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  • Archived

download any webpage as PDF for offline sharing

How can download any webpage as PDF for offline sharing in new updates. In earlier version I could do it from: tools-save as PDF. But now the save as PDF does not work. … (read more)

How can download any webpage as PDF for offline sharing in new updates. In earlier version I could do it from: tools-save as PDF. But now the save as PDF does not work.

Please solve the issue.

Asked by nasim091403 1 year ago

Last reply by Paul 1 year ago

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Downloading a file causes SIM card to lose reception

Hello, Recently I started to experience an issue that whenever I would specifically download a file using the Firefox web broswer for Android, my mobile would temporaril… (read more)

Hello,

Recently I started to experience an issue that whenever I would specifically download a file using the Firefox web broswer for Android, my mobile would temporarily lose it's cell reception. After a few seconds it reconnects. The issue does not appear when downloading (for example) images from the Wikipedia mobile application, or using the Google Chrome browser. The issue is still present when using wi-fi or a VPN connection. This makes me very concerned about my privacy and the safety of my data on my device. The android version used is Android 11 and the app was updated as of September 9th

Thank you for assistance!

Asked by olmek9014 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

How to download (not view) a pdf-file ?

Android 13 / Firefox 111.1.0 Since a short while it seems that Firefox for Android opens pdf-files directly in the browser instead of offering the download option (as it… (read more)

Android 13 / Firefox 111.1.0

Since a short while it seems that Firefox for Android opens pdf-files directly in the browser instead of offering the download option (as it used to be). My Samsung Tab6 Light shows the pdf in compressed fonts, thus it is mostly unreadable. How can I download the pdf instead of viewing it? Or: How can I download the pdf to save it on my device? If I tap the opened pdf a function 'Share' is offered, but then when I try to share via Email nothing is shared!??

Thank you kindly for any support in this. Ueli (Switzerland)

Asked by UeliF 1 year ago

Answered by Paul 1 year ago

  • Archived

Downloaded file through private tab only saved for less than 5 minutes

So i browse in private tab, find image and file i want to download. I download them, and few second after the tab is closed or i closing the app, the file delete itself. … (read more)

So i browse in private tab, find image and file i want to download. I download them, and few second after the tab is closed or i closing the app, the file delete itself. At best it stays for few minutes. Sometime it delete itself before i close the tab and open the gallery/file manager to check if they still there. Only resulted on me seeing they delete itself.

Asked by alifzero13 1 year ago

Last reply by alifzero13 8 months ago

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Phone resets when an image is saved off the internet

For the past week or so (Firefox app was last updated around 1st September I believe), my Sony XZ2 phone has restarted itself after saving a picture off the Internet. The… (read more)

For the past week or so (Firefox app was last updated around 1st September I believe), my Sony XZ2 phone has restarted itself after saving a picture off the Internet. The new update today didn't fix it. The phone screen goes blank, then the background reappears with the app icons and it reconnects to the internet again. Just like pressing the restart button but much quicker. I've tried other Internet browser apps with saving the same picture and not had it happen. Not sure if it's just a coincidence that the problem has coincided with the last update though.

Asked by Zebedee 1 year ago

Last reply by Zebedee 1 year ago

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firefox crashing phone app

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the… (read more)

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the mark disappears and the indicator works after), after that the phone service and the phone app work normally. the download finishes normally.

using motorola e7 plus, android 10

tried restarting the phone, deleting cash and data of phone app, deleting cash of firefox

tried downloading using google chrome, all work normally.

it is possible that the issue started happening after I updated firefox but It's possible that it was happening before too.

Asked by matko.lysy 1 year ago

Last reply by matko.lysy 1 year ago

  • Solved
  • Archived

Timestamps on pdf download

Hi, I downloaded webpages as pdfs on FF android and have noticed every page has the timestamp on it. How do l get rid of that? I notice in Chrome it doesn't do that. (Nor… (read more)

Hi, I downloaded webpages as pdfs on FF android and have noticed every page has the timestamp on it. How do l get rid of that? I notice in Chrome it doesn't do that. (Nor does it have the link on every page). I prefer Firefox but want it to download a simple pdf. Thanks for any help.

Asked by NJ95 1 year ago

Answered by NJ95 1 year ago

  • Archived

Download showing in notification but can't be accessed

I am trying to download some files and they are downloading and same can be seen in notifications but when trying to open download from that notification it's not opening… (read more)

I am trying to download some files and they are downloading and same can be seen in notifications but when trying to open download from that notification it's not opening, also opening download from side panel shows that there are no downloads, also i am not using incognito and I am signed in.

