Cannot attach files to my outgoing emails using gmail

Two issues using latest version of Firefox with Windows 10. These 2 issues have occurred in the last few days First I cannot attach my files to my emails using Gmail. … (read more)

Two issues using latest version of Firefox with Windows 10.

These 2 issues have occurred in the last few days

First I cannot attach my files to my emails using Gmail. I'm able to do this using Edge or Chrome

Second, normally when I used to start typing the name of my correspondent it would automatically complete. This is no longer working. I'm able to do this using Edge or Chrome

the attached printscreen shows both issues

Asked by pauljaniga 1 week ago

Last reply by pauljaniga 4 days ago

Get Messgaes

My Get Messages is grayed out, how do I fix? Not downloading messages I searched the answers for this and tried what was suggested and now the Mail Toolbar is completely … (read more)

My Get Messages is grayed out, how do I fix? Not downloading messages I searched the answers for this and tried what was suggested and now the Mail Toolbar is completely gone, the suggestion was to Restore Default setting and I did and now my Toolbar is completely gone

Asked by quiltjunkie2002 3 months ago

Last reply by quiltjunkie2002 2 hours ago

Linux: Unable to grab a tab from a non-focused window

Firefox for Linux has a bug where it is unable to drag a tab from a non-active window. As in, if the window focus is on Firefox window A and I try to drag a tab from Fire… (read more)

Firefox for Linux has a bug where it is unable to drag a tab from a non-active window. As in, if the window focus is on Firefox window A and I try to drag a tab from Firefox window B to window A, I have to click first the window. I can't just intuitively drag the tab from a non-active window, because it will get ignored. It will just activate the window, ignoring the drag.

Firefox for Linux, running on Nobara KDE latest desktop. Confirmed also on KDE Neon latest desktop.

Asked by Jon 2 weeks ago

Last reply by Jon 1 day ago

Thunderbird mail account fails to log into Outlook.com sometimes.

I am running 4 email addresses (3 hotmail.com and 1 live.com) on TB 102.15.1 (64 bit) - Windows 10. About a month ago I upgraded TB was unable to send anything no matter … (read more)

I am running 4 email addresses (3 hotmail.com and 1 live.com) on TB 102.15.1 (64 bit) - Windows 10. About a month ago I upgraded TB was unable to send anything no matter what Server settings I used - tried every combination - so I downgraded back to Version 102 and everything went back to normal. About a week ago, one of my hotmail accounts started giving me a "fail to log in" message. The other accounts work fine. The "fail to log in" will go from 2 or 3 times to 15 to 20 times in about an hour or so but every time, sooner or later will work and then it will be fine for a few hours and then start again. I have had these accounts running on TB for well over 10 years with no problem and I have not changed anything in the Server settings or anywhere else. The account I am having the issue with has been running on TB since TB started with no problems until now. I assume that TB may be having some issues with the Outlook platform but I have not changed anything there either and I have no problem logging into hotmail.com directly. I have spent many hours combing the internet for hints to no avail - everything I have tried has either had no effect or screwed things up so I had to back track to where I started. Any ideas???

Asked by Ron 1 month ago

Last reply by Ron 22 hours ago

Backing up profiles in 157.7.0 and restore o another computer

Made a mistake and installed 157.7.0 on Linux Now cannot backup/restore to another computer so cannot use that computer. Old Profile used to be in .thunderbird folder … (read more)

Made a mistake and installed 157.7.0 on Linux

Now cannot backup/restore to another computer so cannot use that computer.

Old Profile used to be in .thunderbird folder - easy!

Now profile seems to be in /home/oem/snap/thunderbird/common/.thunderbird/26pphmrb.default

This does not contain all emails especially for pop3 and anything after Nov 23. It does not work

Q's

Best way to fix? Can I force it TBird to read the .thunderbird in home directory? Can I install an older version of TBird easily? Is there some other way to restore the profile and clone another computer?

Asked by marksmail2 3 weeks ago

Last reply by marksmail2 2 days ago

Cannot switch accounts on X/Twitter

I have three accounts on X/Twitter that I frequently have to switch between. I've just recently migrated to Firefox, but I've found that I cannot switch between these acc… (read more)

I have three accounts on X/Twitter that I frequently have to switch between. I've just recently migrated to Firefox, but I've found that I cannot switch between these accounts. Whenever I click on another account in the account switcher, it stays on the account I am currently logged into.

