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  • Solved

Permission denied errors on some sites clicking on a button.

On some sites and a NextCloud installation, I suddenly cannot click on some links that report following error in the console: Uncaught Error: Permission denied to access … (read more)

On some sites and a NextCloud installation, I suddenly cannot click on some links that report following error in the console: Uncaught Error: Permission denied to access property "apply"

   jQuery 7
   clear searchprovider.js:292
   attach merged-index.js:11661
   jQuery 8
   _setCurrentDir merged-index.js:5820
   changeDirectory merged-index.js:5752
   actionHandler merged-index.js:3432
   action merged-index.js:2894
   _onClickFile merged-index.js:4757
   Underscore 3
   jQuery 2
       dispatch
       handle

I've checked and disabled add-ons to see if these were blocking somehow, but no result. It worked fine before, so my suspicion is something changed in FF78? Thanks!

Asked by artelse 5 days ago

Answered by cor-el 5 days ago

  • Solved

78.0.1 update: extensions still visible under add-ons but have vanished from top bar

Firefox upgraded to 78.0.1 but my extensions are now inaccessible/invisible. They show as enabled in the about:add-ons tab but no longer appear at the top of the main wi… (read more)

Firefox upgraded to 78.0.1 but my extensions are now inaccessible/invisible. They show as enabled in the about:add-ons tab but no longer appear at the top of the main window - so I casn no longer access them.

Asked by anharker 1 week ago

Answered by cor-el 1 week ago

Multi-Account Containers pegging CPU

I noticed that recently, several of my machines (all logged into the same FF account) are experiencing pretty extreme performance penalties, and when on battery, the batt… (read more)

I noticed that recently, several of my machines (all logged into the same FF account) are experiencing pretty extreme performance penalties, and when on battery, the battery drains very quickly. Within the Windows Task Manager, I see that FF is often taking up 50%+ CPU even though I'm using fewer tabs than usual. Within `about:performance`, I see that Multi-Account Containers is the resource hog.

On another machine where I am not logged in, FF performance is pretty good. On the affected machines, Edge runs very fast with low CPU/memory use, so there's definitely an issue with FF on these machines.

About:config shows that extensions.experiments.enabled=false, and the Containers plugin hasn't been updated in 2.5 months.

I would prefer to not uninstall containers since they're so useful. I could clobber and reinstall them for testing, but is there a known issue or a quick fix for this?

Asked by Adam S 1 week ago

Last reply by Pallavi kumari 1 week ago

Firefox needs Refresh after only a week

Hey y'all, So last week I opened up Firefox and half the websites wouldn't load. I would click on my bookmarks or type in the URL and nothing would come up. It refused t… (read more)

Hey y'all,

So last week I opened up Firefox and half the websites wouldn't load. I would click on my bookmarks or type in the URL and nothing would come up. It refused to even attempt to get on the page, nothing would come up. The page would be blank. My extensions weren't working, either, and some websites had logged me out. So the solution I found via Support was to do a Refresh.

I did that and everything worked great again. My bookmarks and tabs were saved, I just had to fiddle with my extensions and theme.

Now, only a week later, Firefox is having the same problem. Websites not loading, extensions not working. I'm using the latest version on Windows 10, so that can't be the issue. Do I just Refresh and hope it doesn't happen a third time? Doing a weekly Refresh would be such a nightmare.

I love Firefox, especially because of the extensions, but that's the only thing I can think of that's causing this issue. I don't have that many and I don't want to get rid of them - they make using the internet bearable.

Thanks~

Asked by beetails 1 week ago

Last reply by cor-el 1 week ago

Background Images Bleed Between Tabs

When I am switching back and forth between tabs, occasionally the background image from one tab will overlay part of another tab. This is beyond annoying... The images at… (read more)

When I am switching back and forth between tabs, occasionally the background image from one tab will overlay part of another tab. This is beyond annoying...

The images attached are as follows. 1. the lower right portion of a page as it should appear. 2. the lower right portion of another page, showing the blue background image (it is just a fade in this case) 3. the lower right portion of the 1st page with the image from the 2nd tab covering the lower right-hand section.

The first page is the left-most-tab of all my open tabs. It isn't the 1st tab I opened, but it is where I do a lot of work, and I keep that as the left-most tab

The image can come from any other tab.

77.0.1 Firefox Release June 3, 2020 (64-bit) Windows 10 version 1909 with updates as of June 9, 2020

Various extensions including Privacy Badger, Cookie AutoDelete, uBlock Origin. None of which were impacting images a month ago...

