emails are replying to the wrong address

I am sending emails to my clients from my business account but when they hit reply, it is switching to another gmail account. I don't have any settings set to direct it t… (read more)

I am sending emails to my clients from my business account but when they hit reply, it is switching to another gmail account. I don't have any settings set to direct it to "reply to" a different account.

Asked by kristin10 2 hours ago

Last reply by sfhowes 11 minutes ago

Unable to log in to Fidelity.com - Firefox says "Performing TLS handshake . . ."

When I try to log in to Fidelity.com using Firefox, there is a very long delay (until timeout), while the status bar at the bottom of the screen says "Performing TLS hand… (read more)

When I try to log in to Fidelity.com using Firefox, there is a very long delay (until timeout), while the status bar at the bottom of the screen says "Performing TLS handshake . . ." This does not happen on other websites. Does anyone else have this problem, or any suggested solution?

Asked by Jim's Firefox Account 1 day ago

Last reply by cor-el 1 hour ago

Some pages in Firefox are displaying 'Wingdings' instead of 'English' characters

Some pages in Firefox are displaying 'Wingdings' instead of 'English' characters. This actually included the "Topic" selection in the questions page!!!! (see attached ima… (read more)

Some pages in Firefox are displaying 'Wingdings' instead of 'English' characters. This actually included the "Topic" selection in the questions page!!!! (see attached image) It does not happen on most pages, but some that I wish to use are affected. Some sites are partially affected with, for example, drop-down lists displaying incorrectly whist the rest of the page is OK. If I select the affected text and paste it into, say, 'Notepad', the test displays correctly. This only started a couple of months ago following an 'update' to Firefox. (not much of an update if it messes up the application)!!

Asked by bob.chequer 6 hours ago

Last reply by cor-el 1 hour ago

Unable to view charge station icons or site menu on Chargehub.com

When I load Chargehub.com into Firefox I should be able to see icons for electric vehicle charging stations plus a menu for such things as plug filters. However, although… (read more)

When I load Chargehub.com into Firefox I should be able to see icons for electric vehicle charging stations plus a menu for such things as plug filters.

However, although the chargehub site loads with a Google map (after selecting Map) I don't get the EV charging station icons or menu. I do get POI icons such as for airfields, cemeteries, parks, churches, etc only when fully zoomed in. The Google zoom symbols and street map view options are also available.

I have not experienced this issue on any other WEB site including Plugshare or Chargemap. Further, when I open Google maps in Firefox and do the search, "ev charging stations in ontario canada", i do see the icons for charging stations.

I am running Windows 7 with Firefox version 107.01 on a desktop computer. Adblock and uBlock origin are installed. However I have the same results when running Firefox in safemode.

I do understand that Microsoft no longer supports Windows 7. However, my son is also running Windows 7 on his desktop computer, yet chargehub opens properly on his computer when using Firefox as his browser.

I've tried searching the WEB for an answer but no success so far.

Thank you in advance for any help.

Asked by t9rfbb 2 days ago

Last reply by cor-el 2 hours ago

App is confused whether or not it’s an app

I download the APP, but whenever I use it and try to do anything with it, like sync with another device, it tells me I need to download and use the app - EVEN THOUGH I AM… (read more)

I download the APP, but whenever I use it and try to do anything with it, like sync with another device, it tells me I need to download and use the app - EVEN THOUGH I AM USING THE APP!

Asked by arhude 9 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Developer Tool Error

Hi... I have just updated my Firefox browser to 107.0.1 (64 Bit) and i now find i have this box Developer Tool Error at the bottom of the page just above the taskbar. I a… (read more)

Hi... I have just updated my Firefox browser to 107.0.1 (64 Bit) and i now find i have this box Developer Tool Error at the bottom of the page just above the taskbar. I also have a transparent red film comes over the whole screen. The screen also jumps when trying to do a search on the website. If i try this on Opera ,MS Explorer or Edge this does not happen. I have deleted the whole Fire Fox program and reinstalled it but no difference. Please understand i am a senior and my knowledge is limited so i hope this info is enough. Thank you in-advance. Regards Al Pooley.


[email removed from public]

Asked by yvr2yeg 4 days ago

Last reply by cor-el 2 hours ago

Developer Console colours and Folder Icons

hello 1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.in… (read more)

hello

1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.info text to be light blue while the text color to be bold dark blue font. I would like to have it only in light theme. Also I would like to change the font size of the console for both themes.

