All Products Support Forum

I am using Firefox version 105.1.0 . I just want to make sure that all web sites not suitable for kids up to 12 years old are blocked. I did some searching. People say that there is no parental control build in for Firefox on Android. I have to use add-ons. I started Firefox and select Add-on. I can see a list of "Recommended". I saw no Parental control and there is no search option. Can you tell me how to do this ?

In any folder, I can untick Thread from the column chooser, but I'm using Thunderbird for 11 different accounts each with between 4 & 8 folders. So is there a way to turn off threading globally?

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or down, settings won't come up. It's like all the tabs are not highlighted to click on. I haven't done any updates, nothing changed. It's not Yahoo, works fine in Chrome.

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

how to set up automatic translation (i.e., korean to english, etc.)

wanted to read a site but there was no translation option. How can we set this up? I think am on version 78 for the Mac

edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS or Mac OS X 10.9.

Adding a new directory carddav I get the error "Connection failed" and its error in the console. The remote service is offered by Aruba (service internet provider) in Italy at address https://carddav.aruba.it. I attach images of errors. Tks.

After the most resent update of Thunderbird (102.3.0) I have lost the folders of my main email account from the left sidebar. the account still shows up in account settings but all the folder options only say 'no available folder"

Command + F has suddenly stopped working. Other command functions (e.g., command + L) continue to work as expected, including cut/copy/paste. But command + F simply does not work (going to the menu and selecting the manually selecting the magnifying glass also still works, so it’s not something systemic with the search window, i wouldn’t think).

I posted a message on the App Store indicating the situation, and received a reply from the dev asking me to post my “report” here - not sure if this qualifies, though.

Hi, been using Thunderbird for decades and been of Office/Microsoft 365 for several years.

All of a sudden TB demands I re-enter the password? Enter correct password but goes into a loop. Check passwords in Passwords and they are correct. Logon to Office 365 manually and they work. Use e-mail with Outlook and all OK. Change the password but it still happens.

Was on TB 91.11.10 and upgraded to 102.0 (both 64 bit) but it has made no difference.

TB has got itself into a loop. What is wrong and how do I resolve this?

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message;

"Secure Connection Failed An error occurred during a connection to 192.168.1.201. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox."

indicates I no longer can access my page until I find the remedy to this issue. Thank you in advance for cooperation and help with is matter.

I downloaded firefox to my tablet and chose firefox as my search engine but it still pulls up google in the search bar when I click on firefox icon on my tablet and in order to add another search engine I need the string name of firefox to add to the list of search engines I got a 400 error when trying to sign up for an account to firefox I don't know what means email [email removed from public]

For the last couple of months my top right hand buttons have been invisible. If I can find the appropriate spot to click, the functions still work, but it's difficult to judge exactly where to click for each one. Sometimes I close it when I want to restore down, etc. Is there a fix for this? I found one other person with this problem in the help loop, but the question was never answered and it had been archived. Thanks! Kimberly

I used to be able to see all my inboxes in one folder. Since the upgrade, a couple of my inboxes aren't showing up. I have to expand all of my inboxes to see if I have new messages. I missed some important emails because they always used to come to my unified inbox. How do I get them all in one unified inbox?