All Products Support Forum

Since the task limit option seems to have been obliterated? I believe the many more "programs" and the events they create for windows to handle is causing all sorts of virtual memory problems. Changing win10 advanced system settings from performance for programs to background services seems to have restored Firefox performance in my case, see: 10 advanced system settings win10 advanced system settings performance programs vs background services Is there an about:config option that would allow one to achieve the same "programs" limiting option as before? This laptop has 16 gig of memory and I used to successfully have even better Firefox performance with windows virtual memory turned off, but eventually I would get crashes. I can understand why Firefox was modified in a way to better localize the source of crashes, but in my case it has degraded performance. Thanks Mozilla for a great product I have valued for years!!!!

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then pasted into the Apple Mail app the receiver will get a file attachement named "PasteGraphic-1.TIFF".

It would be a lot more practical to have it saved in the PNG format which makes the file smaller and more compatible. I haven't been able to find any option for this though, but is it perhaps hidden somewhere like in "about:config", or is this something the developers can look into?

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

I have version 102.11.0 on my Mac Catalina. Recently I noticed problems on this Thunderbird. Last month I sent eFaxes that did not go through. My telephone service is looking into that since they provide the email address I am to use for faxing. However, I sent an email with attachment to my GMAIL address, which is not synced with Thunderbird, so that I could bring the file from that inbox into Google Drive. The attachment is a text document I am working on with Google apps. Though the email arrived, in Thunderbird I did not receive a cc: copy, as I usually make with all my email messages. Strange that this should happen after many months of reliability.

I used to use Firefox about 19 years or more The last two years..... FireFox was enable the auto-translate of Youtube videos in Arabic language automatically ........ Then it stopped working since four months

I thought that the "Improve Youtube extension" was the reason. I contacted the developer and said:

Its misunderstanding of the feature :( afaik as is today Improve Youtube will use the subtitle language to switch on CC if its provided in this language by video author, it doesnt switch auto-translate. Ill look into making it enable auto-translate if requested CC is missing.

Today I noticed that all videos have Arabic CC ..... Mmm, the feature has returned to work again! without any interference from me In order... to make sure the reason...... I disable all my FireFox extensions, and it is surprising that the automatic translation is still working and I recorded a video to see for yourself how to work directly once you enter the video

https://drive.google.com/file/d/1NzHPZDUlQFzEExPCqHuWXC6xXb0bOR6B/view?usp=sharing

In your opinion, what is the explanation for that?

I know that YouTube has options for displaying / enable auto-translate always ... but it is only for the English language .... I am talking about the translation of the Arabic language in all videos Sooooo A feature from YouTube itself or what? And if it was, why did it stop in the past four months, and now it has returned to work?

Hello,

My profile folder get huge!

My FF gets slow, uses a lor of RAM & the profile folder size goes huge.

So, while trying to locate the folder content that can be deleted- I came across a folder named: "to-be-removed".

[ ... AppData\Roaming\Mozilla\Firefox\Profiles\ <profile folder> \storage ]

1. What is the purpose of this folder? 2. Is it safe to delete all of it's content(to empty it)?

Thanks.

Just got a new PC. Was intending to use Outlook... but, after a lot of hassle, that would not work, despite having copied all the settings from my old PC to the new one. So, after about four hours or more, and still nowhere, thought I would try Thunderbird. Installed it, and input my name, email address, and a password, and it would not work. Never managed to connect to the server. So, have literally wasted a whole day, and the new PC still will not do emails! Very baffled!

In very simple terms, plz, my mail comes thru AOL to TBird. Changing Outgoing/Incoming settings for TLS 1.2, where do I make the changes, in AOL or TBird, or both? Currently the settings were picked up by TBird when I installed it in 2020. On TBird they all include the name AOL. (I get mixed up with words like 3rd party and email client) Thank you

When I go to Google.com, the cursor is in the Firefox browser's address field. And I have to click in the Google search field to start my search - if I remember to do so. Why can't the cursor just be in the Google search field?

I could search in the address field, but I'd have to highlight/delete the address. So it's easier to just click in the Google search field. But I rather just have the cursor be in the search field automatically. Is there a way to get that done? Or is that asking too much?

