All Products Support Forum

Sooo I had tens of tabs open, with intention to keep them - I couldn't find an option to save all of them, so decided to update the app, just in case FF caught up with some functionalities I've seen in my other browsers - bookmarking all tabs, namely.

After I've updated, all my open tabs are gone and "recently closed" is empty. There's no way to have the tabs back.

I don't expect there's a way to solve this problem, but I'm posting it here just in case, and at the same time marking my segue to Safari.

I'm giving up trying to add the mobile app to Android. No one offered any solution and only asks the same questions that I've addressed myself, so I'm done and will just use Chrome and Yahoo..

I use an Apple IPhone 14

I recognized Apple charge what browser was required.

I’m having problems with my iPhone 7plus sign in.

I’m unable to gain access to the Apple store to download the Firefox app.

Do you have an support unit that can help problem solve

I want to get a Firefox Icon. I recently re-downloaded Firefox but didn't get an Icon on my android phone. Pressing the Icon (prolongingly) didn't work. Please checkout my download if possible and send me an Icon. Thanks,

[email address]

I have an older iphone6 because my Android broke. I can barely download any as pps do to ios not being new enough. Is there a way I can download Firefox and other apps?

Hello All, For some unknown reason, the browsers available on Play Store for Nvidia Shield are crap - so far I've not found any that allow me to easily sync bookmarks etc between Shield/PC/Mobile.

I therefore tested and found Opera and Vivaldi sideloaded to my Nvidia Shield TV Pro both worked perfectly.

I wanted to use test Firefox as I was about to use this as my main preferred PC/mobile browser, but first I wanted to check it all worked OK.

I was able to sideload and set up Firefox, but as soon as I open a webpage the Controller stopped working.

How can this be fixed please?

Please don't suggest a browser that's intended for AndroidTV on the Shield Play Store - they are all crap due to the reasons I mentioned, the controller with Right Joysick acting as mouse pounter works perfectly on Opera and Vivaldi, so I don't understand why this it doesn't work on Firefox.

I hope this can be fixed/resolved as I would like to use Firefox as an alternative.

Thanks and regards!

Andrew Henshaw.

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all over my Apple when I want to be on line Thanks

Hi - after deleting then reinstalling Firefox on my ipad I found that all my bookmarks had disappeared. I’ve tried re-syncing bookmarks to no avail, and tried to follow instructions to find my profile (‘about:profiles’, enter) but just reverts back to the same page so can’t progress, tried settings/troubleshooting but no sign of my profile folder let alone ‘Application Basics’. Are my bookmarks permanently gone? Any advice would be much appreciated (I should say I’m not the most computer literate so very probably there’s something I’m not doing right!) - many thanks, Cheryl.

Hello team,

After the latest update, which happened today, the address bar got so narrow that not only can I not see the address I am browsing, but I can’t type a new address either, because the reader view or certificate info buttons are too close to one another (see attached image).

I hope this can be addressed soon. Browsing has become much of a hassle now.

Thanks,

JP

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!