All Products Support Forum

I have used Thunderbird for years. I recently updated to version 115. I prefer the previous version. In 115, I cannot zoom a page simply with ctrl-+ without first going to the view menu. My two Outlook inboxes are sorted at the bottom of my list of favorites and they cannot be moved up with my other inboxes. I had no problems with the previous version. How can I get and reinstall that version?

My Thunderbird program stopped receiving emails about 36 hours ago. I can send email from Thunderbird, but not send. I can receive emails if I sign onto the email server on the web. But Thunderbird does not receive. Thanks.

As of version 115.0 for 64bit, I am unable to send emails to Outlook.com. An error occurs saying:

Send Message Error Sending of the message failed. The message could not be sent because the connection to the Outgoing server (SMTP) smtp.office365.com timed out. Try again.

There are no issues sending emails to Outlook.com using a different mail client.

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Just got the new version 115.2.0 64 bit version yesterday. The font size is way too small in the inbox pane and there's not enough spacing. Very difficult to read.

Thanks!

How do I move the menu back to the top of the application, where menu bars are typically found? This is a highly inconsistent UI that doesn't seem to provide any benefit.

I upgraded to version 115.2.2 (64 bits), on a Windows 10 OS.

I used to be able to reduce the pane of the message list, so that I could expand the contents of a selected message. But now it has a lower limit, where I cannot push the line up further.

Attached is an image showing the line of concern. I could drag it down, but no further up. How could I change this behavior?

Thanks!

after I downloaded something, my sim card becomes disabled for a while and comes back. I've cleared the data of the browser as newly download but still had the issue, I also deleted and re-downloaded the browser but didn't solve the issue.

I just updated Version 102.14.0.0 to Version 115.1.0. Previously I was able to click on "Get Messages" and select which account I wanted to get new messages from. With Version 115, "Get Messages" gets new messages for all my accounts... all 12 of my accounts!

How/where can I change "Get Messages" so it retrieves new messages only for the account I want to get new messages from?

Hello!

Firefox for Android consistently closes whenever I try to play a video in full screen mode.

The steps to replicate this bug are as follows: I go to a website that has a video (like YouTube), I start playing a video, and then I click on the full screen button. Firefox then closes out to the main menu of the home. When I try to reenter the app, the Firefox app becomes a black screen with a horribly offset tiny corner showing a portion of the webpage.

I cannot find any crash reports in the "about Firefox" subsection of the settings

I am using The latest version of Android 13 And my version of Firefox is 114.2.0 (Build #2015957435). I have tried clearing the app cache, and reinstalling the app. Neither fixes it.

Please let me know if I can provide anything further!

Does anyone have any recommended fixes?

Firefox crashes Android system and System UI processes after every image download.

It happens after every image download finishes.

Firefox version in screenshots.

Version 102.x.x works fine. After upgrading to 115.2.3 some maps are empty in the compacted area, like sent items. They are visible in the separate account sections. I tried several times.

See attached images.

Kind regards, Henk Breewel Amsterdam The Netherlands.

How do I correct my serious error (when tired) in allowing a Thunderbird 'Upgrade' 115.2.2 (32 Bit) Supernova to install on my Laptop (Windows 10 Home, 64 Bit). I failed to read the Release Notes by trusting Mozilla wouldn't issue such a drastic change without Warnings as it was not just an 'Upgrade'! It has screwed up my Set up, Folders etc., completely changed layout, can't find 'Write Message' tab etc. etc . etc.

The previous Thunderbird Version had many problems further introduced by 'Upgrades' but was at least still had continuity with earlier Versions with a functional MMI (man machine interface) instead of all the changes introduced with the 115.2.2, which in my opinion should be withdrawn completely. N.B My experience in Systems Control, as an Air Traffic Control Engineer, we would throw this out as not fit for purpose.

Help Please and explain how can I revert back to an Earlier Version?

In the previous versions of Thunderbird you could tag an email while it was open and you were reading it. That was often a convenience. In the current version it seems that you can only tag the email when you are looking at the inbox. Is there any chance that the previous functionality might be restored?

Many thanks

My macine updated to 115.2, and now I cannot print emails. When 'print' is pushed as a choice, the pane shows PDF and save to file as my only choice. What is the fix, please