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  • Solved

No “Sync and save data” on iPhone?

I’m running Firefox 131.4 (46621) on my iPhone 12. I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF inst… (read more)

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.


Er, help?

Asked by MrRedwood 1 month ago

Answered by MrRedwood 1 month ago

HOW revive replace lost all tabs 4 days ago ? "

how to revive return all 124 tbsof prior sessions ? in Firefox...older version ? please help. & How to avoid if close by mistake 1 window woth all vs 1-2 ta… (read more)

how to revive return all 124 tbsof prior sessions ? in Firefox...older version ? please help. & How to avoid if close by mistake 1 window woth all vs 1-2 tabs only ?

Asked by relate0999 2 months ago

Last reply by cor-el 2 months ago

One MBP will sync to the other but not vice versa!

On 2015 MBP Mac OS El Capitan 11.6 new Firefox 78.15.0 esr won't sync with my older MBP running El Capitan 11.6 but it will sync to the 2015. How do I get the 2015 replac… (read more)

On 2015 MBP Mac OS El Capitan 11.6 new Firefox 78.15.0 esr won't sync with my older MBP running El Capitan 11.6 but it will sync to the 2015. How do I get the 2015 replacement computer to sync?

Asked by Compassionate Competence 2 months ago

Last reply by cor-el 2 months ago

My almost 10 year history of firefox is gone

Hello, I beg you to help me. I love firefox, I've been using this browser since my first time since I had. So I am REALLY old user, I think it's almost 10 years. So I had… (read more)

Hello, I beg you to help me. I love firefox, I've been using this browser since my first time since I had. So I am REALLY old user, I think it's almost 10 years. So I had no idea about your rules about keys and if I restet my password all of my synchronization will be gone. I am using the same device that I had for 4 years, but I did a factory reset. Please take my data, I don't care about privacy and everything I just want to get my passwords and bookmarks that I had for almost 10 years. I beg you. You are my only hope to restore it. Please. I had so many passwords synch on my firefox account. I dont have any physical copy of those passwords. If they are gone I don't know what to do. Please help me.

Asked by joasiake 2 months ago

Last reply by markwarner22 2 months ago

  • Solved

Data Lost after PC & Password Reset

Today I installed a clean WIN10 version on my PC, expecting to just log into firefox afterwards and have all the data back within minutes, but I forgot my Firefox passwor… (read more)

Today I installed a clean WIN10 version on my PC, expecting to just log into firefox afterwards and have all the data back within minutes, but I forgot my Firefox password... As I'm currently in another country I also couldn't just log in on any of my other devices to recover the password, so I decided to reset it via the E-Mail... well aparantly changing your password deletes the sync data?? I'm guessing there is no way to recover the data? So I got a relative of mine to start my backup notebook which has not been synched for a few months but some data should've still been there, at least I had thought so... password database there was empty... and instead of synching the firefox landing page from my notebook where all my pinned pages were, it copied the page from the new device and wiped that as well... Any way to revert the sync changes on the notebook?

Asked by SchoSeb 3 months ago

Answered by Paul 3 months ago

MacOS restarted, Firefox did not restore all my windows

I am on MacOS Monterey running Firefox 130.0. Tonight, I restarted my Mac. Upon startup, Firefox offered to restore my session, as always, but it did not restore everyt… (read more)

I am on MacOS Monterey running Firefox 130.0. Tonight, I restarted my Mac. Upon startup, Firefox offered to restore my session, as always, but it did not restore everything. In fact, I had one window open that had many tabs (some important) and that is gone.

I'm a bit puzzled and I wonder if I've found a bug?

Asked by forrie1 3 months ago

Last reply by forrie1 3 months ago

sync my bookmarks to new computer without losing them

I have a new computer that I want to sync my bookmarks to. I don't remember my password or recovery key (if I have one). I don't want to lose my bookmarks. How can I s… (read more)

I have a new computer that I want to sync my bookmarks to. I don't remember my password or recovery key (if I have one). I don't want to lose my bookmarks. How can I save them if my account gets reset and they are deleted?

Asked by wshack 3 months ago

Last reply by cor-el 3 months ago

Firefox

Hi, I've had a Firefox account for a long time. I recently formatted my computer and reinstalled Windows. I signed in to my Firefox account, but it won’t let me import my… (read more)

Hi, I've had a Firefox account for a long time. I recently formatted my computer and reinstalled Windows. I signed in to my Firefox account, but it won’t let me import my bookmarks. Can you please help me? Thanks, Sam

Asked by Sam Fraydon Anahata 3 months ago

Last reply by jonzn4SUSE 3 months ago

PROBLEM IN IMPORTING, RECOVERING AND GETTING BACK ACCOUNT SEARCH HISTORY,BOOKMARKS AND PASSWORDS.