2) Is it possible to change the folders of bookmarks to yellow. I read there are SVG. I tried to solution that are meant to change the folders to yellow, but failed. Can someone point me to a dummies guide for a solution.

The first one is the more important issue.

Thank you in advance

Asked by ProfessorLayman 4 days ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

AVG Internet Security 2022

I have no problem with anything with Firefox browser for many years until I just installed AVG Internet Security 2022 last 2 weeks ago into my PC Desktop with Win 10. Ev… (read more)

I have no problem with anything with Firefox browser for many years until I just installed AVG Internet Security 2022 last 2 weeks ago into my PC Desktop with Win 10. Everything is fine but I have a little problem with Firefox browser 107 with Google search engine. It only once Google page and then it wont let me click anything on with each links and just pause same page. I called AVG and they said dont know why. When I turn AVG off and it works normal fine with Google page. Other Chrome browser works fine with AVG on . I can click any website thru Firefox browser except Google page. It something with Firefox on Google page is only problem issues. Please help. Sorry I am not good English grammar.

Asked by Deafrocks 5 hours ago

Last reply by jonzn4SUSE 3 hours ago

Thunderbird new installation

I just installed Thunderbird as my principal email carrier, and I was delighted at how fast and easy it was. Only one problem: it won't send mail. In Troubleshoot I disco… (read more)

I just installed Thunderbird as my principal email carrier, and I was delighted at how fast and easy it was. Only one problem: it won't send mail. In Troubleshoot I discovered there are two smtp listings for this single account, one default, the other not. How do I delete the non-default one? I'm only guessing this is a conflict problem, but if there are any other known issues for this glitch, please advise. shawhomer@mailfence.com

Asked by shawsandra95 4 hours ago

Last reply by jonzn4SUSE 3 hours ago

Firefox not showing on volumemixer and not playing any sound.

Hello, my Firefox stopped playing sounds all of the sudden, I have tried most of the fixes on this site but nothing helps. I reset my pc to last week when the sound worke… (read more)

Hello, my Firefox stopped playing sounds all of the sudden, I have tried most of the fixes on this site but nothing helps. I reset my pc to last week when the sound worked but that did not help, so i am out of ideas and I would like to keep jusing the browser.

Thanks

Asked by Aid 2 days ago

Last reply by jonzn4SUSE 3 hours ago

issue with error messages

Hi there, for weeks I´m having some problems with my firefox browser. Attached to this you can check a copuple of screenshots. I have already tried to updated windows10 a… (read more)

Hi there, for weeks I´m having some problems with my firefox browser. Attached to this you can check a copuple of screenshots.

I have already tried to updated windows10 and firefox, restore and reinstall firefox and my antivirus doesn´t detect any threat. What else can I do?

Thanks in advance for your support.

Asked by thraranduil 1 day ago

Last reply by cor-el 3 hours ago

Thunderbird only works in troubleshooting mode

I have a problem with Thunderbird (TB) installed on a Windows 10 PC. I think the problem may started with release 102.5.1, but I cannot be sure. I removed and reinstall… (read more)

I have a problem with Thunderbird (TB) installed on a Windows 10 PC. I think the problem may started with release 102.5.1, but I cannot be sure. I removed and reinstalled TB but the problem continues and is as follows.

I seem to be able to run TB only in Troubleshooting Mode.

If I close TB and wish to reopen it by clicking on the TB icon on the task bar, all I get is an expanded task bar item comprising the icon, the number of unread emails and the name of the TB folder that was last in use. The same happens if I search for the TB app and open it from there.

I found that if I right click the TB icon in the task bar, a contextual menu appears. Selecting the TB option has the same effect as above, but selecting the “Write new message” option opens a new window with (what I believe to be) the normal screen layout for composing a new email message which I can then send as usual.

If, instead of composing a new message, I navigate to the Help menu and select “Troubleshoot mode” and accept the options to “Restart” and then “Continue in Troubleshoot mode”, I find that I can use TB petty much as normal with all my folders and emails available.

If at anytime I choose to go to Help and Turn off troubleshoot mode, the original problem recurs.

Likewise, the original problem recurs if I close and restart TB.

How can I get TB to open immediately into the normal mode?

BTW, I do not use the calendar, but email addresses are suggested so presumably some form of address book is in use.

