Sync error 500

I am having problem with sync. When ever I try to login I get 500 error. Its been 3 days . This problem occurs in phone too. I tried disconnecting the account and login f… (read more)

I am having problem with sync. When ever I try to login I get 500 error. Its been 3 days . This problem occurs in phone too. I tried disconnecting the account and login few times but same error.

Asked by kd 5 days ago

Last reply by kd 3 days ago

Thunderbird - can't see all of my email boxes

My problem with Thunderbird is that some of my email boxes are not visible on the left pane. I have an iMac running OS 10.15.4. Background: The Thunderbird app got corrup… (read more)

My problem with Thunderbird is that some of my email boxes are not visible on the left pane. I have an iMac running OS 10.15.4. Background: The Thunderbird app got corrupted, I then: • exported the Thunderbird Profile files and saved it. • I Completely erased the Thunderbird app. • I newly downloaded and installed Thunderbird. • I checked and the app worked perfectly. • I followed instructions for importing the old profile, but only imported the email folders. They now show up within the new profile folder, but are not visible in the display pane. How can I make these imported folders become visible with the emails they contain? The instructions I’ve found are only for Windows PCs. Thank you for any help you can provide.

Asked by kalvins 1 week ago

Last reply by kalvins 2 days ago

I can't open a site. Problem is persisting a long time ago and never solved

I can't open a site via https://<ip-address>. How is this possible using one of the most popular browser in the world? In google chrome, edge, internet explorer, sa… (read more)

I can't open a site via https://<ip-address>. How is this possible using one of the most popular browser in the world? In google chrome, edge, internet explorer, safari are working normally. Below the information about the error.

I'm trying to connect to a particular webbrowser tool. So we have two servers installed one is 36 and the other is 37 as the image attached.

Secure Connection Failed

An error occurred during a connection to 10.32.209.36. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by polli.luiz 3 days ago

Last reply by polli.luiz 10 hours ago

How to I add my yahoo email account after receiving a ransomware email

I received a ransomware email two weeks ago after my account on another site was compromised over a year ago. This email seems to have locked my ability to send/receive … (read more)

I received a ransomware email two weeks ago after my account on another site was compromised over a year ago. This email seems to have locked my ability to send/receive emails with Thunderbird, but I can still access email using the web interface, my mobile clients, or even using Outlook. I deleted my account, and then when I try to add this account I still cannot validate to the Yahoo email server.

What can I do to clear this problem, since I use Thunderbird to access my three email accounts?

Asked by steveking1 5 days ago

Last reply by steveking1 4 days ago

Email from one pc to another

Hi there A few weeks back I took a back up of my profile to keep emails etc safe and backed up. Luckily in one way I did as my email hosting changed and everything thing … (read more)

Hi there

A few weeks back I took a back up of my profile to keep emails etc safe and backed up. Luckily in one way I did as my email hosting changed and everything thing disappeared.

I have tried and tried to import the profile that was backed up but the emails do not appear in thunderbird the account name does but everything is empty.

Can you throw any light on the subject please. For info I did a back up of new stuff just to try and that didn't work either, when imported nothing was visible. I'm on win 10, latest version of thunderbird. Profile was backed up to external drive.

Thanks in advance for your help

Rob

Asked by Harveyrob00 5 days ago

Last reply by Harveyrob00 3 days ago

Problem with my fire fox browser

HI there I hope you can help me. when I type something on the search bar on the top this what I get ( please look at the attachment ) at the bottom of my page. It is ver… (read more)

HI there I hope you can help me. when I type something on the search bar on the top this what I get ( please look at the attachment ) at the bottom of my page. It is very annoying. I have to reinstall the Firefox 2time in safe mode and without and lastly restart my computer and it is not working, any idea? Please look at the attachment

Asked by ranaz123 1 week ago

Last reply by ranaz123 6 days ago

Changed password on Thunderbird 68, won't send or receive email

I changed the password on Thunderbird 68 (Windows 10) and my Iphone and IPad send and receive email but Thunderbird won't, even though it shows both the incoming and outg… (read more)

I changed the password on Thunderbird 68 (Windows 10) and my Iphone and IPad send and receive email but Thunderbird won't, even though it shows both the incoming and outgoing passwords are correct. I don't know what to do. Please help.

