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  • Solved

Exchange auth error when setting up account (accounthub) (bug1975860)

Hi, I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth … (read more)

Hi,

I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth error" and no possible way to manually configure the server or anything, despite the mail server not being an exchange server. Following this, it just freezes the view, although i can close the popup by pressing escape.

is this a bug in the most current version of Thunderbird, or am i doing something wrong?

Asked by besle19 4 months ago

Answered by Reda 4 months ago

  • Solved

Unable to add account. (accounthub)

I can't add an account. When I try to add an account, I get an error message: can't access property "cleanup", this[#configVerifier] is undefined The version of Thunderbi… (read more)

I can't add an account. When I try to add an account, I get an error message: can't access property "cleanup", this[#configVerifier] is undefined The version of Thunderbird is 140.0.1esr (64-bit).

Asked by Ya Ma 3 months ago

Answered by Ya Ma 3 months ago

  • Solved
  • Archived

Lost access to main email

Hello, Last year I created a Firefox account to sync some of my bookmarks. The email I used was a temporary email as I wasn't allowed to use my work email for it, I used… (read more)

Hello,

Last year I created a Firefox account to sync some of my bookmarks. The email I used was a temporary email as I wasn't allowed to use my work email for it, I used [edited] @dusyum.com.

I can log in to my Mozilla account but I can't access my bookmarks. Is there any way possible to recover my bookmarks? I can't add a secondary email or account recovery key without access to the temp mail. All I want is the bookmarks, I have no passwords or any sensitive information saved. I've attached a screenshot of proof that I have access to my account. I also remember many of the bookmarks I saved, maybe that could be helpful as proof that I am the account owner?

Thanks in advance!

Asked by a.elmayyah 10 months ago

Answered by James 10 months ago

  • Solved

Add new Mail account (accounthub)

Hello, i can not add another e-mail adress to my Thunderbird. It is flo****@neumanns.one and it is frozen in the loading screen. I already let it sit for half a day and s… (read more)

Hello, i can not add another e-mail adress to my Thunderbird. It is flo****@neumanns.one and it is frozen in the loading screen. I already let it sit for half a day and still loading the settings... Is there a way to put it in manually?

Asked by neumflo 3 months ago

Answered by sfhowes 3 months ago

  • Solved

Setting up Outlook on Thunderbird

Please Hi Thunderbird Support, Thank you for this highly appreciated free platform. I do have a few questions please. I have three accounts and I add to Thunderbird: 1. G… (read more)

Please Hi Thunderbird Support, Thank you for this highly appreciated free platform. I do have a few questions please. I have three accounts and I add to Thunderbird: 1. Google personal account: Was able to see all folder, contacts, and calendars 2. Google work related: Was able to see folders, calendars, but no contacts (address book) 3. Outlook work related: Can see the inbox, no folders, no addressbook (contacts), no calendars. The screenshots below is what I get when adding the Outlook account



Looking forward to hearing from you. Kind regards, see attached.

Asked by Samuel Shehata 2 months ago

Answered by sfhowes 2 months ago

  • Solved

create a new email account

I am trying to create a totally new email address in Thunderbird. I am not importing an existing email. I am creating a new email. But the instructions provided by Thunde… (read more)

I am trying to create a totally new email address in Thunderbird. I am not importing an existing email. I am creating a new email. But the instructions provided by Thunderbird are out of date or inaccurate. When you follow their instructions you will only find the option to use an existing account to add to thunderbird. Can anyone help?

Asked by Bill Weber 3 months ago

Answered by ThundaMike 3 months ago

  • Solved

Thunderbird still syncing a disabled Google Workspace account

I had a Google workspace account which is now disabled: "Your Google Account was disabled by your Google Workspace administrator. Contact your administrator for help. Thi… (read more)

I had a Google workspace account which is now disabled: "Your Google Account was disabled by your Google Workspace administrator. Contact your administrator for help. This account became unavailable on 15 Aug 2024."

I use Thunderbird to consolidate all my email addresses and it keeps asking me to enter credentials for a disabled account. I have removed the account from Thunderbird, as well as all the related contacts, but I still get a Google window to enter my credentials here:

https://accounts.google.com/v3/signin/identifier?opparams=%253F&dsh=S722672848%3A1754470878952574&client_id=406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com&login_hint=002-mt_0001%40002vendor.com&o2v=1&redirect_uri=http%3A%2F%2Flocalhost&response_type=code&scope=https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav&service=lso&flowName=GeneralOAuthLite&continue=https%3A%2F%2Faccounts.google.com%2Fsignin%2Foauth%2Flegacy%2Fconsent%3F

Please help. Thanks.

Asked by Celine G 3 months ago

Answered by sfhowes 3 months ago

  • Solved

Incoming server already exists.

Hi, Thunderbird: 142.0 (64-bit) With Account Hub When I try to add a mail account that I deleted before, I receive an error message: Error Creating Account In… (read more)

Hi,


Thunderbird: 142.0 (64-bit)


With Account Hub

When I try to add a mail account that I deleted before, I receive an error message:

  • Error Creating Account
  • Incoming server already exists.

When I add my email account, I receive the message, "Can't find a server," and Thunderbird adds the incoming server configuration somewhere. It's not in the "Account Settings" menu.


Without Account Hub

I deleted my profile folder and started from scratch.

I tried to use the same configuration settings I have in the mobile version of Thunderbird, but without success. Unfortunately, it's not possible to import the settings from Thunderbird Mobile.

