Showing questions tagged: Show all questions

Saving restore points for browser sessions

Hi, I recently had a situation where I closed my browser, and when I opened it back up all my tabs and entire session was gone. There was no option to restore via any of … (read more)

Hi, I recently had a situation where I closed my browser, and when I opened it back up all my tabs and entire session was gone. There was no option to restore via any of the common or traditional ways. This was honestly traumatizing because I've put so much work into the setup of my tabs/folders, etc., for work purposes. SO MUCH TO LOSE. I ended up finding a partial restore deep in the files on my computer, but it missed the past 6 weeks, which I could never recover.

I'm sure I'm not alone - I've seen many, many posts and people talking about this. I think it's extremely important for Mozilla to ensure that the option of restoring browser sessions remains a reliable one, as many people have important work info, etc.

MY QUESTION: Is there a way to manually set a restore point? In other words, I was able to find the files from the browser session, saved up until 6 weeks ago, but no later than that. So, it's clearly saving sessions somewhere... I'd think it would be easy to prompt it to save at that current point in time asking it to save. Anyone know if possible and how?

Thanks

Asked by Grey Aluer 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

New Firefox backup feature backing up way too frequently

Hi everyone. Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting update… (read more)

Hi everyone.

Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting updated). From the settings page I thought it once every 24 hours. I noticed from higher than normal CPU usage impacting FF and the Windows search indexer. Which reverted to normal once I disabled the backup.

I checked the about config:

  • browser.backup.scheduled.minimum-time-between-backups-seconds

Is set to 24 hours (86400 seconds)

But I also noticed:

  • browser.backup.scheduled.idle-threshold-seconds

Is set to 15 seconds(!). Is that what I think it is? Back up whenever there's a 15 sec idle window, regardless of the minimum? Can I safely make that 86400 seconds too, or does it do something else entirely?

Many thanks in advance.

Asked by Joey 3 weeks ago

Last reply by Denys 3 weeks ago

Export Bookmarks to a File

I'm changing computers. I want to upload my browser's bookmarks to a file. Then I can clear it for the next person to start from scratch. So far, I can't find a tab to ma… (read more)

I'm changing computers. I want to upload my browser's bookmarks to a file. Then I can clear it for the next person to start from scratch. So far, I can't find a tab to make it happen. Please help. Thanks.

Asked by spikejj 4 weeks ago

Last reply by Denys 3 weeks ago

Creating a BACKUP file for Firefox to my usb drive.

I love my current Firefox settings, bookmarks, folders and color, background image, dark mode. All I want to do is to create a Firefox browser backup file. I don't want t… (read more)

I love my current Firefox settings, bookmarks, folders and color, background image, dark mode. All I want to do is to create a Firefox browser backup file. I don't want to restore or sync anything. I just want a backup file in case of computer failure to restore to my next computer if ever necessary. I'm using Windows 10. I think they used to be "json" files? The only "Backup" link in the menu only addresses Restoring from a file. I just want to create a backup file for this current browser just the way it is. Is there a simple solution? Thank you SO much!!

Asked by Edward F Thomas 4 weeks ago

Last reply by dessertdish 4 weeks ago

  • Solved

Cannot create local backup

Hi, On the "Your Firefox has updated" page, I recently found out that in addition to Firefox Sync, you can also create a backup in the form of a local file. When I try … (read more)

Hi,

On the "Your Firefox has updated" page, I recently found out that in addition to Firefox Sync, you can also create a backup in the form of a local file. When I try to follow the instructions on the support page for the function (here I get stuck. For some reason I am only allowed to choose a file to restore my data, but I am not allowed to create a new backup. I have tried refreshing Firefox and even creating a new profile, but both have the same issue. I am not seeing a "manage backup" button either (see screenshot).

It's not the end of the world thanks to Firefox Sync, but I would like to get it working as a nice backup :)

Thanks in advance for any help you guys can give me!

Asked by FlamingPhoenix40 1 month ago

Answered by Denys 1 month ago

  • Solved

I cannot find the backup file

Hi I just saw the new info on backing up my Firefox data. It sounded good, so I tried it. However I do not see 'Manage Backup'. Instead it asks 'Choose backup file'. I ha… (read more)

Hi I just saw the new info on backing up my Firefox data. It sounded good, so I tried it. However I do not see 'Manage Backup'. Instead it asks 'Choose backup file'. I have never knowingly backed up Firefox, so I do not know where this backupfile is located... How can I find it? How do I create a new backup file? Many thanks An

Asked by borre2 1 month ago

Answered by Denys 1 month ago

  • Solved

No "Manage Backup" Option

I went to [https://support.mozilla.org/en-US/kb/firefox-backup] and under "Create a Firefox backup file" at step 3 it says, "Scroll down to Backup, and click Manage backu… (read more)

I went to [https://support.mozilla.org/en-US/kb/firefox-backup] and under "Create a Firefox backup file" at step 3 it says, "Scroll down to Backup, and click Manage backup" but when I went there no such "Manage backup" option exists as you can see in the attached screen capture. So what gives? How can I "Create a Firefox backup file"? I am using Firefox v147.0 (64-bit) on Windows 11 Please instruct. Thanks RJB

Asked by Raan Joseph 1 month ago

Answered by Denys 1 month ago

How to backup iOS Firefox bookmarks before a sync wipes from an empty device2?

