All Products Support Forum

Firefox for Mobile needs to sync Collections too.

My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla and Firefox. Overall, she likes the new Mobile Firefox too, as do I.

She's a typical Tab Hoarder kind of user. On her last phone, I introduced her to Collections. Much easier to use and get to than Bookmarks, easy to understand, good at helping her control the immense amount of tabs she otherwise has open. She basically fell in love with the feature.

A few days ago she got a new phone. We still have her old one, but the screen is 1/3 cracks and it no longer holds a charge well. "Well loved", for sure.

Install Firefox on new phone --> sync over her stuff --> all good... Well, wait... Where are her collections with her hundred-or-more tabs in them for various stuff?

Turns out they don't sync?

I've been helping her manually move over the tabs from the collections on her old phone to the new phone, but I feel *extremely* lucky we still have the phone. If she'd lost her phone instead, that would be quite the amount of time she'd spent getting acquainted with and using this feature just to find it doesn't save anywhere.

This was all essentially written as a real-life use-case, for the following plea:

Please, *please* add Collections to what is able to be synced with the Firefox Sync feature.

I'm using Firefox on a Samsung moto G6 with Android 9. When I open Firefox it displays a yellow page that says XML Parsing Error: no root element found. Location: chrome://geckoview/content/geckoview.xhtml line number 1, column 1.

I can't open any pages. I've tried restarting my device but I still get the message. What should I do?

So my bookmarks from Mozilla Firefox on my Microsoft Windows laptop aren't showing when I log in with the same account using Mozilla Firefox on my Android phone.

Am I missing something? Anyone else have this problem? I'm open to suggestions..

I cannot rename saved Bookmarks. I can go through the process but after finishing, the Bookmark is NOT renamed in the Bookmarks list.

This is very inconvenient. This needs to be fixed. I am using a Samsung Galaxy A12 phone.

Another unrelated question is concerning coping and pasting URLS. I can't paste them elsewhere but I guess that needs to be addressed separetly.

Wayne Carpenter

I remember sites with related terms not always being grouped up not too long ago. The change isn't bad but would like to know how to disable it. The main issue being ever since this change was implemented, it breaks some functionality. It keeps you from being able to look through the rest of your history until you delete the group. Either it prevents you from continuing to scroll down. Or when you do keep scrolling, it keeps looping the sites already shown.

I am trying to disable auto-refresh on my tabs when I minimize them, but when I type 'about: config' into the address bar, it just shows search engine results instead of opening it as an actual URL. I have already gone into settings and disabled all search suggestions, and it's still doing it anyway.

What am I supposed to be doing here? I spent tons of time in the support community looking for fixes to my problem and all I found were people telling me to use Nightly, but I don't want to give up basic capabilities like printing etc.

Thanks!

Firefox notifications permissions are either all off or all on, whereas Chrome offers choices of permitted sites which is ideal and entirely sensible. Could this failing be fixed?

I cannot even upload multiple screenshots, it is stuck at uploading. Everywhere fonts are just like this. The whole browser is unusable. I switched from Chromium and it's just giving me more and more issues here. I had to tweak dev options, config, and what not. And even after all that, now fonts are dead.

I am using three extensions: uBlock, AdGuard, and DarkReader and none of them are messing up.

About:config simply shows me a blank screen.

I need to customize a few settings and I presently cannot. This question marks this as answered but the answer is talking about a solution to the specific reason they were trying to access about:config, not why they cannot access it. https://support.mozilla.org/en-US/questions/1373286

Others say to use the nightly build, which I don't want. https://support.mozilla.org/en-US/questions/1302626

What's the deal? I've spent an hour or so now looking this up and haven't found anything.