Showing questions tagged:

How do I change my phone number?

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills? … (read more)

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills?

Solved 2 246

Firefox Relay

I use Nordpass password manager. If I try and open a site from Nordpass , Firefox Relay overlays the page , preventing the use of Nordpass. How can I disable this Firefox… (read more)

I use Nordpass password manager. If I try and open a site from Nordpass , Firefox Relay overlays the page , preventing the use of Nordpass. How can I disable this Firefox Relay?

Archived 1 241

Remove autofill email addresses from FF Browser in Sequoia

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpage… (read more)

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpages that'll take any email address. I cannot delete these. I've tried shift-delete. These email addresses cannot be accessed via Firefox preferences: autofill screens do not list email addresses but only the physical addresses that I've saved.

(And then, of course, the minute you submit any email to the NYTimes it immediately creates an "account" and starts sending you subscription offers.)

Solved 2 236

Firefox crashing when using BBC iPlayer, YouTube and Slots

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stre… (read more)

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stream or video, it crashes. It also has a problem when playing slots. It seems to crash a lot making it impossible to play.

I have tried using Firefox in Troubleshooting Mode but the same things happen.

Here's the crash report ID

Report ID Date Submitted bp-a9b8bd6e-9258-4a25-badc-bda480250308 08/03/2025, 13:41

Many thanks in anticipation and I hope someone can help me fix these issues.

Archived 4 230

Hello why my firefox installation 1440b6 64 bit on windows 10 do not autocomplete the third field in a form login

Hello why my firefox installation 1440b6 64 bit on windows 10 do not autocomplete the third field in a form login .. namely , username and identification password are … (read more)

Hello why my firefox installation 1440b6 64 bit on windows 10 do not autocomplete the third field in a form login ..

namely , username and identification password are correctly filled , but the third field (that in my case are named "company ID") would not, it remain empty, and i need to manually fill in each time. Actually this happen only on a one site , but may be because only this site that i use have a three field to fill in the login page...all the others need only password and username

thankyou kind regards klx140

Archived 3 228

credit card autofill is saving CVV numbers

The documentation for credit card autofill states that, as a precaution CVV numbers will not be retained. Which seems to be a reasonable precaution. However I find wh… (read more)

The documentation for credit card autofill states that, as a precaution CVV numbers will not be retained. Which seems to be a reasonable precaution. However I find when using autofill, that after I have entered my system password, and autofill has displayed the card number and expiration date, that a mouse click in the CVV box will cause the CVV number to be displayed in a mouseable choice box.

Is this a bug? Or an "undocumented feature"? Or simply a matter of obsolete documentation?

I also note that, when recently logging into my local library account, which uses 14-digit account identifiers, that credit card autofill asked if I wanted to save that "payment information".

John Stutz [edited email from community support forum] Using Firefox 146.0.1 (64 bit) in Windows 10 on a Toshiba Satellite L75D-A7280

Open 1 228

How do I stop auto fill on Firefox and auto fill in drop down menus?

I want to know how to stop auto-fill on any form and also prevent drop-down menus keeping email addresses or anything else, like passwords. I hate drop-down menus with i… (read more)

I want to know how to stop auto-fill on any form and also prevent drop-down menus keeping email addresses or anything else, like passwords. I hate drop-down menus with info on them and , also, doing auto-fill.

Please offer suggestions. I have not had success researching on my own.

Thank you,

Open 1 222

No matter what I do I can't seem to delete some form suggestions !!

I remember in the old days there was a way to delete permanently suggested form input without going to settings...Does it still exist...Also what comes up in my form fill… (read more)

I remember in the old days there was a way to delete permanently suggested form input without going to settings...Does it still exist...Also what comes up in my form filling is not listed in any of my addresses or personal data.

Archived 2 219

Payment info

Hello, in order to store my payment information in Firefox the Mozilla website indicates: "Click the Privacy & Security panel and scroll down to the Autofill section"… (read more)

Hello, in order to store my payment information in Firefox the Mozilla website indicates: "Click the Privacy & Security panel and scroll down to the Autofill section" But I don't have an "Autofill section", just a "Passwords" section with check boxes for autofill usernames and passwords. I want Firefox to suggest stored payment info the same as Chrome, right now I have to switch browsers when I want to purchase something.

Archived 1 218

Thunderbird storing Google verification codes?