Hello,

This is a weird issue that's been plaguing me for years. Only recently have I spotted the common factor.

On two Windows 10 computers, sometimes when I copy/paste a link in Firefox, my keyboard input language switches from Canadian Multilingual Standard to US English. On my desktop, I don't even have US English installed as an input method, yet it still switches to it. I've even made registry changes to specifically remove it, to no avail. Disabling the option to switch languages via keyboard shortcut also makes no difference.

This seems to happen completely randomly. I'll ctrl+c/ctrl+v a link and the language will change. Putting it back to CMD and ctrl+c/ctrl+v again and it won't change. The change only happens when I copy/paste a link from Firefox. Maybe one out of every 15-20 times on the large scale, but sometimes it will happen twice in a row, or not at all for a week.

Does anyone have any insight on this issue, or how I can fix it permanently? It's such a weird issue and it's infrequent enough, but every time it happens it feels like tripping in a full sprint. Very unpleasant.

Currently running 113.0.1 (64-bit), but again, this has been plaguing me for years. I first thought it was a Windows install issue, but it's happening on two different systems. Thanks in advance

I'm getting a black screen while trying to view VR videos from Firefox Mobile.

I've tried VR videos from Chrome Mobile and it works fine there. It also works fine on Firefox Desktop.

So, only Firefox Mobile is having issues with VR videos for some reason.

While trying to upload files larger than 4MB on my website, I get an error on the apache server: "[proxy_fcgi:error] [pid 1699] (70008)Partial results are valid but processing is incomplete: [client 10.0.3.91:44950] AH01075: Error dispatching request to : (reading input brigade)".

It's an EC2 server behind a load balancer on AWS using Apache/2.4.56 and PHP-FPM 8.0.28.

I checked the access logs User Agent and it only happens with the Mozilla Firefox browser, which is a small fraction of our visitors, thankfully. Even testing with Postman works.

Could you please help me investigate and fix this?

I've been searching for a way to hide the tab bar and reclaim that space. Some sources on the web set to change some settings in about:config and edit userChrome.css, but this did not work. This question links to an add-on to do it, but the link is broken:

https://support.mozilla.org/en-US/questions/1331617

Im experiencing the same issue issue as in this Archived Question: https://support.mozilla.org/en-US/questions/1349572

When I try to print specifically in black and white, Firefox starts the printing and send the pages to the printer for printing. But this process does not get beyond 2 pages. After 30-60 seconds of loading, the 2 pages print and firefox just shows a generic error "That an error has occurred".

My testing: - Remove and re-add printer -> Same issue - Try in Acrobat -> Same issue - Try in Chrome -> No issue - Try with other Printer -> Works when not B/W, same issue with B/W - Try with same printer not B/W -> Works - Reset printer settings manually -> Same issue - Tried to delete Firefox Caches/Cookies etc. -> Same issue - Reset Firefox Print settings -> Same issue - Firefox already up to date - Printed to Microsoft Print to PDF, then Printed that -> Works - Opened the file in Word: > Noticed that there are black pages when looking at the print preview > Noticed in Adobe Acrobat, that some pages are wider and some slimmer. > After more testing: The printer prints the first page and the 1st page after a wider page, then stops. > So if the 1st Page is a wider page -> Prints 2 pages > If the 1st page is slimmer -> Only prints the first page. (Filetype is already PDF/A)

Currently the workaround is to set Acrobat as default option when opening Acrobat and this should solve the issue. But this seems like some form of bug when Firefox has different PDF Formats/Page width/? (not sure what is is either).

Id like to avoid downloading an extension, so do any of you know of a better solution?

I had a lot of tabs open on my phone. I decided to synchronize with the computer. browser on phone was need to update. i did it. after that, the tabs disappeared. Tell me what to do

I created this account after this incident. I didn't have an account before

This problem is getting worse all the time. Seems like each upgrade it gets worse. I shut down FF expecting it to restore all the tabs when restarting. But... Gone. Currently Mac OS 13.3.1 (22E261) FF Version: 113.0.1 (64-bit)