Attempted solutions:

  • Refreshed Firefox (temporary fix)
  • Uninstalled uBlock Origin (temporary fix)
  • Uninstalled all extensions (temporary fix)
  • Clear cache/cookies
  • Troubleshoot mode

Asked by blixys 1 week ago

Last reply by blixys 5 days ago

Thunderbird sending problem, in connection with outlook.live.com

I have a hotmail.com address. Until recently, it worked well as webmail, plus also from TB on laptop, via IMAP and SMTP. A few days ago, the sending function via SMTP s… (read more)

I have a hotmail.com address. Until recently, it worked well as webmail, plus also from TB on laptop, via IMAP and SMTP.

A few days ago, the sending function via SMTP stopped working (not IMAP); and webmail is still fine. I've tried a lot to solve it, but to no avail.

My guess is that MS is to blame, but don't know how to reach someone better-than-hotline there.

Details see annex; OS is Win10, TB is 115.9

Would someone be familiar with this kind of problem? According to my traditional european quality idea, best should be to get in touch with an MS technician with access to the syslog, to hear what the system's response to connection attempts is - but this seems to be precluded? I wonder what alternatives there might be?

Asked by don.mitchel 1 week ago

Last reply by don.mitchel 4 days ago

Update to beta prompt

Fx 124.0 Why am I getting these notifications? I have the latest version, but this prompt not only asks me to update, but there's no mention that it will install the bet… (read more)

Fx 124.0

Why am I getting these notifications? I have the latest version, but this prompt not only asks me to update, but there's no mention that it will install the beta 125.0 beta 1

Asked by noel_envode 1 week ago

Last reply by noel_envode 5 days ago

I can't log into my regions online bank account.

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate… (read more)

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate using Google for anything!

Regards, Chris

Asked by glidercj 2 days ago

Last reply by glidercj 34 minutes ago

Firefox Functionality Issues

Dear FF/Mozilla: I've experienced a number of issues where I'm unable to do banking transactions using the FF browser. In one case, Wells Fargo bill pay does not work (… (read more)

Dear FF/Mozilla:

I've experienced a number of issues where I'm unable to do banking transactions using the FF browser. In one case, Wells Fargo bill pay does not work (but works fine with MS Edge); in another case, an international money link payment to a vendor in the UK would not go through using Firefox (but did first time with MS Edge). In yet another case, Firefox won't load webpage photos for items for sale on the site www.telescope.com - the page loads with descriptions but photos would not load (I just tried it and, nada). This remains the case even after my VPN is disconnected.

I've used FF for several years now without too much trouble but with this ongoing non-functionality of FF, I'm tempted to migrate to MS Edge or a browser that is supported more widely.

Any help or advice? Thanks, Blaine

Asked by Snowbrain 3 months ago

Last reply by Snowbrain 6 days ago

In 115.8.0, the plain text Write window text area ignores the Colors shown everywhere else?

In 115.8.0 (and earlier versions), the plain text Write window text area ignores the Colors shown everywhere else. Even if I choose Edit->Settings or Tools->Setting… (read more)

In 115.8.0 (and earlier versions), the plain text Write window text area ignores the Colors shown everywhere else. Even if I choose Edit->Settings or Tools->Settings from the Write window toolbar, and select Composition in the Settings window, I get color choices that affect all other windows, and even the Write window header line and the dropdown menus from the Write toolbar, but NOT the Write window toolbar itself, nor the content I'm composing!

The text of the content I'm writing is decently visible, but the background behind it is medium gray, and the quoted text I'm replying to is a pale green almost indistinguishable from the pale gray background. Miserable for my lousy vision...

Is there some trick to getting that text area to follow the colors seen everywhere else in Thunderbird?

Asked by LorenAmelang 3 days ago

Last reply by LorenAmelang 22 hours ago

Different passwords across synced devices - safe way to resolve?

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' … (read more)

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' details there that I had deleted from FF. Strange! Anyway, I finished the tidy up and went to my Android phone (set up to sync) and did the sync there and it looked OK. I then had the idea to look here for the 'extra' one I had seen in Edge and sure enough it was there! I also noticed lots of others I had deleted from the 'Master'. Changes to passwords had been replicated successfully though. What is the logic for syncing in these instances? I then signed out of FF on the phone to stop the sync and deleted one that was common to both and then signed back in and synced - it did delete it from the PC when I synced that. This makes me nervous to delete them all from the phone when signed out and syncing upon re-connect. So, what is the safe way to make the password details from the PC be an exact copy on the phone - no extras?! My thoughts were to disconnect the phone (but hoped it would remove things), delete the details manually if required, sign back in and re-sync. But I don't want to risk the sync actually wiping out the contents of the PC! Thanks! TL;DR - how can I safely remove the synced contents from one device and then resync it. Currently, the contents across devices is different after a sync.

