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corrupted update

10/20/20 I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top … (read more)

10/20/20

I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top - FF would not open. I backed up the profile, and did a clean install. When I finally got the backed up profile installed, it opened properly once and everything was there. When I opened it again, no book marks, and none of the buttons worked. FF didn't close properly, and I had to use Task Manager to shut down.

I ended up downloading the beta version, and it's worked just fine. The original profile works, so all bookmarks are there.

I see that FF released 82.0 this morning. Is it safe to try to install it, or is the beta version that I installed last night really 82, just hours before it was officially released?

Asked by finepoint 3 hours ago

Last reply by FredMcD 1 hour ago

Huge memory leak from FF is causing my computer to shut down

Hello all, I have been experiencing a critical issue with FF for more than a year now and even though I reported it via the FF crash reporter numerous times it never got … (read more)

Hello all,

I have been experiencing a critical issue with FF for more than a year now and even though I reported it via the FF crash reporter numerous times it never got fixed so I figured I would report it here.

The issue could be summarized as follow: browsing the website mixcloud.com triggers a memory leak from FF that eventually causes my whole computer to shut down if FF cannot be "force[d] to quit" in time.

Here is a more detailed description I sent to Mixcloud support last year:

"Often times when I open a new page/tab on the website the loading freezes and after a few seconds a yellow warning notification pops up on the upper part of the screen asking: "a web page is slowing down your browser. What would like to do?” with the two following options available: "Stop it" or "Wait". If I click "stop it" the loading will indeed stop and I just have to refresh the page again to continue browsing normally. The troubles begin if I click "wait" or do nothing: the overall memory usage of Firefox will then increase seemingly exponentially and after only a few minutes the whole system will become unresponsive and I will have to hard reboot my computer or it will reboot by itself. This is extremely annoying as you can imagine as every time that happens I lose all unsaved data in the process! Strangely enough this issue sometimes even occur without any notification displayed or freeze happening in the first place: I would be browsing a few Mixcloud pages then switching to another website and after a couple of minutes I would notice that the memory usage is increasing although no Mixcloud page is open any longer... In both cases the only solution I found is to quit/force to quit Firefox as soon as possible to prevent it (and the system) to become unresponsive. Closing the application always resolves the issue and I can see the memory usage of the overall system subsequently dropping sometimes from up to 95% to 40% in the Activity Monitor app. Again I would like to stress that I have been experiencing this issue ONLY on Mixcloud and that I have no other memory related issue on my computer nor with Firefox in general."

Mixcloud support reply at the time: "this is linked to some issues we've been experiencing but our team are busy working on a fix for". 10 months later nothing changed...

The same issue happened again this very morning: I opened a Mixcloud link from google results and even though I immediately closed it, 5 minutes later the RAM usage was at 93% and I struggled during 10 minutes to "force to quit" FF as the whole computer was becoming increasingly unresponsive. I can provide a crash report from this morning but would prefer not to display it publicly.

Please investigate this leak. It is becoming more and more frustrating to deal with as the time goes by.

Asked by entwined2 2 months ago

Last reply by FredMcD 1 week ago

How to add addons to the toolbar

Hello, I am new to firefox. so, when i install an addons they doesnt show up in the toolbar. how can i add those addons to the toolbar. this might be a silly question but… (read more)

Hello, I am new to firefox. so, when i install an addons they doesnt show up in the toolbar. how can i add those addons to the toolbar. this might be a silly question but please do help me.

Asked by Alok 1 week ago

Last reply by FredMcD 1 week ago

Box Model Highlight

Hi, I am using Firefox Developer Edition and I am always using DevTools. While I was working, box model disappeared. Can anyone help me? Basically what i want to say is,… (read more)

Hi, I am using Firefox Developer Edition and I am always using DevTools. While I was working, box model disappeared. Can anyone help me?

Basically what i want to say is,

In this video feature name called Box Model disappeared. [Mozilla Org]

Asked by mehmetali.kus 1 week ago

Last reply by cor-el 1 week ago

Tabs Become Unresponsive

Hi all, Currently on the latest beta on macOS Big Sur v11 beta (20A5364e). Crashing of tabs has at least been resolved since previous versions but I am having an endless … (read more)

Hi all,

Currently on the latest beta on macOS Big Sur v11 beta (20A5364e).

Crashing of tabs has at least been resolved since previous versions but I am having an endless usability issue. I can have 2-5+ tabs open and clicking on the tab itself appears dead/unresponsive. Clicking a few more times (in different areas of the tab) or selecting another tab then switching back results in the tab being selected/usable/active again.

I am unable to find any common way to replicate this or reason for it - the sites in the tabs are always very much different. It's not the web site that becomes unresponsive as even when opening multiple 'new' tabs, the same issue can occur without even loading a site.

Detailed version info included.

