why can't this "help" page answer a direct question?

Ok so the original question was "What is Cloudflare? but apparently JUST LIKE GOOGLE you just ignore search terms and populate a bunch of so-called answers that have noth… (read more)

Ok so the original question was "What is Cloudflare? but apparently JUST LIKE GOOGLE you just ignore search terms and populate a bunch of so-called answers that have nothing whatsoever to do with the question!

Asked by sercouwis2004 4 days ago

Last reply by u10tek1 15 hours ago

hi My thunderbird email account appears to be jammed and no longer recieving messages.

No longer recieving emails. Appears to have crashed. On clicking on "get messages" a pop up message says "connection to server mail.activ8.net.au timed out" There appears… (read more)

No longer recieving emails. Appears to have crashed. On clicking on "get messages" a pop up message says "connection to server mail.activ8.net.au timed out" There appears to be nothing wrong with the server as i can access messages via GMail. Have deleted a lot of messages using Gmail thinking that may have been the problem but its still not working for me on thunderbird. The problem started when a sent message jammed as it was being saved to "sent". The message does not show in sent but i do know that it did send successfully. There was about 140 messages in the sent folder at the time. I find Thunderbird a lot more user friendly than Gmail so i would like to resolve the problem. Anyone?

Asked by faxx 4 days ago

Last reply by Matt 3 days ago

Can no longer print ordinary e-mails

Thanks, I can now print e-mail attachments but a new problem has been created. I can no longer print e-mails themselves. Thunderbird just hangs on "Preparing preview" and… (read more)

Thanks, I can now print e-mail attachments but a new problem has been created. I can no longer print e-mails themselves. Thunderbird just hangs on "Preparing preview" and never prints anything.

Asked by dwallander 1 week ago

Last reply by Wayne Mery 1 week ago

Version 90.0 broke Print Preview and Shrink to Fit.

I've already found the solution, but wanted to share that Version 90 created a problem with Print Preview and Shrink to Fit. Uninstalling Version 90 and re-installing Ver… (read more)

I've already found the solution, but wanted to share that Version 90 created a problem with Print Preview and Shrink to Fit. Uninstalling Version 90 and re-installing Version 89 fixed the problem. With Version 90 the Print Preview function (which I love) didn't work properly. When I try to Shrink to Fit any page, the first page shrinks, but the second page isn't pulled into the first page. Also, there's missing information on both pages. If there's another solution so I can use Version 90, please tell me. If not, and Mozilla is doing away with Print Preview (and Shrink to Fit), I'll have to do away with Mozilla Firefox. Sorry, but that's the main reason I use Firefox over Chrome. Perhaps I can find another browser to do what I want. I hope not though.

Asked by toddmnuccio 1 week ago

Last reply by AliceWyman 4 days ago

Firefox not responding/hanging on startup, unable to fully uninstall or reinstall

When I launch Firefox, if I press anything or wait for a bit, the program stops responding and I have to force close it. Firefox was working just fine until recently. I h… (read more)

When I launch Firefox, if I press anything or wait for a bit, the program stops responding and I have to force close it. Firefox was working just fine until recently. I have not updated Windows or made changes to Firefox prior to these issues occurring either.

I have tried following this thread: https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup#w_try-a-clean-install_2

I am not able to start in Troubleshoot mode as I cannot interact with Firefox in any way.

I also have trouble with doing a clean install. When I run the uninstaller, it eventually gets stuck and I have to force close the uninstaller. After closing the uninstaller, I deleted the Mozilla folder under C:\Program Files and the Firefox folder under the %appdata% directory.

I then tried both the stub installer for Firefox and the full installer located here: https://www.mozilla.org/en-CA/firefox/all/#product-desktop-release

Both installers get stuck. I have attached an image of where the full installer gets stuck. After force closing the installers, I am still able to open Firefox, but it has the same issue of not responding.

I have also tried creating a new profile with the profile manager, but the issue persists.

If anyone has any ideas or knows of a solution, please let me know.

Thanks.

Asked by niroh488 2 hours ago

Last reply by FredMcD 1 hour ago

suddenly not loading up AOL

I check ON my email in AOL through Firefox. I have a doctor's appointment, then stop st the pharmacy. After that home again. When I fire up Firefox to go back into AOL, n… (read more)

I check ON my email in AOL through Firefox. I have a doctor's appointment, then stop st the pharmacy. After that home again. When I fire up Firefox to go back into AOL, nothing happening. I download the updated Firefox just in case. Still Nuttin" Why won't AOL load back up in Firefox I need Firefox not AOL Gold which I hate. AOL in Firefox is so much better plus many other available features in Firefox.

Asked by stwricha 3 hours ago

Last reply by FredMcD 1 hour ago

Deleted Passwords

I will give this one more try and then I will delete this program. I want to save some specific login information. I get it to work right and then a week or so later it … (read more)

I will give this one more try and then I will delete this program.

I want to save some specific login information. I get it to work right and then a week or so later it erases all of the information.

Reset it so often is worse than it not saving.

Why does it delete the information when I don't want it to.

Asked by BeeJay 3 hours ago

Last reply by FredMcD 1 hour ago

New tabs look awful!

I really dislike the look of the tabs in the newest version. A floating bubble, not connected to the page, for the active tab? And the inactive tabs are connected, but … (read more)

I really dislike the look of the tabs in the newest version. A floating bubble, not connected to the page, for the active tab? And the inactive tabs are connected, but there is no separation between the tabs? Aside from uninstalling the latest version and installing a previous version, is there a way to restore the look of the previous version? Maybe an add-on? If I have to reinstall an old version I'll probably just switch over to a different browser.

