All Products Support Forum

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that twice Tried to do a fix that removed and then reinstalled a couple of files (can't find the fix nor the files location) that didn't work although it did replace the files. Still no bookmarks I am logged into my Firefox and synch is on.

This, nor any of the other FAQ/Help have not worked https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

I have no restore ability either: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

i have no idea what happened thanks for any/all help

Hi

When I click a Bookmarks folder on the top bar to drop down the bookmarks - all the bookmarks have a fully transparent background. This happens on all default or installed themes

Can anyone help

Thanks Brian

Hi,

Recently I noticed this issue:

1. I start Firefox. 2. I click on a bookmark which is on the bookmark toolbar. 3. The page seems to initiate navigation to that bookmark, but eventually stays (it never navigates). 4. I click again on the same bookmark. 5. Then, Firefox navigates to it.

I tried disabling Addons and disabling Hardware Acceleration, but it didn't help to fix the issue. This was suggested in this archived thread: https://support.mozilla.org/en-US/questions/1245362

A similar issue happens when I'm already in GMail website and then click on another bookmark, but it refreshes the GMail instead of navigating to the other bookmark. (I hope to reproduce it soon and tell you the results.)

Using Ubuntu 18.04.

Anyone tell me how to just organize my bookmarks by most used... I add new ones and they just knock my most used further down. And, no, I don't want to use folders. The whole point of a bookmark is to save time, not add clicks.

I recently refreshed my Firefox, as it was being very slow. I'm trying to restore my bookmarks now and just getting the message "unable to process the backup file". Googling the problem turns up long, technical answers that I can't parse. Can somebody explain to me (a computer idiot) how to fix this?

I have lates FF and can't import bookmarks from Google Browser, my menu does not sho, what is in FF help menu. "Manage Bookmarks" is missing in bookmarks menu! What can I do? Rolf

Problem between Ashampoo Snap and Firefox. I am having troubles with snapshots made with Ashampoo Snap from Firefox outputs. Ashampoo says it is with the latest? Firefox and they have fixed it with a later update. However it has not gone away with the latest Snap. It appears to me (a programmer since 1982) that it might be a with a key sequence that is used to get a Snap copy that is interpreted by Firefox in some way. What happens is that it loook like a list of past usage in Firefox as is found with options History but with more detail as in a snap of part of a usage history made from my last usage of Firefox with more details as you can see. I have not been able to reproduce it in Firefox. Thanks Ron.

The Help page says to click on Bookmarks and then click on the folder icon with the + icon on it, in the upper right corner, to add a new folder.

No icon exists.

The only way I can add a folder is if I bookmark a page I go to.

I want to create a bunch of folders without having to go to a bunch of sites and bookmark each site.

How i can bookmark my website on mozilla firefox? check this.

Hi I'm trying to use Cubic and have unpacked the Mint20 iso what i'm trying to do is include my bookmarks in firefox so that when mint is run from a usbkey and i use firefox my bookmarks are included

Yes you can type in a book mark but when you turn off the computer it is not saved as all items are lost  Cubic say that you can add remove items  I'm new to this and hope some one is a head of me and can help Jack

Saving a Bookmark to a folder does not appear to work any longer this has been the case for several months. If you try to save a bookmark to a folder, then check the folder, the bookmark is not there, if you do a search the bookmark is found but its location cannot be seen, the only way to get around this problem is to save the bookmark to the bottom of the general list and then drag it to the folder you want. Would be good if this could be fixed.

My browser (Firefox and Chrome) both do this thing where my mouse moves automatically and then book marks open and it automatically bookmarks any page i am on. Its very strange. I have run my virus program several times and updated it as well. Any ideas?