Firefox doesn't load any site, but other browsers can

This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks. I have read the articles in here, but … (read more)

This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks.

I have read the articles in here, but they just want me to check network configuration which is exactly the same for all browsers.

If I restart firefox it starts working again.

How can I prevent it from breaking randomly? This is the only browser having issues, I'm almost positive is some bug and not a configuration thing, given that it happens under multiple circumstances and devices, while Edge and Chrome simply keep working just fine.

There is no consistent repro I can give, afaik it is just random, at some point Firefox just decides to stop working and I have to restart it. This disrupts my work and browsing activities as I can lose progress on input forms and similar actions.

Asked by parietinae 6 days ago

WebGL creation failed after reinstalling lbgl1* libegl*

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02… (read more)

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02).

I used to play this game named narrow.one, which before I reinstalled the mentioned libraries, was working fine except for crashing a few times. I thought these libraries were causing some issue, so I tried reinstalling them.

I reinstalled the libraries using: `sudo apt install --reinstall --fix-missing libgl1* libegl*`

After installation, I start getting that error. So, I tried reinstalling firefox (using the same command), and then restarting the laptop - but of no use. Chrome seems to be running WebGL, including the game.

In firefox, on the https://get.webgl.org/ page, I see Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

After that, I also tried reinstalling `libopengl0` and `libglu1-mesa` and `intel-microcode`, but of no use. Running although, `sudo intel_gpu_top` and then chrome, it seems that the GPU is in use by chrome as well.

I then go to about:support. It shows me the images I have attached. Reading the logs, there several `blocklisted` values in `Decision Log` section. I suspect that's the cause of this issue, but then I don't know how can I un-blocklist the blocklisted things, and even after that, why does Chrome runs webgl if these are blocklisted?

Running `glxinfo -B`, I get the following: `name of display: :0 display: :0 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)
   Device: Mesa Intel(R) HD Graphics 620 (KBL GT2) (0x5916)
   Version: 23.2.1
   Accelerated: yes
   Video memory: 7697MB
   Unified memory: yes
   Preferred profile: core (0x1)
   Max core profile version: 4.6
   Max compat profile version: 4.6
   Max GLES1 profile version: 1.1
   Max GLES[23] profile version: 3.2

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.2.1-1ubuntu3.1 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20`

I do not know much about OpenGL, but reading the above stuff, I suppose my GPU is in use and also has a compatible driver (although I am not sure).

Also, running `glxdemo`, `glxheads`, and `glxgears` seems to be rendering stuff.

Should I reinstall firefox after purging it first? Please help.

Thanks!

Asked by Lakshay Rohila 1 day ago

Last reply by Lakshay Rohila 23 hours ago

Restore synced data from computer on to Android phone

I logged into my account on my mobile browser, and was able to see all my passwords and saved data that I had on my computer. I ended up signing by accident and when I lo… (read more)

I logged into my account on my mobile browser, and was able to see all my passwords and saved data that I had on my computer. I ended up signing by accident and when I logged back in all my passwords and bookmarks where gone. How can I restore them??

Asked by 😈Savage👑Queen🤤 4 days ago

Thunderbird 115.10.1 Inbox

Hi, Just updated to TB 115.10.1 and right on update it now fails to show the most recent emails in the inbox, They are there as I can scroll up to them but it no longer … (read more)

Hi,

Just updated to TB 115.10.1 and right on update it now fails to show the most recent emails in the inbox, They are there as I can scroll up to them but it no longer does that on it's own when opening and downloading the latest.

Any suggestions to get it back to normal operating condition?

Asked by tmod700 4 days ago

Last reply by tmod700 2 days ago

Logitech Surround Sound | Firefox

So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm… (read more)

So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm still having the same problem as I did when I first tried. I have since found the source of the problem, or rather a more exact explanation of what is going on, but I still can not find a solution. Basically when I compare the audio of the same YouTube video while logged into the same account with the same settings the audio quality on chromium browsers seems better. After some testing I figured out that it has to do with Logitech's G Hub surround sound option. Using Logitech's surround sound on headsets that support it, the Pro X2 in my case, will change the audio quality by quite a lot, in my opinion it sounds better. The problem is that this change doesn't seem to have an effect when using Firefox.

