• Archived

Upgraded to TB 78.0 - no colored folders under Local Folders and Composition/View Panes are dark.

Hi all - Just upgraded to TB 78 on Windows 10 x64, Build 2004. Noticed two major things: Issue 1 - All of the mail folder icons are no longer yellow. Just a stark white … (read more)

Hi all -

Just upgraded to TB 78 on Windows 10 x64, Build 2004. Noticed two major things:

Issue 1 -

All of the mail folder icons are no longer yellow. Just a stark white with a black edge. I attached an Image of the issue for review.

Issue 2 -

My Message Composition Pane is dark with white letters and most incoming text mail is the same.

I do have some dark colors set up under PC Settings -> Personalization but everything was working perfectly prior to this new release.

I attached Images of the issue for review. Note the "dark haze" over the HTML email.

No add-ons are enabled!

Any help appreciated! Kind of urgent to me.

TIA :)

Asked by Compumind 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

After update to 78 Thunderbird no longer receives mail

I've used Thunderbird for years. After the most recent update in late July 2020 (78.0.1), Thunderbird no longer works. It will not download new mail. It does connect to t… (read more)

I've used Thunderbird for years. After the most recent update in late July 2020 (78.0.1), Thunderbird no longer works. It will not download new mail. It does connect to the IMAP server but then gets to "checking mail server capabilities" and hangs with the spinning circle indefinitely.

I have not done anything to Thunderbird, I just let it install the update. I did not install updates to any other program on my PC. I'm running Windows 10 on a laptop that is about 4 months old. Thunderbird worked absolutely fine before the 78 update.

I am not experiencing any connection issues or problems with any other running programs.

I have tried the following fixes already: 1. Checking my account configuration and confirming it is correct with my email provider. I have the correct ports listed and correct server names. 2. Changing the timeout setting from 100 to 2000. 3. I am able to access my email on my provider's Web interface so this isn't a password issue. There is no CAPTCHA required either. 4. I checked my anti-virus/anti-malware program (Kapersky). Thunderbird and Mozilla are both listed in the "allowed apps" list. I tried removing them both and re-adding, as well as searching for other variations of Mozilla/Thunderbird to add. I also tried Kapersky's "refresh" function. 5. I tried restarting my computer. 6. I tried rebooting my wireless Internet connection. 7. I tried using Thunderbird's "start in safe mode with apps disabled" function. 8. I tried re-installing 78. 9. I tried clearing caches and cleaning with CC Cleaner.

Nothing has worked. Something in the 78.0.1 update has messed things up. Thank you for looking into this.

Asked by anonpleaseanon 1 year ago

Last reply by ariane3 1 year ago

  • Archived

Thunderbird 78.2.2 very slow for 10 minutes after startup. Cpu hog when started online (15-20% CPU and flashes of 'Not responding' but nothing to download) but runs normally when started offline and then switched to online. (Win10, 3 imap and one pop3)

Hello, My Thunderbird 32bit installation upon Microsoft 10 64bit installation just upgraded itself to 7.2.2 and produced a severe performance problem after initial start… (read more)

Hello, My Thunderbird 32bit installation upon Microsoft 10 64bit installation just upgraded itself to 7.2.2 and produced a severe performance problem after initial startup. The response to attempts to navigate through the folders is very slow. The Microsoft Task Manager shows that Thunderbird is constantly busy 15-20% Cpu usage and flashes of 'Not responding' although the program has nothing to download.

There 4 accounts configured (3 imap and one pop3) and there are lots of folders with stored emails. There is one Lightening calendar configured.

The performance issue continues for about 10 minutes and then disappears so the system becomes as responsive as it was before the upgrade i.e. instantaneous.

I cannot tell you what release I was on before the upgrade. Any suggestions Patrick

Asked by patrickbrosnan1 1 year ago

Last reply by ourmail2008 1 year ago

  • Archived

Create new profile or refresh?

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10 Constant script errors that freeze whatever progra… (read more)

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10

Constant script errors that freeze whatever program I am in, regardless of the option I choose - the popup no longer gives me a WAIT or STOP IT. The box comes up that says DON'T ask me about this again.

I do not want to copy passwords, more than anything, should I create a new profile. I do not want to deal with replacing or losing the file. When I attempted to load two other profiles over the last two days, both times FF crashed. I gave up.

I am NOW in Safe Mode and without errors, and it's hard to know which app is causing the problem.

