- Solved
Lost all my TB data and access
1st I am 90 yrs old. Been using this app since it was created. Never a problem until these new updates. Was trying to delete old file (like the old program (block and h… (read more)
1st I am 90 yrs old. Been using this app since it was created. Never a problem until these new updates.
Was trying to delete old file (like the old program (block and hit delete). Found some message about deleting Trash folder and things I did not and do not understand. I now have LOST all my data, emails, addresses, everything.
I tried deleting the program and downloading a new copy. Did not work.
App Will not let me create an account. It keeps searching forever and have to cancel. App can't find my google password and just locks up. I only have two gmail addresses. I can access them by going to gmail.com but all my folders are not there. I need HELP please.
I can't even update my address file at the gmail site as I have no access to anything from TB. I am a research genealogist and now have lost all my saved research information.
Patrecia Glau <edited>@gmail.com <phone redacted>