Showing questions tagged: Show all questions
  • Archived

File uploads

Hi, when I try to upload a file such as my resume to a job board it won't open my file location on my device. When I click on the websites upload button it doesn't do any… (read more)

Hi, when I try to upload a file such as my resume to a job board it won't open my file location on my device. When I click on the websites upload button it doesn't do anything. I have tried on many websites with the same outcome. When I go to the same websites using Chrome it works.

Asked by april18 9 months ago

Last reply by april18 9 months ago

  • Archived

Drop Down Menus Don't Work on Firefox iOS

To whom this may concern, For the past 2-3 weeks none of the drop down menus I've tried to use have worked. Whenever I try to use one or select something on a drop down … (read more)

To whom this may concern,

For the past 2-3 weeks none of the drop down menus I've tried to use have worked. Whenever I try to use one or select something on a drop down menu in mobile, the menu does not register my selection and remains on its default setting/option.

I know it has to be an issue with Firefox iOS specifically because when I opened the page on safari (mobile) the drop down menu worked fine; same with google chrome (ios) and the desktop version of firefox (on mac).

I tried to fix it be clearing my private data and the website data from firefox ios, but it didn't do anything.

I don't know what else to do and it's driving me crazy.

Please help!

PS If it's relevent, my firefox ios is up to date and currently running Firefox 116.3, though the issue was also present in 116.2 and whichever version(s) of firefox was running at the beginning of August 2023.

Asked by Cjaxoj36 1 year ago

Last reply by Cjaxoj36 1 year ago

  • Archived

Firefox on android - Oppo

Hi there, About 10 days ago, firefox stopped working on my android phone. When I open the app, I can type something in the opening window but then it never loads the ht… (read more)

Hi there,

About 10 days ago, firefox stopped working on my android phone.
When I open the app, I can type something in the opening window but then it never loads the http address.
Do I need to delete the app and start again? will it delete any of my data?

Thankyou for your help,

Asked by Eva joan 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

GOOGLE HOMEPAGE NOT LOADING ON ANDROID

Google homepage not loading on my mobile. Done all the recommended things, reboot, restart clear cache, uninstall, reinstall nothing works. My husband then checked his ph… (read more)

Google homepage not loading on my mobile. Done all the recommended things, reboot, restart clear cache, uninstall, reinstall nothing works. My husband then checked his phone and it is not loading on his either. Checked for updates and there are none available. We are running 121.0.1 Any advise or hepl appreciated.

Asked by susanelliott26 1 year ago

Answered by tonhu 1 year ago

  • Archived

Request for Assistance with Backdrop Filter and Animation Issue in Firefox

Dear Firefox Support Team, I am writing to seek assistance with a technical issue I've encountered while implementing a backdrop filter and animation on a navigation bar… (read more)

Dear Firefox Support Team,

I am writing to seek assistance with a technical issue I've encountered while implementing a backdrop filter and animation on a navigation bar.

To provide some context, I have incorporated a backdrop filter effect on our navigation bar, accompanied by a translateX animation to reposition it smoothly. However, when testing the website in Firefox, I have noticed a noticeable choppiness in the animation performance. This issue persists on both desktop and Android devices.

To help you better understand the problem, I have included a screenshot, so you can see the issue.

I would greatly appreciate any guidance or suggestions you may have on how to address this problem and improve the performance of the backdrop filter and animation in Firefox.

For your convenience, here are the relevant links:

   Live Site URL: https://ohsorrow.me/Space-tourism-website/
   GitHub Repository: https://github.com/OhSorrow/Space-tourism-website

Your expertise and support in resolving this matter would be invaluable to our project. Thank you in advance for your time and assistance.

Sincerely, Aram

Asked by Aram 1 year ago

Last reply by Aram 1 year ago

  • Solved
  • Archived

Using Mozilla as Default Browser

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and andr… (read more)

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and android, which I already have. Each time I've tried to do a search with Firefox this is the page that appears, no search results of any kind, but when I switch my search to duckduckgo and perform the search I get results. Can someone please help me understand why I can't perform a search using firefox?? Thank you in advance for your help!

Asked by Sarecee66 1 year ago

Answered by James 1 year ago

  • Archived

Won't access internet

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on … (read more)

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on my device access it as always. Could I have unknowingly disabled it? I've made no changes to any of my settings for months. I don't want to lose the info it has acquired by reinstalling. Can you please help?