Is there a new addon that will back up Firefox these days?

Suggestions? Seriously, FF seems to be a whole lot more trouble these days than she is worth.

Thank you.

Asked by CiaoBella1 8 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 7 months ago

  • Archived

Lost address book

Here's what I did: - Copied the <Thunderbird/Profiles> folder - Uninstalled Thunderbird 60 - Installed Thunderbird 68 - Copied <Profiles> folder into new copy… (read more)

Here's what I did: - Copied the <Thunderbird/Profiles> folder - Uninstalled Thunderbird 60 - Installed Thunderbird 68 - Copied <Profiles> folder into new copy of Thunderbird - There was no Address Book, completely blank.

How do I get my Address Book back?

I have an Aug copy of <Profiles> that might have the Address Book in it but it will not have all E-mails. What files, exactly, would I need to copy from the Aug Profile to the new copy of Thunderbird to get my Address Book back (if that is possible)?

Any and all help is appreciated. I REALLY do not want to reconstruct my Address Book, it have 700+ addresses...

MilusC

Asked by MilusC 2 years ago

Last reply by Buster 1 year ago

  • Archived

Lost multiple firefox windows, and tabs, after doing REFRESH, and after CRASH. Is my profile, sessionstore gone?

Firefox was hanging up. I got frustrated and I ended the session using task manager. On restart my windows came back, but the tabs were missing the page information. I en… (read more)

Firefox was hanging up. I got frustrated and I ended the session using task manager. On restart my windows came back, but the tabs were missing the page information. I ended the firefox session again, and did a restart of windows for good measure, hoping to get everything restored.

Then, when windows restarted, I restarted firefox, and I was presented two options - SAFE MODE, or REFRESH. I did SAFE MODE. Things looked ok, so I ended that session, and tried restarting again, hoping to restart normally, without SAFE MODE on. I got the same two options again - SAFE MODE or REFRESH. So, I thought REFRESH would get me back to my prior session. Nope. That reloaded a bunch of things, like bookmarks, etc. and gave me a new session.

So, I looked under the three line menu. No ability to RESTORE PREVIOUS SESSION!

I also looked in my profile as found in ABOUT:SUPPORT - PROFILE FOLDER, and in my SESSIONSTORE-BACKUPS folder in my profile folder my RECOVERY.baklz4, and my RECOVERY.jsonlz4 have todays date as DATE MODIFIED, but only are 33kb each - way to small for the hundreds of tabs I had open in multiple windows - I believe.

So, do I have any other recovery session folders available that I might be able to use?

Asked by mnalep 1 year ago

Last reply by AMAN ARYAN 1 year ago

  • Archived

Update Thunderbird and lost 11 out of 13 add ons

Hello I updated from version 60.? to 68.2 tonight and 11 out of my 13 add ons no longer work (legacies) I've said it before but TB updates are getting to be as problemati… (read more)

Hello

I updated from version 60.? to 68.2 tonight and 11 out of my 13 add ons no longer work (legacies)

I've said it before but TB updates are getting to be as problematic as Window updates.

Don't the idiot developers understand why this is not acceptable? I can barely use Thunderbird tonight.

TB may be free but I make voluntary contributions to Mozilla but not for this shit.

Continue like this and very few people will bother to write add-ons for TB and very few people will bother to install them either.

TB say that updates have improvements but it's one step forward and 11 steps back tonight for me.

Can a volunteer answer this please and pass it on to development?

Thanks

Asked by SafeTex 2 years ago

Last reply by sjmanning 1 year ago

  • Archived

After My Computer Crashed Due to a Selective Power Failure, My Firefox Tabs Refuse to Completely Load.

After my computer lost power due to a selective power failure (we are not currently sure whether it was a blown fuse or something else), we Rebooted the computer after co… (read more)

After my computer lost power due to a selective power failure (we are not currently sure whether it was a blown fuse or something else), we Rebooted the computer after connecting the power cable to an outlet that works. Currently power is still of at both the original outlet, and several other outlets in the area, as well as a selective area downstairs.

Upon booting up Firefox (I have it set so that it will reopen any tabs I was viewing upon shutdown or restart or crash) I noticed that it was taking longer to load than usual (even accounting for the large number of tabs I constantly have open), and then after it had loaded that I could not access any of that tabs. I can click on them, and they will be highlighted if moused over, but the only thing that shows is a white screen for the actual site. I have included a picture of this. I have come to the conclusion that this is a Firefox error, given I was able to restart and recover all of my Google Chrome Tabs.

