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Can't find Unified inbox

I have 4 email accounts. I cannot find a unified inbox that they say is available. How does that appear so I can get all incoming emails from all 4 of my accounts in one… (read more)

I have 4 email accounts. I cannot find a unified inbox that they say is available. How does that appear so I can get all incoming emails from all 4 of my accounts in one place?

Asked by Bob Blackman 5 months ago

Last reply by Yu5tiqX9og 4 months ago

Import/export of profiles

Problems with importing a profile having successfully exported it. As the profile is larger than 2GB I couldn't create a ZIP file. Having imported the profile my historic… (read more)

Problems with importing a profile having successfully exported it. As the profile is larger than 2GB I couldn't create a ZIP file. Having imported the profile my historical emails are not showing.

Asked by terry132 2 months ago

Last reply by david 2 weeks ago

Adding to Unified Folder

I added a new e-mail account but it's not joined the other accounts in the unified folder. How do I put the new e-mail account into the unified folder so everything is t… (read more)

I added a new e-mail account but it's not joined the other accounts in the unified folder. How do I put the new e-mail account into the unified folder so everything is together?

Asked by mary100661 4 months ago

Last reply by DavidGG 4 months ago

Unable to sync devices due to no option in android app

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan … (read more)

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan a QR code within the firefox mobile app.

Unfortunately, the option to scan a QR code does not seem to exist in the current version of the app. In the sync settings, there is no way to open a QR code scanner. Opening it via the camera or icon in the URL bar on the app brings me to a page saying "you have to do this within the firefox app!".

The only solution I've found is to log out of my mobile app, then I unlock the option to scan a QR code to log me back in. I'm sure this is not intentional behaviour; I suppose this is more of a bug report than a support request but I wasn't sure where to post this.

Asked by ferguslesley 4 months ago

Last reply by jonzn4SUSE 4 months ago

Merge all email accounts into a "global account"

How can I merge the inbox of several different email accounts into one "global account" so that I need to check only one single account but not each of them separately? … (read more)

How can I merge the inbox of several different email accounts into one "global account" so that I need to check only one single account but not each of them separately?

Asked by 99airbus 5 months ago

Last reply by Rick (Scooter) 4 months ago

mon compte GeckoZone a été banni (My GeckoZone account has been banned)

bonjour , mon compte a été banni sur geckzone, impossible de réinitialiser le mot de passe My account has been banned on Geckzone, I can't reset my password. … (read more)

bonjour , mon compte a été banni sur geckzone, impossible de réinitialiser le mot de passe

My account has been banned on Geckzone, I can't reset my password.

Asked by Marillesse Alexandre 2 weeks ago

Last reply by Pascal Chevrel 1 week ago

Thunderbird appears to have disappeared from my computer

My Macbook Pro has been crashing - sometimes Firefox, sometimes Thunderbird -sometimes multiple times/day. I've saved many of the crash reports in case they might help so… (read more)

My Macbook Pro has been crashing - sometimes Firefox, sometimes Thunderbird -sometimes multiple times/day. I've saved many of the crash reports in case they might help someone know how to fix this. An Apple tech person diagnosed my memory was broken, so I just got a new logic board and reinstalled all my data from my Time Machine backup. Then a message popped up that Thunderbird was damaged and should be put in the trash. Around the same time i replied to an email from someone at Thunderbird donor who was responding to a question i had about a small donation i tried to make - i explained i was having trouble with Thunderbird. At that time, i could see the Thunderbird icon in my task bar. When talking with someone from Apple support this evening who was helping me answer a couple of questions, including about a new "mail" icon that showed up in my task bar, I mentioned that i'd like to learn how to back up or archive my emails in Thunderbird. That's when i saw that the Thunderbird icon - had disappeared. The Apple support person and i searched all over my computer for the Thunderbird app, but couldn't find it. I'm really nervous. I have over 300,000 emails I've been wanting to learn how to archive - or something. I don't want to delete most of them. I hope someone can help me find everything. Thank you.

Asked by pat wj 3 months ago

Last reply by Wayne Mery 2 months ago

Trying to connect to GoDaddy Outlook account

Hi — I'm trying to connect to my GoDaddy hosted Outlook email account without much luck. I have the configuration I need from them, which I've tried in Thunderbird; how… (read more)

Hi —

I'm trying to connect to my GoDaddy hosted Outlook email account without much luck.

I have the configuration I need from them, which I've tried in Thunderbird; however, it's not working. Could you please advise whether the requests are making it through to you and, if so, what I'm doing wrong?

I've attached my configuration.

I would really appreciate any help.