Asked by DebraBk 1 month ago

Last reply by DebraBk 4 weeks ago

  • Solved

Lots of Youtube-Videos not loading

Hi there, since the beginning of June (probably the update with the PiP notification) I noticed that a lot of specific Youtube-videos are endlessly loading (the spinning … (read more)

Hi there,

since the beginning of June (probably the update with the PiP notification) I noticed that a lot of specific Youtube-videos are endlessly loading (the spinning circle animation) and not showing any controls (play/pause, next video, etc.). It's not like I could try multiple times and sometimes videos load and sometimes they don't, it seems to be specific videos, but I can't figure out what differs them from others. Examples that work: https://www.youtube.com/watch?v=Yqy7_zUKyNQ https://www.youtube.com/watch?v=ftuctYN60j0

Examples that do not load: https://www.youtube.com/watch?v=FF3Dr3_h0Hw https://www.youtube.com/watch?v=LAN1LXO1eG8

Generally I could say that about 60% of the videos aren't loading. I tried them in another Browser and also inside of other Software (Discord, Mattermost) where everything seems to work just fine, it's just my Firefox having issues and I really don't want to switch to another browser.

I really hope somebody can help me, I tried finding a solution, but all the other issues seem to differ from mine or are Mobile-issues.

Asked by jenniferroberts1116 1 month ago

Answered by FredMcD 1 month ago

None of my extensions work now

Not sure what happened. None of my extensions work. Some don't even load a drop-down menu like they used to, my password manager is broken. Ublock origins says there is n… (read more)

Not sure what happened. None of my extensions work. Some don't even load a drop-down menu like they used to, my password manager is broken. Ublock origins says there is nothing to block when there clearly is plenty to block on the page, etc. I use the exact same extensions in Chrome and Chrome still doesn't break when using extensions. When was the last major FF update?

Asked by no one you know 1 month ago

Last reply by FredMcD 1 month ago

  • Solved

Firefox on Windows vs Apple machines - and FF extensions

I’ve used FF on a Windows machine, and easily added extensions. New iPad - able to log in to FF, bUt not finding a way to get FF extensions. Can you advise me how? … (read more)

I’ve used FF on a Windows machine, and easily added extensions. New iPad - able to log in to FF, bUt not finding a way to get FF extensions. Can you advise me how?

Asked by zhogdr 1 month ago

Answered by Eve 1 month ago

Restoring discarded tabs

After needing to do heavy maintenance due to a malware/malvertising issue that cropped up, I needed to restart and refresh Firefox a couple of times. While all the tabs a… (read more)

After needing to do heavy maintenance due to a malware/malvertising issue that cropped up, I needed to restart and refresh Firefox a couple of times. While all the tabs are still present, they are now "discarded". I am fully unable to restore them, currently. Googling has not given me any real insight as to what is going on.

I did have Tab Suspender extension/app in use, so perhaps I should have disabled that and refreshed all the tabs. Impossible to say now, and hindsight is not exactly helping me restore any of this.

I have a lot of tabs, and I have managed to copy the titles of each tab, so I should theoretically be able to find each one again. However, if there is an easier method to restore all my tabs, I'd prefer that.

Any help would be greatly appreciated.

Asked by Ihmislehma 2 months ago

Last reply by Ihmislehma 1 month ago

browser redirect

I am getting apparently random redirects to mostly r.svrtrack.com, there has been one other. I checked my addons and installed programs and can't find anything unexpected… (read more)

I am getting apparently random redirects to mostly r.svrtrack.com, there has been one other.

I checked my addons and installed programs and can't find anything unexpected.

I have scanned with Malwarebytes and Windows Security and they can't find anything.

I haven't captured a screenshot, will do so next time it happens.

Pls halp, Tim

Asked by tim.smith.ba 3 months ago

Last reply by mlfercho1967 1 month ago

  • Solved

I keep getting the "Gah. Your tab just crashed

I only get this so far on a couple of sites: Comporium.net email, and NRA.org. Everything worked fine yesterday - just started this morning. No upgrades in the interim an… (read more)

I only get this so far on a couple of sites: Comporium.net email, and NRA.org. Everything worked fine yesterday - just started this morning. No upgrades in the interim and I tried logging into e-mail with another computer/browser and had no problems.

Asked by dougflanagin 4 months ago

Answered by FredMcD 4 months ago

  • Solved

Firefox 75 can't access accounts at Discover.com

I have Windows 10 at current maintenance and Firefox 75 -at current maintenance. I have no problem with any other website, and the Discover website was fine until Mon Ap… (read more)

I have Windows 10 at current maintenance and Firefox 75 -at current maintenance. I have no problem with any other website, and the Discover website was fine until Mon Apr. 13. Now it says my accounts cannot be accessed.

Discover support says it is a problem with Firefox Java settings, but I cannot find anything about Java in the options. They had me restart the PC and clear cache and cookies in Firefox, but neither solved the problem.

