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On 10/5/2024 I suddenly had no access to my saved passwords for websites, all my bookmarks were gone and no autofill works anymore. I have searched and searched for anything relating to these missing saves in password manager, I've used EaseUS, I've tried system restore. It's like my my saves were completely wiped! When I did a system restore, Firefox uninstalled itself completely when it shouldn't have. Now it's like I never had Firefox on this pc and there's no history or anything dated before today 10/6/2024. I've tried import from other browsers and there's nothing there. I'm a bit upset here, is my history, saved passwords, bookmarks and, autofill just gone and irretrievable?

Greetings. I am seeking assistance with transferring my existing data to my new Firefox account on my Samsung Android phone. I currently have data stored on my laptop as well as on my Samsung Android device. It includes bookmarks, saved passwords, and potentially browsing history. However, I am unclear on how to achieve this transfer properly. I would appreciate any detailed instructions or guidance you could provide, ensuring that I can successfully access all my important data on my new Firefox account. Thank you for your assistance! Best regards, Don

I'm not sure what type of issue this is, so hopefully I’ve posted it in the right place!

Devices:

• Firefox version 133.0 on 2022 M2 MacBook Pro OS Sequoia 15.1.1
• Firefox version 133.0 on iPhone 16 Pro Max iOS 18.1.1 (*for reference, of checking issue, not where issue is occurring)

Issue Breakdown: While updating my bookmark's tags in Bookmark Manager, my tags all but disappeared and other strange things started happening.

• My tags aren't in the sidebar menu of the Bookmark Manager at all. See Screenshot 1.
• Already tagged bookmarks retained the tags, but I’m unable to edit, add, or remove bookmark tags at all. When the bookmark is selected, the bookmark’s tags, nor any other tags, appear in a list under the bookmarks tags. See Screenshot 2.
• I can locate all bookmarks with the same tag by searching bookmarks in the Bookmark Manager.
• I can move and rename pre-existing bookmarks.
• I can add new bookmarks (confirmed by the blue star beside the address bar on the main browser after exiting and re-entering), but I cannot find those bookmarks anywhere in Bookmark Manager.
• My mobile bookmarks folder isn’t shown in Bookmarks Manager, but I can view 11 bookmarks in my Mobile Bookmarks folder on my phone’s Firefox application.

I’ve tried the following:

• restarting Firefox by quitting the application
• refreshing Firefox through the browser [https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-se...]
• restarting my computer
• clearing the startup cache
• clearing the cache [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache|link]
• restarted in Troubleshoot Mode [https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubl...]
• uninstalling then reinstalling Firefox software

I have no idea what is wrong with it or what is going on. What else can I do?

Hello,

Referring to your article [https://mzl.la/3TS8WcA] (Import settings and data into Thunderbird for Android) . The first step is : Export Thunderbird Desktop settings

   Click ≡ > Tools > Export for Mobile. 

However, I am running version 128.3.3esr (64 bits) "Nebula" and the menu "Export for Mobile" isn't available under "Tools" as mentioned in the article.

Please advise

Regards

Firefox Extension "Tab Session Manager" will not open saved session tabs as a GROUP

From session to session, Tab Session Manager (TSM) displays any tab I have left open when I shut down Firefox. The TSM display of tabs appears in a vertical column (left side of screen) provided by the Firefox extension, Tree Style Tabs. At any time, I have a total of perhaps 600 tabs distributed among four separate windows in TSM, with each window linked to the task bar at screen bottom, letting me choose which window to display, full-screen,

Running Windows 7 64bit SP1, I have had no problems until now displaying any of the four windows, one at a time, in the left column of my screen. Yet, now, I lost one of the windows when starting a Firefox session, and only three windows appear. Trying to recover all of the windows, since I have no menu option other than to restore the entire four window backup, I have clicked on TSM's top menu to restore all four windows. TSM does respond to my single, left-click, but restores only one window of the original four. A right-click of the TSM menu at top right of my screen makes no reference to "restore all windows in selected backup" or "restore all windows in latest saved session".

Essentially, TSM has maintained a perfect record of all TSM backups ever made, each showing date and time, but since TSM now will not restore all windows, my operations in Firefox are crippled. In past incidents when windows have been missing, I have successfully restored all windows of any backup (each backup a set of multiple windows) chosen.

My "brute force" recourse is to restore the entire Windows 7 volume from a very recent image made in the imaging application Macrium Reflect, since all the TSM windows are so valuable to my work. But that does not resolve the TSM failure to restore all of the saved tab collections.