Asked by salisha708 1 year ago

Last reply by salisha708 1 year ago

  • Solved
  • Archived

How to change where downloaded items go?

I am on Android Firefox and I accidentally chose "Always" on the pop-up asking where I want my downloaded items to go. I want to change it because where the files are now… (read more)

I am on Android Firefox and I accidentally chose "Always" on the pop-up asking where I want my downloaded items to go. I want to change it because where the files are now sent is inconvenient at best but i cannot find such an option to change my preference in either the Firefox settings bar nor my phone's device settings.

Asked by e.yvette058 1 year ago

Answered by e.yvette058 1 year ago

  • Archived

Firefox crashing

firefox is crashing when i try to download some file. I gotta clear the app's data for it to work normally again, but this always happens when I try to download it again,… (read more)

firefox is crashing when i try to download some file. I gotta clear the app's data for it to work normally again, but this always happens when I try to download it again, also, the browser doesn't open after it crashes, only after I clear its data.

Firefox for Android version 119.0.1 Android 11 (64 bits)

  • Archived

long press to download video doesn't work any longer

I used to be able to long press on a video and then get a pop-up menu with the option to save the video. With the most recent versions that doesn't work anymore. It worke… (read more)

I used to be able to long press on a video and then get a pop-up menu with the option to save the video. With the most recent versions that doesn't work anymore. It worked fine inversion 115. Please bring that back!

Asked by hm 1 year ago

Last reply by hm 1 year ago

  • Archived

Download doesn't start automatically and failed

When i download movies and web series download start but some time network problem stop download. Some browser like brave, samsung internet are started failed download au… (read more)

When i download movies and web series download start but some time network problem stop download. Some browser like brave, samsung internet are started failed download automatically but firefox doesn't and when i tap on retry download start but always in zip file doesn't extract. Please improve download manager.if you consider please provide protonpass manager.bitawarden play store data protection is note good. Its share details with third party.

Asked by 8000vsa1 1 year ago

Last reply by Paul 1 year ago

  • Archived

Provide an in-app download space for us to view our downloading file and not the notification bar.

Hello Mozilla team, provide a way for us to view our downloading file in the app itself and not on the notification bar, for me it doesn't help at all. If not so, then is… (read more)

Hello Mozilla team, provide a way for us to view our downloading file in the app itself and not on the notification bar, for me it doesn't help at all. If not so, then is it really necessary for me to lose my downloading file when I clear the Mozilla app from my recent apps? Isnt it supposed to continue downloading even when the app is cleared? Please solve this.

Asked by amponsahprince959 1 year ago

Last reply by Paul 1 year ago

  • Archived

Download embedded PDFs

How do I download embedded pdfs. Example - Sample embedded PDF link Select any Paper and Module from dropdowns. Embedded PDF will be loaded. How to download from here? … (read more)

How do I download embedded pdfs. Example - Sample embedded PDF link

Select any Paper and Module from dropdowns. Embedded PDF will be loaded. How to download from here?

Asked by Pankaj Soni 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

open PDF links in external app

Hi Anyone know how I can change the default PDF viewing options in Firefox Android? Currently PDFs open by default within Firefox. Even though it's generating a dialogu… (read more)

Hi

Anyone know how I can change the default PDF viewing options in Firefox Android?

Currently PDFs open by default within Firefox. Even though it's generating a dialogue asking to open in an external app.

Please help

Asked by ensta 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox for Android needs to allow user to choose how to handle files but default

Hello, This recent update in how PDFs are handled is really poor. The responses to the effects of the update seem really arrogant. No, your PDF viewer is not better th… (read more)

Hello,

This recent update in how PDFs are handled is really poor. The responses to the effects of the update seem really arrogant.

No, your PDF viewer is not better than Adobe reader. Even if it was, I want the choice to download directly to my preferred app, even if you think it sucks. I thought Mozilla was all about choice? That's why I thought I donated monthly. I want control over the software I use. It's been a pattern with Mozilla, for example, removing about:config for people who don't want dev builds.

Just like desktop Firefox, I want to choose how to handle files and choose how my software works:

View in FF Download to disk Open in an App

No, i don't want to go the FF version first.

It's seems odd that I'm even explaining this. Please revert this change, it's bad for so many reasons. Please also consider why the culture at Mozilla is giving users less control, not more.

Asked by chris312 1 year ago

Last reply by Paul 1 year ago