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There is no option to save addresses in my Autofill settings as the help article says there should be. I have signed into my Mozilla account and no difference. Credit cards working fine. What's going on?

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stream or video, it crashes. It also has a problem when playing slots. It seems to crash a lot making it impossible to play.

I have tried using Firefox in Troubleshooting Mode but the same things happen.

Here's the crash report ID

Report ID Date Submitted bp-a9b8bd6e-9258-4a25-badc-bda480250308 08/03/2025, 13:41

Many thanks in anticipation and I hope someone can help me fix these issues.

Hi, I have Firefox for Android running on my Samsung Galaxy S23 and the windows version on my PC. Both are logged in to the same Firefox account and are syncing fine. On my PC, the password manager is working as expected and autofilling website passwords.

However, on my phone, I can't seem to get the autofill to work. I have been needing to go into the password manager and copy the password every time. It will ask to save the password and the password manager has everything stored as expected. Tried various things like logging in and logging out but nothing has fixed it. I did notice that Samsung Pass often pops up during the website login process and was wondering if this could be the reason Firefox password manager is not working for autofill.

Your help would be much appreciated. Thanks!

I cannot find the auto-fill options in settings. Within settings I have found autofill for bank cards, but that is the only option. I am trying to turn on autofill personal details such as address etc.

Please help!

When typing in my email address, Firefox automatically completes the name. My name was mispelled once and now it appears every day. How do I delete this?

Thank you.

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but for the life of me I can't remember what those are.

Weeks later, I decide to watch Peacock, but the error message says I need to disable my ad blocker. I search for an ad blocker in the extensions but can't find one, so I start disabling other extensions like Facebook Container...but to now avail. I follow all the usual online steps--clearing my cache, restarting the application, restarting my computer, etc--but nothing works. I have the same error with Netflix, and switching to another browser yields the same result. So it must be something wrong with my system.

Can you help?

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived.

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, the details appear on the form but get removed almost instantly.

I am in UK. It was working until recently.

None of the earlier answers have helped.

I have an old credit card somewhere in the firefox memory that I want to delete, where is it located and I will need step by step instructions (WIN 11) to find it and delete it so it stops showing up as a payment option.

Audio doesn't work with Firefox. This appears to be ONLY a Firefox problem. Headphones work with Edge. Computer speakers work. In Windows settings, testing audio works. But when I attempt to listen to something in Firefox, there is no sound at all.

When I try and log into a website (lets take a signup page for example) FF will offer me a dropdown of my common usernames and emails, but also the email of my wife.

The thing is, in the privacy settings, there is not username section, only passwords and within that list her email doesn't come up once.

I have no idea how to remove this autofill but there are a bunch of old emails and usernames etc in there that are just in the way and I'd like to get rid of. Anyone any idea how to fix?

I would like to be able to restrict autofill of my name, address, phone number, ect to only (1 or 2) certain websites. I don't want it to be available for all other websites. Can this be done?

So, I cannot get sound through firefox and you want me to search through numerous panels that do nothing to get a result., You want me to check connections and equipment that work in other apps which I have already gone through steps to prove.

You also have zero ability to actually contact a support rep. You prefer I go on the roundabout of obfuscation until I really want to find someone in mozilla management and insert the mozilla organisation on a long pole, five km should about do it.

If microsnot and giggle can do it, why not youhoo?

Even Spymantech can bleep bleep get it done.