Alex :)

Asked by Alex Jones 5 months ago

Last reply by Roger Reed 1 month ago

Thunderbird Google calendar showing duplicate birthday entries

In my Google calendar, I have the automatic birthday calendar. The birthdays of people in my (Google) contact list will appear in my calendar. See the first attached imag… (read more)

In my Google calendar, I have the automatic birthday calendar. The birthdays of people in my (Google) contact list will appear in my calendar. See the first attached image.

In Thunderbird, I have subscribed to my Google calendar (and Google contacts), but birthdays are duplicated in my Thunderbird (Google) calendar. See the second attached image. One birthday appears to be originating from the Google birthday (red) calendar, and one from my main/personal Google (green) calendar (which has two icons that I don't know the meaning of).

Why are birthdays being duplicated in Thunderbird?

In Thunderbird, I can resolve the issue by unchecking the option to 'Sync from <email address>' in the settings for the birthday calendar in my Google account. See the third attached image. This solves the problem for Thunderbird; see the fourth attached image. But then in my Google calendar, birthdays disappear. See the fifth attached image.

Is there a solution that allows the birthdays calendar to be synced correctly in both Google and Thunderbird without showing duplicates and without disappearing?

Asked by thunderbirds_are_go 5 months ago

Last reply by apesbrain 3 months ago

Thunderbird email account setup for Gmail will not accept my password for the account

I installed Thunderbird and set up my Outlook account with no problem. However, every time I try to add my Gmail account I get an error message "Unable to log in at serve… (read more)

I installed Thunderbird and set up my Outlook account with no problem. However, every time I try to add my Gmail account I get an error message "Unable to log in at server. Probably wrong configuration, username, or password." This happens whether I try to set up the account using either Thunderbird's automatic configuration by doing a manual configuration. Can anyone help? I can log into Gmail on the web with this email address and password with no problem.

Asked by mjw72652 4 months ago

Last reply by Richard A. Allcorn 1 week ago

Can't close/delete calendar notifications

In Thunderbird 128.8.1esr (32-bit) Danish language version, on Windows 10, when a list of past notifications pops up, I cannot close them. Whether I use "Turn off" indivi… (read more)

In Thunderbird 128.8.1esr (32-bit) Danish language version, on Windows 10, when a list of past notifications pops up, I cannot close them. Whether I use "Turn off" individual notifications one by one, or "Turn all off", nothing happens, except the first time I try, I can see at the bottom left of the screen that communication takes place with the server. But the notification doesn't disappear. On following attempts, nothing happens at all, until I restart Thunderbird, then again I get a long list of notifications from the past that have never been turned off.

As for individual notifications popping up at the scheduled time, I can mostly, but not always, turn them off.

The calendars are no google servers. The problem started occurring 2-3 months ago.

What to do?

Asked by abc4 3 months ago

Last reply by hanszoffdev 1 week ago

Can I import my profile from the android app to my new computer?

I reset my PC and saved the wrong profile path, so i cant restore my thunderbird profile the normal way. However, I exported the profile to my phone and the thunderbird a… (read more)

I reset my PC and saved the wrong profile path, so i cant restore my thunderbird profile the normal way. However, I exported the profile to my phone and the thunderbird android app, where it is still stored. Can I export my profile from the App to then import it on the PC version? thx for your help!

Asked by Nick Fleiwer 5 months ago

Last reply by Wayne Mery 5 months ago

POP/IMAP trouble - two accounts

Hello I recently had some trouble with my e-mail that was supposedly remedied by switching from POP to IMAP. However, I think I fucked it up. Please see the picture. (Th… (read more)

Hello

I recently had some trouble with my e-mail that was supposedly remedied by switching from POP to IMAP. However, I think I fucked it up. Please see the picture. (The uppermost account is the POP, the lower the IMAP.)

Somehow many of the messages got duplicated or otherwise messed up in the transfer. (I have confirmed the existence of duplicate e-mails in the IMAP account.)

I think the simplest thing would be to delete both accounts and start over again with a new IMAP account that will just download all the e-mails from the outlook.com IMAP server.

Does this sound right?

Asked by bd_11111 4 months ago

Last reply by DavidGG 4 months ago

Xfinity / Comcast Email issue

Can't seem to get thunderbird to connect to my xfinity (comcast.net) email... tried full reinstalls, changing the password, and all the steps in this: https://support.moz… (read more)

Can't seem to get thunderbird to connect to my xfinity (comcast.net) email... tried full reinstalls, changing the password, and all the steps in this: https://support.mozilla.org/en-US/questions/1437228

As well as trying "normal password" instead of OAuth2. The OAuth2 option does not seem to generate a pop-up to authorize that way. Using other 3rd party and logging in via browser also work.

Does thunderbird need to update something to fix the issue? Its been only a few weeks now for me that this was an issue.

Asked by jro2018tx 5 months ago

Last reply by DuPontsr 3 months ago