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Cannot access National Lottery Web Site but other Browsers work

I am asking this as a last attempt before giving uo on Firefox completely. I cannot access the "Player" Page of the UK National Lottery Web Site if using Firefox. This is… (read more)

I am asking this as a last attempt before giving uo on Firefox completely.

I cannot access the "Player" Page of the UK National Lottery Web Site if using Firefox. This is the page : https://www.national-lottery.co.uk/player/p/home.ftl

I get this error message : "SECURE CONNECTION FAILED. An error occurred during a connection to www.national-lottery.co.uk. PR_CONNECT_RESET_ERROR"

Windows 8.1, running Firefox 75.0, with Avast 20.2.2041 Anti Virus.

This used to work fine, the was saved as a Bookmark. I can open the Web Page fromthe same computer if I use google Chrome Browser, without any other intervention.

After extensively researching various Help Topics on Firefox here's what I've tried :

Turning OFF Avast Anti-Virus protection - makes no differece. Clearing Firefox History, Cache, and Cookies - makes no difference. Refreshing Firefox - makes no difference.

The other thing I have noticed is that the Home Page of the National Lottery Web Site - https://www.national-lottery.co.uk/ WILL load, but only as a page Text with lots of Links.

Any ideas ?

Asked by Alan M 2 months ago

Last reply by Alan M 2 months ago

  • Solved

'Your Browser Is Being Managed By Your Organization'-Issue Resolved

Firefox 73.0.1 It is being used on a home desktop running Win 7 Home Premium. In 'Tools->Options->General,' a blue link states 'Your Browser Is Being Managed By You… (read more)

Firefox 73.0.1

It is being used on a home desktop running Win 7 Home Premium.

In 'Tools->Options->General,' a blue link states 'Your Browser Is Being Managed By Your Organization.'

When I click on the link, a new tab opens with 'Enterprise Policies' stating:

'Policy Name': 'Certificates'

'Policy Value ': ImportEnterpriseRoots'

'Value': 'True'

Are they the settings that I want or am I missing something?

Asked by Buddy2014 3 months ago

Answered by Buddy2014 3 months ago

  • Archived

Firefox 70.0.1 (64-bit) keeps changing the "Save image as" folder. How can I fix this?

Feels like it's trying to guess where I want each image saved and it fails most of the time, changing the folder all the time. Rarely keeps the last save folder. Any way … (read more)

Feels like it's trying to guess where I want each image saved and it fails most of the time, changing the folder all the time. Rarely keeps the last save folder. Any way to fix this?

Asked by sotpap2006 7 months ago

Last reply by sotpap2006 6 months ago

  • Solved
  • Archived

Avast Removed Addon and Destroyed My Previous Session! How Do I Get it Back?

Avast wanted to removed an Addon it didn't like so I allowed it to get rid of it. But Avast Destroyed My Previous Session! How Do I Get it Back? I clicked on 'Restore A… (read more)

Avast wanted to removed an Addon it didn't like so I allowed it to get rid of it. But Avast Destroyed My Previous Session! How Do I Get it Back? I clicked on 'Restore All Windows' but all I got was a bunch of new windows and on only one Window of about 8 that are now lost or gone. Months to build... now if I can't restore these, it will take weeks or a month or more to build back what I had!

Asked by Pj 1 year ago

Answered by Pj 1 year ago

  • Solved
  • Archived

Why have some trusted sites stopped loading with Firefox 63?

Ever since I upgraded to Firefox 63, several trusted websites have stopped loading; instead I get sent to an error page with: Your connection is not secure The website tr… (read more)

Ever since I upgraded to Firefox 63, several trusted websites have stopped loading; instead I get sent to an error page with:

Your connection is not secure

The website tried to negotiate an inadequate level of security.

<www.thestar.com> uses security technology that is outdated and vulnerable to attack. An attacker could easily reveal information which you thought to be safe. The website administrator will need to fix the server first before you can visit the site.

Error code: NS_ERROR_NET_INADEQUATE_SECURITY


This also occurs with https://download-installer.cdn.mozilla.net/pub/firefox/releases/63.0.1/win32/en-US/Firefox%20Installer.exe

Is the problem at my end or theirs? If the former, what do I need to do to return to the behaviour for FF 62?

Asked by asraskin 1 year ago

Answered by cor-el 1 year ago

  • Solved

Windows Cannot Find Firefox.exe

Hi, I've been using firefox for a while on this computer now, but this morning I was hit with a popup saying: "Windows cannot find 'C:\Program Files\Mozilla Firefox\firef… (read more)

Hi,

I've been using firefox for a while on this computer now, but this morning I was hit with a popup saying: "Windows cannot find 'C:\Program Files\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly, and then try again."