Asked by Rufus 11 hours ago

Last reply by sfhowes 4 hours ago

Message filters

I'm trying to add a new filter, I've done it before OK. But now the pop-up box is small and I can't enlarge it or complete all the options for a new filter. Is there a … (read more)

I'm trying to add a new filter, I've done it before OK. But now the pop-up box is small and I can't enlarge it or complete all the options for a new filter. Is there a bug in the new release?

Asked by mistermind 10 hours ago

Last reply by sfhowes 4 hours ago

cannot send from my accountdue to identity problem

Running 102.51 64 bit in WIN 7 PRO When I attempt to send get the error dialog attached below. There is suddenly some identity mismatch? I have made no change to sett… (read more)

Running 102.51 64 bit in WIN 7 PRO When I attempt to send get the error dialog attached below. There is suddenly some identity mismatch? I have made no change to settings and I can make no sense of this. Any help would be greatly appreciated.

Asked by john93 8 hours ago

Last reply by sfhowes 4 hours ago

Is there a way (or add-on) to lock the current view settings?

I am an IT tech that makes house calls and I install Thunderbird for a lot of my clients who don't want to buy Outlook. It's my favorite of the (ever dwindling) free emai… (read more)

I am an IT tech that makes house calls and I install Thunderbird for a lot of my clients who don't want to buy Outlook. It's my favorite of the (ever dwindling) free email clients, I've tried them all believe me. However the default view settings I find to be lacking. No reply, or delete button etc. So I always customize the view and make it the way I want. No problem there.

The problem comes when 6 months later the client accidentally click something they didn't mean to, removes a button, sorts by subject instead of by date, things like that. I work with mostly retired people, and some very advanced in age. They don't want to ever change the sorting and no amount of explaining how to fix it will work. It would be really helpful if there was a setting, somewhere in the view menu maybe, to lock the current display settings, so that they can't be changed without unlocking them first.

I've combed through the settings and done some searching in the add-ons but haven't found anything like it. Is that possible?

Asked by briand.tech42 8 hours ago

Last reply by sfhowes 4 hours ago

Emailing in Thunderbird

Hi there We use thunderbird for our emails ,however when we send an email for some reason the sentences we write seem to get compressed once they are sent and if someone … (read more)

Hi there We use thunderbird for our emails ,however when we send an email for some reason the sentences we write seem to get compressed once they are sent and if someone reply's I can see what I have written is compressed and not in long straight lines. can you tell me how to fix this please

Asked by melndave 5 hours ago

Last reply by sfhowes 5 hours ago

Email download problem

Been using ThunderBird for many years to access my ATT email account ( [edited] @pacbell.net), but for the last three days it won't allow ThunderBird to access it and dow… (read more)

Been using ThunderBird for many years to access my ATT email account ( [edited] @pacbell.net), but for the last three days it won't allow ThunderBird to access it and download emails. Have reloaded T-Bird, Changed passwords,, etc. but no good. Called ATT twice and they say since I can download from ATT sites it's T-Bird that's the problem....why after this many years???

Tom Sailers [email removed from public]

Asked by tsailers 10 hours ago

Last reply by sfhowes 5 hours ago

Aanmelding bij account.................. mislukt

Bij het opstarten van thunderbird mail krijg ik telkens de volgende melding te zien: Aanmelden bij de server imap.ziggo.nl met gebruikersnaam th.w@ziggo.nl is mislukt. Ka… (read more)

Bij het opstarten van thunderbird mail krijg ik telkens de volgende melding te zien: Aanmelden bij de server imap.ziggo.nl met gebruikersnaam th.w@ziggo.nl is mislukt. Kan met deze en tevens met tw1948@ziggo.nl niet meer mailen en ook geen mail ontvangen. Klantenservice van ziggo kan dit probleem niet oplossen volgens ziggo zit het probleem bij thunderbird instellingen?

Asked by tejow 5 hours ago

Last reply by sfhowes 5 hours ago

logins password does not sync between platforms

Sorry if this question has been asked before. I am quite a new Firefox user. I have set firefox to sync, but my saved logins and passwords on for example my PC does not s… (read more)

Sorry if this question has been asked before. I am quite a new Firefox user. I have set firefox to sync, but my saved logins and passwords on for example my PC does not sync to my android tablet or phone. How do I fix this?

Asked by efamundsen 7 hours ago

Last reply by jonzn4SUSE 5 hours ago