Hello I've been setting up Thunderbird on MacOS. I was adding few Gmail accounts. Every account was using 2FA so I had to enter new verification code each time. When I wa… (read more)

Hello

I've been setting up Thunderbird on MacOS. I was adding few Gmail accounts. Every account was using 2FA so I had to enter new verification code each time. When I was adding 3rd or 4th account and was entering Google verification code into the form it suggested one of the codes I used before. Codes had same first two numbers so I guess I know why this form suggested one of the old codes but where does Thunderbird store these codes? I've deleted search history and cache in Thunderbird and attempted adding another gmail account but this time when I was asked for 2FA code I started with older verification codes and this form remembered all of them. Is there a way to remove them? Where does Thunderbird store these codes?

Thanks for any suggestions

Archived 3 215

Why does Firefox insist on changing my home address to an incorrect one

I live in Northern Ireland which is part of the United Kingdom. The full name of the UK is as follows "The United Kingdom of Great Britain and Northern Ireland". When I s… (read more)

I live in Northern Ireland which is part of the United Kingdom. The full name of the UK is as follows "The United Kingdom of Great Britain and Northern Ireland". When I select my country as UK, Firefox changes it to GB. Northern Irland is not in GB. Great Britain consists of England, Scotland and Wales.

Open 1 215

How do I disable the "Suggest Firefox Relay email mask" option

With reference to this question: https://support.mozilla.org/en-US/questions/1439281 from 2024 The answer was this: Disable "Suggest Firefox Relay email masks to protect … (read more)

With reference to this question: https://support.mozilla.org/en-US/questions/1439281 from 2024

The answer was this: Disable "Suggest Firefox Relay email masks to protect your email address" in "Settings -> Privacy & Security -> Passwords".

But I already have this setting disabled. The popup still comes up. (BTW it's in "Preferences -> Privacy & Secutiry ->Passwords". The popup still comes up.

NO ONE IS WATCHING ME! I'm at home! (Except for that guy who sees what I do in bed /s)

Moderator note: This question has been edited to correct the link.

Open 1 211

Credit Card Payment Methods missing from settings

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current releva… (read more)

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

Solved 5 209

Auto Login of Gmail

I'm not sure if this is a Firefox or Google problem, I'm guessing Firefox because it doesn't happen in Chrome. Every time I try to login to google in Firefox it auto logs… (read more)

I'm not sure if this is a Firefox or Google problem, I'm guessing Firefox because it doesn't happen in Chrome.

Every time I try to login to google in Firefox it auto logs me into a specific account, I don't mean it is already logged in, I'm logged out and where the blank field is to enter your account username(email) the drop down pops up and shows all the gmail accounts and picks one on its own then procedes to the next page for the password on its own. It's like someone took control of the mouse and was doing it for me. Really pisses me off because I'm trying to login to a different account and it chooses the same one every time and I can't choose. If this is some kind of auto login feature please tell me how to turn it off.

Archived 4 208

Saved Payment Methods gone in 146.0.1 - Pressent i older versions of FF

So I've been looking for the saved payment methods in my browser since I got a new card. I realized that it is gone and that has 2 consequences for me. 1. I Cannot for th… (read more)

So I've been looking for the saved payment methods in my browser since I got a new card.

I realized that it is gone and that has 2 consequences for me.

1. I Cannot for the life of me remove the currently old saved one.

And

2. I do not want to save the new actual one, since I seem to have no control of my saved cards and will not be able to remove it.

Also I made Firefox stop asking, but it does not get the memo and keeps asking to save my new card.

So the common thing is that the saved cards should be in "about:preferences#privacy" under "Autofill" and there should be a button that says "Saved payment methods".

There is media on this. pictures etc. youtube videos and it is a box that appears when you press it unlike about:logins which is a tab in itself, so accessing it this way seems to be no option.


Doing some digging and found this article https://support.mozilla.org/kn/questions/1443578 It does not work for me being in DK.


Downloaded a older version of firefox 142.0 to be specefik and it does have to feature / Button but, it also does not have any data.

So what gives Mozilla? Why did you remove the button and why is the data locked away?

Included are images of current version (146.0.1) having the button removed and 142 having the button.

Solved 6 208

Address autocomplete fails in compose, using Mint 22.1 and Thunderbird 128.10

Hello, My TB account is setup properly and I am getting mails from my gmail account. But when I compose mail on my TB account I am not prompted for any address completio… (read more)

Hello, My TB account is setup properly and I am getting mails from my gmail account. But when I compose mail on my TB account I am not prompted for any address completion while composing the e-mail. On Thunderbird and my web gmail there are many e-mail ids in the inbox.

How do I make TB so that it prompts me with these e-mail ids which are in Inbox when I compose mail?

Any help will be apprecated. Thank you, Deepak

Archived 7 203