I have so far tried every fix I can find (which aren't many for this glitch), and none have worked. I have tried uninstalling and deleting all folders related to Firefox, and the new install still gives me the same error. My OS is Windows 10, and I have not had any problems with Firefox before this morning, nor have I made any changes to the files or anything of the sort. Just tried to run it and it gave me this.

I am at my wits end a bit with this. Help!

Asked by killtoy 4 weeks ago

Answered by cor-el 3 weeks ago

Error message windows did not find firefox.exe. verify that you entered the correct name and try again

Hello, I apologize in advance for my low level in English, I am a French internet user who has encountered a problem since this morning. I have Mozilla Firefox on Window… (read more)

Hello,


I apologize in advance for my low level in English, I am a French internet user who has encountered a problem since this morning. I have Mozilla Firefox on Windows 10. So far, it has worked perfectly. However, I could see today, by turning on my computer that I could no longer access Mozilla Firefox. Indeed, when I click on it, I encounter this error message:

Windows did not find c: \ program files \ mozilla firefox \ firefox.exe. verify that you entered the correct name and try again


I do not understand why I have this message. When I go to C: \ Program files \ mozilla firefox I do have a "firefox" icon (exe application). but I clicked on it and it doesn't work. I would like to inform that by using avast, avast updated me mozilla firefox ... I repeatedly uninstall and reinstall mozilla firefox; I even turned off, turn on, and turn on the computer several times but nothing to do, it does not work.

Can you help me see more clearly please?

Thanks in advance.

Asked by franck.dalessandro 4 weeks ago

Last reply by jscher2000 3 weeks ago

  • Archived

Avast Security Browser Extension not staying enabled after upgrading to Firefox 66.0

Yesterday I upgraded to the newest version of Firefox (66.0, 64-bit). I use Avast Antivirus for virus protection, and I noticed after I upgraded to the new version of Fir… (read more)

Yesterday I upgraded to the newest version of Firefox (66.0, 64-bit). I use Avast Antivirus for virus protection, and I noticed after I upgraded to the new version of Firefox and went to go online, the Avast Online Security Browser Extension showed that the automatic blocking of trackers was disabled, so I clicked More Settings and re-checked the things that were previously unchecked (the do not track boxes), afterwhich I clicked Save, and everything was A-OK.

After I was finished, I closed the page I was on.

When I went back in awhile later, the same thing occurred, and I had to do the same thing all over again.

I'm not sure what to do so I don't have to keep repeating the same process over & over again. Any help would be greatly appreciated, as I'm unsure whether this is Firefox-related or Avast-related. I did post over at Avast's forums, too.

Thanks in advance.

Asked by IwakuraLain 1 year ago

Last reply by Pj 1 year ago

  • Archived

Trouble updating Firefox on an older Mac

Trying to get my mom's Mac back online. The Safari browser on her OSX 10.7 machine would not work with Google Mail last year after they made some upgrades. We installed… (read more)

Trying to get my mom's Mac back online. The Safari browser on her OSX 10.7 machine would not work with Google Mail last year after they made some upgrades. We installed Firefox and she could get her mail. It has been offline for several months due to unrelated issues. Today it accessed Gmail. I then downloaded Avast free edition for Mac. After that Firefox gives an invalid certificate error on every page - Google.com, even Mozilla.com. I have closed Avast but the problem seems to be in Mozilla. I thought it might need updating so I attempted to download the update. Still giving this error. I disabled the Avast add-on to Firefox. Still does it. The current version is 43.0.3 now, after restarting it. It was updated from ver 39.0.

At wit's end. Is this thing just too old?

Asked by toxcrusadr 4 years ago

Last reply by cor-el 4 years ago

  • Solved
  • Archived

Avast removed 'bad' firefox add ons now I can't get firefoz to load

Today I went into Firefox (windows 7) and Avast said 2 unreliable add-ons to remove. One was Firefox telemetry can't remember the other. Now firefox won't load properly t… (read more)

Today I went into Firefox (windows 7) and Avast said 2 unreliable add-ons to remove. One was Firefox telemetry can't remember the other. Now firefox won't load properly tho icon there and still noted in programs. I can't reinstall firefox or download it again. Having to do this via Google Chrome. Help

Asked by chopsuey 1 year ago

Answered by chopsuey 1 year ago

  • Archived

slow after update to 58.0.2 64 bit

After updating from 58.0.1 to 58.0.2 (both 64 bit) this morning, pages are painfully slow to load, as are searches. If I can find a copy of 58.0.1, can I safely removed 5… (read more)

After updating from 58.0.1 to 58.0.2 (both 64 bit) this morning, pages are painfully slow to load, as are searches. If I can find a copy of 58.0.1, can I safely removed 58.0.2 and then install 58.0.1. Or does anyone have a fix for this slowness? By slow I mean 10 or more seconds for pages to load that were almost instantaneous before.