Asked by outamony 3 hours ago

Last reply by cor-el 3 hours ago

Non-native scrollbar setting not working in Firefox 90

I'm using Firefox 90 on Linux (Fedora 33) and MATE Desktop. Before I upgraded to Firefox 90, I set widget.non-native-theme.enabled to false to revert the scrollbar appear… (read more)

I'm using Firefox 90 on Linux (Fedora 33) and MATE Desktop. Before I upgraded to Firefox 90, I set widget.non-native-theme.enabled to false to revert the scrollbar appearance to the system theme, as per this question: Scrollbar appearance changed after Firefox upgrade. It worked on Firefox 89, but as soon as I upgraded to Firefox 90, the scrollbars went back to the non-native appearance.

After the upgrade, the widget.non-native-theme.enabled is still set to false, but apparently ignored. However, I noticed that the other widget.non-native-theme.gtk.scrollbar.* settings that allow scrollbar appearance customization inside Firefox are ignored as well. If I set widget.non-native-theme.enabled back to true, then the other scrollbar settings work as expected. This tells me that widget.non-native-theme.enabled does work, but the system scrollbar theme is not picked up as expected. This looks like a bug to me.

Asked by Radu Rendec 4 hours ago

Last reply by cor-el 2 hours ago

Difficulty navigating aspects of a web page

I am using Firefox 90.0.2 (64-bit) on a iMac decktop running mac OS Big Sur Version 11.5 When I am in a particular website and I am accessing different aspects of the we… (read more)

I am using Firefox 90.0.2 (64-bit) on a iMac decktop running mac OS Big Sur Version 11.5 When I am in a particular website and I am accessing different aspects of the website and I get the following message: "400 Bad request Your browser sent an invalid request" What is happening? When I access the same website on Safari and go to do the same things, it operates fully. What is happening?

Asked by NoelWill 5 hours ago

Last reply by cor-el 2 hours ago

My menu button dropdown is blank

Firefox has had some glitches for me lately like menu drop down is blank, engine switching to Yahoo, suddenly images telescope in and out on the page. Since the drop down… (read more)

Firefox has had some glitches for me lately like menu drop down is blank, engine switching to Yahoo, suddenly images telescope in and out on the page. Since the drop down menu is blank I cannot utilize the tips on these Firefox help pages.

Asked by straycat808 6 hours ago

Last reply by FredMcD 1 hour ago

PaneraBread.com

After years of use, my PaneraBread.com account sign in page no longer works with Firefox. What has changed? Panera's IT folks spent a lot of time with me but nothing work… (read more)

After years of use, my PaneraBread.com account sign in page no longer works with Firefox. What has changed? Panera's IT folks spent a lot of time with me but nothing worked. They finally suggested using a different browser. MS Edge works with the same account ID and password. Why? Is there a workaround for Firefox? I am using a HP desktop and Windows 10 with all the updates.

Asked by D.C. 9 hours ago

Last reply by FredMcD 8 hours ago

Firefox Browser

I can no longer log into my vudu.com account using my Firefox Browser, can this be fixed, or do I have to use Edge now? There are other websites that I could never log in… (read more)

I can no longer log into my vudu.com account using my Firefox Browser, can this be fixed, or do I have to use Edge now? There are other websites that I could never log into with Firefox, but I consider those sites that I don't have to use, but I have a movie library on vudu.com, I pretty much have to use vudu.com. I never had a problem logging into vudu.com before, it has to be one of the last couple of Firefox updates.

Asked by Roxey56 9 hours ago

Last reply by FredMcD 8 hours ago

Firefox clipping and distorting media from SoundCloud sampling in background...

Hi Firefox, An outsider called Seburo closed a very important thread, fooling around about where to find help doing nothing to fix the issue. I am adressing to the ones… (read more)

Hi Firefox, An outsider called Seburo closed a very important thread, fooling around about where to find help doing nothing to fix the issue. I am adressing to the ones who can send this issue to Firefox (seems it closed the ways to reach for some users or issues and that's such a shame for such a corporation!) please send this below to the ones who can upgrade at least the nightly version.

Here is the issue in the sample: https://drive.google.com/file/d/1MrT9y43yrHwF5wgrUALd7m_UaumwQYKv/view?usp=sharing

Take note that it doesn't matter if its with addons or not, nor beta/nighly versions. It matters only this site (SoundCLoud) while switching windows or turning off the screen (Android 11). Also it doesn't allow activation of third party equalizer apps, that on other sites like online radios or YT are woking! Same problem on other/older Xperia or Android 11 devices! Only problem in Firefox (needed/used most because of addons!)...

Thank you in anticipation!

Asked by AlexFirefox 9 hours ago

Last reply by Seburo 9 hours ago

Website not loading fully, spinning wheel / loading bar never stops

I have the issue that this website is not loading images properly in Firefox: https://www.suedmetall.com/produkt/stossgriff/stossgriff-1003/san-paolo-edelstahl-satiniert/… (read more)

I have the issue that this website is not loading images properly in Firefox: https://www.suedmetall.com/produkt/stossgriff/stossgriff-1003/san-paolo-edelstahl-satiniert/

if you click on multiple products in the navigation (icons) there are some issues in loading: http://prntscr.com/1gal22w

I dont know what is causing the issue and need help pls.

Asked by wintef 10 hours ago

Last reply by FredMcD 8 hours ago