I can access these accounts successfully with Internet Explorer and Microsoft Edge, so it looks like something in Firefox IS the problem. From previous support entries it looks like you have had similar issues in the past, so looks like that problem is back.

How soon can I expect this to be fixed? Firefox is my default browser, and I hate to have to use a different browser for just one website.

Asked by Barry Jedrick 2 months ago

Answered by FredMcD 2 months ago

  • Solved

can only open outlook.com in safe mode, why

Help! Do not want to refresh or reset or reload Firefox - too much work. Worked fine when I closed computer last night. Cannot access Outlook.com, while two other mail ac… (read more)

Help!

Do not want to refresh or reset or reload Firefox - too much work.

Worked fine when I closed computer last night. Cannot access Outlook.com, while two other mail accounts (that are fed from OL) are working.

Thank you.

Asked by CiaoBella1 2 months ago

Answered by FredMcD 2 months ago

What can I do with a .har file?

Hello! I have been using an add-on to download certain live broadcasted video. It did this by downloading the audio and the video as separate files, that I then put toget… (read more)

Hello!

I have been using an add-on to download certain live broadcasted video. It did this by downloading the audio and the video as separate files, that I then put together outside of Firefox. I don't know if this is the right place to ask but since I can't get any further than the first step this time I thought I'd start here.

The add-on no longer works so I thought I'd open the "Inspect Element" page, go to "Network" and leave it open with the live video playing. There were lots of small files loading in, ending in .m4a and .m4v. Too many sort and download manually so I tried right clicking and hit "Save All As Har"

So now I got a .har file of around 100 MB and I wonder if this has those small pieces that I can do something with? Thanks

Asked by peter 3 months ago

Last reply by LakinduK 2 months ago

I use Firefox 74.0.1(Windows 10), when Firefox was updated Saturday the McAfee WebAdvior icon disapeared. It is not listed in Add-ons but it is not in adds-on.

I use Firefox 74.0.1(Windows 10), when Firefox was updated Saturday the McAfee WebAdvisor icon dissapeared. It is not listed in Add-ons and I cannot find it under add-ons… (read more)

I use Firefox 74.0.1(Windows 10), when Firefox was updated Saturday the McAfee WebAdvisor icon dissapeared. It is not listed in Add-ons and I cannot find it under add-ons anywhere? How do I fix?

Asked by jwnova 3 months ago

Last reply by TyDraniu 3 months ago

Add-on Translator closes after pressing CapsLock

I use extension "Translator" and it's fully okey instead one moment: window of this add-on closes if I press capslock button. I use Ubuntu 18.04 (gnome 3) with Firefox 7… (read more)

I use extension "Translator" and it's fully okey instead one moment: window of this add-on closes if I press capslock button. I use Ubuntu 18.04 (gnome 3) with Firefox 74 and my capslock button is setting up to switch input language (in gnome 3 settings). Probably, It's not extension problem because, for example, in Opera browser window of Translator doesn't close after pressing capslock. What should I try to recognize, why this problem occurs?

Asked by nixas 3 months ago

Last reply by nixas 3 months ago

  • Solved

Browser keeps getting hijacked by search.yahoo.com

This started sometime in early March - maybe after the latest update, but I think it was earlier than that. Ran a full scan with Norton about 3-15-20, restarted, and the … (read more)

This started sometime in early March - maybe after the latest update, but I think it was earlier than that. Ran a full scan with Norton about 3-15-20, restarted, and the problem seemed to be resolved - until today, 3-23-20. It's not happening with Chrome or IE. I'm old and not very computer-savvy (since leaving tech school 20 years ago). Any suggestions? When I Google for a solution, I get suggestions to download free malware software, which I am loath to do. Why won't Norton 360 take care of it and block it from reinstalling when it tries to come in again?

Asked by twobarnetts 3 months ago

Answered by McCoy 3 months ago

tree tabs issues

Using Firefox Portable (call it ONE), just updated to 74. T T blinks about every 2 seconds, and the groups are not shown. Tree Style Tabs works okay, but there is no to… (read more)

Using Firefox Portable (call it ONE), just updated to 74. T T blinks about every 2 seconds, and the groups are not shown. Tree Style Tabs works okay, but there is no toolbar or groups on T S T. I uninstalled T T and re-installed, no change. A firefox update and a windows 10 update happened just before I noticed this, don't know if they are related.

Downloaded another portable installation file (call it it TWO), and added T T. No Blinking, and toolbar and groups are there. Any ideas on how I can make it work in ONE? All help appreciated. Thanks!

Asked by hipockets 3 months ago

Last reply by cor-el 3 months ago