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Account password reset issue across devices & desktop

I'm running FF v 68.11.0 on a ZenPad 3-10 running Android 7.0. I was getting intermittent "failed to send" pop-ups which I thought referred to crash reports. I cleared th… (read more)

I'm running FF v 68.11.0 on a ZenPad 3-10 running Android 7.0. I was getting intermittent "failed to send" pop-ups which I thought referred to crash reports. I cleared the app cache & data, uninstalled it and installed a fresh copy. When I tried to sign in, the correct password (which I use on my phone & desktop) was ruled incorrect. I double-checked on other 2 devices to make sure. So I followed the instructions to generate a recovery key, used it on the tablet and set a new password. The new password is not recognised on the other 2 devices. Do I need to use the same recovery key to reset passwords on the other 2 devices or should I generate a new key for each device and set the passwords to the same as that used on the tablet? This has been a 3 hour long frustrating exercise. I've used Firefox for almost 20 years accepting the frivolous cosmetic changes because it's been the most stable and secure browser I've seen. I use it exclusively except where the device OS requires another (e.g. Chrome on Android devices). Please help.

Asked by gertrudestein 1 hour ago

Android sync to laptop

The data on my mobile used to sync automatically to my laptop but it doesn't anymore. Just wondering why not. I can press sync on my mobile to send the data but not vice … (read more)

The data on my mobile used to sync automatically to my laptop but it doesn't anymore. Just wondering why not. I can press sync on my mobile to send the data but not vice versa like I used to be able to. It mostly used to do it automatically though. Thank you

Asked by Madrelljoanne 1 hour ago

Account deleting.

Created an account. Time has passed, the codes are lost. Created a new one again to another mail. I decided to point the additional mail to the same mail. Which is on the… (read more)

Created an account. Time has passed, the codes are lost. Created a new one again to another mail. I decided to point the additional mail to the same mail. Which is on the old account. Does not work. How do I delete my old account? How do I contact support? I can confirm the mail. Of course, you can create more mail, but why if I have. Perhaps you can change?

Asked by PifaPlays 17 hours ago

Youtube video are intermittently and stopping

Any Video in youtube playing discontinuously, Interface of youtube work with delays (up to ~1000 millisecond). Internet connection is good, Other programs closed, In yout… (read more)

Any Video in youtube playing discontinuously, Interface of youtube work with delays (up to ~1000 millisecond).

Internet connection is good, Other programs closed, In youtube app video plays well.

Asked by wither378 23 hours ago