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Firefox keeps crashing

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Bu… (read more)

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Build #2016068999)

Here is the error: 95dfeae4-16a9-45bd-8474-02ede37eb9dc java.lang.RuntimeException: java.lang.reflect.InvocationTargetException


java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:598) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103) Caused by: java.lang.reflect.InvocationTargetException at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:588) ... 1 more Caused by: mozilla.components.support.base.android.UnboundHandlerException: You must bind the NotificationPermissionHandler to an activity at mozilla.components.support.base.android.NotificationsDelegate.requestNotificationPermission(NotificationsDelegate.kt:125) at mozilla.components.support.base.android.NotificationsDelegate.notify$default(NotificationsDelegate.kt:75) at org.mozilla.fenix.FenixApplication$initializeWebExtensionSupport$2.invoke(FenixApplication.kt:543) at mozilla.components.browser.engine.gecko.GeckoEngine$registerWebExtensionDelegate$promptDelegate$1.onUpdatePrompt(GeckoEngine.kt:63) at org.mozilla.geckoview.WebExtensionController.updatePrompt(WebExtensionController.java:75) at org.mozilla.geckoview.WebExtensionController.handleMessage(WebExtensionController.java:26) at org.mozilla.geckoview.WebExtensionController$Internals.handleMessage(WebExtensionController.java:4) at org.mozilla.gecko.EventDispatcher$3.run(EventDispatcher.java:13) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:230) at android.os.Looper.loop(Looper.java:319) at android.app.ActivityThread.main(ActivityThread.java:9063) ... 3 more

Asked by Furkan Eryilmaz 1 year ago

Answered by Furkan Eryilmaz 1 year ago

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I … (read more)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 5 months ago

Last reply by BillTreloar 3 weeks ago

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Thunderbird crash on new Macbook

I have a new Macbook M4, and installed Thunderbird 128.6.1esr as default email application. If a new message comes in, suddenly a white square appears in the upper left … (read more)

I have a new Macbook M4, and installed Thunderbird 128.6.1esr as default email application.

If a new message comes in, suddenly a white square appears in the upper left of the desktop, and Thunderbird becomes nonresponsive. If I close it, it won't reopen. If I click the white square, a truncated Thunderbird menu appears at the top. See screenshot.

Also, the white square overlays all other running applications, so that anything full screen has the red and yellow close/minimize buttons hidden.

This happens whether Thunderbird is the only application running or if others are running.

It is driving me mad. Any insights how to fix it?

Asked by larry171 1 year ago

Answered by larry171 1 year ago

  • Solved

thunderbird 143.0.1にバージョンアップしたら、エラーメッセージが出て起動しなくなりました。

エラーメッセージ「Thunderbirdは起動していますが応答しません。新しいウィンドウを開くには、既存のThunderbirdプロセスを終了させなければなりません。」 が出て起動できなりました。ネットを参考に・システムの再起動やトラブルシューティングモード起動など試してみましたが、同じ結果でした。 これまでThunderbirdを利用さ… (read more)

エラーメッセージ「Thunderbirdは起動していますが応答しません。新しいウィンドウを開くには、既存のThunderbirdプロセスを終了させなければなりません。」 が出て起動できなりました。ネットを参考に・システムの再起動やトラブルシューティングモード起動など試してみましたが、同じ結果でした。 これまでThunderbirdを利用させてもらって、大変助かっており皆様には感謝いたしております。今回は初めてのトラブルでほとほと困っております。 どなたか対処方法や参考になるサイトなどがありましたら、お教え願いますでしょうか。よろしくお願いいたします。

Asked by yoshihironose54 5 months ago

Answered by Wayne Mery 5 months ago

  • Archived

Three dots problem only on my iPad

Whenever I’m in a tab where I searched something and I click the three dots the app crashes and closes making it impossible to save bookmarks and etc when having a tab op… (read more)

Whenever I’m in a tab where I searched something and I click the three dots the app crashes and closes making it impossible to save bookmarks and etc when having a tab open. But when I’m on the home page it works fine. This is only a problem on my iPad since I first installed the app. My iPad is on the newest iOS update and so is Firefox, also have the latest iPad.

Asked by Julian Schleif 9 months ago

Last reply by Muhammad Nasir 7 months ago

Thunderbird freezing; unable to open message; unable to close T-Bird

For over 1 week now I am finding that T-Bird freezes or locks after I have opened several messages. Leaves me unable to read or delete messages and unable to close down … (read more)

For over 1 week now I am finding that T-Bird freezes or locks after I have opened several messages. Leaves me unable to read or delete messages and unable to close down T-bird

Asked by smurrays 2 months ago

Last reply by christ1 2 months ago

The Firefox app on my iPhone 16 Pro Max keeps crashing

After I sync it with the Firefox browser on my laptop it crashes on my iPhone. I've done everything from updating my phone software to updating the app. Restarting and de… (read more)

After I sync it with the Firefox browser on my laptop it crashes on my iPhone. I've done everything from updating my phone software to updating the app. Restarting and deleting and reinstalling and resyncing the accounts. Once I sync it the phone app crashes. I prefer to have Firefox as my default browser but now I'm having second thoughts.

