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I clicked on all your links to donate and there was never any link for me to click and put my information. Why would anyone ask for donations and have no direct link and make it so difficult to find that one just gives up on donating? Baffles the mind. https://www.thunderbird.net/en-US/donate/ has no link to pay.

Something changed a few weeks ago (about November 30) and since then Thunderbird will not allow me access to any new emails, nor to be able to send new emails.

Instead, I get a large pop-up window which basically says "Enter credentials: Mozilla Thunderbird Email wants to access your Google Account <my email typed here> This will allow Mozilla Thunderbird Email to: Read, compose, send, and permanently delete all your email from Gmail".

I don't want anyone to permamently delete any of my emails, nor do I want anyone sending emails from my email account (etc, etc).

SO I click deny, and the pop-up goes away - that is until I try to use Thunderbird and it pops up again.

I've been using Thunderbird for many years and never had this problem before. Do the Thunderbird or Mozilla techs know anything about this and how do I fix it, or is it a new policy (which means I will no longer be using Thunderbird)?

I have searched here some time in December but nothing suggested by other users worked for me.

I have been a Thunderbird user forever. LOVE it !!! I used to have 2 email accounts underneath Thunderbird: TWC mail and Gmail. Every account worked great sending/receiving up until Feb 12. Then my TWC mail stopped replicating. Gmail account still works. Called TWC and was informed that I had to update my Master Password for my Spectrum Account. Worked with Tech Support to get me all re-established. Went into Thunderbird and still couldn't replicate. Found an answer dated 1/26/25 by teknikal at 10:44 on this Forum which sounded like exactly my problem. Called Spectrum every day trying to find the Server Engineer who could help me reset my password to no avail. Then i investigated updating my new password in the saved password of the account setting. There was only a saved password for TWC for SMTP which I updated and was able to successfully send and email from TWC to Gmail under Thunderbird. But I still can not receive emails and there is NO saved password for IMAP. So I did further reading and found my only alternative was to delete TWC from Thunderbird and re-add the account. Which I tried to do. But the configuration that replicated was mobile.charter.net which I manually changed to mail.twc.com but Thunderbird keeps telling me it can't find the server. I just got off the phone with Spectrum and my config is accurate: smtp mail.twc.com 587 starttls normal password chrismcm@twcny.rr.com imap mail.twc.com 993 starttls normal password chrismcm@twcny.rr.com Why isn't Thunderbird configuring my mail server so that I can send and receive emails ??? And now have I lost all my mail and folders since I deleted my account only to re-add it ??? I'm ready for the looney bin because I have been at this for DAYS !!! Please HELP !!! Thank you.

I only use Thunderbird for testing with my email archiving app Mail Archiver X. What do the hex codes at the end of mailboxes mean? I have for instance:

@read4b2054b9 Ablage eb2865b1

In Thunderbird these mailboxes show up at @read and Ablage. So there are no special characters to be added or decoded like the emojis. Not all mailboxes have these hex codes. "Desktop" shows up as "Desktop".

Hi, my thunderbird within windows 10 crashes without opening!

what to do? 

last crash Report ID : bp-0b76688a-2f9f-465d-a120-c1dff2101105 Thanks in advance for any support Emmanuel BERGASSE

I had a folder called ÖgOF with a subfolder BirdLife. I renamed the folder to BirdLife-ÖgOF. After that a lot of problems occurred, e.g. - some of the other folders lost all messages - messages coluld not be moved from Inbox to some folders

Is it possible to restore the lost messages?

How do I report an issue with the way NVDA and Thunderbird interact? When I tab, I can't out of a link, and the focus does not move. If I tab to a link in a message then arrow down, I am where I expect, but then if I go to the top of the message, the tab focus remains where it was when I last hit the tab key. This is not standard behavior, but everyone else I've talked to seems to think it's behaving normally and has no tips for me on how to fix it.

With the latest update 136.01 whenever I click on any Thunderbird mail I get a popup screen that says "Thunderbird Email wants to access you Google account".

The screen implies there is an "Alow" link that I should click on but none exists! Then the only way out of this screen is use the esc key. That takes me back to my Thunderbird mail but anything I try to initialise thi popo up screen again. So my email account is totally unusable. I have used Thunderbird over ten years and have not had any problem. I hope it can be fixed. Thank You. Gary Nye. text me at [edited from community support forum]

Can't get Thunderbird to open. Have had it for years and now I get a message that I must restart to complete the recent updates. I have restarted and also shut down a dozen times, yet Thunderbird would not open for a week now. I have in my email address book 700 correspondents, now I lost them. Yearning for your help, Thanks, Chaim

I have recently migrated to Firefox from Chrome.

I cannot paste images (screenshots) directly into my Outlook emails.

I can insert a picture file but this is way less convenient than taking a screenshot via the Snipping Tool and pasting directly into my emails.

I cannot find any setting or configuration that would enable this functionality.

This functionality sure worked in that other browser.

I am attempting to log in to a new Mozilla Thunderbird account. I am being asked to log in with Google. (I would rather not.) When I attempt to log in WITH Google credentials, I get the message above; PAGE SIZE Pop up from Google "That's an error" "That's all we know." I cannot proceed. I cannot clear the pop up without restarting.

That's it.

Thanks for your help.

We have a reliable system with V91 (32bit) that was on Win 7 and now on Win 10 (64 bit). Mail POP3 is fed through Mailwasher 7.12.188. The system is reliable and I am reluctant to update T/Bird in case everything goes pear shape. We are elderly and rely on using it for food supplies and communications etc. The program shows an update of 102 available and now a pop up message for 103. Am I likely to experience compatibility problems with a T/B update with the existing Mailwasher, lose my address book or previous/current emails and will I still be able to operate on POP3 where everything is stored on my computer? I do not use or need webmail. Thanks Sparkie82

hello. I have thunderbird mail on my windows 11 computer and android phone and for the last month I have had difficulty receiving and sending mail. Sending attached files is not possible at all. best regards håkan magnusson xxxx@bahnhof.se

Hi . My email messages are failing to down load . I am getting a message stating that the Thunderbird Certificate for pop3 has expired . Is there a solution for this ?

Thunderbird won't remember where it was last time (windows 10 and 11). Every time I open it, it has shifted and resized a bit from the last time. It's not one monitor to another or even the other side of one screen, but it's always slightly higher or lower, slightly smaller or larger... It's just driving me nuts because everything else is perfectly positioned. Note that I am using fancy zones to do this placement, but everything else works fine.

I have a 14 gig file downloaded from a client's google drive and want to know if I put those files into an external drive, will I still be able to open via Thunderbird software?

Should I open the zip drive first then put everthing into the external drive and THEN use Thunderbird via the external drive?

OR

Do I have to open the zip file first in my HD, and only be able to open using TB only from the HD

If there is an option as this is my first time and I don't want to mess up...Is there an option to speak or chat through the process?