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Firefox Installer gives error "VCRUNTIME140_1.dll was not found"

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies… (read more)

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies on.

I then attempted to start Firefox, getting the error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

I uninstalled, following the clean install directions, and deleting the "Program Files/Mozilla Firefox/" directory.

Then, I ran the Firefox Installer, newly downloaded, and when running it, it gives the same error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." Selecting "Restore Defaults" has no effect either way. The installer then appears to complete in the background, and the Firefox directory is created, along with the executable.

When I run Firefox.exe, it seems to load the program, but any address I type in fails to begin loading. This includes websites (www.google.com) and help/utility pages (about:config). I'm therefore unable to change any settings within Firefox.

I then tried re-installing the "Visual C++ 2008" and "Visual C++ 2015-2019" packages in an attempt to restore that DLL, but that had no effect after repeating the same steps above (clean uninstall, re-install). Which VC++ Redist Package should I be re-installing? Ideally, I should be able to just get a copy of VCRUNTIME140_1.dll and place it where Firefox is looking for it.

Asked by trevorawestphal 2 years ago

Answered by trevorawestphal 2 years ago

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I am being prevented from downloading Firefox on my PC

Hi there, I am having difficulties today. I was downloading a surveying software program and it appears to have made changes to my computer, such that it destroyed my ab… (read more)

Hi there,

I am having difficulties today. I was downloading a surveying software program and it appears to have made changes to my computer, such that it destroyed my ability to use Firefox. I have uninstalled it and tried installing it several times . . . and I get the same error coming up (see attached screen save).

Can you assist me in being able to install Firefox again.

Thank you.

Asked by tony.s.vowles 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox won't load any pages

I tried to install the Snapchat filters after watching "Cat Lawyer" - and I got a VC++ Runtime error. Firefox stopped loading too with the same error. I removed the Sn… (read more)

I tried to install the Snapchat filters after watching "Cat Lawyer" - and I got a VC++ Runtime error. Firefox stopped loading too with the same error.

I removed the Snapchat filters app; repaired the VC++ Runtime error in add/remove programs - and now I see the symptoms as follows:

1. Launch Firefox from FF Icon.

    a) Bookmark clicks do nothing.  
    b) Type in a URL and nothing happens.

2. Launch Firefox from a ZOOM meeting link (and presumably other links) works - the page loads. And , once I have done that , the firefox browser works normally.

I can probably just uninstall/reinstall - but if anyone knows how to solve this I'd rather not lose all my saved pwd and history.

Running: MS Surface, Windows 10.


Mike

Asked by mike402 1 year ago

Answered by mike402 1 year ago

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Unable to visit any web pages after latest upgrade version 81.0.2

I have a customer who is unable to browse to any websites after version 81.0.2 was installed. They are also unable to open Options and other Menu items. Only Toolbar Menu… (read more)

I have a customer who is unable to browse to any websites after version 81.0.2 was installed. They are also unable to open Options and other Menu items. Only Toolbar Menu item that worked was Help > About. I have tried using Firefox in Safe Mode, I have refreshed Firefox, and I have renamed the AppData > Roaming > Mozilla folder forcing it to create a brand new user profile. The only security programs running are Windows Defender. Chrome and Edge work fine, so customer will use one of those until Firefox is fixed.

Asked by curtesser 1 year ago

Answered by curtesser 1 year ago

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Firefox wont oad anything even on fresh install

So my Firefox became completely unusable this morning I tried to refresh then reinstall I've had Firefox on this system for 2 years up until today I had as my default for… (read more)

So my Firefox became completely unusable this morning I tried to refresh then reinstall I've had Firefox on this system for 2 years up until today I had as my default for 6 months at this point. I even installed a nightly build to see if that would work no luck if anyone could help me that would be greatly appreciated I really dont wanna go to a chromium browser I have Windows 10 20H2 for my os if anyone wants to know I also use manjaro Linux and Firefox works fine in that os.

Asked by ProphetNoble 1 year ago

Answered by cor-el 1 year ago

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Installation issues

I am trying to re-install Firefox but seems never to complete the installation. It does not open any websites and does not appear to connect to the internet. Also, I rece… (read more)

I am trying to re-install Firefox but seems never to complete the installation. It does not open any websites and does not appear to connect to the internet. Also, I receive a message that the file VCRUNTIME_1.dll is missing; however, when attempting to download the file, it tells me the file is already installed.

