How to move my Address Book from Drive C: to Drive D:

Having moved Thunderbird from Drive C: to Drive D:, space saving, and with everything working very well I note that my Address Book is still on Drive C:. Please advise ho… (read more)

Having moved Thunderbird from Drive C: to Drive D:, space saving, and with everything working very well I note that my Address Book is still on Drive C:. Please advise how to move this to Drive D:. Happy New Year, and apologies for the timing of this question.

Asked by alan.macleay 2 weeks ago

Last reply by alan.macleay 6 days ago

Is there a email account setup instruction sheet available?

Hi, I am moving from Outlook and struggling with Thunderbird email accounts I wish to setup 5 mail accounts, four of which relate to different people or departments and o… (read more)

Hi, I am moving from Outlook and struggling with Thunderbird email accounts I wish to setup 5 mail accounts, four of which relate to different people or departments and on that collects incoming email from mailboxes that are re-directed. I find that I can set up the outgoing smtp and the incoming smtp but I am not give any choice for sending mail. Also whatever I do the first account I set up always appears as the only account visible in the folders pane. If there is a definitive explanation of what to do to configure email in Thunderbird it would be most helpful?

Regards Greg

Asked by greg239 3 days ago

Last reply by greg239 11 hours ago

Webpage Rendering Problems with Android Firefox v134

I have just updated to Firefox v134 stable release on Android and now when I log into github.com, the webpage is glitching and not being rendered properly. The avatars o… (read more)

I have just updated to Firefox v134 stable release on Android and now when I log into github.com, the webpage is glitching and not being rendered properly. The avatars on github look torn and they are blinking when I scroll up and down. This is occurring with current Firefox stable, beta, and nightly releases on Android.

My device is a Samsung T813 tablet running Android Nougat (Android 7.1).

I should also mention that Firefox v134 on Android is also showing UI glitches when viewing the settings in certain extensions, like FoxyProxy. Although, I have also done a clean install of Firefox v134 with no extensions installed and the webpages like github and still showing the rendering problems mentioned above.

Asked by lanxton 1 week ago

Last reply by lanxton 4 days ago

Tabler Icons Stall Firefox on Windows

I am a Cacti developer and we are considering switching from FontAwesome Web Fonts to Tabler Web Fonts. However, on Firefox for Windows only, we are having a major slowd… (read more)

I am a Cacti developer and we are considering switching from FontAwesome Web Fonts to Tabler Web Fonts. However, on Firefox for Windows only, we are having a major slowdown when using the Tabler SVG based webfonts. The page load is first stalled by Firefox apparently loading all the Web Fonts, which would appear normal with any browser (though exceedingly slow on Firefox for some reason).

However, once the page is loaded, when going off tab to another browser tab, and then back to the Firefox tab that includes the Tabler webfonts, there is a 3 second delay before the tab switches. When we enable the performance analyzer, we find that the delay is almost 100% Reflow of the page, even though the page is static as this point (no changes) from the last time it was activated.

We do not have this issue on Firefox for Linux, MS Edge or any other Chromium browser, only Firefox on Windows. I'm using the latest version 134. Should I be opening a bug?

Asked by larryjadams 6 days ago

Last reply by larryjadams 2 days ago

Inline Video Display is Distorted

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTub… (read more)

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTube or other videos. It's just the graphics of some webpages such as looking at an Apple product on their site. I have not had this issue using Chrome under the same conditions. It's like I have a corrupted Codec or something. Does anyone have any suggestions? Thanks.

Asked by michael.reisman 3 weeks ago

Last reply by michael.reisman 2 days ago

Unable to sign in to Mozilla account for Firefox Sync.

I'm trying to log into this page: https://accounts.firefox.com The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click a… (read more)

I'm trying to log into this page: https://accounts.firefox.com

The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click again and nothing. On the 3rd click, it just spins for 30 seconds then goes back to being blue. This continues every time I attempt to click further.

I can login on this page just fine using Firefox on my android phone. I can also login using the Edge browser. Matter of fact, I had to use Edge so I could post this issue.

This is a completely fresh install of Firefox, on a completely fresh install of Windows.

