Showing questions tagged: Show all questions
  • Archived

internet problem

when I am downloading something from Firefox then my internet speed decrease to below 1 mb per second while my regular WiFi speed is 200mb per second. in chrome or playst… (read more)

when I am downloading something from Firefox then my internet speed decrease to below 1 mb per second while my regular WiFi speed is 200mb per second. in chrome or playstore i don't face any problem but in Firefox it is always there.

Asked by Tanmaya Das 7 months ago

Last reply by Khalid 7 months ago

  • Archived

Download problems

I am having a downloading problem in Firefox Android browser. I cannot download from any site. There is no problem in Windows version but there is a downloading problem i… (read more)

I am having a downloading problem in Firefox Android browser. I cannot download from any site. There is no problem in Windows version but there is a downloading problem in Android version.

Asked by serkancoskun38 6 months ago

Last reply by jonzn4SUSE 6 months ago

Downloads...

I can't see the download button on my Firefox settings. Where is the download button on Firefox? How can I download a picture or anything else into my phone using the Fir… (read more)

I can't see the download button on my Firefox settings. Where is the download button on Firefox? How can I download a picture or anything else into my phone using the Firefox browser?

Thanks

Asked by Lucie suianci 5 months ago

Last reply by TyDraniu 5 months ago

  • Archived

File has been downloaded popup, how to block

Howdy folks, hope all is well your way... When I download a file, a notification pops up when the download is complete. I find this quite annoying, especially when downl… (read more)

Howdy folks, hope all is well your way...

When I download a file, a notification pops up when the download is complete. I find this quite annoying, especially when downloading file in a bit of rapid succession.

Is there some way to turn this off on FF mobile?

I tried... about:config > browser.download.alwaysOpenPanel on the nightly build, but after having created the option, it doesn't seem to work.

I would be forever indebted to any suggestions y'all can provide.

Thanks.

Asked by joeknudsen2000 1 year ago

Last reply by Paul 1 year ago

  • Archived

FIrefox Fast & Private Browser Android on Playstore unable to show progress on currently downloading files

Hi there, Firefox on Android is unable to show a progress on files that is currently being downloaded. It does, show notification, and I can pause and cancel it from ther… (read more)

Hi there, Firefox on Android is unable to show a progress on files that is currently being downloaded. It does, show notification, and I can pause and cancel it from there, but the details are unknown, the progress bar doesn't tell how much bytes has been downloaded and when i press pause and resume, the state is horribly unknown, the progress becomes 0%, etc. What I want is that Downloads menu in three-dots menu must show this too, not only the files that has been downloaded.

Asked by monadstack 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox for Android needs to allow user to choose how to handle files but default

Hello, This recent update in how PDFs are handled is really poor. The responses to the effects of the update seem really arrogant. No, your PDF viewer is not better th… (read more)

Hello,

This recent update in how PDFs are handled is really poor. The responses to the effects of the update seem really arrogant.

No, your PDF viewer is not better than Adobe reader. Even if it was, I want the choice to download directly to my preferred app, even if you think it sucks. I thought Mozilla was all about choice? That's why I thought I donated monthly. I want control over the software I use. It's been a pattern with Mozilla, for example, removing about:config for people who don't want dev builds.

Just like desktop Firefox, I want to choose how to handle files and choose how my software works:

View in FF Download to disk Open in an App

No, i don't want to go the FF version first.

It's seems odd that I'm even explaining this. Please revert this change, it's bad for so many reasons. Please also consider why the culture at Mozilla is giving users less control, not more.

Asked by chris312 1 year ago

Last reply by Paul 1 year ago

  • Archived

Provide an in-app download space for us to view our downloading file and not the notification bar.

Hello Mozilla team, provide a way for us to view our downloading file in the app itself and not on the notification bar, for me it doesn't help at all. If not so, then is… (read more)

Hello Mozilla team, provide a way for us to view our downloading file in the app itself and not on the notification bar, for me it doesn't help at all. If not so, then is it really necessary for me to lose my downloading file when I clear the Mozilla app from my recent apps? Isnt it supposed to continue downloading even when the app is cleared? Please solve this.

Asked by amponsahprince959 1 year ago

Last reply by Paul 1 year ago

  • Archived

Download doesn't start automatically and failed

When i download movies and web series download start but some time network problem stop download. Some browser like brave, samsung internet are started failed download au… (read more)

When i download movies and web series download start but some time network problem stop download. Some browser like brave, samsung internet are started failed download automatically but firefox doesn't and when i tap on retry download start but always in zip file doesn't extract. Please improve download manager.if you consider please provide protonpass manager.bitawarden play store data protection is note good. Its share details with third party.