Asked by Brockton 1 year ago

Answered by FredMcD 1 year ago

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Nothing Loading Within Firefox Application

When opening Firefox, a window opens with menus and toolbars visible, but nothing loads or opens up when navigating the application. No websites are loading, no menus ar… (read more)

When opening Firefox, a window opens with menus and toolbars visible, but nothing loads or opens up when navigating the application. No websites are loading, no menus are opening such as options or add-ons, and not even the mozilla landing page is loading. I have tried doing a "Refresh". I have tried doing a clean reinstall. I have run virus scans to see if malware was preventing it from opening websites. I am having no issues with other browsers, just Mozilla Firefox. I am unsure what to do if even a Firefox reinstall is not working. The application wont even let me enable/disable add ons to see if that may be causing the problem.

Asked by csioufi3 1 year ago

Answered by cor-el 1 year ago

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Unable to install Firefox

I uninstalled Libre Office and it apparently uninstalled the VCRUNTIME140_1.dll file s part of its uninstall process. From this point Firefox would open but would not co… (read more)

I uninstalled Libre Office and it apparently uninstalled the VCRUNTIME140_1.dll file s part of its uninstall process. From this point Firefox would open but would not connect to the Internet, either by clicking one of the links in the toolbar or typing the address directly. I have tried all the solutions I can find on the support pages, ranging from attempting to copy the file from another location to re-installing Visual C++ from the Microsoft website, both the 64 bit and the x86 versions. Having found and installed the latest version of Visual C++ I now get the error message "The procedure entry point _CxxFramehandler4 could not be located in the dynamic link library C\WINDOWS\SYSTEM32\MSVCP140.dll" at the edn of the installation process, and of course Firefox has not installed. Any suggestions for a way forward?

Asked by tkrd13 1 year ago

Answered by FredMcD 1 year ago

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Nothing Loads on Firefox after uninstalling Mozilla VPN

I tried Mozilla VPN but it would never connect. So I uninstalled and cancelled. Then I got a persistent vcruntime140.dll not found error. I uninstalled iTunes and legac… (read more)

I tried Mozilla VPN but it would never connect. So I uninstalled and cancelled. Then I got a persistent vcruntime140.dll not found error. I uninstalled iTunes and legacy Microsoft Visual Suite apps. Now nothing will load. Not about pages. Not password pages. Not websites. Nothing. Have uninstalled and refreshed Firefox multiple times. Have restarted PC multiple times. Have turned off firewall and virus protection. Nothing works. nothing loads. Thanks for your thoughts!

Asked by john.brady 1 year ago

Answered by cor-el 1 year ago

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no display & no options

web pages don't display but address is shown at tabs, can't see options but other menu options seem to be okay. I uninstalled and erased all related data (I could find) m… (read more)

web pages don't display but address is shown at tabs, can't see options but other menu options seem to be okay. I uninstalled and erased all related data (I could find) multiple times and reinstalled multiple times but problem remains. I tried refresh, safe mode, etc. At installation I get error VCRUNTIME140_1.dll not found, a susequent installation finishes without errors. I am sending this from another system because I can't use the problem unit for this post. The problem system is similar to this one. I am puzzled and seek help.

Asked by tregxoferif 1 year ago

Answered by tregxoferif 1 year ago

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VCRUNTIME140_1.dll

Bonjour, Suite à la dernière mise à jour de Firefox, j'ai sans cesse le message d'erreur VCRUNTIME140_1.dll introuvable. Conseil de réinstallation de l'application etc. J… (read more)

Bonjour, Suite à la dernière mise à jour de Firefox, j'ai sans cesse le message d'erreur VCRUNTIME140_1.dll introuvable. Conseil de réinstallation de l'application etc. J'ai beau faire une désinstallation complète et un nettoyage puis une réinstallation, rien n'y fait. J'ai toujours le même message depuis plusieurs jours. Et c'est énervant ! Je suis obligé de naviguer sur Edge et je n'aime pas du tout. Merci de m'aider. Bonne journée. Philippe

Asked by Jésus est un hyppie 1 year ago

Answered by cor-el 1 year ago

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VCRUNTIME140_1.dll not found

Following a Windows 10 update, I tried to open Firefox and the following popup message appeared. "the code execution cannot proceed because VCRUNTIME140_1.dll was not fou… (read more)

Following a Windows 10 update, I tried to open Firefox and the following popup message appeared. "the code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." I have tried several times to download the latest version of Firefox, but during it's installation the same error message appears. How can I fix this problem and get Firefox to work normally.