I have the same problem with the Account Hub, or without it. How can I fix this problem?

Many thanks,

Asked by Jose 2 months ago

Answered by Jose 2 months ago

  • Solved

New Account Process Hangs (accounthub)

I'm running Thunderbird 140.1.0esr 64-bit on Windows 11, all up to date. I've tried several times to add a new account to receive email to the webmaster for my website. … (read more)

I'm running Thunderbird 140.1.0esr 64-bit on Windows 11, all up to date. I've tried several times to add a new account to receive email to the webmaster for my website. The email address is set up with my web host. I want to add the account so that I can test but the process hangs.

From the main page I choose Tools > Account Settings > New Account > Mail Account then provide the required full name and email address then click Continue. I get what appears to be a screen indicating that processing is taking place (the rotating circle) but it never concludes.

I used Webmaster as the user name and webmaster@mydomainname.com.

Can anyone suggest what I might do to fix this?

Asked by Ahr Aitch 3 months ago

Answered by david 3 months ago

  • Solved

Cant add a second account to TBird on new installation on new PC with WIN 11.

Hi there, Cant add a second account to TBird on new installation on new PC with WIN 11. Works fine on WIN 10 and LINUX Mint but fails authentication on new WIN 11 PC. Fi… (read more)

Hi there, Cant add a second account to TBird on new installation on new PC with WIN 11. Works fine on WIN 10 and LINUX Mint but fails authentication on new WIN 11 PC. First account goes on OK but cant add a second. Have checked all setting but cant see a problem. Please advise. Thanks John

Asked by giltvenison 2 months ago

Answered by giltvenison 1 month ago

  • Solved

deleting a false account

When first setting up my email accounts, I accidentally created a false account that I cannot now delete. It was not fully set up and now I cannot delete it from the left… (read more)

When first setting up my email accounts, I accidentally created a false account that I cannot now delete. It was not fully set up and now I cannot delete it from the left panel. When I go to account actions, delete account is grayed out, how do I clean this up?

Asked by skip Blu 3 months ago

Answered by skip Blu 3 months ago

  • Solved
  • Archived

W.O.T. security scan

Bonjour , la communauté ! Je viens de m'ouvrir un compte MOZILLA ,car précisement sur CHROME mon compte MICROSOFT est pollué par ce WOT sécurity scan qui vient , je … (read more)

Bonjour , la communauté ! Je viens de m'ouvrir un compte MOZILLA ,car précisement sur CHROME mon compte MICROSOFT est pollué par ce WOT sécurity scan qui vient , je ne sais d'où et qui , au prétexte de me protéger vient de bloquer mon blog de théâtre amateur sous prétexte que c'est un site pour adultes alors qu'il n'en est rien ! Quelqu'un a t'il eu se désagrément et comment s'en est il débarassé ? MERCI pour vos réponses. Daniel GERBOUD : daniel***@hotmail.fr (moderator's note: email has been censored for privacy)

Asked by Daniel 7 months ago

Answered by Mozinet 6 months ago

  • Solved

Deleting a email account

Hi, I have googled this and been into the Thunderbird Help section and cannot find an answer. I am having trouble with one of my email accounts, I want to delete it and i… (read more)

Hi, I have googled this and been into the Thunderbird Help section and cannot find an answer. I am having trouble with one of my email accounts, I want to delete it and it and reinstall it. I get to the point in the process where it says to click on Remove Or Remove account but there is no tab or button that is visible to do this. Help here would be greatly appreciated. Regards Mark

Asked by mwfoley66 1 month ago

Answered by Rick 1 month ago

  • Solved

Adding an email account (accounthub)

On my laptop, I was easily able to add a second email account, same domain. When I now try on my new desktop, I click add account, it goes to the accounbt hub with the d… (read more)

On my laptop, I was easily able to add a second email account, same domain. When I now try on my new desktop, I click add account, it goes to the accounbt hub with the details, and sit spinning a wheel forever.

The second account is known to Thunderbirt/Mozilla, and has been used for a few years.

The domain is with IONOs, same as the first account.

What process should I be using and why is this not working?

Asked by Colin Greaves 2 months ago

Answered by david 2 months ago

  • Solved

Add Email Account (accounthub)

Hi. I ve been trying the hole day to add my IONOS email account "r.uhlhorn@starvan.eu" to my thunderbird. It doesnt work. See pictures attached, thunderbird does not ask… (read more)

Hi. I ve been trying the hole day to add my IONOS email account "r.uhlhorn@starvan.eu" to my thunderbird. It doesnt work. See pictures attached, thunderbird does not ask me for any password, only name and email adress. Then it gets stuck completely. Please help.

Best regards, Ralf

Asked by ralf.uhlhorn 3 months ago

Answered by david 3 months ago

  • Solved

Setup new email account

I setup and new email account for my website on NO-IP. I have two other accounts that were setup on earlier versions of Thunderbird that allowed manual configurations. I… (read more)

I setup and new email account for my website on NO-IP. I have two other accounts that were setup on earlier versions of Thunderbird that allowed manual configurations.

I started to add the account but got some warnings and quit. So I started over and now this latest update never gets to the manual update options. I get to the page, shown in the attached file, which never does anything. I can only press the Esc key and exit.

So I manually added the outgoing server, thinking that might work, but it did not. Any ideas how I can get the new email address working?

Asked by Steven 2 months ago

Answered by sfhowes 2 months ago