All Products Support Forum

I performed a factory reset on my laptop and saved all of my files to a external hard drive, but I forgot to save my bookmarks. After I reset my computer to it's factory settings and loaded up Mozilla Firefox I realized that all of my bookmarks were gone. What can I do to recover them? How can I get them back easily? Is there a trick? A program to use?

This question was asked .. And SOLVED for the person asking it .. but, not in a way that was understandable to me. So, I'm just asking for some details which could be followed as a tutorial.

This was the final comment from rjf380 on 9/19/17:

"So, between these posts, and a visit to Apple's Genius Bar, I found a solution. (1) Access the Firefox profile folder as described above and click to have it open in Finder. (2) Close Firefox application. (3) While having the Firefox profile folder open in Finder, open Time Machine from the menu bar at the top of the Mac screen. (4) The Finder folder will then be displayed for all previous updates. Select the most recent update (or the update that would contain your browsing history), select the profile folder, and then click restore. (5) Exit Time Machine.

My Firefox browsing history is fully restored."

This is good to know .. there is hope, for I have the same problem.. I had to delete Firefox after using it from the beginning .. For some reason the selection of my preferred search engine (Google) always came up with "Yahoo" .. no matter how I configured preferences .. I assumed there was a Yahoo virus in the system.. :-) .. so, I deleted Firefox .. then realized I had 20 years of bookmarks I really didn't want to delete. I've donated to Firefox several times and my wife has a $5/month auto donation that's still active... So, I'm determined to restore it .. with a working Google search engine and prior Bookmarks & History.

From rjf380's pionts for solution:

1) Which Firefox "Profile folder" ? ... places.sqlite or about:profiles  ?? (I don't see how to make a word in BOLD text)

Also .. nothing was said about Bookmarks .. or the bookmarks bar ...

Thanks much for more specifics.. Regards, michael

Before installing windows 10 I forgot to save a list of the bookmarks I had on Firefox. The computer however saved a copy of all important program files in a folder called Windows.old on my C: disk. Is there any chance to retrieve the bookmarks from that folder? I tried to look at the files saved therein, but unfortunately I could not recognize anything useful. Disclaimer: I am definitely not very knowledgeable in IT! ;)

I have updated the favicon on a client site and yet my Firefox bookmark still shows the old favicon and will not update to the new one. I've cleared history and cache, deleted and re-bookmarked - all to no avail. One forum suggested an add on but the one they suggested isn't compatible with the latest version of Firefox, which I have.

Any ideas?

I want to create a link to a Google (spread)sheet that I can have on my toolbar. I access this spreadsheet frequently and just want to link to the page. When I right click on the page, nothing happens. I know I've done it before, although I'm not sure how. I have a workaround but it's tedious and this is something that isn't unusual for me as the common spreadsheet I use changes.

Any ideas?

I exported my bookmarks from my Win7 laptop (via FF Quantum). Exported it onto my Win7 Desktop, with HTML extension. Then pasted it to Flash drive.

Note that when pasted, the file displayed as a Blue I.E. Explorer icon.

I then switched to my Win10 laptop, and pasted aforesaid HTML file into My-PC Documents. I then clicked Bookmarks / Show-All-Bookmarks / Import-Backup / import-bookmarks-from-html / this-pc / documents

then i clicked on the bookmarks.html file ...it displayed in the textbox. ......but then it stated "no items" in the grey area below where it states "Names Tags Location"

Please see my attached pic.

I use Firefox on the following devices:

- work pc Widnows 10 (primary device) - iPhone iOS 13 - work laptop Windows 10 - home macbook

bookmarks and other things are set to sync across all devices. however, most times, when i open a device other than my primary pc bookmarks get sync in a very wrong an annoying way: basically they are multiplied several times and spread all over out of their folders n random order. many are duplicated, but is not just the full set of them duplicated, is more a random thing, some will be tri or quadruplicated, including the folders duplicated folders will not have all the same bookmarks inside but a random selection of them. this happens most times i open my iPhone or laptops and each them will have to restore them from my primary pc.

