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  • Archived

firefox can't resume downloading

Why i can't resume downloading when I close Firefox browser for Android The download bar disappears from the notification panel ? It's better if active downloads app… (read more)

Why i can't resume downloading when I close Firefox browser for Android The download bar disappears from the notification panel ? It's better if active downloads appear on the downloads page so that we can manage them

Asked by abdulrahman omar 1 year ago

Last reply by Paul 1 year ago

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iPad Pro downloads

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading. … (read more)

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading.

Asked by hom3gr0wn 1 year ago

Last reply by Nick T 10 months ago

  • Solved
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Mp4 video not showing up on downloads and not even the file is opening

So I was downloading a video from a website and when I download it it says "Mp4 (1)/(2)/(3)..."in the notification but when the download finishes I can't find the file in… (read more)

So I was downloading a video from a website and when I download it it says "Mp4 (1)/(2)/(3)..."in the notification but when the download finishes I can't find the file in the "downloads"section and when I find the file in the file manager it shows the file but when I click to open it it plays for a second or two then closes automatically

It's not the website's or the files fault since I can download the same file on chrome

Since the new Chrome changes I have tried to switch from Chrome to Firefox but this download problem is the only thing that's bugging me and keeping me from using Firefox as my default browser

Please if anyone has a solution to my problem, it is greatly appreciated

Asked by Shravan 1 year ago

Answered by Paul 1 year ago

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Firefox for Android saving to random folders and overwriting/deleting files

This is a new issue that just started occuring this month Nov/2023. Firefox for Android has suddenly developed an issue where instead of saving to the download folder and… (read more)

This is a new issue that just started occuring this month Nov/2023. Firefox for Android has suddenly developed an issue where instead of saving to the download folder and renaming the file with (1), (2), etc. It will save to a random folder and overwrite an existing file with the same name.

Noticed occuring on ebay images because they have the same naming structure.

Asked by OBW 9 months ago

Last reply by OBW 9 months ago

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Download Progress?

How can the android FF app not have a way of showing progress of downloads? I find this absolutely bizarre, when every other browser does this. It's critical information … (read more)

How can the android FF app not have a way of showing progress of downloads? I find this absolutely bizarre, when every other browser does this. It's critical information to have. You have no idea how much has downloaded or how long is left, the downloads window is just blank until it's fully completed downloading an item.

Asked by rawpulse 1 year ago

Last reply by Paul 1 year ago

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download any webpage as PDF for offline sharing

How can download any webpage as PDF for offline sharing in new updates. In earlier version I could do it from: tools-save as PDF. But now the save as PDF does not work. … (read more)

How can download any webpage as PDF for offline sharing in new updates. In earlier version I could do it from: tools-save as PDF. But now the save as PDF does not work.

Please solve the issue.

Asked by nasim091403 1 year ago

Last reply by Paul 1 year ago

  • Solved
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How to download (not view) a pdf-file ?

Android 13 / Firefox 111.1.0 Since a short while it seems that Firefox for Android opens pdf-files directly in the browser instead of offering the download option (as it… (read more)

Android 13 / Firefox 111.1.0

Since a short while it seems that Firefox for Android opens pdf-files directly in the browser instead of offering the download option (as it used to be). My Samsung Tab6 Light shows the pdf in compressed fonts, thus it is mostly unreadable. How can I download the pdf instead of viewing it? Or: How can I download the pdf to save it on my device? If I tap the opened pdf a function 'Share' is offered, but then when I try to share via Email nothing is shared!??

Thank you kindly for any support in this. Ueli (Switzerland)

Asked by UeliF 1 year ago

Answered by Paul 1 year ago

  • Archived

Downloaded file through private tab only saved for less than 5 minutes

So i browse in private tab, find image and file i want to download. I download them, and few second after the tab is closed or i closing the app, the file delete itself. … (read more)

So i browse in private tab, find image and file i want to download. I download them, and few second after the tab is closed or i closing the app, the file delete itself. At best it stays for few minutes. Sometime it delete itself before i close the tab and open the gallery/file manager to check if they still there. Only resulted on me seeing they delete itself.

Asked by alifzero13 7 months ago

Last reply by alifzero13 2 months ago

  • Archived

Firefox crashing

firefox is crashing when i try to download some file. I gotta clear the app's data for it to work normally again, but this always happens when I try to download it again,… (read more)

firefox is crashing when i try to download some file. I gotta clear the app's data for it to work normally again, but this always happens when I try to download it again, also, the browser doesn't open after it crashes, only after I clear its data.