Is this a known issue and if yes, is there a solution?

Asked by fenryxspam 6 days ago

Last reply by fenryxspam 6 days ago

Mail bar missing

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed… (read more)

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

Asked by m_nowak 2 days ago

Last reply by m_nowak 1 day ago

Google on iOS Firefox

Hello, recently switched over to Firefox. Whenever I exit Firefox and reopen it to search something, I am signed out of my Google account. If I refresh the page it signs … (read more)

Hello, recently switched over to Firefox. Whenever I exit Firefox and reopen it to search something, I am signed out of my Google account. If I refresh the page it signs back in. Is there any way to prevent this?

Asked by w_meade 6 days ago

Firefox Stops Responding

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but whe… (read more)

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but when I try to restart it it doesn't respond and I end up having to force quit and reboot the computer and then it will work fine. MacBook Pro (15" 2017) MacOS13.6.6 Firefox 125.01

Any idea what's going on?

Asked by cimlheureux 6 days ago

impossible d'envoyer des mails avec thunderbird

je n'arrive pas à envoyer des mails avec ma messagerie sur Thunderbird, mais j'en reçois. L'icone en forme de cadenas est barré de rouge, cela m'affiche qu'il y a un prob… (read more)

je n'arrive pas à envoyer des mails avec ma messagerie sur Thunderbird, mais j'en reçois. L'icone en forme de cadenas est barré de rouge, cela m'affiche qu'il y a un problème avec le chiffrement des messages. Puis, que la connexion au serveur sortant SMTP free.fr a expiré ...


Que puis-je faire ?,?

Asked by elisabeth rancurel 6 days ago

Unable to install any extensions.

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so. I've attached a screenshot of the M… (read more)

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so.

I've attached a screenshot of the Mozilla Addons website when it fails to install the extension. On some other addons that I've attempted in the past, it just shows the throbber forever.

I have checked the Multiprocess Browser Console and it says that it fails to move the file because it's locked (NS_ERROR_FILE_IS_LOCKED). I have also attached a screenshot of that.

Asked by Kate 1 week ago

Last reply by Kate 6 days ago

Duplicate bookmarks issue

Hello, Recently I noticed that whenever I try to save a bookmark (and I save a lot of bookmarks) there are duplicates of my folders. I don't know why, but somehow at som… (read more)

Hello,

Recently I noticed that whenever I try to save a bookmark (and I save a lot of bookmarks) there are duplicates of my folders. I don't know why, but somehow at some point all my bookmarks got copied into other folders - Bookmarks Menu, Bookmarks Toolbar, and maybe something else. What's frustrating is that one of the folders is the one I use for convenience to access sites I regularly use, while saving to the other puts it somewhere I can't easily get to (I think it's the copies from Bookmarks Menu), so I have to make sure I'm putting it in the right folder - which is hard to do when they have the exact same name. Something I've found that works is to just find out which folder is the one that is in my toolbar and save it to those which pushes the ones in the Bookmarks Menu out of the quick access list, but that's not always convenient given how many bookmarks are in some folders. Using the bookmarks dupes extension, you can see just how many duplicates there are. I've also attached what I see when I save a bookmark, so you can see the duplicate folders.

Here are the results from my "Verify Integrity" test: > Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: vacuum + Initial database size is 15360KiB + The database has been vacuumed + Final database size is 15360KiB > Task: stats + Places.sqlite size is 15360KiB + Favicons.sqlite size is 6560KiB + pragma_user_version is 77 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 107879 unique pages + Table moz_origins has 687 records + Table moz_places has 14850 records + Table moz_places_extra has 0 records + Table moz_historyvisits has 23851 records + Table moz_historyvisits_extra has 0 records + Table moz_inputhistory has 94 records + Table moz_bookmarks has 6578 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 2 records + Table moz_annos has 55 records + Table moz_items_annos has 0 records + Table moz_meta has 9 records + Table moz_places_metadata has 12975 records + Table moz_places_metadata_search_queries has 0 records + Table moz_previews_tombstones has 0 records + Table sqlite_stat1 has 20 records + Pages sequentiality: 43.5 + sqlite_schema: 32KiB (0.3%), 24.6% eff. + moz_origins: 32KiB (0.3%), 84.3% eff. + sqlite_autoindex_moz_origins_1: 32KiB (0.3%), 73.4% eff. + moz_places_extra: 32KiB (0.3%), 0% eff. + moz_historyvisits_extra: 32KiB (0.3%), 0% eff. + moz_inputhistory: 32KiB (0.3%), 7.3% eff. + sqlite_autoindex_moz_inputhistory_1: 32KiB (0.3%), 5% eff. + moz_bookmarks_deleted: 32KiB (0.3%), 0% eff. + sqlite_autoindex_moz_bookmarks_deleted_1: 32KiB (0.3%), 0% eff. + moz_keywords: 32KiB (0.3%), 0% eff. + sqlite_autoindex_moz_keywords_1: 32KiB (0.3%), 0% eff. + sqlite_sequence: 32KiB (0.3%), 0.1% eff. + moz_anno_attributes: 32KiB (0.3%), 0.2% eff. + sqlite_autoindex_moz_anno_attributes_1: 32KiB (0.3%), 0.2% eff. + moz_annos: 32KiB (0.3%), 16.5% eff. + moz_items_annos: 32KiB (0.3%), 0% eff. + moz_meta: 32KiB (0.3%), 1.5% eff. + moz_places_metadata_search_queries: 32KiB (0.3%), 0% eff. + sqlite_autoindex_moz_places_metadata_search_queries_1: 32KiB (0.3%), 0% eff. + moz_previews_tombstones: 32KiB (0.3%), 0% eff. + sqlite_stat1: 32KiB (0.3%), 3.5% eff. + moz_keywords_placepostdata_uniqueindex: 32KiB (0.3%), 0% eff. + moz_annos_placeattributeindex: 32KiB (0.3%), 1.8% eff. + moz_items_annos_itemattributeindex: 32KiB (0.3%), 0% eff. + moz_bookmarks_itemindex: 128KiB (1.2%), 54.8% eff. + moz_bookmarks_parentindex: 128KiB (1.2%), 62.6% eff. + moz_places_visitcount: 160KiB (1.5%), 74.6% eff. + moz_places_altfrecencyindex: 160KiB (1.5%), 72.5% eff. + moz_bookmarks_itemlastmodifiedindex: 160KiB (1.5%), 75.9% eff. + moz_bookmarks_dateaddedindex: 160KiB (1.5%), 64.2% eff. + moz_places_metadata_referrerindex: 160KiB (1.5%), 65.8% eff. + moz_places_frecencyindex: 192KiB (1.8%), 68.8% eff. + moz_places_originidindex: 192KiB (1.8%), 70.5% eff. + moz_bookmarks_guid_uniqueindex: 192KiB (1.8%), 66.9% eff. + moz_places_url_hashindex: 256KiB (2.5%), 79.3% eff. + moz_places_lastvisitdateindex: 256KiB (2.5%), 84.1% eff. + moz_historyvisits_fromindex: 256KiB (2.5%), 82.9% eff. + moz_places_metadata_placecreated_uniqueindex: 256KiB (2.5%), 84.2% eff. + moz_places_guid_uniqueindex: 352KiB (3.4%), 82.4% eff. + moz_places_hostindex: 384KiB (3.7%), 90.4% eff. + moz_historyvisits_dateindex: 416KiB (4%), 89.6% eff. + moz_bookmarks: 480KiB (4.6%), 88.6% eff. + moz_historyvisits_placedateindex: 480KiB (4.6%), 92.2% eff. + moz_places_metadata: 512KiB (4.9%), 89.7% eff. + moz_historyvisits: 640KiB (6.2%), 93.5% eff. + moz_places: 3712KiB (35.7%), 98.1% eff. > Task: _refreshUI

Thanks.

(Ignore Norton 360 my dad installed it while it was on sale and now it's ended so I have to get rid of it)

Asked by zeyangting 6 days ago

How do I get Thunderbird to display Day-of-Week for all messages?

I have latest Thunderbird version (115.9.0 64bit) on fully patched Ubuntu 22.04.4 LTS. I'm trying to get it to display Day-of-Week for old messages - is this possible? … (read more)

I have latest Thunderbird version (115.9.0 64bit) on fully patched Ubuntu 22.04.4 LTS.

I'm trying to get it to display Day-of-Week for old messages - is this possible? I have tried all sorts of combination as detailed HERE to no avail.

I'd like concise instructions on how to do this (if it can be done). I do not believe trying a new profile will work as I need to test this for old messages - at least for messages older than a week.

From the link above, I can the Day-of-Week to work for the current week - but that only displays the day and time. What I'm after is as shown in the attached Outlook screenshot. Also see the closest I can get that to match in the Thunderbird screenshot.

Asked by ak.mozilla 1 week ago

Last reply by ak.mozilla 6 days ago

Unable to view pinterest account

I am no longer able to view my Pinterest account via FIrefox. The page is blank and can't see any of my pins. Sometimes, I can't even log in to the account. I have contac… (read more)

I am no longer able to view my Pinterest account via FIrefox. The page is blank and can't see any of my pins. Sometimes, I can't even log in to the account. I have contacted Pinterest and they don't know what the issue is. I have cleared cache, removed extensions etc but nothing seems to work. I don't have this issue with Google chrome or Microsoft edge. I only have this issue with Firefox. Why is that??

Asked by Chathurini Fernando 1 month ago

Last reply by Chathurini Fernando 6 days ago

Add-on no longer on Toolbar

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View. I ran Remove and then Added it again, … (read more)

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View.

I ran Remove and then Added it again, hoping the Toolbar Icon would reappear = no go, And I lost all URLs already saved, stupid me. To be clear, clicking the Icon on the Toolbar saves all open tabs.

Is there a fix via Preferences? Thanks. gw

Asked by metaguy 1 week ago

Last reply by metaguy 6 days ago

YouTube and Firefox on Mac

I am on a MacBook Pro with Sonoma 14.4, and the lastest version of Firefox. The YouTube website will not load. It looks like the attached screen shot. I can access the si… (read more)

I am on a MacBook Pro with Sonoma 14.4, and the lastest version of Firefox. The YouTube website will not load. It looks like the attached screen shot. I can access the site with other browsers. I can play a YouTube video with Firefox if I have a link, but I cannot see the rest of the page - just the video itself.

Asked by sandra60 6 days ago

Firefox Mobile Webside Ad Frames causes Lags (Reboot sonetimes needed)

Hi Guys! Can high resources eatin' (maybe graphics, IDK) Ads, for Me in the Webside embedded and (sometimes) with 'movie' like movement decorated, automatically get bloc… (read more)

Hi Guys!

Can high resources eatin' (maybe graphics, IDK) Ads, for Me in the Webside embedded and (sometimes) with 'movie' like movement decorated, automatically get blocked?

My phone runs slow, 'even' with just 1 Tab open and only Firefox Mobile App on the phone active.

Sorry, I can't see the field I type in currently, maybe I writ a bad layout right now, but content matters XD.

Regards from Germany, Johannes

Asked by JohannesPaulHoffmann 1 week ago

Last reply by JohannesPaulHoffmann 6 days ago

Cannot access internal self-signed web pages

I have internal web sites, which have self-signed certs. Firefox iOS will no longer allow me to access them. It simply shows a blank screen until it times out. There i… (read more)

I have internal web sites, which have self-signed certs. Firefox iOS will no longer allow me to access them. It simply shows a blank screen until it times out. There is no setting I can see to change this behaviour. Please change.

Asked by 70tas 6 days ago