Asked by 8000vsa1 1 year ago

Last reply by Paul 1 year ago

  • Archived

improve download manager

Everything is better in Firefox except the download manager. Most of the time when I try to download any file or video it fails. Please improve your download manager. … (read more)

Everything is better in Firefox except the download manager. Most of the time when I try to download any file or video it fails. Please improve your download manager.

Asked by 8000vsa 1 year ago

Last reply by Paul 1 year ago

  • Archived

Download starts failling a while after each install

I am on firefox android. Currently whenever I try to download a file there's a good chance that it fails (like 70%). If the download on a file fails then itll always fail… (read more)

I am on firefox android. Currently whenever I try to download a file there's a good chance that it fails (like 70%). If the download on a file fails then itll always fail. I have tried clearing cache, disabling all the add ons, enabling external download manager and altering enhanced tracking protection level but nothing works. The only way to "fix" it is by uninstalling but it only solves the issues temporarily. After a certain number of downloads (still uncertain on the number) it goes back to failling. It's incredibly inconvenient to have to do that every 1-2days because it resets all my cookies and I have to relog on all my websites. I have like 30gb on my storage so it couldnt be that. Please any suggestion would be helpful, I feel like I have tried everything at this point. Android version 13 Using the latest version of firefox

Asked by poorpikachu5 1 year ago

Last reply by poorpikachu5 1 year ago

  • Archived

When downloading a file, firefox causes com.android.phone to stop

as the title says when downloading a file, firefox causes com.android.phone to crash. enough crashes causes my tablet to panic and auto restart itself. the only app that… (read more)

as the title says when downloading a file, firefox causes com.android.phone to crash. enough crashes causes my tablet to panic and auto restart itself.

the only app that can cause this is is firefox, downloading files via something like discord, doesn't trigger it, only firefox. i tried with other apps to no avail.

it started happening after an update (update TB-X606F_S301018_230810_BMP ) (the last update was a year ago so lenovo isn't gonna fix it on their end anytime soon) and it's quite annoying when i need to use firefox to download files to view/use.

Details:

 Device: Lenovo Tab M10 FHD Plus (TB-X606F)
 Android Version: 10
 Firefox version: 117.1.0
 security update: 2023 Aug
 Google play system update: 2023 May
 Lenovo system version: TB-X606F_S301018_230810_BMP

Asked by samiscool51 1 year ago

Last reply by Paul 1 year ago

  • Archived

while downloading file/files my mobile signal get disappears for few seconds

Hi Mozilla team. There is some problem with downloading, since few weeks when I use Firefox for download any file/files my mobile signal gets dissappears, for few seconds… (read more)

Hi Mozilla team. There is some problem with downloading, since few weeks when I use Firefox for download any file/files my mobile signal gets dissappears, for few seconds. Due to that my call gets drop too. This is very serious issue. I tried every possible way to fix this, so I reinstall Firefox but I'm still facing the same problem.

Asked by Ritik 1 year ago

Last reply by Paul 1 year ago

  • Archived

Image downloading problems

First problem: downloading image in firefox (android) causes SIM to briefly disconnect, causing internet drops on mobile data for a few seconds. SIM provider and location… (read more)

First problem: downloading image in firefox (android) causes SIM to briefly disconnect, causing internet drops on mobile data for a few seconds. SIM provider and location - GolanTelecom Israel. The browser has about 60 tabs of google search open, cant close them due to valuable data. Disabling addons did nothing. Firefox Nightly does not have this issue, only default Firefox app. Second problem: on some sites downloading images always fails ("Download failed") in mobile version of firefox, on desktop images are downloaded fine , e.g. any post on [ https://www.pixiv.net/en/ ]

Asked by Nava 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

phone reboots after downloading any file

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome tempora… (read more)

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome temporarily. The Crashes tab in About Firefox is empty. I tried to collect a logcat and uploaded it to Google Drive (maybe this will help somehow.): https://drive.google.com/file/d/1kmdS5rTH3r0u09KLxeUDeY5U8r5xiEK1/view?usp=sharing. I hope this information is helpful in solving the problem.

Asked by queuejw 1 year ago

Answered by queuejw 1 year ago