Firefox for Android version 119.0.1 Android 11 (64 bits)

Asked by cleitonsantosdesantana96 10 months ago

Last reply by cleitonsantosdesantana96 10 months ago

  • Solved
  • Archived

Images on google

for some reason i cannot download images on firefox android on google. this feature works on other search engines and even on google on other browsers. the download butto… (read more)

for some reason i cannot download images on firefox android on google. this feature works on other search engines and even on google on other browsers. the download button is gonna and nothing is shown when i hold on the image on google

Asked by Farzam Maghouli 1 year ago

Answered by Paul 1 year ago

  • Archived

firefox crashing phone app

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the… (read more)

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the mark disappears and the indicator works after), after that the phone service and the phone app work normally. the download finishes normally.

using motorola e7 plus, android 10

tried restarting the phone, deleting cash and data of phone app, deleting cash of firefox

tried downloading using google chrome, all work normally.

it is possible that the issue started happening after I updated firefox but It's possible that it was happening before too.

Asked by matko.lysy 11 months ago

Last reply by matko.lysy 11 months ago

  • Solved
  • Archived

How to change where downloaded items go?

I am on Android Firefox and I accidentally chose "Always" on the pop-up asking where I want my downloaded items to go. I want to change it because where the files are now… (read more)

I am on Android Firefox and I accidentally chose "Always" on the pop-up asking where I want my downloaded items to go. I want to change it because where the files are now sent is inconvenient at best but i cannot find such an option to change my preference in either the Firefox settings bar nor my phone's device settings.

Asked by e.yvette058 1 year ago

Answered by e.yvette058 1 year ago

  • Solved
  • Archived

Timestamps on pdf download

Hi, I downloaded webpages as pdfs on FF android and have noticed every page has the timestamp on it. How do l get rid of that? I notice in Chrome it doesn't do that. (Nor… (read more)

Hi, I downloaded webpages as pdfs on FF android and have noticed every page has the timestamp on it. How do l get rid of that? I notice in Chrome it doesn't do that. (Nor does it have the link on every page). I prefer Firefox but want it to download a simple pdf. Thanks for any help.

Asked by NJ95 10 months ago

Answered by NJ95 10 months ago

  • Archived

long press to download video doesn't work any longer

I used to be able to long press on a video and then get a pop-up menu with the option to save the video. With the most recent versions that doesn't work anymore. It worke… (read more)

I used to be able to long press on a video and then get a pop-up menu with the option to save the video. With the most recent versions that doesn't work anymore. It worked fine inversion 115. Please bring that back!

Asked by hm 1 year ago

Last reply by hm 1 year ago

  • Archived

Downloading a file causes SIM card to lose reception

Hello, Recently I started to experience an issue that whenever I would specifically download a file using the Firefox web broswer for Android, my mobile would temporaril… (read more)

Hello,

Recently I started to experience an issue that whenever I would specifically download a file using the Firefox web broswer for Android, my mobile would temporarily lose it's cell reception. After a few seconds it reconnects. The issue does not appear when downloading (for example) images from the Wikipedia mobile application, or using the Google Chrome browser. The issue is still present when using wi-fi or a VPN connection. This makes me very concerned about my privacy and the safety of my data on my device. The android version used is Android 11 and the app was updated as of September 9th

Thank you for assistance!

Asked by olmek9014 1 year ago

Last reply by Paul 12 months ago

  • Archived

Download showing in notification but can't be accessed

I am trying to download some files and they are downloading and same can be seen in notifications but when trying to open download from that notification it's not opening… (read more)

I am trying to download some files and they are downloading and same can be seen in notifications but when trying to open download from that notification it's not opening, also opening download from side panel shows that there are no downloads, also i am not using incognito and I am signed in.

Asked by salisha708 1 year ago

Last reply by salisha708 1 year ago

  • Archived

Phone resets when an image is saved off the internet

For the past week or so (Firefox app was last updated around 1st September I believe), my Sony XZ2 phone has restarted itself after saving a picture off the Internet. The… (read more)

For the past week or so (Firefox app was last updated around 1st September I believe), my Sony XZ2 phone has restarted itself after saving a picture off the Internet. The new update today didn't fix it. The phone screen goes blank, then the background reappears with the app icons and it reconnects to the internet again. Just like pressing the restart button but much quicker. I've tried other Internet browser apps with saving the same picture and not had it happen. Not sure if it's just a coincidence that the problem has coincided with the last update though.

Asked by Zebedee 1 year ago

Last reply by Zebedee 1 year ago