Showing questions tagged: Show all questions

Unable to access the password manager

Hi there, I'm sorry if this question already exists or if a ticket has already been opened, but I can't find any information on the internet. I'm experiencing something … (read more)

Hi there,

I'm sorry if this question already exists or if a ticket has already been opened, but I can't find any information on the internet. I'm experiencing something strange. When I try to open the password manager, Firefox asks for my password to unlock access. The password is correct, but then Firefox keeps asking for it and there is no way to go back and I have to close the application.

Has anyone experienced this or know how to fix it?

Thanks in advance.

Asked by rom.grosjean 2 days ago

Can Anyone Replicate this Bug, Deleting Words in Input Boxes?

Android 14. s22. All versions of Firefox. Anytime I click a input box to amend it or add a word to the end of it, hitting the space bar deletes the last word. At first I… (read more)

Android 14. s22. All versions of Firefox. Anytime I click a input box to amend it or add a word to the end of it, hitting the space bar deletes the last word.

At first I thought it must be Gboard, but Gboard does NOT do this in Chrome or Brave. only FF. I also uninstalled Gboard and reinstalled it. Samsung Keyboard does not do this. It is specific to gboard within Firefox and I suspect it's Firefox triggering the glitch even though it only happens on gboard. Because it does not happen on Chrome. Only Gboard+Firefox.

See video example: View in full size or it gets cut off in view: https://youtube.com/shorts/IOpCrJnFQ3Q

Asked by JOEY61 3 days ago

Unable to access passwords

I have a Huawei P30 Pro and beta Firefox browser. When I try to view my passwords on Firefox, it brings up a lock screen password prompt. This page requires my password, … (read more)

I have a Huawei P30 Pro and beta Firefox browser. When I try to view my passwords on Firefox, it brings up a lock screen password prompt. This page requires my password, but the password is not recognized, even though it is correct. The lock screen password works in other situations but not in Firefox

Asked by Trevor Z 1 week ago

Last reply by jonzn4SUSE 4 days ago

  • Solved

Firefox Developer Edition 137.0b5 lost bookmark folders

Dear Mozilla Geeks— As practically every other Firefox user, my bookmarks evolved into a lengthy file system that uses folders to segregate categories of bookmarks. Tha… (read more)

Dear Mozilla Geeks—

As practically every other Firefox user, my bookmarks evolved into a lengthy file system that uses folders to segregate categories of bookmarks.

That is, it used to have this feature.

After the last update all or most of the bookmarks (I can't tell by scrolling down the long list) are devoid of their organizing folders. This puts a great deal of information beyond easy reach. In Mozilla Help topics one is advised to click on the library icon in the toolbar ... only there is no such icon on my copy of Developer's Edition.

Can someone suggest a method or methods to recover the folders?

Some passwords have been lost as well.

Yours Sincerely,

Glen

Asked by Glen Kohler 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

what is sync?

I have 'synced' my old phone. Now I have new phone with a Firefox that I used for setup, which has a few open tabs and maybe a couple b9kmarks. I want to 'restore' everyt… (read more)

I have 'synced' my old phone. Now I have new phone with a Firefox that I used for setup, which has a few open tabs and maybe a couple b9kmarks. I want to 'restore' everything fromthe old Firefox to the new. What happens if I 'sync'?

My guess is 'sync'ing the new firefox merely backs up its current state...

Asked by nancyfancy70 1 week ago

Last reply by jonzn4SUSE 1 week ago

Changing download directory on Firefox android

I want to change my download directory on the mobile app, I've tried the solution of this post, but it doesn't seem to be working anymore, I can't find any other solution… (read more)

I want to change my download directory on the mobile app, I've tried the solution of this post, but it doesn't seem to be working anymore, I can't find any other solution

Asked by claymorwan 2 weeks ago

Last reply by David Ikrash 2 weeks ago

If I play audio in firefox nightly on Android, then the android audio controller doest go away after I close firefox

For now I have only noticed this on reddit (didn't check any other sites), but when a video plays, even after I close the tab or when I close firefox and clear it from my… (read more)

For now I have only noticed this on reddit (didn't check any other sites), but when a video plays, even after I close the tab or when I close firefox and clear it from my recents and "active apps" sometimes the audio controller inside android doesn't close, force quitting firefox is the only way to make it go away

And the weird thing is that the player has no title no timeline no nothing, just has the firefox nightly icon just on the bottum left corner of where the artist cover would go

Device is a OnePlus 12 on android 15

Asked by Phantom 2 weeks ago

Firefox app crashes specifically when it reaches a new hour

I use firefox beta and noticed that firefox always closes exactly when a new hour hits. The moment it hits say exactly 4:00, 5:00, 6:00, or so on for every hour of the da… (read more)

I use firefox beta and noticed that firefox always closes exactly when a new hour hits. The moment it hits say exactly 4:00, 5:00, 6:00, or so on for every hour of the day, the app crashes. I also tried this on the standard firefox and the same thing happens. I even decided to alter my device time in settings and set the time to 11.59 only to have the app crash the moment it turns 12. This is the same for any other time of day I set. I tried changing battery optimization and storage restrictions/optimization and nothing seems to work.

Asked by Ken 2 weeks ago

Last reply by Ken 2 weeks ago

Pop-ups

Merhabalar, mobil Mozilla kullanıcısıyım. Açılır pencereleri nasıl engelleyebilirim? Teşekkürler. Hello, how can I block the pop-ups? (for mobile users) Thank you. … (read more)

Merhabalar, mobil Mozilla kullanıcısıyım. Açılır pencereleri nasıl engelleyebilirim? Teşekkürler.

Hello, how can I block the pop-ups? (for mobile users) Thank you.

Asked by Cengiz Çelebi 2 weeks ago

Firefox Freezes When Pasting Large Amounts of Text

Hey everyone, I’m running into a frustrating issue with Firefox. Whenever I paste a large amount of text (especially code) in one go, Firefox freezes and becomes unrespo… (read more)

Hey everyone,

I’m running into a frustrating issue with Firefox. Whenever I paste a large amount of text (especially code) in one go, Firefox freezes and becomes unresponsive. This happens frequently in various web apps like ChatGPT and Make.com.

It’s not a one-time thing—it happens consistently when pasting large blocks of text. Has anyone else experienced this? Is this a known issue, or is there a way to fix it? Any tips or workarounds would be greatly appreciated!

Thanks in advance!

Asked by John Apple 3 weeks ago