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Firefox for Android not Syncing with Desktop, despite connection being made.

Edit: A few hours later, and it magically works perfectly, feel free to close this. Annoyed at loss of data and it randomly fixing itself, but whatever. Sorry to anyone l… (read more)

Edit: A few hours later, and it magically works perfectly, feel free to close this. Annoyed at loss of data and it randomly fixing itself, but whatever. Sorry to anyone looking at this trying to find a solution as i did.

As in title, for context for a while I've been having minor issue with sync between these two devices, with the syncing being unreliable, often taking trying multiple times, closing and reopening mobile app, and opening a new tab to try and prompt a successful sync, as often the sync would "happen" but the tabs open on the mobile device would be outdated ones.

Today, sync failed to work at all, on both parts (Dekstop app, and android app), i couldn't see tabs from the other device on either device. Trying to resolve this issue, i relogged on both devices, set up and signed out of sync multiple times, disabled and enabled sync again, deleted mobile app cache and tried again, and even reinstalled mobile app and logged in again (which to my surprise, also wiped all my tabs, history, settings, which is quite an annoyance, but I'll leave as a loss). To note, both firefox PC and Android have autoupdate on, dekstop is up to date, though i think i noticed firefox app updating yesterday.

I have read through other firefox sync articles, but none of them provided a working solution. For information, i have noticed something that may be a hint or nothing , please see image attached (nr1). Another thing I've noticed is firefox view not showing it recognizes a connection, image attached (nr2). I am also providing an image of my connected services page, showing the desktop sign on and mobile sign in (whose last connected date does not update), image attached (nr3). Another curiosity is the refresh button in that page, when clicked, perpetually showing as "in progress", but not resolving or updating when i log in mobile app, to see that change only refreshing the page worked.

I really hope for some help with solving this issue. Firefox sync despite its unreliability has been a very convenient tool for me. Naturally if any extra info is needed, i am ready to provide it.

Asked by ChmielarzDominik 2 months ago

Last reply by Khalid 2 months ago

Sync Open Tabs From Old Phone to New Phone

Trying to sync/share open tabs on my old phone to my new phone. Tried selecting Share>Share all tabs>Google Pixel 9 Pro XL Each time I've tried that, it says Unabl… (read more)

Trying to sync/share open tabs on my old phone to my new phone. Tried selecting Share>Share all tabs>Google Pixel 9 Pro XL

Each time I've tried that, it says Unable to send

Hoping for some help.

Asked by junior426 2 months ago

Last reply by Khalid 2 months ago

finding password

I had saved password on my old pc which i dont have now and also bookmarked the site on my fire fox .ho can i access to the password and the site now from my android pho… (read more)

I had saved password on my old pc which i dont have now and also bookmarked the site on my fire fox .ho can i access to the password and the site now from my android phone? It was about 3 and half years ago before my divorce. It is very important to me. Thanks

Asked by ferisailor9 2 months ago

Android Sync keeps logging out

On Firefox Android, every time i completely close the app and reopen it, I'm logged out of sync. Of course this is incredibly annoying and makes sync basically useless, s… (read more)

On Firefox Android, every time i completely close the app and reopen it, I'm logged out of sync. Of course this is incredibly annoying and makes sync basically useless, since having to start a fresh session multiple times a day not only takes time but it creates a huge list of "devices" so sending tabs back and forth becomes a nightmare.

Any idea what might cause this? AFAIK I'm not swapping IP's multiple times a day and i haven't used a VPN during the time this started happening. (I do have ProtonVPN installed, but it's a fairly trustworthy company so i doubt it's that.)

FF 130.0 (from the play store) Android 14 + security updates up to august 1st Motorola edge 40 neo

Asked by Ruben 2 months ago

Sync laptop with Samsung Android cellphone

Greetings. I am seeking assistance with transferring my existing data to my new Firefox account on my Samsung Android phone. I currently have data stored on my laptop as … (read more)

Greetings. I am seeking assistance with transferring my existing data to my new Firefox account on my Samsung Android phone. I currently have data stored on my laptop as well as on my Samsung Android device. It includes bookmarks, saved passwords, and potentially browsing history. However, I am unclear on how to achieve this transfer properly. I would appreciate any detailed instructions or guidance you could provide, ensuring that I can successfully access all my important data on my new Firefox account. Thank you for your assistance! Best regards, Don

Asked by djf789 2 months ago

Last reply by djf789 2 months ago

pairing with desktop

I have a new phone and want to use Lockwise passwords. The directions online have me access sync and save through scanning, but I cannot find the sync and save option. N… (read more)

I have a new phone and want to use Lockwise passwords. The directions online have me access sync and save through scanning, but I cannot find the sync and save option. No "three fots"

Asked by joyce.wolf 2 months ago

Sync android to desktop

The online directions say that after logging in to Firefox on the desktop, that I should open the android app, click Settings and the click Sync and Save. But there is no… (read more)

The online directions say that after logging in to Firefox on the desktop, that I should open the android app, click Settings and the click Sync and Save. But there is no Sync icon (see attachment) on the phone(android 14). On the laptop if I click on dd another Device it just takes me back to the same instructions. How do I sync the phone and computer?

Asked by Dr J 3 months ago

Last reply by TyDraniu 3 months ago

export passwords from laptop to Motorola Mobile phone

I need someone to help me figure out how to export my Firefox passwords to my mobile phone. I'm trying to follow the instructions that are on the laptop but I'm just tota… (read more)

I need someone to help me figure out how to export my Firefox passwords to my mobile phone. I'm trying to follow the instructions that are on the laptop but I'm just totally baffled. PLEASE HELP! YEAH HOW DO I SEND THE MOTHERFUCKER

Asked by Stephanie 3 months ago

Last reply by Khalid 3 months ago

lost data

hello.i recently formatted my phone.and now i re installed firefox and logged in toy account.but there is no data in my browser such as passwords and bookmarks and any th… (read more)

hello.i recently formatted my phone.and now i re installed firefox and logged in toy account.but there is no data in my browser such as passwords and bookmarks and any thing.please help me.what happened to my data?.thnx

Asked by mohamad.th73 3 months ago

Last reply by Paul 3 months ago

Passwords

I just purchased an android tablet to replace my old one. I'd like to transfer all of the log in names and passwords saved in Mozilla to the new tablet. Is there a way to… (read more)

I just purchased an android tablet to replace my old one. I'd like to transfer all of the log in names and passwords saved in Mozilla to the new tablet. Is there a way to do that?

Asked by 19mark45 3 months ago

Last reply by Khalid 3 months ago

How do I copy a desktop profile to ChromeOS?

My Windows laptop died and I'm now using a Chromebook. I managed to install Firefox on the Chrome book, and have a copy of my Firefox desktop profile. How can I copy the … (read more)

My Windows laptop died and I'm now using a Chromebook. I managed to install Firefox on the Chrome book, and have a copy of my Firefox desktop profile. How can I copy the desktop profile to the Chromebook?

Asked by crogerblair1 2 months ago

Firefox sync

Firefox recently crashed on my PC and i had to restart from an old Bookmarks HTML file i had. the Bookmarks were from 2 months ago and my mobile is still in present Book… (read more)

Firefox recently crashed on my PC and i had to restart from an old Bookmarks HTML file i had. the Bookmarks were from 2 months ago and my mobile is still in present Bookmark mode. how can i get the Bookmarks from my phone to sync with my PC, so as not to replace my mobile with the PCs "new" bookmarks?

thanks much

Asked by hazelludlow 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago