secure connection failed

Since my phone ran out of charge last night I have been unable to access https://archive.org. when I try I get error secure connection failed. I have used this site exten… (read more)

Since my phone ran out of charge last night I have been unable to access https://archive.org. when I try I get error secure connection failed. I have used this site extensively in the past and have not experienced such a problem until this morning. I've downloaded the latest Firefox from playstore but the problem persists. What's suddenly gone wrong please?

Asked by gwc777g 1 day ago

Open a new tab, cannot copy text

When I click on a link and say to open the link in a new tab, there's an issue. The "Copy" in the context menu for that new tab is grayed out, i.e., cannot be selected. … (read more)

When I click on a link and say to open the link in a new tab, there's an issue.

The "Copy" in the context menu for that new tab is grayed out, i.e., cannot be selected.

So I have to go back to the origin page, and then re-select the new, just opened tab.

After I do that, the "Copy" is no longer grayed out.

Is this a bug?

If so, how do I report it?

Many thanks.

Asked by TooFar 2 days ago

a weird bug with video

whenever i try to play a in fullscren on my android phone, there apears a grey sidebar apears on a side, this happens only when the fullscreen is horizontal, additionaly … (read more)

whenever i try to play a in fullscren on my android phone, there apears a grey sidebar apears on a side, this happens only when the fullscreen is horizontal, additionaly sometimes you can see time and battery cut of in half on the top of the screen as well, that is usually accompanied by a grey bar at the bottom.

Asked by Czarson 2 days ago

Issue with 'Asking to save passwords' option per Firefox settings

Hi all, For the last few months I've had a persistent issue with my Firefox browser on Windows where I have to continually toggle the 'Ask to save passwords' option so th… (read more)

Hi all, For the last few months I've had a persistent issue with my Firefox browser on Windows where I have to continually toggle the 'Ask to save passwords' option so that Firefox fills my username and passwords automatically, gives me the option to save them automatically and so on.

Everytime I click the option on, it works for maybe a few days before I have to yet again toggle it on even though I haven't done anything like close my Firefox window, restart my computer or any similar thing. My Firefox and laptop are also on their latest updates and regardless this issue has continued through multiple update cycles.

It is very frustrating as I'm applying for jobs regularly so manually having to use alternate ways to autofill my details is annoying - I know a password manager is probably the best solution but regardless this is still a very annoying issue.

Asked by Harsh Gorasia 2 days ago

Tabs did not reopen upon startup.

My Firefox browser kept freezing up and acting very slow so I closed it. When I reopened it all my tabs did not repopulate like normal. None of them. I have the box ch… (read more)

My Firefox browser kept freezing up and acting very slow so I closed it. When I reopened it all my tabs did not repopulate like normal. None of them. I have the box checked to reopen all tabs on restart and it has always worked, not this time. Why! How can I get them back. Thanks, Aldo

Asked by Chevydmax65 3 days ago

unable to receive e-mails since 30/05/2024

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com&… (read more)

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com> on 31/05/2024, got to do with the problem. I would be grateful could help solve the problem. Thank you. Emyr Davies.

Asked by emyr330 2 weeks ago

Last reply by emyr330 3 days ago

YouTube video bug

YouTube video bug that shows the copy / select all floating bar when we double tap to go ahead in the video .. I have attached the screen shot .. ( when I double tap to g… (read more)

YouTube video bug that shows the copy / select all floating bar when we double tap to go ahead in the video .. I have attached the screen shot .. ( when I double tap to go like +60 sec and more.. this pop up comes.. when you normally double tap to go +10 or +20 sec ahead it doesn't show up.. but when you want to go ahead in the video by tapping... This bug keeps happening! Please do check out the screen shot that I attached!..

Asked by A S H W I N 2 days ago

IMAP messages not being retrieved on time from Comcast or Gmail

I set up a new Windows 11 PC (64-bit) about 2 months ago, and installed Thunderbird Supernova. I allowed MTS to choose all the settings and everything was working fine un… (read more)

I set up a new Windows 11 PC (64-bit) about 2 months ago, and installed Thunderbird Supernova. I allowed MTS to choose all the settings and everything was working fine until about 3 weeks ago I am now running version 115.11.1 (64-bit). I noticed that many messages I recieve at scheduled times every day were not appearing in my MTS message list until sevveral hours (a few actually took 3 days) after their normal delivery times. Checking with the senders revealed no change to the time they were sent. Looking at the messages when they appeared showed that they WERE received on time. Logging into the web interfaces for Gmail and Comcast/XFINITY email revealed that the messages were arriving on time. The only logical conclusion is that MTS has a problem in its IMAP protocol implementation that does not recognize new/unread messages as such, and therefore does not retrieve them. I am legally blind, and up to this point, mTS is the only fully accessible, easy-to-keyboard-navigate email program.

Asked by Paul Gelinas 1 week ago

Last reply by Paul Gelinas 2 days ago

Firefox for Android PDF viewer gets frozen on large PDF files

Firefox for Android gets frozen when using it to open large PDF files. I have been meaning to change my default PDF viewer app, but once Firefox has been set as the defau… (read more)

Firefox for Android gets frozen when using it to open large PDF files. I have been meaning to change my default PDF viewer app, but once Firefox has been set as the default PDF viewer for Android, there will no way to change this default; as Firefox default's don't have the option to be deleted through Android's App Info menu.

Asked by jorgemo341 4 days ago

I get a security error when I launch Thunderbird and also sending mail

When I launch Thunderbird I get the following message: Secure connection failed live.mozillamessaging.com uses an invalid security certificate. The certificate is not … (read more)

When I launch Thunderbird I get the following message:

Secure connection failed

live.mozillamessaging.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate has expired. Error code: <a id="errorCode" title="SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE">SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE</a>

This could be a problem with the server's configuration, or it could be someone trying to impersonate the server. If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.

Or you can add an exception

AND Thunderbird then automatically downloads emails without asking me for a password. I have just migrated to a new desktop computer (MSI CUBI 5) and this started immediately.

When I try to send email I get a message telling me my outgoing server does not have a certificate, but this doesn't appear to be Thunderbird's problem?

I'm not happy about any of this? Can you advise me please where I should be directing my request for help? It doesn't seem like it should be a Thunderbird issue, but the address includes the word mozilla so I am sending it to you...

Thanks for any help you can offer, I really like (and support) your software. Margaret

Asked by m.mackisack 5 days ago

POP Junk mail dissapears completely.

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. N… (read more)

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

Asked by rick465 3 days ago

Last reply by rick465 3 days ago

Need to delete account but email no longer exists

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using.… (read more)

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using. However, firefox wants to send a confirmation email to the one that no longer exists for me to change the email on the account. How do I proceed?

Asked by drklug 6 days ago

When computer boots, Firefox does not restart right

When I reboot a Windows 10 computer and click once on the Firefox icon on the Taskbar, (1.) Firefox does not open full screen although when closed it was full screen. (2.… (read more)

When I reboot a Windows 10 computer and click once on the Firefox icon on the Taskbar, (1.) Firefox does not open full screen although when closed it was full screen. (2.) A second Firefox window opens with Yahoo on a Tab and also not full screen. Please fix!

Asked by Wayne Carpenter 6 days ago

Missing emails!

I have not been receiving replies to adds I have on Gumtree, to my primary email address, denisj51@msn.com. Gumtree has advised me that my email client, which is Thunder… (read more)

I have not been receiving replies to adds I have on Gumtree, to my primary email address, denisj51@msn.com. Gumtree has advised me that my email client, which is Thunderbird, is identifying them as Spam, and is deleting them! I check the junk folder of that account regularly, and they are not sent to that folder. I would like to stop them being deleted. How do I do that ? Thanks for your help. Denis.

Asked by JAPANESE SHOJI SCREENS. 4 days ago

Last reply by JAPANESE SHOJI SCREENS. 3 days ago

Downloads Failing instantly

Whenever I try to download anything, it automatically fails. The problem just started recently and I don't know what could have caused it because I haven't done anything … (read more)

Whenever I try to download anything, it automatically fails. The problem just started recently and I don't know what could have caused it because I haven't done anything that could affect downloads to my knowledge. Things I've already tried are

  • Reinstalling firefox (including full uninstall via "Revo Uninstaller"
  • Updating firefox to the latest version (127)
  • Disabled all firewalls
  • Chose the save location
  • Disabled all parental controls in windows
  • Chose the "don't enable HTTPS mode" (https://support.mozilla.org/en-US/questions/1414064)
  • Tried firefox & windows safe mode (https://support.mozilla.org/en-US/questions/1442742)
  • Chose a different save location inside my computer (a folder other than downloads)
  • Cleared download history
  • Ran a chkdsk on windows

The thing is that everthing else of firefox works (browsing the web, watching videos, etc), it's only the downloads. It's also not a computer problem I think because I can download on other browsers (such as chrome and pale moon). Any help asap is appreciated.

Asked by NuGUndam123456789 6 days ago

Firefox not displaying saved passwords

I had to swap out my hard drive the other day without being able to save any data from Firefox. When the new disk was reloaded from the old one the user names were not ma… (read more)

I had to swap out my hard drive the other day without being able to save any data from Firefox. When the new disk was reloaded from the old one the user names were not made the same as with the old disk. When i use Firefox and save a password it says it has been saved but when I use the same site again the passwords don't fill in. When I look at the passwords via the passwords settings there is nothing there. Can you tell me how to get passwords to work please? Thanks John

Asked by j_d_mcclelland 3 days ago

Credit Card autofill breaks after system reboot

Similar to this problem: https://support.mozilla.org/en-US/questions/1360287 . I am using Debian 12, i3wm, and Firefox 127.0.1 After adding a new credit card to Firefox… (read more)

Similar to this problem: https://support.mozilla.org/en-US/questions/1360287 .

I am using Debian 12, i3wm, and Firefox 127.0.1

After adding a new credit card to Firefox, I can go to any website that needs credit card info and it will auto fill successfully. When I reboot my computer and then try to auto fill credit card info, Firefox prompts me for the password to the "Default" keyring, but it does not autofill (something in the input box flashes quickly then it goes blank again). Firefox will not autofill again until I add a new credit card.

I had no success with Firefox in Troubleshooting mode either.

Asked by crawforc3@gmail.com 3 days ago

All downloads failing

Hi - I updated my Firefox / Mozilla browser yesterday and now all types of downloads are failing. PDFs and EXEs alike. I can't an error that says Failed. And yet, when I… (read more)

Hi - I updated my Firefox / Mozilla browser yesterday and now all types of downloads are failing. PDFs and EXEs alike. I can't an error that says Failed.

And yet, when I use Chrome or Edge, the downloads work fine, soooo - not sure what is going on.

Can you please assist? Thank you!

Firefox: 127.0 (64-bit) Windows 10

Asked by Wendy 6 days ago

All subfolders disappeared

All of the sudden my subfolders under Sent disappeared and even the Sent folder disappeared. Plus TB keeps asking me for my password which is a long series of letters, ie… (read more)

All of the sudden my subfolders under Sent disappeared and even the Sent folder disappeared. Plus TB keeps asking me for my password which is a long series of letters, ie. security key. Please help. There was very important info in those folders and I'm feeling kind of desparate. I uninstalled TB and reinstalled. Not fixed at all. Thank you.

Asked by deannie.scott 6 days ago