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My backup isn't loading :(

Hey! My firefox crashed and I had to uninstall and reinstall it. However, when I signed back in the new browser with the account I created in 2020, it did not transfer my… (read more)

Hey! My firefox crashed and I had to uninstall and reinstall it. However, when I signed back in the new browser with the account I created in 2020, it did not transfer my bookmarks and extensions. Can you please help me? I am freaking out a bit because it is so important that i get those back. I would REALLY appreciate it!

Chetrice

Asked by chdmosley 18 hours ago

Last reply by cor-el 7 hours ago

I upgraded Firefox to 103.0.2 and it has lost all of my bookmarks, passwords, and, I guess everything.

Tonight I performed a computer upgrade (on Ubuntu Studio) that included the latest Firefox version, and it has lost all of my bookmarks and my passwords and I guess lot o… (read more)

Tonight I performed a computer upgrade (on Ubuntu Studio) that included the latest Firefox version, and it has lost all of my bookmarks and my passwords and I guess lot of other stuff, too.

I can't find any way of restoring them. It will not even recognize the presence of the presence of the other browsers on my system, to import browsers from them.

I need help.

I can't even check my bank account, now.

I'm upset, and I think I have a right to be.

Asked by billsey777 8 hours ago

  • Locked

How can I transfer my bookmarksto Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in Firefox

How can I transfer my bookmarks to Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in… (read more)

How can I transfer my bookmarks to Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in Firefox

Asked by Erin 16 hours ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

Bookmark s same order

How can I transfer my bookmarksto Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in … (read more)

How can I transfer my bookmarksto Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in Firefox

Asked by Erin 2 weeks ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

bookmark subfolders just disappear. If I do a search for a link, find it, and select "open folder", lost folders re-appear.

My problem is: Many times my bookmark subfolders just disappear. If I do a search for a link in any of the lost folders at the top, find the link and select "open folder… (read more)

My problem is: Many times my bookmark subfolders just disappear.

If I do a search for a link in any of the lost folders at the top, find the link and select "open folder", the lost folders re-appear.

I imagine the folders are linked lists.

I wonder if the brower refresh or not refreshing is the issue. A display problem. Since they reappear, they are still there in memory. I doubt if they been written to the harddrive.

It is very frustrating. As I've read many others having similar issues, I think it merits attention.

Let them know to search for the link and open it in it's folder to reestablish the display. This IS NOT THE ANSWER ... but it is a work around.

I've systematically tried to troubleshoot it, but have found no clue for predicting when it will happen.

I was a programmer/analyst for decades. I imagine trying to keep firefox working is a real challenge.

Thanks Greg

Asked by JGDolezal 1 day ago

Last reply by cor-el 1 day ago

  • Solved

hide bookmark text in Firefox (reveal text on mouse hover)

Hey :) https://support.mozilla.org/en-US/questions/1265175 This no longer seems to work on my new mac (M1, FF 103.0.2) Or maybe I did something wrong but I cannot figure … (read more)

Hey :)

https://support.mozilla.org/en-US/questions/1265175 This no longer seems to work on my new mac (M1, FF 103.0.2)

Or maybe I did something wrong but I cannot figure it out.

Basically, I get no change whatsoever after creating the userChrome.css file and placing it in the appropriate "chrome" folder in my profile folder...

Please help me figure this out.

Best, Julien

Asked by juliendalcol 1 day ago

Answered by juliendalcol 1 day ago

Bookmark details are missing

Bookmark details for my bookmarks are suddenly missing. I still see the list of bookmark folders, and within each folder I still see the list of bookmark names. But the n… (read more)

Bookmark details for my bookmarks are suddenly missing. I still see the list of bookmark folders, and within each folder I still see the list of bookmark names. But the navigation details (i.e., URLs) for each bookmark are nowhere to be seen. Nothing happens when I click on a bookmark.

What could have happened? Is there a way to recover that information? (Unfortunately I don't have an up-to-date bookmark backup.)

Asked by joe.dempsky 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

How do I copy over backed up JSON bookmarks?

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can … (read more)

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can in Notepad if I want to look at hundreds of pages of gibberish that would take days to copy and paste over. In my updated Firefox it offers a Restore function but to do that I have to wipe out all my existing Bookmarks. Who dreams of this stuff? Why would anyone sane want to do that?

Asked by moz2u 6 days ago

Last reply by moz2u 2 days ago

Toolbars

Hi. New to Firefox. Have absolutely no toolbars and various articles point to items I don’t have. Cant even find browser settings/preferences

Asked by nmoore45 2 days ago

Unhappy with latest update

Hi, I updated to the newest version this morning and found that it has delete all my bookmarks and delete all my saved data including login and password details to all th… (read more)

Hi,

I updated to the newest version this morning and found that it has delete all my bookmarks and delete all my saved data including login and password details to all the websites i use.

This is extremely annoying and makes me now not want to use your software. I got no warning about this, and it did not ask me to back up my data.

Asked by oliver.john10 3 days ago

Bookmarked icons

Dear Firefox, can you please tell me how to reset all of my saved web sites in my bookmarks. This morning all the icons have become small round balls (earth symbol) and w… (read more)

Dear Firefox,

can you please tell me how to reset all of my saved web sites in my bookmarks. This morning all the icons have become small round balls (earth symbol) and when I click on the site I wish to open nothing happens. The site no longer have their own icons or symbols.

Kind regards,

Mal Baker

Asked by Mal 3 days ago

Sync Bookmarks FROM iPhone, then sync onto laptop

After a recent Firefox update, my Bookmarks on my laptop browser disappeared. I have all my Bookmarks on my iPhone. How do I Sync FROM my iPhone so I can put my Bookmarks… (read more)

After a recent Firefox update, my Bookmarks on my laptop browser disappeared. I have all my Bookmarks on my iPhone. How do I Sync FROM my iPhone so I can put my Bookmarks back on my laptop browser? I don't want to Sync onto my iPhone because that would erase all my Bookmarks.

Are my Bookmarks saved anywhere that I can access them?

Is there a way to reach Firefox support directly?

Asked by KT 1 week ago

Last reply by Paul 3 days ago

bookmarks missing

I was using windows 8.1 and i had sync all bookmarks. Now i have upgraded to windows 10 and have installed Firefox and have sync to same account but no bookmarks are show… (read more)

I was using windows 8.1 and i had sync all bookmarks. Now i have upgraded to windows 10 and have installed Firefox and have sync to same account but no bookmarks are showing. please help me out.

Asked by debu.tc 4 days ago

Last reply by Paul 3 days ago