Asked by dkirk1 1 year ago

Answered by FredMcD 1 year ago

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the code execution cannot proceed because vcruntime140_1.dll was not found

So I was cleaning out my SSD of a bunch of junk files and I think I might have deleted a file Firefox needs as when I open Firefox it seems to just blank with the search … (read more)

So I was cleaning out my SSD of a bunch of junk files and I think I might have deleted a file Firefox needs as when I open Firefox it seems to just blank with the search bar and when I try to go to say YouTube nothing loads. So I tried to do a fresh redownload of Firefox and the installer just this error saying "The code execution cannot proceed because vcruntime140_1.dll was not found" can someone help me get Firefox working properly again?

Asked by HelloThere 1 year ago

Last reply by FredMcD 1 year ago

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error "VCRUNTIME140_1.dll was not found" occurs when Office 365 is uninstalled, lost bookmarks

I am having issues with activation of an existing O365 subscription. After hours working with Microsoft Office support the issue is still not resolved. That is seemingly… (read more)

I am having issues with activation of an existing O365 subscription. After hours working with Microsoft Office support the issue is still not resolved.

That is seemingly unrelated to Firefox, yet when trying to resolve the issue I uninstalled O365 twice, I could not open Firefox. I received the error "VCRUNTIME140_1.dll was not found". After reinstalling O365, I was able to access Firefox but all of my bookmark folders are gone.

How do I recover those bookmark folders (with hundreds of bookmarks--if they're permanently gone, it will be a significant loss). AND why would uninstalling O365 affect Firefox?

Asked by PogoStick99 1 year ago

Last reply by cor-el 1 year ago

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Firefox 87 suddenly won't start. Error Msg: The code execution cannot proceed because VCRUNTIME140_1.dll was not found.

How do I fix this? Firefox won't start (it did a few days ago). Version 87 running on Windows 10. Error Msg: The code execution cannot proceed because VCRUNTIME140_1.dll… (read more)

How do I fix this? Firefox won't start (it did a few days ago).

Version 87 running on Windows 10.

Error Msg: The code execution cannot proceed because VCRUNTIME140_1.dll was not found.

There is a file: VCRUNTIME140.dll in the C:\Program Files\Mozilla Firefox folder.

I reinstalled Firefox but that didn't help.

Asked by RacerRon 1 year ago

Answered by TyDraniu 1 year ago

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Nothing but white windows in Firefox for 2 weeks

I have very much came to depend on Firefox. I've tried everything mentioned to users with same problem. Even Passwords and Settings have white windows (no text or anyth… (read more)

I have very much came to depend on Firefox. I've tried everything mentioned to users with same problem. Even Passwords and Settings have white windows (no text or anything else showing. When I reinstall Firefox I get vcruntime140_1.dll error. How can I fix it? I have the latest update.

While writing this I went back to double check the vcruntime140_1.dll install. I found it wasn't on the main Mozilla Directory - so I copied it. And now Firefox works! The file came from https://www.dll-files.com/. I don't need any further assistance.

Just leaving this as a record for others who may be having a hard time.

Thanks Mozilla for all you do!

Asked by Gerald 1 year ago

Answered by cor-el 1 year ago

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Unable to open my Firefox prop

I am unable to open my Firefox on my computer because I receive a message saying that my computer cannot find the following file: vcruntime140_1.dll. I have tried uninsta… (read more)

I am unable to open my Firefox on my computer because I receive a message saying that my computer cannot find the following file: vcruntime140_1.dll. I have tried uninstalling Firefox, and the reinstalling Firefox. This did not solve the missing file problem. I have tried re-installing Firefox. This did not solve the problem. The file is still missing. When I click on my Firefox App, all I get is a blank screen. I am unable to use Firefox. This computer uses Windows 10 with a 64 bit. I have several other computers, with Firefox installed, and I do not have this problem on any other computers using either Windows 10, Windows XP, or with a recent version of Linux. What procedure can I follow to restore this missing file to this computer? Your help would be greatly appreciated. I have some knowledge of computers, but I lack technical knowledge. Any help you can give will be deeply appreciated. Thank you

Asked by TEQUILA1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox doesn't load any websites at all

my browser has suddenly stopped loading anything whatsoever. unable to even go to options, as nothing happens when i try to press it. clicking on bookmarks lead to nothin… (read more)

my browser has suddenly stopped loading anything whatsoever. unable to even go to options, as nothing happens when i try to press it. clicking on bookmarks lead to nothing happening.

i am connected and can use chrome all fine.

tried using safe mode/refreshing, made no difference

heres a YT video showing what happens (essentially nothing when i use firefox), and how chrome performs

https://www.youtube.com/watch?v=MPL1msExLLs&feature=youtu.be

never had this issue before

thanks

Asked by goalie3777 1 year ago

Answered by goalie3777 1 year ago