In addition to the Tabs not loading, Tabs to the left and right of the Tabs currently viewable are not accessible, and seem to almost not exist, if not for the lack of scroll arrows. In addition, scrolling left and/or right produces no response.

Normally I would grab the crash file and reopen the tabs from that, but I don't know whether I currently can, and current Firefox issues noted below make me leery of trying.

Upon noting that I could, I attempted to open a second Firefox session, and succeeded. However, in this session some of the same issues are occurring, mainly that I cannot search anything through the html bar, including opening websites by name (i.e. google.com produces but a blank white screen and no reaction), and there is no new tabs screen when I open a new tab (as I have set up in my settings to be the case). However, I can, for some reason, access sites from my bookmarks. The only way I was able to send this report is that Firefox automatically opened to a homepage when I opened the new session.

Needless to say, I'm rather concerned. I love Firefox as a browser, and not being able to use it is both concerning and frustrating. I hope to hear from you soon to resolve the matter.

Many Thanks.

P.S. If it at all helps (please disregard if it doesn't) the symbol that looks like a multi-forked branch on the modem is dark. I unfortunately do not know what that means.

Asked by ryanbp12 2 years ago

Last reply by jscher2000 1 year ago

Not able to log in to my email accounts at Zoho.com or gmail since July - "login to server imap.zoho.com with username xxxx@xxxxx.com failed" (1 gmail account and 4 zoho)

I have been using Thunderbird email for numerous years. At the end of June (2021) I started a summer-long vacation in another state, and prepared a laptop (Win 10) compu… (read more)

I have been using Thunderbird email for numerous years.

At the end of June (2021) I started a summer-long vacation in another state, and prepared a laptop (Win 10) computer for the trip (with Thunderbird installed, of course.

Around July 5th I tried to peruse my email using Thunderbird on the laptop and was unsuccessful.... Zoho kept rejecting my email account password(s).... "login to server imap.zoho.com with username xxxx@xxxxx.com failed" (see attached)

I had the same issue with my account at gmail.com (Google mail) using Thunderbird. I have no other email accounts.

I assumed I had made some sort of mistake in the Thunderbird account settings on the laptop, but I had no way to compare the settings to my home computer (nobody there at my home and I was away on an extended trip)

Zoho was unable to assist me with Thunderbird. I assumed I did something wrong when I configured Thunderbird on the laptop and tried numerous parameter alterations without success.

I am able to access my email accounts at Zoho when I go to zoho.com directly, but compared to Thunderbird their interface is unwieldy and doesn't allow much screen space for email content (and, of course, I'm not able to save read emails to my Thunderbird local accounts).

I just returned from my extended trip and find that I now have the same issues on my home desktop computer, which was working fine when I left the last week of June. It (Thunderbird on my home desktop computer) also, rejects logins to my email accounts at Zoho and at Googlemail. Strangely, I can read new emails in the Thunderbird email accounts, but I am unable to reply to them or forward them.

The only logical explanation I can come up with is that an automatic update caused these issues. In fact, my home computer has a Thunderbird icon on the desktop that I'm not certain was there before (I keep most of my important program icons in program category folders on my desktop and in my quick-access bar at the bottom of my Win 10 desktop screen... so if an icon shows up on my desktop, I assume it is because of a product update). I am currently at Thunderbird 78.14.0 (64-bit).

I am trying to think of ways I can verify that an automatic update caused the issue.

I am able to log in to my email accounts by directly using zoho.com or google.com, but much prefer Thunderbird. I am hoping for suggestions as to why neither of my Thunderbird copies (desktop and laptop) are able to log in to receive email.

Thoughts and suggestions????

Asked by car-nuts 4 months ago

Last reply by Matt 1 week ago

  • Archived

Tbird keeps sending me requests to install current copy of Tbird, it doesn't work, what do I need to do?

Tbird has sent messages about not being able to update, probably more than 3 months. I tried to uninstall/reinstall twice months ago. A few days ago I tried to do a reins… (read more)

Tbird has sent messages about not being able to update, probably more than 3 months. I tried to uninstall/reinstall twice months ago. A few days ago I tried to do a reinstall of the current program, twice. I'm still getting the requests. I have another problem that has become even more troublesome to me. For that last 6-7 days my in box fills with what started as a combination of the current days emails & not eliminated emails going back 5 years, all randomly together. Now, it's current and going back up to 4 months together. If you think it could help to give you info by Phone, my Number: xxx-xxx-xxxx

Asked by Don 1 year ago

Last reply by Stans 1 year ago

  • Archived

The Video Resumer add on stopped working (for youtube) after recent updates, please help.