Asked by rebaker11 1 year ago

Last reply by Paul 1 year ago

MAJOR FIREFOX MOBILE BUG

Browsing on firefox mobil gets very hot and laggy super quickly, brosing shouldn't be a heavy workload, but only in firefox my phone heats up and get lag super quickly un… (read more)

Browsing on firefox mobil gets very hot and laggy super quickly, brosing shouldn't be a heavy workload, but only in firefox my phone heats up and get lag super quickly until it became unbearable in terms of lag and temperature, after some searching I found out that this was a common issue and why didn't Mozilla fix this, it's a major known issue

Asked by KingOFStrike 123 4 months ago

Last reply by KingOFStrike 123 4 months ago

  • Archived

Randomly, Firefox refuses to work anymore

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages. Try to search: instantly stops loading, completely white tab, address bar … (read more)

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages.

  • Try to search: instantly stops loading, completely white tab, address bar content changes to search
  • Try to enter an address directly: doesn’t load, completely white tab, address bar contents stay the same
  • Force quitting and reloading doesn’t change anything
  • Clearing cache doesn’t change anything
  • Clearing data fixes the problem, at the cost of losing all home-screen customization, extensions, and search engine customization, which aren’t synced with the Firefox account

Asked by haleyhalcyon 1 year ago

Last reply by Paul 1 year ago

Google very small on iPhone

For awhile now, when I search with Google on my iPhone, the results come back very small. This doesn’t happen on my iPad or with the Google app. I have searched but only … (read more)

For awhile now, when I search with Google on my iPhone, the results come back very small. This doesn’t happen on my iPad or with the Google app. I have searched but only see solutions like increase the font size or similar solutions. Is there a solution for why this is happening?

Asked by ewarshaw 3 months ago

Last reply by ewarshaw 3 months ago

Firefox android Xiaomi redmi 9

Hi ! When watching a feed where there are videos and pictures, the scrolling slows down and the picture jerks In all other applications and browsers everything is ok… (read more)

Hi ! When watching a feed where there are videos and pictures, the scrolling slows down and the picture jerks In all other applications and browsers everything is ok what can be done Thank you

Asked by Dimon 3 months ago

Last reply by Dimon 3 months ago

  • Archived

battery drain

Firefox is working in background and draining the battery. That what I see in battery usage information. I have tried to limit and stopped Firefox but it is still on the… (read more)

Firefox is working in background and draining the battery. That what I see in battery usage information. I have tried to limit and stopped Firefox but it is still on the top of battery usage.

Asked by zajcev.sasha 9 months ago

Last reply by zajcev.sasha 9 months ago

disable zoom bug

I've had the zoom disable for a while on firefox beta for a while but now the about a week ago the pages have shrank and elemant of the pages are missed aligned. is there… (read more)

I've had the zoom disable for a while on firefox beta for a while but now the about a week ago the pages have shrank and elemant of the pages are missed aligned. is there a work around or will I have to wait till its fixed?

Asked by Jordan Perry 3 months ago

Last reply by Jordan Perry 3 months ago

  • Archived

Google Maps

When I google and address and the search results appear I want to click on the map and Mozilla to direct me to the Google Maps app. Instead, Mozilla opens the Playstore g… (read more)

When I google and address and the search results appear I want to click on the map and Mozilla to direct me to the Google Maps app. Instead, Mozilla opens the Playstore google for me to download the app which is stupid. The "stay in browser ask me to open the app is selected". Sometimes if I click on the map or directions nothing happens. It s not opening in browser and it s not opening in app either. I am using Poco X3 Pro, Android 13.

Asked by Laurian 1 year ago

Last reply by Laurian 1 year ago

  • Archived

Huge battery drain on Pixel 8 Pro (Android 14)

Noticed my phone having terrible battery life, from battery usage you can see that Firefox is highly likely one of the main culprits. I have observed the same over a few … (read more)

Noticed my phone having terrible battery life, from battery usage you can see that Firefox is highly likely one of the main culprits. I have observed the same over a few days on the last two Firefox builds. It seems that it's not respecting the "Restricted" battery usage in Android (or Android is not restricting it, I have no idea), but you can see today's battery usage linked here: https://photos.app.goo.gl/pMByjqq6Q5GigcQu8

Asked by syn 1 year ago

Last reply by syn 1 year ago

  • Archived

User TLS certificates not used

A private site that authenticates via user certificates works successfully with Safari, but fails in Firefox iOS (yet works fine in Firefox for Windows) Firefox seems to … (read more)

A private site that authenticates via user certificates works successfully with Safari, but fails in Firefox iOS (yet works fine in Firefox for Windows) Firefox seems to neither: 1. access user certificates from the iOS Configuration Profile 2. manage certificates in its own store.

On initial load, Safari prompts for which certificate to use, while Firefox displays an NSURLErrorDomain message.

Is there a way to use user certificates in Firefox iOS for authentication (i.e. am I doing something incorrectly)? If not, can such functionality please be added.

Asked by aming-miyembro 9 months ago

Last reply by aming-miyembro 9 months ago