I have once, weeks ago, tired to create a backup file, and then delete all bookmarks from all devices i have then waited a couple of days so to make sure they would all sync with no bookmarks, then i restored the original backup set of bookmarks it worked OK for few days and then started again as before. it is very annoying and if anyone has a suggestion would be much appreciated

thank you

regards Maurizio

I deleted a bookmark from my bookmark toolbar in error. When I finally was able to recreate it (and it certainly isn't as easy as it used to be!) the little red logo that appeared beside the description was replaced by a grey and white generic circle. I have a number of bookmarks and it was lovely just to have their icons without descriptions. (To show you the logo, I tried to load it - a little red flying book in both .pdf and ,tiff format - both were unsuccessful : Error uploading image)

Hey there, I used to save my session with lots of open tabs by right-clicking on a tab and choose 'bookmarks for all tabs' or smth. That function seems to be gone since the last update of firefox? Is that 4 real? Thank you very much!

Firefox is now my default and I HAVE been able to transfer all listed website, however when opening the sites none of my passwords have transferred. I have lots of bookmarks and I do not want to input the info for each site all over again. What should I do?

I need to backup my bookmark from Firefox for Android. To this end I am syncing them with my desktop Firefox on Ubuntu. The bookmarks appear as Mobile Bookmarks. Now, when I export the bookmarks with the bookmarks manager, the Mobile Bookmarks are surprisingly NOT included.

Is there a way to export the Mobile Bookmarks, either on Android or Desktop?

(I am about to prepare a number of tablets for education puposes.)

For years when I wanted to bookmark a site I clicked "Bookmark this page" and it AUTOMATICALLY went to "Bookmarks Menu". This is logical. I save bookmarks to one place, the bookmarks menu. Now it tries to save them to "Other bookmarks" and I waste time undoing it. This is not a user-friendly addition and I know I'm not alone.

How do I search a specific bookmark? No, not "sort" bookmarks to find it (I don't know in which of the many folders it is located). I need some kind of search field, or similar, where I type words in the name of the bookmark. This existed in FF28 but I can't find it in 29.

Thank you!

Wind 8.1, FF29

I lost my bookmarks and when I try to restore them I can see the backup files in the restore window but when I try to restore my bookmarks I get the message "Unable to process the backup file." Can you assist? Thanks

Hello All my data has disappeared during an update of Firefox. Everything is gone but there is a folder on my desktop called ?Old Firefox Data'

I have tried to import from this folder but there doesn't seem to be a way to do so.

Can you please direct me to the correct process. My old username and passwords also don't seem to be working and I haven't received the requested replacement username and password from Mozilla, though I did request them.

regards Tom J. Byrne

Firefox 58.0, two windows 10 computers (desktop & laptop). Want to remove ALL bookmarks from laptop before I sync both computers. Goal is for computer (desktop) full of bookmarks to sync with computer laptop with no bookmarks.

Thank YOU for your time and assistance!!

Hi

I ran the Refresh Firefox process. This appears to have completely removed/reset every single thing including removing bookmarks (I guess I didn't read far enough into what this did otherwise I would not have bothered). I have attempted to restore bookmarks using the restore option in "Bookmarks" but get the message "Unable to process the backup file" on all backups. This doesn't really give me mush of a clue what I can do to remedy the issue. I copied the bookmarks from Desktop\Old Firefox Data and attempted to restore these but received the same message,

I'm now a bit stuck and concerned my bookmarks are gone forever. Does anyone have any advice please?

Regards Dan

I had to establish a new profile and would like to transfer the bookmarks from my old profile to it.. I saved my old profile in a file on my desktop titled "Old Firefox Data". Within it is a file titled "Bookmarkbackups" which in turn contains several bookmark files by date. The new profile contain a bunch of files, among them a bookmarkbackups file to which I copied the bookmarkbackup files from Old Firefox data didn't work. Also tried copying the backup files to the new profile file titled "placessqlite" but wasn't able to do it. What am I doing wrong?

Thanks