and has the bookmarks synced.

Any ideas how I can fix this? Thanks for any help and regards, Dan

Asked by Dan 1 year ago

Last reply by Paul 1 year ago

  • Archived

can't sync and Firefox crashes regularly after last update

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0 Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9 Logged into M… (read more)

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

Asked by becyclist-temp 1 year ago

Last reply by Paul 1 year ago

  • Archived

Getting bookmarks from iOS 17 to desktop?

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC? When I sign into my desktop Firefox it has nothin… (read more)

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC?

When I sign into my desktop Firefox it has nothing - I am worried if I sync my iOS firefox it will delete all my bookmarks?

Asked by BB 1 year ago

Last reply by Paul 1 year ago

  • Archived

synchronisation

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction … (read more)

You're asking me to go to the menu and choose: syncronice and save! Well there ain't no 'sync and save' point in my menu! Not even 'syncronice'! I need correct direction in order to 'sync' my PC and my phone! Please help! Thank you and have a nice day!

Asked by LaKris de Confettié 1 year ago

Last reply by Paul 1 year ago

  • Archived

Sync android to desktop

The online directions say that after logging in to Firefox on the desktop, that I should open the android app, click Settings and the click Sync and Save. But there is no… (read more)

The online directions say that after logging in to Firefox on the desktop, that I should open the android app, click Settings and the click Sync and Save. But there is no Sync icon (see attachment) on the phone(android 14). On the laptop if I click on dd another Device it just takes me back to the same instructions. How do I sync the phone and computer?

Asked by Dr J 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

sync collections

Have installed Firefox on Windown 11 PC , Android mobile and Android tablet. Bookmarks seem to sync across devices but i like the speed dial feature as used on Vivaldi. T… (read more)

Have installed Firefox on Windown 11 PC , Android mobile and Android tablet. Bookmarks seem to sync across devices but i like the speed dial feature as used on Vivaldi. This only appears to work on desktop as an add on but doesnt sync to the Android devices. I then discovered Collections on my Android phone which seemed ideal. Set it up and then found it didnt sync to any of the other devices. Can this be done. If not going back to Vivaldi. Very dissapointed as it seems to be a really fast browser.

Asked by rswalker1805 1 year ago

Last reply by Paul 1 year ago