Showing questions tagged: Show all questions

Widevinecdm has crashed - firefox

Can't seem to stream Netflix. Firefox is up to date. New Widevinecdm update today 4/2/2025. Apparently since that update (today) I can't stream. I get Netflix error c… (read more)

Can't seem to stream Netflix. Firefox is up to date. New Widevinecdm update today 4/2/2025. Apparently since that update (today) I can't stream. I get Netflix error code F7702-1003. Searched/read several FF articles/forum Qs - no help. did a "refresh FF" - no help. don't want to install Chrome (Google knows too much about me already). Netflix worked fine last night. Tried unchecking "play DRM controlled content" - FF(Netflix site) asked to enable DRM - clicked ok - reinstalled. no help. Hard reboot - no help. Still running a Win7 64-bit desktop OS - works fine.

HELP!! Thanks

Asked by hondochica 2 months ago

Last reply by BlackEdition 2 months ago

Audio on Headphones through Bluetooth

Initially connects video playing to Headphones via Bluetooth then audio stops. Reloading doesn't help. But the same works perfectly on other browsers. Problem is with Fir… (read more)

Initially connects video playing to Headphones via Bluetooth then audio stops. Reloading doesn't help. But the same works perfectly on other browsers. Problem is with Firefox audio setting. The problem started only a week ago for firefox

Asked by Herald W Tham 1 month ago

Last reply by jonzn4SUSE 1 month ago

There is a problem with playing the video, and Firefox cannot open it in full screen completely.

This is the link. I can't send animated images as the text is too small, so I'll describe it instead. It's so hard as a loyal fan, I'm crying.https://www.bilibili.com/bol… (read more)

This is the link. I can't send animated images as the text is too small, so I'll describe it instead. It's so hard as a loyal fan, I'm crying.https://www.bilibili.com/bold text。There is a bug. Why does the Bilibili website not display the corresponding screen when I try to move to it? Speed playback cannot be used at all, and there’s also the issue of not being able to use fullscreen on Firefox. Are you forcing me to use another browser?

Asked by 3592652099 1 month ago

Last reply by Mark 1 month ago

Slim Pen 2 disables touch capabilities in Firefox

I have a Microsoft Surface Pro 8 with a Slim Pen 2. I do a lot of searching in google maps and have noticed that I can access google maps and can use pinch to decrease an… (read more)

I have a Microsoft Surface Pro 8 with a Slim Pen 2. I do a lot of searching in google maps and have noticed that I can access google maps and can use pinch to decrease and expand the maps and if I open a street view I can use touch to move the field view around as it should be. The problem occurs is when I use my slim pen. Once I have used the slim pen to move a field or open a street view the touch capability stops working. I can still close the window and other things with the touch capability (system type functions), but within the browser it's disabled.

I have not noticed this occurring in any other web site or type. For example I can go to amazon and interchangeably use the pen and touch capability without issue.

I have tested this in Google Chrome and MS Edge and it does not disable the touch capability when I use the pen.

Asked by Scott Elliott 4 months ago

Last reply by markwarner22 4 months ago

Unable to use or watch Prime and netflix in this browser

Can you guys check why your netflix account is getting logged out every time regardless of how many times you logged in and for prime video if you play any video i'm gett… (read more)

Can you guys check why your netflix account is getting logged out every time regardless of how many times you logged in and for prime video if you play any video i'm getting video player error, can you please check

Asked by Sankaramoorthy V 3 months ago

Last reply by cor-el 3 months ago

YouTube autoplay when window is in forgeground

I've been searching for an answer to this for weeks to no avail. It concerns YouTube videos "autoplay"ing on YouTube. Many have asked this question and most responses sta… (read more)

I've been searching for an answer to this for weeks to no avail. It concerns YouTube videos "autoplay"ing on YouTube. Many have asked this question and most responses state to shut off Autoplay. These are two separate issues. AotuPlay means the next video on YouTube will advnace automatically requiring no user input. If Autoplay is off, streaming stops at the end of the video. The issue I am having is when I open a YouTube video to a new tab (but do not switch to that tab), the video WILL start playing as soon as that tab is in focus. This never used to happen and indeed, on two other computers with the settings and extensions all sync'ed, this doesn't happen, except for on this one computer. Today I found someone that posted the exact same problem 5 years ago and didn't get an answer. He seems to describe it well:

  1. Okay, so before, when I loaded up 100+ Youtube videos, they stayed when switching tabs - no autoplay. Suddenly they decide to autoplay when switching tabs - note, I've not done anything to my settings or plugins. Fair enough, maybe you changed something (which you often do, without informing). So I check the options. It was on "Block audio", which obviously didn't work, so I tried "Block Audio and Video" - which WORKS, but now both the video is paused (which I want) AND the audio is set to mute (which I DON'T want) - so... what does it take to have Youtube wait for a click to start playing a video loaded in a background tab, but KEEP AUDIO ACTIVE, so I don't also have to unmute the damn video?

One person posted a possible solution: Maybe check this pref on the about:config page.

   media.block-autoplay-until-in-foreground 

This setting describes the issue kind of. If you have this set to false, the moment you send a link to a new tab, YouTube starts playing in the background. Setting it to false keeps the video paused until that tab is in focus. That is how mine has always been set. What I am looking for is a setting that would say something like: "block autoplay until play is pressed"

Thanks in advance and sorry for being so long-winded

Asked by Randy Bacigalupo 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Videos no longer play

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either t… (read more)

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either they play with no sound or when sound is turned on the video freezes. This was never a problem until recently. iMac desktop (2017) Ventura 13.7.4 Firefox 136.0.2 (64 bit) The same issue does not occur on Safari or on my iPad (using Firefox). Any advice?? Thanks.

Asked by jfs6 2 months ago

Last reply by markwarner22 2 months ago

Issue with Video Playback While Using Mozilla VPN

I'm facing an issue where videos on various websites do not load properly when I'm using Mozilla VPN. The issue is happening on platforms like YouTube and streaming servi… (read more)

I'm facing an issue where videos on various websites do not load properly when I'm using Mozilla VPN. The issue is happening on platforms like YouTube and streaming services. The videos either don’t start, or they buffer endlessly, even though the internet connection is stable. This issue only happens when the VPN is turned on, and the videos work fine when the VPN is off.

I’ve tried troubleshooting by disabling the VPN and clearing my browser cache, but the problem persists.

Could anyone provide a solution or explain why this is happening? Any help is appreciated!

URL for reference: https://allofinsta.com/aesthetic-bio-for-instagram/

Thank you in advance!

Asked by Naeem ali 5 months ago

Last reply by Paul 5 months ago

Choppy Youtube audio at higher playback speeds

After the past few updates, I have been noticing choppy audio on Youtube at higher playback speeds. I have tried clearing cookies, cache. The issue persists. Unrelated b… (read more)

After the past few updates, I have been noticing choppy audio on Youtube at higher playback speeds. I have tried clearing cookies, cache. The issue persists.

Unrelated but video playback on Youtube at 1080p 2x is laggy, don't know if its my phone

Asked by lakshay 3 months ago

Last reply by NoahSUMO 3 months ago

Video files on msn.com

Video files won't play on the msn.com website; the same videos will play on another browser, but not on Firefox. What do setting I need to change? Thank you. … (read more)

Video files won't play on the msn.com website; the same videos will play on another browser, but not on Firefox. What do setting I need to change?

Thank you.

Asked by kingskabin 2 months ago

Last reply by Mutaz Awad 2 months ago