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  • Solved

Emails, apps and pulldown menus will not open

I booted the computer this AM and firefox is acting up. I can go to my email accounts (2), but I can't open an email. Both act like this. They will open with MS Edge and … (read more)

I booted the computer this AM and firefox is acting up. I can go to my email accounts (2), but I can't open an email. Both act like this. They will open with MS Edge and all other functions seem to work on the computer except for firefox.

I tried searching for a solution using duckduckgo and google, many of the links wouldn't open and some that did, just loaded re-loaded, but never finished. Pulldown menus, where they ask a question and click to see the anwer, don't work. They are frozen. Can see the cursor highlight the menus, however it will not allow any interaction with them.

I restarted the computer, there was an update, and I had it update. No change with firefox. I reinstalled firefox. No change. For the moment, I'm out of ideas. Anyone have any thoguhts about this, please help. Thanks in advance. Ken

Asked by ken69 3 months ago

Answered by morrowken997 3 months ago

  • Solved

Toolbar Buttons

Hello For some reason most of the buttons in my toolbar have stopped working. When I first open Firefox they all work, then when I enter websites they stop working. The '… (read more)

Hello For some reason most of the buttons in my toolbar have stopped working. When I first open Firefox they all work, then when I enter websites they stop working. The 'home' button still seems to work, but almost all others (such as the 'back' button etc) can't be selected. This is very frustrating. To note, I am not tech savvy at all.

Thank you in advance for your help.

Andrew

Asked by andrewsambrooks 3 months ago

Answered by andrewsambrooks 3 months ago

  • Solved

Broken URL/button/etc hand icon

Using desktop 141.0, noticed issue of the hand pointer either not appearing, or appearing for less than a second and disappearing when hovering over buttons/urls/etc elem… (read more)

Using desktop 141.0, noticed issue of the hand pointer either not appearing, or appearing for less than a second and disappearing when hovering over buttons/urls/etc elements. Sometimes it stops being buggy for a minute or so and then goes back. I can't figure out the exact cause for this, but maybe going outside of the window of the browser ? Consistent in the safe mode, on different websites. See the gif for the visual

Asked by KnewOne 4 months ago

Answered by KnewOne 3 months ago

  • Solved

Fennec F-Droid 142 has problems loading pages on Android 16 QPR2 beta 1

Ever since the Fennec F-Droid 142 update, Fennec has trouble loading pages properly, even when you currently have Internet access. This happens when you try to access any… (read more)

Ever since the Fennec F-Droid 142 update, Fennec has trouble loading pages properly, even when you currently have Internet access. This happens when you try to access any page directly from the home page and from the status bar from within the app, and the page tries to connect but completely stalls with loading as a result. This issue is not affected by the in-app mini browser view that pops up when tapping a link in another app to preview in Fennec or when you have any other app open that uses the Android System WebView (or in most cases, any WebKit based browser, as it doesn't have to be the Android System WebView most the time for this bug to go away!) for loading content, which in fact this strange bug in Fennec will go away as a result.

This issue is only addressed in Fennec F-Droid 142 and does not affect any other forks of Firefox or even the proper upstream versions of Firefox where this issue does not occur. This issue only occurs every time after restarting your Android device, in fact the one that I'm using is a Google Pixel 8 Pro.

I have also reported this issue directly to Google engineers so that they know what might be going on. Given that I'm on a beta version of Android 16 (QPR2 beta 1), this is to be expected. Thank you all so much as hopefully someone at Mozilla will have a small patch ready for when Fennec 143 goes into testing pretty soon!

Asked by RinRin Blissgreen 3 months ago

Answered by RinRin Blissgreen 3 months ago

  • Solved

Ctrl-Shift-I being blocked by Firefox?

Whenever I start my machine, without opening Firefox, Ctrl-Shift-I works (For inverting selections in certain programs, for example). However, once I open Firefox, these… (read more)

Whenever I start my machine, without opening Firefox, Ctrl-Shift-I works (For inverting selections in certain programs, for example).

However, once I open Firefox, these 3 keys no longer work when used together (but work in any other combo).

This persists even when I close Firefox, or kill it in Task manager.

Any ideas?

Cheers

Asked by MFox 3 months ago

Answered by MFox 3 months ago

  • Solved

(Fennec Open-Source Variant) Android version v142.0.0 introduced a performance bug where Website Tabs cannot load until you switch to a different app and then focus on the browser.

Edit: here's the relevant Issue page in Fennec's GitLab repository. Use this project if you want to cut out some of Mozilla's unwanted additions. https://gitlab.com/relan… (read more)

Edit: here's the relevant Issue page in Fennec's GitLab repository. Use this project if you want to cut out some of Mozilla's unwanted additions. https://gitlab.com/relan/fennecbuild/-/issues/134

Asked by PigDan 3 months ago

Answered by Paul 3 months ago

  • Solved

Fire fox loosing fox in Windows 11

Just a note that I had a lot of probem with the firefox not opening when a link is being clicked. It would open in background but not come to focus. External hyperlinks … (read more)

Just a note that I had a lot of probem with the firefox not opening when a link is being clicked. It would open in background but not come to focus.

External hyperlinks do not open in Firefox window.

I found that focusmanager.testmode was the cuplrit, after a lot of hard work.