Just this. Thanks in advance. Here's this add-on's description: "Automatically resumes YouTube videos from where you played them last. Without this extension, for example… (read more)

Just this. Thanks in advance. Here's this add-on's description: "Automatically resumes YouTube videos from where you played them last. Without this extension, for example, when you click through YouTube videos, back and forth, they always start from the beginning. No more. With this extension, previously seen videos will resume from where you left them at. Even if you restart your browser." I have: Author Appteligent LTD Version 1.2.3 Last Updated December 10, 2019

Asked by Asinus 2 years ago

Last reply by kumarpawar 1 year ago

  • Archived

How to revert from Beta 88.0b1 (64-bit) back to normal release channel?

I need to get out of the Beta releases ...88.0b1 (64-bit) ... and back to regular release. How do I do that and retain all the emails, address books and Enigmail settings… (read more)

I need to get out of the Beta releases ...88.0b1 (64-bit) ... and back to regular release.

How do I do that and retain all the emails, address books and Enigmail settings?

I have tried starting the beta with "Thunderbird --allow-downgrade" but the version remains the same Beta 88.

Asked by kufurst 10 months ago

Last reply by ska.adley 8 months ago

  • Archived

Why won't Gmail & Twitter not open since "upgrading" to new version this morning.

Since "upgrading" to the new Firefox this morning the Gmail and Twitter tabs on my bookmarks don't respond at all. I can't even open Gmail from the Google home page. Wh… (read more)

Since "upgrading" to the new Firefox this morning the Gmail and Twitter tabs on my bookmarks don't respond at all. I can't even open Gmail from the Google home page. Why is this happening?

Asked by therealgary17 1 year ago

Last reply by LaffyinVegas 1 year ago

  • Archived

the location of the: address bar, the navigation bar, and why does firefox keep changing the name?

I am not ALLOWED to ever find the location of the firefox address or navigation bar. The "people" of firefox use these two names all over this site, and not once will any… (read more)

I am not ALLOWED to ever find the location of the firefox address or navigation bar. The "people" of firefox use these two names all over this site, and not once will anyone tell me the location, or how they may be accessed. If the most basic data is EXCLUDED, because EVERYONE ALREADY KNOWS EVERYTHING ABOUT FIREFOX, how is the new user to find anything? I have spent 7 hours on your website, because this browser idles at almost a gig of RAM on the browser homepage, I researched and found out I'm supposed use the "navigation bar" unfortunately someone forgot include it's location. It's great that you include the data that the "minimize memory usage" button exists as a tool, BUT WHERE IN THE HELL WAS IT HIDDEN? I have never experienced a product that intentionally excludes instructions, and there is no way to get any help or service, and I'm left with this poor excuse for customer service with leaving questions that will never be answered. Thanking you in advance for NO HELP OR SERVICE, James Erb(email address).

Asked by Henry 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to stop getting Yahoo search results and Default Search engine in Firefox preferences

I delete Default Browser and all other search engines except Google. I then get Google search results for a bit but then later on I start getting a Yahoo panel at top of … (read more)

I delete Default Browser and all other search engines except Google. I then get Google search results for a bit but then later on I start getting a Yahoo panel at top of browser page. Go into Preferences and it shows under Search Engines a Browser Default. Can't get Firefox to stop going back to Browser Default which seems to be Yahoo. Any help appreciated. Thank you

Asked by normharris3 1 year ago

Last reply by jscher2000 1 year ago

Lost All Calendar Enteries With Latest Update 91.0.3

Let's start all over. Thunderbird automatically updated and I have lost all entries in my calendar. I have had help with solving my problem which have not worked. How … (read more)

Let's start all over. Thunderbird automatically updated and I have lost all entries in my calendar. I have had help with solving my problem which have not worked. How do I launch the Thunderbird about.config? I have been told to go to TOOLS and select OPTIONS. There is no OPTIONS to select under the under the TOOLS menu. I have 3 calendars and all are shown as ENABLED. What did the update change and how do I get my entries back?

Asked by David36FL 4 months ago

Last reply by RimersburgBoro 3 months ago