Hello, Bookmarks and Sync is still a mess on Firefox and needs the backup protection. Search results say to sync the bookmarks, however my question is about backing up be… (read more)

Hello, Bookmarks and Sync is still a mess on Firefox and needs the backup protection. Search results say to sync the bookmarks, however my question is about backing up before the sync, as unclear syncs can wipe Bookmarks from device1 when device2 has no data, and incorrectly syncs in the wrong direction. Desktop is easy to just copy paste the bookmarks file, but how to copy/paste a backup on iOS? I might post another question regarding the incorrect Firefox 142.0.1 (aarch64) desktop instructions currently prompting on the browser.

Asked by kFirefoxForum 2 months ago

Last reply by kFirefoxForum 1 month ago

Unable to utilize Sync | Backup

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is: Backup Restore your data U… (read more)

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is:

Backup

Restore your data Use a Firefox backup file from another device to restore your data.

Choose backup file...

Asked by mark.a.craig 1 month ago

Last reply by Denys 1 month ago

Creating a backup of FireFox

I am trying to create a backup of FireFox for moving from a Windows 10 machine to a new Windows 11 machine. The instructions for creating a backup don't make any sense. … (read more)

I am trying to create a backup of FireFox for moving from a Windows 10 machine to a new Windows 11 machine. The instructions for creating a backup don't make any sense.

--- Click the main menu, and go to Settings. Select Sync. Scroll down to Backup, and click Manage backup. Choose the location to save the backup file. ---

When I click the Main Menu, go to Settings, Select Sync, there is no Backup listed. If I search for the term "Backup", this is the result: "Sorry! There are no results in Settings for “backup”. Need help? Visit Firefox Support".

Syncing is on, so I am assuming that FireFox is being backup?? Or am I missing something somewhere?

Asked by gtgreek 1 month ago

Last reply by Denys 1 month ago

  • Solved

Create a Firefox backup file - trouble!

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: … (read more)

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: Sync Manage account Device Name Syncing: ON You are syncing these items across all your connected devices: Bookmarks Open tabs Add-ons Settings Connect another device . How to proceed?

(I don't recall setting Syncing to "On" before; it also showed me as automatically logged in to my account.) Assistance appreciated! Thanks!

Asked by mico515 1 month ago

Answered by Denys 1 month ago

Copy files from Profiles

How do I copy files such as the 'bookmarkbackups' files from the Profiles folder? As seen in the prtscr I get an error message when I try to copy any file from Profiles … (read more)

How do I copy files such as the 'bookmarkbackups' files from the Profiles folder?

As seen in the prtscr I get an error message when I try to copy any file from Profiles folder. Firefox is closed and I am admin and trying to copy the file as an adminstrator.

Asked by mostman 1 month ago

  • Solved

Missing one of two Backup option

I read article at: [https://support.mozilla.org/en-US/kb/.../firefox-backup?as=u&utm_source=inproduct#w_create-a-firefox-backup-file] But in my up-to-date (or update… (read more)

I read article at: [https://support.mozilla.org/en-US/kb/.../firefox-backup?as=u&utm_source=inproduct#w_create-a-firefox-backup-file]

But in my up-to-date (or updated) FireFox, the restore backup by file option is appearing BUT enable backup or backup to file option is NOT appearing (screenshot attached).

Asked by _usman 1 month ago

Answered by Denys 1 month ago

Unable to backup firefox profile folders.

If I go to the profile folder, exit firefox then copy and paste the folder to a backup location. The attempted backup fails. Something about permissions as I recall. I… (read more)

If I go to the profile folder, exit firefox then copy and paste the folder to a backup location. The attempted backup fails. Something about permissions as I recall. I have tried many things unsuccessfully. Something has changed that does not allow for the backup of profile folders. Adding a backup option to the profile manager would be nice. I noticed some people have found work-arounds but I need a straight-forward procedure for backing up my folders. No work-arounds please, just a simple procedure. May I ask for help with this issue?

Asked by aqualion 2 months ago

Last reply by aqualion 1 month ago

How to backup Profile Folders

My Profile Folders can't be backed up. Messages I receive while attempting a backup state that permissions are required to backup certain files. I'm working in an admin… (read more)

My Profile Folders can't be backed up. Messages I receive while attempting a backup state that permissions are required to backup certain files. I'm working in an administrator account so that shouldn't be an issue and I use to backup my Profile Folders without an issue.

Asked by aqualion 2 months ago

Last reply by aqualion 1 month ago