Asked by hdonnell78 1 week ago

Last reply by hdonnell78 5 days ago

SMTPUTF8

Good morning, Regrettably, I cannot use Thunderbird for Adresses containing a German "ü" or other signs in UTF8. It is refused by "Senden der Nachricht fehlgeschlagen. De… (read more)

Good morning, Regrettably, I cannot use Thunderbird for Adresses containing a German "ü" or other signs in UTF8. It is refused by "Senden der Nachricht fehlgeschlagen. Der lokale Teil der Empfängeradresse "...ü...@arcor.de" enthält ASCII-fremde Zeichen. Ihr Server unterstützt SMTPUTF8 nicht. Bitte ändern Sie die Adresse und versuchen Sie es erneut."

And more regrettably and astonishlingly, there is no single attempt after asking this or part of this very helpless error message. Hope You can solve this severe bug, and sorry for taking Your time. Best wishes Hans J. Holm

Asked by hjjaholm@arcor.de 1 week ago

Last reply by hjjaholm@arcor.de 1 week ago

My husband's emails are arriving to the sender from my email address and not showing his email

My husband's emails are arriving at his correspondent as though they have come from my email address. This means that his correspondents keep replying to me and not to hi… (read more)

My husband's emails are arriving at his correspondent as though they have come from my email address. This means that his correspondents keep replying to me and not to him. So far I have not been able to see anything wrong with our settings. Any ideas as how to correct this, please?

Asked by Tudie 3 days ago

Last reply by Tudie 9 hours ago

Thunderbird won't write messages to hard drive

When I opened Thunderbird to get and read my new email I received this error message after I could see that Thunderbird had found new messages. "Unable to write the emai… (read more)

When I opened Thunderbird to get and read my new email I received this error message after I could see that Thunderbird had found new messages.

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I checked the hard drive space on all of my hard drives and I have GBytes of space and in PREFERENCES for the hard drive, WRITE is allowed. In fact all items listed in Preferences is set to allow.

I've rebooted the computer and even had Windows check my hard drive for errors and it found no problems. What do I now need to do? Thank you. Fred Berney

Asked by FredBerney 3 weeks ago

Last reply by FredBerney 4 days ago

Government Website - VA and SSA, non compatibility

Are you aware of the incompatibility of these two government websites that no longer are compatible with Firefox? The VA appointments of the HealtheVet site are no longe… (read more)

Are you aware of the incompatibility of these two government websites that no longer are compatible with Firefox? The VA appointments of the HealtheVet site are no longer working and when I called for support they sent me to the chrome browser and says it is not compatible with Firefox. The same is now also true with the SSA website. This is a problem with Firefox or the government being forced to use chrome compatible sites only. YES, it needs to be fixed on one side or the other. Do I need to contact Congress?

Randy

Asked by Randy van Heusden 1 week ago

Last reply by Randy van Heusden 5 days ago

Picture-in-Picture (built-in) not working.

Using: Firefox v132.0.2 (64-bit) for Linux (Arch Linux) Picture-in-Picture (built-in) not working correctly. Consider attached image e.g., the video is visible, but I ca… (read more)

Using: Firefox v132.0.2 (64-bit) for Linux (Arch Linux)

Picture-in-Picture (built-in) not working correctly. Consider attached image e.g., the video is visible, but I can't really use the any of the other tabs visible here. What I noted: I can scroll the other tab/window using mouse wheel when the Picture-in-Picture is in focus, but as soon as I click on any of the other tabs/window, the video goes to background, and hence becomes "invisible".

Asked by plabanroy69 1 week ago

Last reply by plabanroy69 6 days ago

New sub folders being added to Unified folders

Just wondering if there was a way to change the behavior of Thunderbird. Currently, if I add a subfolder to an IMAP mail account, that folder will show up in the Unified… (read more)

Just wondering if there was a way to change the behavior of Thunderbird. Currently, if I add a subfolder to an IMAP mail account, that folder will show up in the Unified Inbox. Yes, I know how to remove it from there but I'm getting tired of doing that each time I add a folder as I need to do it to multiple devices.

Thanks.

Asked by rjwerth 4 days ago

Last reply by rjwerth 1 day ago

Passeword problem

Hello, Since this morning Thunderbird asks for my password everytime I click on my email logo to look at my emails. When I enter the password I can have access to my emai… (read more)

Hello, Since this morning Thunderbird asks for my password everytime I click on my email logo to look at my emails. When I enter the password I can have access to my emails which semm to come in normally. If I close Thunderbird down and come back two minutes later it asks for the password again and so on. Can someone tell me how I can stop this ? Thank You. P.B.