Asked by Magistra 4 days ago

Last reply by Magistra 4 days ago

YouTube studio features do not work

YouTube studio features; adding subtitles and blurring does not work in firefox. While uploading subtitles, I select the subtitle from the computer, but when I say uploa… (read more)

YouTube studio features; adding subtitles and blurring does not work in firefox. While uploading subtitles, I select the subtitle from the computer, but when I say upload, it does not. The same screen remains. The problem with blurring is that the selection tool does not appear when the blurring screen is opened. These features work in chrome

Asked by b166er 3 days ago

Last reply by b166er 13 hours ago

Firefox issues on Mac OS Sierra

Hi I am using Firefox on Mac OS Sierra and I manage a number of websites using Joomla. I've had a problem for at least a year whereby Joomla admin keeps on quitting when … (read more)

Hi

I am using Firefox on Mac OS Sierra and I manage a number of websites using Joomla. I've had a problem for at least a year whereby Joomla admin keeps on quitting when I'm navigating around the system in Firefox.

I finally gave up using Firefox for this purpose and I always use Google Chrome instead, and I've never had this problem occur in Chrome. I thought it might be related to my specific install, but on a couple of occasions when I've tried to use it on my laptop, which has a pretty pristine installation of FF, the same thing has happened.

However more problems seem to be surfacing over time, principally: 1. I am frequently unable to click a link on a web page until I refresh the page 2. Problems completing online forms. For example I just tried to make a payment transfer in Paypal but was unable to type in the amount. When I logged in with Chrome instead, it worked fine.

Firefox has been my preferred browser for a very long time and I'd like to continue using it as my main browser, but unless I can eliminate these sorts of problems.

I wonder if anyone has experienced similar problems and if they have found a solution to them?

Many thanks Jennie

Asked by Jennie Dee 3 days ago

Last reply by Jennie Dee 3 days ago

How can I optimize my pages for reader view?

I have a website, a typical three column design, with NAV, MAIN and ASIDE elements. A reader view option appears in Firefox, but ironically, only the ads in my ASIDE elem… (read more)

I have a website, a typical three column design, with NAV, MAIN and ASIDE elements. A reader view option appears in Firefox, but ironically, only the ads in my ASIDE element show up when I click it.

The MAIN content uses SUMMARY/DETAILS to group things. Personally, I would think this combination would scream reader view content, yet MAIN is ignored entirely. It has some links, but so does my ASIDE (advert) content.

My ads are simple blurbs and links, no pictures, for my own ebooks, and are not served by a third party, so I can see how they could get picked up and I'm fine with that. What puzzles me is why the MAIN content is being ignored.

The site in question is: https://waxphilosophic.sdf.org/erotica/ It is marginally safe for work provided you do not click any of the links. No explicit images.

As a test, I even tried changing the SUMMARY/DETAIL of my "What's New" section to ARTICLE followed by an H2 heading. No change in behavior. https://waxphilosophic.sdf.org/erotica/test.html

The HTML passes the W3 validator. I searched Firefox Help / Stack Exchange. Any suggestions would be greatly appreciated.

Asked by Davina Lee 1 week ago

Last reply by Davina Lee 16 hours ago

How to configure Thunderbird to use (send) from more than one Gmail account?

I have several email accounts. While I can retrieve email from different Gmail accounts, I can only send from one. I pulled my hair out trying to figure out what, if anyt… (read more)

I have several email accounts. While I can retrieve email from different Gmail accounts, I can only send from one. I pulled my hair out trying to figure out what, if anything I was doing wrong. But it seems like I wasn't. I can't seem to use more than one outgoing SMTP (smtp.gmail.com) server even though the other smtp servers are listed for the other gmail accounts.

Is there a workaround? I am using Thunderbird 68.8.1 (latest at the time of writing) on Windows. Thanks

Asked by Confused_is_me 1 week ago

Last reply by Confused_is_me 2 days ago

Android Firefox Unicode Font for indian language Punjabi (Gurmukhi)?

Hi What unicode font is shown in Android Firefox for indian language punjabi? I like this unicode font. 1) i want to know which unicode font family is it? 2) whether ca… (read more)

Hi What unicode font is shown in Android Firefox for indian language punjabi? I like this unicode font. 1) i want to know which unicode font family is it? 2) whether can also use for PC? 3) is it free? no fonts finder websites could help me

Country: India Language: Punjabi (Gurmukhi)

[http://www.jattsite.com/hardeep/lekh/018l-corona-austria-mann-240320-041....]

I am looking forward to your response. Thank you best regards Hardeep

Asked by happymann4u 6 days ago

firefix send

I am logged into Firefox. I click use Firefox send. I select a file. Number of times then it comes up log in. I am already logged into Firefox. My picture and name is i… (read more)

I am logged into Firefox. I click use Firefox send. I select a file. Number of times then it comes up log in. I am already logged into Firefox. My picture and name is in the top right hand corner. I put in my email then password. Comes up Something went wrong! Try Firefox send. I reinstalled Firefox. No matter what I can not use Firefox Send. I have in the past but it has been awhile. Can you fix this so I can use Firefox send. Thank you Frank

Asked by Frank Morrell 1 week ago

Last reply by Frank Morrell 5 days ago

How to configure all-day events as the default?