Asked by Zoney98 2 years ago

Last reply by Zoney98 2 years ago

  • Solved
  • Locked
  • Archived

All sites insecure after Firefox Refresh

I've just done a Firefox Refresh which has been a bit of a disaster as any attempt to connect to any sites now gives a message to say that they don't have the right certi… (read more)

I've just done a Firefox Refresh which has been a bit of a disaster as any attempt to connect to any sites now gives a message to say that they don't have the right certificate and are insecure. The same goes for your own site!

Any help please??

Asked by Captaincareful 1 year ago

Answered by philipp 1 year ago

  • Solved
  • Archived

Start up of Firefox just shows two light yellow empty lines on the bottom of the desktop

Empty lines appear to be top part of page. Contains text: "<window .="" <="" id="main window" p=""></window>Cannot be enlarged to see complete page … (read more)

Empty lines appear to be top part of page. Contains text: "<window .="" <="" id="main window" p=""></window>

Cannot be enlarged to see complete page

Asked by Willem7415 1 year ago

Answered by philipp 1 year ago

Ask to save logins and passwords for websites is never saved. I need to recheck it every time I sign in

Under Privacy and security I check to ask save logins and passwords. When I close FF and reopen the box is cleared and I need to recheck it every single time. Only happen… (read more)

Under Privacy and security I check to ask save logins and passwords. When I close FF and reopen the box is cleared and I need to recheck it every single time. Only happens on one computer

Asked by zalmiberger1 1 month ago

Last reply by cor-el 1 month ago

  • Solved
  • Archived

I am getting a "Performing a tls handshake" when I'm trying to view a webpage. How can I fix this?

I have Firefox 63.0.1 64 bit using Win 7. After the latest update, I frequently get the "performing a tls handshake" when trying to view a webpage. After 7 to 8 minutes I… (read more)

I have Firefox 63.0.1 64 bit using Win 7. After the latest update, I frequently get the "performing a tls handshake" when trying to view a webpage. After 7 to 8 minutes I get a message saying "Secure Connection Failed. The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." I've researched this problem and haven't come up up with an answer as to how to correct this. Does anyone know how to correct this?

Asked by dutchjim 1 year ago

Answered by dutchjim 1 year ago

  • Solved

Cannot open FF: Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe and no current solutions working

Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe I have tried all of the solutions I can find on this forum (downloading all of the free antimalware kits… (read more)

Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe I have tried all of the solutions I can find on this forum (downloading all of the free antimalware kits and scanning for malware and allowing my firewall to make an exception for FF) but these have not worked. Strangely I also cannot open any MS Office files either. Use Avast.

Asked by cgme 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Archived

Firefox crashes

Hi, i have many crashes of firefox tabs and the whole browser lately. The same happen in my chrome browser. The crash happens while watching a video or while surfing the … (read more)

Hi,

i have many crashes of firefox tabs and the whole browser lately. The same happen in my chrome browser. The crash happens while watching a video or while surfing the internet. All of the time i do nothing active on a website or a video an the tab or browser crashes. I checked my system for new drivers and installed it. Perhaps it is something with my anti virus programm (avast)?

This are the last crash-ids i sended:

bp-cce3b92f-58f1-43a4-aee0-1049e0181029 bp-08cf9d2a-9ef6-4b48-bd25-a99190181029 bp-ee258957-df55-437a-94c1-d1b0d0181029 bp-148944ff-7ff1-44f4-b528-b40fe0181026 bp-1684270f-7c71-4953-8369-019e90181013 bp-f3010cc3-bb44-47ba-8829-e707f1180624

Thank you for your time.

Best regards

Christoffer

Asked by Dulatus 1 year ago

Last reply by Dulatus 1 year ago

  • Archived

I have received a notice from Amazon that my browser does not support modern security standards, but the Mozilla site says I am using the latest Firefox version

While accessing Amazon via an email link, I received a notice saying that the browser I was using does not support modern security standards that Amazon and others use to… (read more)

While accessing Amazon via an email link, I received a notice saying that the browser I was using does not support modern security standards that Amazon and others use to protect customers. I was asked to update my browser to protect my payment information. I went to the Mozilla site and it tells me I am using the latest version of Firefox. What else should I do?

Asked by rwhuston 1 year ago

Last reply by James 1 year ago