Asked by david348 3 weeks ago

Last reply by cor-el 2 weeks ago

Flash zoomed after v81.0 update

After installing the 81.0 update, any flash page I go to is zoomed to the maximum and not able to unzoom. See if this page does that for you: https://radar.weather.gov/ra… (read more)

After installing the 81.0 update, any flash page I go to is zoomed to the maximum and not able to unzoom. See if this page does that for you: https://radar.weather.gov/radar.php?rid=FWS&product=N0R&overlay=11101111&loop=yes

Asked by michael232 4 weeks ago

Last reply by philipp 2 weeks ago

Firefox cannot download updates

Every day I get a Firefox popup that says, "Firefox cannot download the latest version. Download the latest version and we will help you install it". Sometimes the popup … (read more)

Every day I get a Firefox popup that says, "Firefox cannot download the latest version. Download the latest version and we will help you install it". Sometimes the popup appears immediately after I open my browesr, and sometimes it appears after I've been using the browser for several hours.

I've been doing the daily download and install, but I want to know what's causing this. I'm using a Late 2015 21.5" iMac running macOS Catalina Version 10.15.7. Firefox is Version 82.0b4, set as default browser with automatic updates turned on. I've been running Beta versions of Firefox for >2 years and have not had problems with updates before this. Thanks for any suggestions and solutions!

Asked by bert_ruden 3 weeks ago

Last reply by cor-el 2 weeks ago

I cannot find 'new tab' on firefox for android

I cannot find new tab on firefox since i have the new firefox. I have asked 9x times. Nothing. I keep uninstalling because I now find firefox VERY USER UNFRIENDLY which i… (read more)

I cannot find new tab on firefox since i have the new firefox. I have asked 9x times. Nothing. I keep uninstalling because I now find firefox VERY USER UNFRIENDLY which is against everything I prev felt.

Asked by didireallysaythat 3 weeks ago

Last reply by TyDraniu 3 weeks ago

Re-Enable Blocked Add-on

I have an older addon that was disabled. it's no longer supported and won't be updated. I'd like to reenable it anyway. I'm well aware of the general "risks" involved and… (read more)

I have an older addon that was disabled. it's no longer supported and won't be updated. I'd like to reenable it anyway. I'm well aware of the general "risks" involved and prefer to have use to my tools.

"Download has been disabled due to security or stability issues." The best I can see is that the inclusion of optional search bar changes is the culprit. I'd be more aware however the admin on the report has hidden the comments and the bug-report is a bit lacking.

I would prefer not to turn off all add-on verification unless I absolutely must. But that's the point I've now reached. I'm using FireFox 82.0b3 on MacOS 11 Thanks.

Asked by lostinlodos 3 weeks ago

Last reply by jscher2000 3 weeks ago

How to use 'Block Site' extension , need Docs ?

Hello & Thanks ; I installed 'block site' but cant find any Docs in how to use it , Even on its own site . I am particularly interested in its 'reverse mode' and its… (read more)

Hello & Thanks ; I installed 'block site' but cant find any Docs in how to use it , Even on its own site . I am particularly interested in its 'reverse mode' and its login password . Pls , where can I find Docs ? Thanks

Asked by vmars316 3 weeks ago

Last reply by cor-el 3 weeks ago

Kid safe site List , make FF safe for kids ?

Hello & Thanks ; Win 10 Is there a way to make FF safe for kids . I have written a Kid-Safe-Browser in vb.net 2019 .vb , but it uses IE11 , which has to many limitat… (read more)

Hello & Thanks ; Win 10 Is there a way to make FF safe for kids . I have written a Kid-Safe-Browser in vb.net 2019 .vb , but it uses IE11 , which has to many limitations . So I am looking at FF . Is there already something in FF for this , or is there already an extension for this . A list of allowable sites , if not in list then can't get there ?

Thanks for your Help...

Asked by vmars316 3 weeks ago

Last reply by cor-el 3 weeks ago

Bug Report

So i try to enter my school website but it says the connection isn't secure and the bug is that i can't scrolldown and acept the risk... I'm on firefox 82.0.0-beta.1 (Bui… (read more)

So i try to enter my school website but it says the connection isn't secure and the bug is that i can't scrolldown and acept the risk...

I'm on firefox 82.0.0-beta.1 (Build #2015765523) AC: 60.0.1, e3661f62f GV: 82.0-20200922183749 AS: 63.0.0

Asked by Afonso Fonseca 3 weeks ago

Last reply by TyDraniu 3 weeks ago

default search engine

Why am I now having Bing show up as my default search engine when opening Firefox? I don't want Bing but can't find any way to remove it. My settings are such that Yahoo … (read more)

Why am I now having Bing show up as my default search engine when opening Firefox? I don't want Bing but can't find any way to remove it. My settings are such that Yahoo should show upon opening the browser and Google is set as my default search engine. I've uninstalled, reinstalled, check settings, etc. but I still get the damn Bing showing up as my home page and search engine. Any help would be appreciated.

Asked by terrys4362 3 weeks ago

Last reply by FredMcD 3 weeks ago