I would like every new event that I enter to be an "All day Event" by default. I strongly prefer to simply include the event time in my name for the event, instead of try… (read more)

I would like every new event that I enter to be an "All day Event" by default. I strongly prefer to simply include the event time in my name for the event, instead of trying to fill in the start and end time boxes which are kind of a pain for me to use.

There is a setting for Default Length of an event in minutes, but it doesn't include any all-day option, nor does it allow configuring a default start time.

I am using Thunderbird 68.8.1 on Windows. I found a solution that worked for a previous version at https://support.mozilla.org/en-US/questions/1264757 but that solution no longer seems to work and the discussion is closed. Any ideas? Thanks.

Asked by Dolphyn 4 days ago

Firefox MegaBar

I don't like the megabar, and I have looked around to see if there are any fixes for the most recent Firefox 77 update that forces that user to have it (like at least one… (read more)

I don't like the megabar, and I have looked around to see if there are any fixes for the most recent Firefox 77 update that forces that user to have it (like at least one other update, it just assumes that people like it). I have tried using the userChrome.css file, but that didn't work. I have also tried going into about:config, which also didn't work. Is there any possible way to say 'I never want to see this megabar again in my life'? Or a way to tell the devs that it should NOT be a default option on new updates? Or a way to turn it off that will always be around, unlike the about:config deal? Any help would be great. I attached an image of the megabar.

Asked by cdr5of8 3 days ago

Last reply by cdr5of8 2 days ago

Cleaning up multiple accounts and retrieving lost folders after resetting Thunderbird

My Thunderbird account is in a bit of a mess and I need help to resolve the problem. It is on my iMac running Catalina OS15. History: Last week, after I changed my AT&… (read more)

My Thunderbird account is in a bit of a mess and I need help to resolve the problem. It is on my iMac running Catalina OS15. History: Last week, after I changed my AT&T/Yahoo email password, I had difficulty getting Thunderbird to accept the new password. I tried different server settings as well as creating a new profile and new accounts. Finally, AT&T support set up a security key, which allowed me to access my Thunderbird incoming email and to send outgoing email.

In setting up a new profile or account, I lost all of my saved folders. I was finally able to restore them from my Profile folder, but made mistakes during my attempts. I may have restored from the wrong Thunderbird folder, stored either in Documents or Library. Lots of extra system type files were imported as you can see in the first screen shot. I put them in the trash, but it won’t empty. The second screen shot shows the side bar with 3 different In/Out/Trash folders. Only one has my saved folders. Several hundred emails were downloaded from the server into the Inbox. However, the date range is only since the problem began, even in the Inbox above the saved folders. The third screen shot shows Tool/Account Settings which may show the extra local folder.

Lastly, I lost my other two identities that I had set up. I’m sorry this is long-winded, but hope the information helps someone to help me to clean up this mess.

Thanks, Delilah

Asked by DelilahR 1 week ago

Last reply by DelilahR 13 hours ago

Folder setup problems

Hi I've just transferred my emails from my old laptop to the new one (Windows 10 and Thunderbird 68.8.1) and am trying to re-create the folder structure. The old email da… (read more)

Hi I've just transferred my emails from my old laptop to the new one (Windows 10 and Thunderbird 68.8.1) and am trying to re-create the folder structure. The old email data was placed into a folder called "Incoming Mail", and I want to transfer those emails into sub folders. There are a few problems: 1 = Each of the sub folders is duplicated, with the second sub folder having numbers in its name. The emails have been spread over both sub folders for some reason. 2 = I can't create new sub folders or delete empty ones. I was able to move a few sub folders from the "Incoming Mail" folder, but could only place them in the "Drafts" folder. I've tried to move or create new sub folders in the "Inbox" since then, but nothing happens. I've also tried drag and drop and nothing happens.

I have no idea where to go from here. Even the guy who did the data transfer doesn't know why this is happening. Is this a common problem and can anyone help - the folder structure as it is is unworkable. Copy of the screenshot is below. Thanks Graham

Asked by gburnfie 5 days ago

Last reply by gburnfie 5 days ago

Outgoing Emails Bounce

My outgoing emails bounce when my Firefox VPN is turned on. They do not bounce when it is turned off. How can I avoid email bounces without turning the VPN off every ti… (read more)

My outgoing emails bounce when my Firefox VPN is turned on. They do not bounce when it is turned off. How can I avoid email bounces without turning the VPN off every time I want to send an email? Can Firefox VPN whitelist my SMPT server?

Asked by cdiebert 1 week ago

Last reply by cdiebert 7 hours ago