Asked by Monk_Kassapa 3 months ago

Answered by Monk_Kassapa 3 months ago

  • Solved

Зависает браузерная строка и ничего нельзя сделать

Добрый день! Обратил внимание, что с последним обновлением. у меня стала виснуть браузерная строка полностью и я не могу зайти в настройка. Уже было несколько раз так и м… (read more)

Добрый день! Обратил внимание, что с последним обновлением. у меня стала виснуть браузерная строка полностью и я не могу зайти в настройка. Уже было несколько раз так и мне помогает только полный перезапуск браузера.

Я могу прислать видео, как это выглядит.

Прошу помочь решить эту проблему. Спасибо

Asked by Bleach69 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

Slow Startup since Version 141.0 Update

It seems that since the Version 141.0 update, initial startup of FF seems to take ve-e-e-ery long (approx 3-4 minutes). The startup time/lag seems almost the same as it … (read more)

It seems that since the Version 141.0 update, initial startup of FF seems to take ve-e-e-ery long (approx 3-4 minutes).

The startup time/lag seems almost the same as it takes to restart after an update.

Anyone else experience this also? Thanks.

Asked by GaryR 4 months ago

Answered by GaryR 4 months ago

  • Solved

Is it normal for Firefox to use so much memory?

I downloaded Firefox not too long ago to combat the fact the Microsoft Edge wasn't working correctly, but ever since I downloaded Firefox it's been making my computer run… (read more)

I downloaded Firefox not too long ago to combat the fact the Microsoft Edge wasn't working correctly, but ever since I downloaded Firefox it's been making my computer run really slow on the browser. Things are often slow like scrolling up on and down pages websites like Pinterest, and the text when typing on Google docs takes a moment to show up after I've typed it and not instantly, for example.

I checked my computer's task manager because I recently cleaned the laptop, thinking that something else was causing it to be slow, but it isn't. I don't have many processes open on the computer mainly mandatory things and my browser, since I use my laptop mainly for school work, music, or writing. Firefox opens multiple processes, the highest being 21 at one time, and takes up most of the memory on the laptop. Is this normal? Because it takes 1,094.0 MB and keeps my laptop's memory at 90-91%. If it isn't normal, how can I reduce this as well as the lag on my laptop when Firefox is open?

I attached a photo as well.

Asked by Lime Soda 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Firefox refresh rate is not on sync with the display refresh rate

Hello team, I tried searching for a solution for the problem I'm about to describe but unfortunately I wasn't able to move forward. I am running Firefox 141.0 version o… (read more)

Hello team,

I tried searching for a solution for the problem I'm about to describe but unfortunately I wasn't able to move forward.

I am running Firefox 141.0 version on my Macbook M4 Pro. The refresh rate of the display is set to 120Hz, but I the scrolling and interaction in the browser feels like it's on standard 60Hz refresh rate. When I compare it to Safari/Chrome it's not as fluent as it should be.

Am I missing an existing option that could be changed or is it something available at the moment?

Thank you, Arsen

Asked by arsen.s 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Using multiple profiles, Firefox frequently hangs forever

I'm using Firefox 141.0 on OpenSuse Tumbleweed with KDE and Wayland. I'm using Firefox with two profiles: work and personal - which is (usually) awesome, until suddenly i… (read more)

I'm using Firefox 141.0 on OpenSuse Tumbleweed with KDE and Wayland. I'm using Firefox with two profiles: work and personal - which is (usually) awesome, until suddenly it's not.

Then, one or both profiles seem to become corrupted, and closing firefox, opening it, choosing either profile just hangs forever. My old tabs show up, but clicking on any tab, for any site, just hangs forever, and no page is ever loaded. Sometimes restarting helps, but sometimes not. Sometimes restarting 2 or 3 times and then suddenly it will work. But normally, I have to just delete all my profiles, and re-create them. Fortunately everything is synced with Firefox sync. Then everything will work wonderfully for a bit - although I have to re-login to everything.  :-(

Any ideas? This is a huge pain and productivity killer. I really love firefox, but this sucks.

Asked by Robert 4 months ago

Answered by Robert 4 months ago

  • Solved

firefox stops responding at random times and won't close

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve th… (read more)

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve the problem. Sometimes it only takes a few minutes after restart before it hangs, other times it will be fine for hours.

I've tried multiple solutions I've found online, carefully following instructions: clearing cookies and cache, disabling all extensions, refreshing firefox, creating a new profile, deleting specific files within the Profiles folder, etc.

I've yet to make it more than four hours without the program hanging.

Any assistance or suggestions are greatly appreciated.

Asked by Jera 5 months ago

Answered by Jera 5 months ago

  • Solved

Just started today - Firefox is using 90%+ of laptop memory, then system hangs up

This problem just began today on my Win 11 laptop. Firefox is current - 139.0.4. Win 11 is current. No new software has been installed. Firefox hangs up and will not… (read more)

This problem just began today on my Win 11 laptop. Firefox is current - 139.0.4. Win 11 is current. No new software has been installed. Firefox hangs up and will not move. Task manager shows FF is consuming more than 90% of my 16GB memory. I must end the FF task to get up and running again.

Asked by kensmith6 5 months ago

Answered by kensmith6 5 months ago

  • Solved
  • Archived

Randomly the URL bar freezes

I can't reproduce it, but sometimes the URL bar becomes unresponsive. You click on it and nothing appens. I've tried to delete cache and history, but nothing changes. … (read more)

I can't reproduce it, but sometimes the URL bar becomes unresponsive. You click on it and nothing appens. I've tried to delete cache and history, but nothing changes.

Asked by nulll 6 months ago

Answered by nulll 5 months ago