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  • Solved

Audio Stops Playing in Background (144.3 (63239))

Last night I updated my iPhone 11 Pro to iOS 26.1 Since the upgrade I'm unable to have Firefox play audio for a music stream I listen to when the phone goes to sleep/loc… (read more)

Last night I updated my iPhone 11 Pro to iOS 26.1

Since the upgrade I'm unable to have Firefox play audio for a music stream I listen to when the phone goes to sleep/lock or if I use the app switcher to switch to another app, like Maps.

This wasn't happening yesterday when I was using my phone and listening to the same audio stream in my car with Maps open for navigation.

Asked by Tangles 1 week ago

Answered by Tangles 1 day ago

Audio playback on phone stops when screen is locked

Recently, if I am playing audio from Firefox on my phone, the audio stops when my phone screen is locked. This did not used to happen and does not happen if I play the sa… (read more)

Recently, if I am playing audio from Firefox on my phone, the audio stops when my phone screen is locked. This did not used to happen and does not happen if I play the same audio from Safari. I am using an iPhone 17 Pro running iOS 26.1. I have tried resetting the phone and removing and reinstalling Firefox, but it persists. The problem does not occur with audio played from the same webpage through Firefox using my iPad, logged into the same Firefox account.

Asked by maxstein73 5 days ago

Last reply by cboss09 3 days ago

playback speed youtube not working

Hello Mozilla Support Team, from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available. Could you please… (read more)

Hello Mozilla Support Team,

from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available.

Could you please check and rework?

Thanks in advance.

Many greetings Stefan

Asked by Stefan(Off) 1 week ago

Last reply by jonzn4SUSE 1 week ago

  • Solved

Sound has disapeared in Firefox

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefo… (read more)

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefox. I have tried several sites including Udemy, YouTube, and radio programs, no sound from Firefox. The problem started in the middle of a Jit.Si session. All of a sudden the sound disappeared. I thought that restart Firefox would help, then restart the computer would help. But the problem has continued. The speakers is turned on the volume is up, just not a sound from Firefox. What to do?

Asked by Mads Peter Jensen 3 weeks ago

Answered by Nathan Giovannini 3 weeks ago

Mediaplayer fullscreen

If I go fullscreen in any mediaplayer (such as YouTube, Crunchyroll, Prime Video or Jellyfin) I get a bar at the top and a bar in the left. You can see either the wallpap… (read more)

If I go fullscreen in any mediaplayer (such as YouTube, Crunchyroll, Prime Video or Jellyfin) I get a bar at the top and a bar in the left. You can see either the wallpaper or another programm, its like shifted to the right and bottom. I know its a problem with tunred off Hardwareacceleration. If I turn it back on the problem never occurs. I tried with troubleshoot mode enabled but there I couldnt recreate it because the problem does not occur, even after I turn troubleshoot mode off. The problem only occurs again after a complete restart of the computer.

I know there are other posts with the same problem but there was never a solution.

Asked by paulhendrich358 1 day ago

Last reply by paulhendrich358 1 day ago

video chat and calling on messenger

Each time a video call comes in, the message on messenger, says Video calling is not supported on this browser. I've gone to the browser settings and cannot find anything… (read more)

Each time a video call comes in, the message on messenger, says Video calling is not supported on this browser. I've gone to the browser settings and cannot find anything that would change this. Help.

Asked by Ann Wilson 4 months ago

Last reply by Kiki 4 months ago

  • Archived

Allowing video/audioaccess to a installed program

I have installed a analog to digital converter software to convert High8 tapes to digital. It is all hooked up, but the video and audio from the converter program will no… (read more)

I have installed a analog to digital converter software to convert High8 tapes to digital. It is all hooked up, but the video and audio from the converter program will no show on computer. Help!

Asked by Steve Woodford 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

video downloader apps

There used to be dozens of video downloaders. Now, none of them work except for one that requires a ridiculous fee. Are there still youtube video downloaders that still w… (read more)

There used to be dozens of video downloaders. Now, none of them work except for one that requires a ridiculous fee. Are there still youtube video downloaders that still work

Asked by trid2bnrml 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

No sound on WebSDR eg Hack Green

If I browse to http://hackgreensdr.org:8901/m.html The mobile version of the venerable Hack Green WebSDR. I cannot get any sound. This is the whole purpose o… (read more)

If I browse to http://hackgreensdr.org:8901/m.html The mobile version of the venerable Hack Green WebSDR. I cannot get any sound. This is the whole purpose of this! Note this is a insecure HTTP Not HTTPS website. Need to allow HTML5 I am very surprised there are not lots of request for this.

Asked by A9Firefox 11 months ago

Last reply by Paul 5 months ago

  • Archived

Facebook Messenger Video Call

For many years, I have been exchanging video calls on Facebook. Recent attempts to video call the same person I've been video calling for the past 3 years result in "yo… (read more)

For many years, I have been exchanging video calls on Facebook.

Recent attempts to video call the same person I've been video calling for the past 3 years result in "your browser doesn't support video calls"

Have I been "hacked"?

Please explain.

Could a real person answer this question for me, please? Thank you.

Asked by Mike Sibio 11 months ago

Last reply by negovaneca 8 months ago

  • Solved
  • Archived

no sound from url videos

I have Win 11 dell computer that does not play or pick up sound from web sites videos .I checked and tested my sound using the Microsoft platform & buy playing a dis… (read more)

I have Win 11 dell computer that does not play or pick up sound from web sites videos .I checked and tested my sound using the Microsoft platform & buy playing a disc. It works OK

Asked by woodust 11 months ago

Answered by woodust 11 months ago

  • Archived

Sound Output Lost

Following a recent update of my bios (AMD Ryzen) of my PC the on-board sound system failed. I chased down the issue, got a sound card to circumvent the on-board circuits… (read more)

Following a recent update of my bios (AMD Ryzen) of my PC the on-board sound system failed. I chased down the issue, got a sound card to circumvent the on-board circuits, and had sound once again but for my FireFox (Ver 133.0.3, on Windows 11 Home, Ver 10.0.22631 Build 22631). Testing with alternate browsers (Edge, Opera) the sound works, as do my downloaded games and music but no joy with FireFox.

My question: Is this a known issue being addressed for a future update or are my circumstances an outlier issue?

Asked by dwpotterNE 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

High Res music stream

Hello, I am a new firefox user and would like to use it 100%, but have been running into a few bugs. This one I have been unable to find this issue myself, so thought I … (read more)

Hello,

I am a new firefox user and would like to use it 100%, but have been running into a few bugs. This one I have been unable to find this issue myself, so thought I would ask here. I use Qobuz to stream hi-res music up to 24bit/ 192kHz. Some albums do not have sound at that resolution. The file will load and timer shows the song is playing, but there is no audio. I can change the setting to stream at 16bit/44.1kHz and then I get audio. Again, this does not occur with all albums, some will stream at hi-res and some will not. An interesting note: the same file with no audio at hi-res on firefox will have audio at same resolution setting on chrome. The only thing I can think of is chrome is reducing resolution in the background, or maybe a DRM issue? I do have "Play DRM-controlled content" checked in firefox settings.

p.s. I am aware that streaming music through a browser is not necessarily the best way to listen to hi-res music, and my ears may, or may not hear the difference between the 16bit and 24bit. However, the issue is the functionality, or lack of.

Thank you in advance for any insight.

Asked by claysora 11 months ago

Last reply by claysora 11 months ago