All Products Support Forum

This has happened a few times before after a Firefox update, but the most recent occurrence was after the update to version 117.0.1. My mouse wheel will not scroll in the bookmarks drop down menu, I have to use the up and down arrows in the drop down menu which is very slow. When the scroll wheel did work in the past, I could be scrolling and then move the cursor to the up or down arrows and scroll even faster still using the scroll wheel and get to the folder I want a lot quicker. The scroll wheel works normally while scrolling through webpages, the only place it doesn't scroll is the bookmarks drop down menu. I'm running Firefox version 117.0.1 (64 bit) on a Windows 10 notebook PC. Any help would be greatly appreciated, thank you.

This morning, I brought up Firefox and found my bookmarks (including the toolbar) had vanished. I tried restoring my profile folder, but that didn't help. I also tried restoring the bookmarks from Firefox's own backups, but I got some "Unable to process backup file." messages. What do I do now?

When trying to open a bookmarked site, for example "https://mstdn.social/@noelreports", it suggests the site up until having typed in "noe". So, I can type in "n", "o" and "e" and get it suggested all the time. But as soon as "l" is added, the suggestion disappears. But this "l" is part of both the page title and the address, so that is really strange. Very irregularly, when I delete the last letter and retype it, the bookmark suddenly appears. On the synced Windows 10 installation of Firefox, everything works flawlessly.

I recently downloaded Firefox browser version 118 I need to know how to import my bookmarks and favorites from Safari browser. I looked it up and the only instruction you have is for version 113 and it seems not to apply to version 118.