I have been a firefox user for 5 years now and i gave my laptop to repair and it was fixed with an ssd (HP NVMe SSD) to better performance and more speed and efficiency b… (read more)

I have been a firefox user for 5 years now and i gave my laptop to repair and it was fixed with an ssd (HP NVMe SSD) to better performance and more speed and efficiency but in the process he rebooted and restarted the pc and now all my data is not there , i have some very important webpages and bookmarks in my firefox browser, i had signed in synced and done everything so that i get the data if something like this happens , however and only 3 or 4 bookmarks were imported and all the search history is gone and new even though i signed in with all my accounts and synced and tried to get the data , i remember that i did everything properly to sync and store the account data,search history,bookmarks and password s and now i am not able to get it and i tried doing it with all accounts i had logged in firefox.how do i get my search history,bookmarks,saved passwords back please tell?

Asked by Bhuvan Anand 3 months ago

Last reply by TechHorse 3 months ago

Failed to save the PKCS#12 file for an unknown reason.

Dear Firefox community , I am encountering an issue when attempting to save a PKCS#12 file in Firefox. The following error message is displayed: "Failed to save the P… (read more)

Dear Firefox community ,

I am encountering an issue when attempting to save a PKCS#12 file in Firefox. The following error message is displayed:

  • "Failed to save the PKCS#12 file for an unknown reason."*

I have tried saving the file multiple times, but the error persists. Could you please provide guidance or potential solutions to resolve this issue?

Thank you for your assistance.

Asked by Taoufik Harraqi 3 months ago

Last reply by jonzn4SUSE 3 months ago

Failed to save the PKCS#12 file for an unknown reason.

Dear Firefox community , I am encountering an issue when attempting to save a PKCS#12 file in Firefox. The following error message is displayed: "Failed to save the P… (read more)

Dear Firefox community ,

I am encountering an issue when attempting to save a PKCS#12 file in Firefox. The following error message is displayed:

  • "Failed to save the PKCS#12 file for an unknown reason."*

I have tried saving the file multiple times, but the error persists. Could you please provide guidance or potential solutions to resolve this issue?

Thank you for your assistance.

Asked by Taoufik Harraqi 3 months ago

Last reply by jonzn4SUSE 3 months ago

bookmarks

Hihi I had to factory reset my computer and when i re-downloaded Firefox and logged in my bookmarks where no where to be found. I've look through some the the fixes and … (read more)

Hihi

I had to factory reset my computer and when i re-downloaded Firefox and logged in my bookmarks where no where to be found. I've look through some the the fixes and they don't seem to work is there anyway to recover my bookmarks?

Asked by Death.locke 3 months ago

Last reply by jonzn4SUSE 3 months ago

Deleted folder

I utilize folders for organizing bookmarks. Twice now I have had one of my bookmarks deleted by Firefox and I do not know what to do to stop it. Unsure of what I was doin… (read more)

I utilize folders for organizing bookmarks. Twice now I have had one of my bookmarks deleted by Firefox and I do not know what to do to stop it. Unsure of what I was doing the first time when I realized it had happened. This time, just a couple of hours ago, I was organizing my bookmarks and it was there and I did put a new bookmark in it. When I was done I went into Firefox and opened the tab to make sure it was working correctly and after closed everything out. I did not delete anything but some older bookmarks and made sure that no folders were highlighted and in fact, the folder in question was there before I closed out of Firefox. I come back, without shutting my computer down, open Firefox and it was gone. This is at best frustrating and at worst makes me want to use another browser altogether.

Asked by VFWilliamsRed1 2 months ago

Retrieving my firefox after a reset

Hello, I am looking to see if there is a way to find/gain access to my old firefox account. I thought I was logged in under either of my two primary emails but when I … (read more)

Hello, I am looking to see if there is a way to find/gain access to my old firefox account.

I thought I was logged in under either of my two primary emails but when I logged in after my computer glitched and I had to reset it, my bookmarks and passwords didn't reappear. Is there a way i can somehow retrieve this?

All help would be so welcome

Asked by Krysta Barraford 2 months ago

How can i recover container Sync and Login Details

Please help me recover container login and sync I use about 15 container, each containing logins and important data. Recently i thought of installing firefox on to my ver… (read more)

Please help me recover container login and sync I use about 15 container, each containing logins and important data. Recently i thought of installing firefox on to my very old laptop. However after installing and login, few hours later i got know that my main machine's firfox containers are reset to default. Quite few containers are missing and none of them contain login or anything. Some of container contained emails which are important but i don't recall their login so recovering is very though. Yes i haven't store password login anywhere only if i can no name i can recover. Those email contain very important work data, Please help recover those container along with logins.

Asked by Beingcosmic 2 months ago