Appreciate the help. Thank you in advance.

Asked by zrotalrnc808 5 months ago

Last reply by Paul 5 months ago

Firefox crashing

Hi Mozilla I hav got a problem with Firefox on Kubuntu 24.04.3. Everytime the computer is restarted Firefox crashes the first time it's started. That's not a big problem,… (read more)

Hi Mozilla I hav got a problem with Firefox on Kubuntu 24.04.3. Everytime the computer is restarted Firefox crashes the first time it's started. That's not a big problem, starting Firefox again don't take long. But the problems is exceeding. If i start Firefox by clicking a link in a mail in Thunderbird. And Firefox has not yet been started, It crashes, but now it's also invaliding the Task bar on the screen where Firefox was started. Invaliding means that I cannot start apps from that screens taskbar, and the clock has stalled, none of the tools works etc. The only possibility solution I have been able to figure out, is restart (It's like going back to Win 98). Sometimes I am able to start a app from that invalid taskbar. But it's not the one app that i clicked on. Even though I can trigger it via Thunderbird, the invaliding of the taskbar will occur after a while. And I have to restart. I am not sure if this is the right place to post. But Firefox is always involved, but maybe Thunderbird or Ubuntu was the right place? Every time Firefox crashes there is send a crash report to Mozilla, but is has been going on for a while, so i guess that nobody is looking at the crash report. If I use Chromium instead of Firefox I don't see the problem.

Asked by Mads Peter Jensen 2 months ago

Last reply by jonzn4SUSE 2 months ago

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Pokemon Go Web Store

I am using Fire Fox on my iphone and when I go to the Pokemon Go Web Store and try to do things on it Fire Fox will freeze and I have to restart Fire Fox. Thanks

Asked by David Park 9 months ago

Last reply by Paul 9 months ago

Firefox crash

My mobile app Firefox keeps crashing on starting it reinstalling doesn't help it used to work at some point but now it doesn't. My phone is OnePlus 13 it has the latest E… (read more)

My mobile app Firefox keeps crashing on starting it reinstalling doesn't help it used to work at some point but now it doesn't.

My phone is OnePlus 13 it has the latest EU updates. I can't seem to figure out why it crashes.

I installed the latest version from the Google play store. Other versions of Firefox work fine like nightly or beta only the main one crashes.

Asked by firestarter3442 1 month ago

Last reply by firestarter3442 1 month ago

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  • Archived

Thunderbird 128.5.2esr (Ubuntu 24.04) hangs after a few minutes completely

Hello, I use Thunderbird 128.5.2esr with xubuntu 24.04. All of a sudden (I haven't changed anything) thunderbird hangs completely after a few minutes running. The process… (read more)

Hello,

I use Thunderbird 128.5.2esr with xubuntu 24.04.

All of a sudden (I haven't changed anything) thunderbird hangs completely after a few minutes running. The process does not react at all, I have to kill it. Thunderbird process is then stuck on 100% load.

Already testet (with no success):

  • Troubleshooting Mode with deactivated Addons
  • Disabled Global Indexing (with deleting global-messages-db.sqlite file)
  • Waiting for 20min (in case thread/process is running a long time)
  • Reboot OS

I have no idea what the issue is. Does anyone have ideas? Thx, Hugo

Asked by HugoKron 1 year ago

Answered by HugoKron 1 year ago

  • Archived

the latest version of firefox v140 not working and keeps crashing

AvailablePageFile: 9994584064 AvailablePhysicalMemory: 6990008320 AvailableVirtualMemory: 138533823639552 BackgroundTaskMode: 0 BuildID: 20250616215311 CPUMicrocodeVersio… (read more)

AvailablePageFile: 9994584064 AvailablePhysicalMemory: 6990008320 AvailableVirtualMemory: 138533823639552 BackgroundTaskMode: 0 BuildID: 20250616215311 CPUMicrocodeVersion: 0x64 CrashTime: 1750858075 HeadlessMode: 0 InstallTime: 1750788070 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140_1.dll","VCRUNTIME140.dll"],"Microsoft Windows":["MpDetours.dll","wsock32.dll","dbgcore.dll","ktmw32.dll","winmm.dll","version.dll","propsys.dll","DWrite.dll","uxtheme.dll","dbghelp.dll","windows.storage.dll","kernel.appcore.dll","ntmarta.dll","CRYPTBASE.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","bcrypt.dll","ucrtbase.dll","crypt32.dll","msvcp_win.dll","win32u.dll","KERNELBASE.dll","gdi32full.dll","WinTypes.dll","bcryptPrimitives.dll","wintrust.dll","shell32.dll","shlwapi.dll","user32.dll","rpcrt4.dll","SHCore.dll","ole32.dll","psapi.dll","kernel32.dll","advapi32.dll","imm32.dll","oleaut32.dll","msvcrt.dll","gdi32.dll","ws2_32.dll","combase.dll","sechost.dll","ntdll.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 820 StartupCrash: 1 StartupTime: 1750858075 SubmittedFrom: Client SystemMemoryUsePercentage: 79 Throttleable: 1 TotalPageFile: 65870069760 TotalPhysicalMemory: 34067255296 TotalVirtualMemory: 140737488224256 UptimeTS: 8.00534 Vendor: Mozilla Version: 140.0 This report also contains technical information about the state of the application when it crashed.