Asked by A1A1 2 days ago

Last reply by A1A1 1 day ago

Open just one single message as plain text

Is there any way to open just one particular message that is in the Thunderbird inbox as plain text, without changing the setting for all messages? I've read solutions t… (read more)

Is there any way to open just one particular message that is in the Thunderbird inbox as plain text, without changing the setting for all messages?

I've read solutions that say to: Go to the "View" menu at the top of the Thunderbird window; Choose "Message Body As" > "Plain Text".

If I follow those instructions, then all subsequent messages that I open are also displayed as plain text, until I change that option back. That's not the solution I'm hoping for.

I've also read that I can right-click a message in the inbox ... Select "View" from the context menu; Choose "Message Body As" > "Plain Text".

but I have no "View" option in the context menu.

When I get a message from a sender which I suspect might be a scam, it would be very helpful from a security standpoint to be able to easily open just that one suspicious message as plain text.

Is there any way to do this? I've also looked for an add-on which might enable me to do this, but couldn't find one.

Any suggestions appreciated, thanks!

Asked by hommealone 2 days ago

Last reply by hommealone 1 day ago

Thunderbird crashes on startup

This problem started after the latest Firefox update was installed. I have looked in Thunderbird Solutions but with the only one that comes close to my problem the person… (read more)

This problem started after the latest Firefox update was installed. I have looked in Thunderbird Solutions but with the only one that comes close to my problem the person was able to switch to a different profile. I don't have another profile that I can do that with. In another one the problem was solved with a bug fix in a newer version. I already have the newest version. ??? Please help.

Asked by baturky 5 days ago

Last reply by baturky 4 days ago

Video plays as gibberish

The video from certain sites(not one, but multiple ones) plays as gibberish. Attached a sample from amazon prime. Tried the following System restart Bios/Firmware u… (read more)

The video from certain sites(not one, but multiple ones) plays as gibberish. Attached a sample from amazon prime. Tried the following

  • System restart
  • Bios/Firmware update
  • Display driver update
  • Windows refresh

The issue seems very much localized to Firefox and not seen in any other browsers.

Asked by Anandkrishna R 5 days ago

Last reply by Anandkrishna R 3 days ago

Firefox Android Beta - Downloading PDFs

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions. This trend is going on since a few years ago, from bad… (read more)

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions.

This trend is going on since a few years ago, from bad to worst. The whole design of the PDFs download process is bad. PDFs should be treated by FF as any other file: download and open with the system default PDF viewer. Imposing Firefox's internal PDF viewer as mandatory for downloaded PDFs is nonsense.

Asked by pp.luca 1 month ago

Last reply by pp.luca 2 days ago

Firefox wont update, gives error when trying to

Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I… (read more)

Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I click on the prompt to update it, it leads me to this website: https://www.mozilla.org/de/firefox/new/?reason=manual-update , and after clicking on the download button I get to this site for about a second: https://www.mozilla.org/de/firefox/download/thanks/ after which it loads this site: https://download.mozilla.org/?product=firefox-stub&os=win&lang=de which my browser can't connect to (aka just gives me the standard error message as if you entered an invalid URL). Today I got this website pop-up when starting Firefox: https://www.mozilla.org/de/firefox/welcome/21/ which leads to the same outcome as above. After that I tried to update Firefox by going to the menu -> help -> about Firefox, which searches for updates but then tells me that I have the newest version installed already??? Even when I try to manually install a new version through this site: https://www.mozilla.org/de/firefox/all/ I still get the same result. Please somebody help me out here!

Asked by Blu 3 weeks ago

Last reply by Blu 2 days ago

Filter issue : new messages don't appear in the message filter

Hello! I fell like since the last update of Thunderbird (128.5.2esr (64 bits) ), I have a problem when I filter messages. Only messages older than a certain date appear,… (read more)

Hello!

I fell like since the last update of Thunderbird (128.5.2esr (64 bits) ), I have a problem when I filter messages. Only messages older than a certain date appear, the most recent ones do not appear. I have to go and find them by scrolling in the mail history. Is there a way to change the settings so that this bug is resolved?

Thank you in advance for your help :)

Asked by Bo 1 week ago

Last reply by Bo 5 days ago