Meantime, I have located the repository of TSM image collections, and have been able to make test backups of large numbers of tabs, and restore them properly and completely. The major problem that remains is restoring all of the tabs from multiple windows contained in the same backup, as I could before. I have tried to reach a TSM community discussion on a GitHub link, but am uncertain where to proceed next.

• BTW-- to view the entire screen, which is too small to review in the Mozilla Forum popup viewer, open the .PNG image in MS Paint.

I am going round in circles. The last Firefox update reset my Firefox on my laptop to default settings including losing my master password. I started to reset all my old settings but when I got to the part where I setup the sync with my phone version of Firefox, Mozilla asked me to log in. My password was not recognised so I hit "Forgot password" having set up a new password using one of my 10 digit authentication codes, I was then asked to log in with my new password, I did this & when trying to do the sync, I am being asked for a six digit authentication code! I have no idea where to find this code. Please help.

Hi all,

Fully aware of [https://support.mozilla.org/en-US/que.../1204859], I wonder if there is any way to force a synchronization from one specific browser to others? My scenario is as follows: I use a desktop computer for daily work. This computer is bascially the source of truth. I use literally thousands of tabs, organized w/ Sideberry and multi-accounts containers (~100) (2 profiles in parallel).

From time to time, I use a laptop when commuting or working elsewhere. I'd love to instruct the laptop to receive the latest update (like a git fetch), probably after telling the main computer to "upload" (git push) the latest information and would like to make sure the laptop never can overwrite the desktop information.

Is there any way to implement such a scenario?

Thanks!

Hi, I have an issue and hopefully an easy challenge, but I need and would appreciate your kind help.

My Windows 10 PC with Firefox Desktop installed has all my bookmarks, passwords, add-ons, configuration entries, etc. I had the unfortunate situation where my PC hard drive boot-up is corrupted, so I am unable to boot into windows. I am though able to access all of the files intact, via a USB Hard Drive dock to read, save, and be able to transfer any files from that non-bootable hard drive to a new install.

I did a new windows install with a brand new hard drive along with Firefox, but I need your help to effectively get all of those files/entries from the old hard drive and my Firefox "profile" transferred into the new drive so I can resume like before, and further back up as necessary. I do understand that I should have logged into my Firefox account and backed it up so it would have been seamless, but I am sorry I didn't.

Can you please help me and advise?

Thank you so very much.!

I stupidly chose "Remove All" from the list of cookies, etc. from my privacy settings. I can no longer play Youtube streaming, Netflix, etc.

I would like to reinstall those files that I removed.

When I tried to open Firefox it said "Platform version :130.0.1 is not compatible with minVersion >= 130.0 maxVersion < 130.0

I would like to find the thousands of bookmarks I have saved over the years and get my old setup back up and running.

Thank you to anyone who can help.

Jim

Hi i restarted mine password to the mozilla and now i don't have mine passwords and can i get back mine passwords becouse i had there importants to me passwords? If no are the any methods to get back mine passwords ?

The Firefox Sync system is really neat for keeping our booksmarks synced across devices, but what I would also love to see is the option to sync all settings as well, including the changes made in the "about:config" settings.

Across my years of browsing I changed quite a lot of small little things and having to track all of those down every time I set up a new device or reinstall windows can get a bit tedious, so I was wondering if those settings can also be included in the Sync settings somehow - or if such a feature might be planned for the future?

Hi! I am very grateful to anyone who can help me. I re installed windows 11 on my PC and when I reinstall firefox it seems as if the firefox account info is at zeros. Reading after this problem it seems that prior to doing these full re installs firefox requires a backup process but I did not do it at the time even though sync was constantly active. Is there any way to recover all the information from the last sync prior to reinstalling windows?

I have created a new Firefox profile. Now I want to copy my settings of the Developer Tools to this new profile. This should also include the custom device settings for the Responsive Design Mode. Is there a file (or files) in the profile-folder that contains these settings, and can I copy this file (or files) to the new profile? I found this link about copying profile files, but it doesn't mention devtools settings.

For example, say, you have 3 opened tabs in a Firefox (FF) windows. Normally, when you close FF and then re-open FF, it restores 3 previous opened tabs.

But, if you have another FF windows opened at the same time, when you close the FF windows with the 3 opened tabs and re-open back a new FF windows, FF won't restore the 3 opened tabs.

Same thing happens when you have another Private FF windows at the same time, when you close the non-Private FF with the 3 opened tabs, and then you re-open FF, it loses the 3 opened tabs.

That's why you can see 'countless' question about lost opened session, because of the issue above along with crash etc.

Is this a bug or a known feature?

Any way to delete all my bookmarks on Android before syncing with my desktop?

I reset my data by using the lost password link, so all fresh and ready to sync with desktop. deleting one at a time might take months.