Asked by k.mitwasi 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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compliaNT

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is hel… (read more)

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is helping out.

Asked by jiten doshi 11 months ago

Last reply by Paul 11 months ago

Printing is no longer working in 140.4.0esr (64-Bit)

With thunderbird version 140.4.0esr (64-Bit) on Linux functions to print e-mails or pdf documents is no longer working. When trying to print an email or a pdf document t… (read more)

With thunderbird version 140.4.0esr (64-Bit) on Linux functions to print e-mails or pdf documents is no longer working. When trying to print an email or a pdf document thunderbird starts looping and you need to stop thunderbird from outside with a kill command.

Asked by Stephan 3 months ago

Last reply by Agent virtuel 3 months ago

😣 help me

Hello, I am experiencing a recurring issue with Firefox on Kali Linux. Environment: - OS: Kali Linux (running inside Termux on Android) - Connection: VNC (RealVNC) - Devi… (read more)

Hello,

I am experiencing a recurring issue with Firefox on Kali Linux.

Environment:

- OS: Kali Linux (running inside Termux on Android) - Connection: VNC (RealVNC) - Device: Android phone (low RAM) - Desktop: XFCE

Problem: Whenever I open Firefox, tabs frequently crash with the message: “Gah. Your tab just crashed.”

What I already tried:

- Disabled hardware acceleration - Disabled recommended performance settings - Ran Firefox in safe mode - Created a new Firefox profile - Lowered VNC resolution - Restarted the system

The problem still persists.

I believe this may be related to graphics rendering or memory limitations under VNC/Termux.

Please advise if there is a workaround or configuration that can prevent this crash.

Thank you for your support.

Asked by sakoff3729 2 months ago

Last reply by Paul 2 months ago

Update 143.1 on iOS 18.7.1

143.1 updated onto my app this morning and now the app refuses to load. It opens for a second and sometimes begins to show the browsing interface and then it immediately … (read more)

143.1 updated onto my app this morning and now the app refuses to load. It opens for a second and sometimes begins to show the browsing interface and then it immediately crashes. All subsequent attempts to open the app have failed. I've deleted and reinstalled the app and restarted my phone and that has not fixed the issue.

Asked by wr.early 5 months ago

Last reply by dontletitbreakyourhearts 5 months ago

  • Archived

Thunderbird is crashing on start and I unable to recreate broken provile

Hello, when I start Thunderird, it appears for a few seconds and then a window pops up saying that a crash has been detected. I've already tried reinstalling the program,… (read more)

Hello, when I start Thunderird, it appears for a few seconds and then a window pops up saying that a crash has been detected. I've already tried reinstalling the program, creating new profiles, entering Safe Mode, etc. Restoring an older profile from a backup doesn't help, and the error remains the same.

I tried transferring data from the old profile to the new one (a new, clean profile doesn't cause the error), but unfortunately, the data isn't visible in the program, along with the pgp keys and everything else. Manually editing prefs.js using chatgpt didn't help.

What else can I do?

Asked by P K 6 months ago

Last reply by Wayne Mery 3 days ago

  • Solved

help with thunderbird crashing with overclocked Raptor CPU, Intel family 6 model 183 stepping 1. Cause: overclocking

I've always experience occasional TB crashes. According to my log history there was 1 in July, 3 in Aug, 2 in Sep, 2 in Oct, and 6 in Nov. I never really paid attention… (read more)

I've always experience occasional TB crashes. According to my log history there was 1 in July, 3 in Aug, 2 in Sep, 2 in Oct, and 6 in Nov. I never really paid attention since the reboot was quick. But now in December I am losing work and it is a major problem. I've had 30 crashes in Dec and 21 in the past week. I have only 3 add ons and they have not changed, and a Copernic connector. I disable the Copernic connector and it didn't help. I have the same 140.6 on my Surface Go with the same add ons, except for Copernic and it runs fine. On both PCs I use Malewarebytes and WinDef. I have put exclusions for them in their setups. Even with MBAM completely disabled I've still had crashes.

I cleared the Cache and no help. I've even had occasional crashes in Troubleshooting mode. Here are my last 5 crash IDs

bp-070bf941-4e8b-41a3-8b84-3e3440251224 bp-a936f7c2-9ee3-4c38-b304-dab830251224 bp-8be9cf9e-8f2f-49bb-95cf-47e780251224 bp-12f8fc2c-c505-40f0-8c67-44b730251224 bp-9013fb78-086c-4327-9de8-62db30251223

Interestingly I’m also experiencing crashes with Firefox, especially ChatGPT. I cleared the ChatGPT history and that helped but did not solve the problem. I cleared the Firefox cache and in troubleshoot mode still have issues.

Otherwise my win11 PC seems to be working fine. I’ve run chkdsk and all is ok. Also scannow is ok.

Is my next step a profile rebuild?

Asked by eberger5 2 months ago

Answered by eberger5 1 month ago