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Dear Mozilla Support Team, I am writing to request your assistance in recovering my Firefox/Mozilla account. I have unfortunately lost access to the authenticator app used for my Two-Factor Authentication (2FA). Furthermore, I do not have my backup recovery codes saved. However, I am the rightful owner of the account and I currently have full access to the registered email address associated with it: riadchowdhury908@gmail.com I understand Mozilla's strict security and privacy policies. Is there any way to verify my identity through my registered email address or perform a manual review to disable the 2FA on my account? I only need the 2FA disabled so I can log back in and set up a new authenticator. I am ready to provide any additional information needed from my email to prove my ownership. Thank you for your time and support. I look forward to your response. Sincerely, Riad Chowdhury

Everything I had saved has gone. My passwords for at least 12-14 years all the shortcuts to everything I had have gone. Even my saved recovery key has gone. Cannot even recover to an earlier time. I have been with you for donkeys years. I am absolutely heartbroken

Firefox Android address bar shows spam-like URL suggestions when Bing is the default search engine and Chinese keywords are typed.

Conditions: - Only Firefox Android + Bing reproduces. - Other search engines do not reproduce. - Other browsers do not reproduce. - Network-independent. - Fresh Firefox profile still reproduces. - Clearing data / disabling suggestions did not resolve it.

Example keyword: 河南

Observed: Spam-like URL suggestions appear, including random .xyz/.cc/.cyou domains and escaped Unicode-looking strings.

I Can't log in to my for Firefox on my new Linux Mint laptop. It's asking 2FA but I can't see it on my proton authenicator. My username and password are ok. Then the 2FA box pops up asking me for the 2FA code. And I can't log in now to sync my Android Firefox with my Linux Mint Firefox. I recall setting up 2FA some years ago on Proton but don't recall ever using g it other than one. Can you please help?

Ever since a recent update the Firefox app for android has had issues with text input for me. It's only Firefox, nothing else on my device has this issue, and it makes inputting text a huge hassle.

It often seems like the cursor randomly will move into a word even if it shouldn't, or it will trigger an auto-complete partway through typing a word (despite me having this disabled). It especially seems to happen if I go back to correct a word that had a typo or if I'm typing something with a hyphen, so "level-headed" will become something like "level-level-head-lehvel", as if it's repeatedly trying to autocomplete from different parts in the word.

This seems most notable if I access sites that I have saved to my homescreen for easy access (such as Tumblr, since I don't use the app), but seems to happen at random in general.

It makes text input pretty frustrating, which is a probem since that's a primary thing I do online.

Without thinking I uninstalled Firefox on my android. It appears I didn't have an account set up or had synced my bookmarks and open tabs. Is there any way to get them back? 😞

I've loaded firefox onto my phone & have tried syncing it with my compter multiple times but it fails each time. I've used firefox on my computer for many years & would love to sync w my phone.

here is the example link

https://pan.baidu.com/s/1MxqasHZLNhlYwnRmfB5j2g?fm=0-3-android-0-go 提取码: 8c4z

other link like bilibili.com works well，how can i solve it？

For the past.. month I would say, any time I try to use Youtube on my Firefox Browser it nearly always switches over to landscape mode after watching a video. It doesn't matter whether my phone screen's auto rotate is on or off it still does it. Yes. I already tried to turn my auto rotate on to switch it back to potrait mode, it still won't work. The only solution I currently have is closing Youtube all together from my Browser, which really REALLY sucks!!

Can someone PLEASE look into the glitch?!

I couldn't sync passwords which I added in browser desktop. I don't see passwords on phone I want all synced to my phone from desktop what I saved in there via Mozilla account.

Just this morning weather radar animations on weather.com and accuweather are blank. How can I get them to work again?

I am experiencing an issue with Firefox Sync on Android. My saved passwords are successfully synced and visible on Firefox Desktop, but they do not appear on Firefox for Android on my Samsung SM-A366B device. I have already tried: Signing out and back in Enabling Passwords in Sync settings Clearing app data and cache Reinstalling Firefox Using Sync Now Testing Firefox Beta and Nightly Removing and re-adding the device

Facebook messenger won't work with Firefox for Video and Audio calls. How can it be made to work, even if it involves plugins or even spoofing a different browser?

I've been having an issue for months where I cannot use Amazon on the Firefox mobile browser. Amazon redirect links won't open in the app and I can't use the browser version of Amazon because whenever I try to log in, it just opens up another tab prompting me to log in. Endlessly.

Ive ceared all browsing data (cookies, cache, site data) Set cookies to "Ask to allow" Disabled Enhanced Tracking Protection for Amazon Set "Open links in apps" to "Always" in Firefox settings Verified Amazon app is set as default for Amazon links in Android system settings (Open by default → Open supported links is enabled) Reinstalled both Firefox and the Amazon app Tested on other browsers (Samsung Internet works fine with the same links)

When I tap an amzn.to link, screen flashes white briefly (like it's trying to open the app), then dumps me into a new browser tab When I try to log into Amazon in Firefox, I enter credentials, hit login, and it immediately opens a new tab asking me to log in again. infinite loop The "Need Help" link on Amazon's login page successfully opens the Amazon app, so app handoff does work I guess, just not in any useful way that I've been able to find.

I just switched to ff from chrome on both desktop and phone as well, and I was very pleased to discover how much ff has to offer. My question is: how do I see new news on the "News" panel which can be accessed from the home page on the right top (see pic attached). The contents are various, which is good and I understand I have to train it first to know my interests, which is not a problem. However, since installing (about a week ago) I have not seen anything new there. The pull to refresh is not working, there is no button I can press. I even thought I have to open them to sort of knock them out from the row, but that would be silly. But even after opening and reading the full article, upon returning to the panel, the same article is still there... 🤔 So, no news for me 😅 Is this a bug? Chrome got soo bloated with AI like Windows and has as many adverts like Facebook, so I looked for an alternative. Ff looked promising and after switching to Linux from Windows, it came as preinstalled browser. Ff is an old acquaintance, I have used it back in the time from since it was launched. Even then it was a better option, than Internet Explorer. We all get hijacked now and again to the new and shiny alternatives (hence the change to Cromer some time ago). But when the new and shiny is not so shiny anymore... Anyways, please help me out in where I'm missing something. The experience is very nice in any other way and extra medal for giving us the option to tailor AI features and not just cramming them down our throats. I am including a screenshot from the most recent chrome browser for Android to see the cramming and the layout. There a simple pull to refresh does the job.

Thank you for reading my rambling Kind Regards Zsanett

The problem is that whenever I use some website like a streaming website I just cannot dream something like I have get into the home screen like I can't charge a lot of movies choose a lot of movies not charge our movies so and when choosing movies for example I just know he is not click the movie and when I'm watching it like I am at the place we in like you know Boss play That's action it is not work I mean it does not work