Asked by SJW211 6 days ago

Last reply by SJW211 2 days ago

existing mail account creation

Hello dear Thunderbird members. Please, I would like your assistance to the following issue. It's about when creating an existing account on Thunderbird application. Cr… (read more)

Hello dear Thunderbird members.

Please, I would like your assistance to the following issue.

It's about when creating an existing account on Thunderbird application. Creating a Google mail account, or Yahoo! account (IMAP setting up). Or creating on POP3 module my mail account that I have on my internet provider.

So, the question/problem is, when I create account, all settings are being created (settings I mean incoming mail server, ports, etc), the authentication of username and password is passed, and finally account is created, with inbox folder, and immediately automatic getting messages begins. And, all other folders under inbox are being created/loaded. What I want to ask is if there is a technique, after account creation, only the inbox folder to be created empty, then not starting an automatic getting messages, and only if I click on inbox folder or press the get messages button, just then, the getting messages and folders begin. Just something like say disable automatic getting messages when creating existing account.

Is there any way to make this?

Thank you for your time!

Asked by netad98 12 hours ago

Last reply by netad98 6 hours ago

Start of Firefox is slow. Startup-Time between 35 seconds and 2 Minutes

Hello, the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after… (read more)

Hello,

the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after 35 - 120 seconds.

What we did to determine the Problem so far:

  • disabled Anti-Vir
  • Disabled VPN-Client and tried connection via LTE-Hotspot to bypass company Network and Firewall
  • Changed DNS to 8.8.8.8 and 9.9.9.9
  • Deleted Cache
  • Changed Startup-Page
  • Disabled Secure DNS in Firefox Settings
  • Disabled all GPOs on Workstation and deleted policies.json so no Policies got applyed
  • deleted Startup-Cache and enabled secure-start in about:support
  • reinstalled Firefox
  • changed from up to date ESR to latest Release
  • Users Temp and Windwos-Temp deleted

No Problems on another similar Workstation with same Firefox Release.

I wonder if there is any startup-debugging capability.

Asked by Crofex 3 days ago

Last reply by Crofex 2 days ago

Embedded videos play 2-3 frames after sound ends

Basically, any time I load an embedded video file, it will play fine until about the last second. When the video is about to hit the end of its playback, the audio will c… (read more)

Basically, any time I load an embedded video file, it will play fine until about the last second. When the video is about to hit the end of its playback, the audio will cut out before it reached the end of the seeker bar and 2-3 video frames will play after the sound ends. Not sure if it's something to do with being on Linux.

Asked by irongrinder 1 week ago

Last reply by irongrinder 3 days ago

Disable Picture-in-picture

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I j… (read more)

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I just want to read the article that appears below it. So I start to scroll down, reading the article, and when the video scrolls off the screen at the top, a picture-in-picture with that video appears at the right side of the article, (sometimes blocking part of the article). If I had wanted to see the video, I would have watched the video! STOP these blasted picture-in-picure pop-ups.

Every time I look for help online, all I see is how to enable/disable the PIP controls, and no help on how to block PIPs themselves.

Sorry for the long post, but I don't know how else to describe the problem succinctly. Jerry (at wit's end)

Asked by HarryJarr 1 week ago

Last reply by HarryJarr 2 days ago

Dates change on their own.

Firefox doesn't seem to handle date entries properly. For example, when I set a date on a website it automatically changes to something other than what I set it to. Som… (read more)

Firefox doesn't seem to handle date entries properly. For example, when I set a date on a website it automatically changes to something other than what I set it to. Sometimes it's off by a day, sometimes it's off by a dozen days. Sometimes when the site displays a calendar navigator (showing the year and a monthly calendar where you can cycle through the year and month to select a specific day on the calendar) there's no calendar to select from. There might be a year and month selector that I can cycle through but there's no calendar to make a selection. If there is a calendar and I select a date, a different date is displayed in the entry box. This also happens when I manually enter a date. I could type 3/8/2024 and when I hit tab or click off the box it will change to 3/6/2024 or something like that. It's not always the same number of days off. I could then enter 3/10/2024 to try to trick it, but it might display 3/9/2024. The issue seems to extend behind the scenes. For example if I'm paying a bill online the site will automatically show today's date as the day the payment should be made, and it will display correctly, but when I submit my payment an error indicates that the payment date occurs in the past. I have to change the date to a day or two in the future in order for the site to process the payment. I recently noticed in my Geico Timeline, where I can see a history of events, as I scroll, the dates will flicker to a day prior and sometimes they will stay on the day prior until I scroll again and it changes back. Only the day number changes, the time and year remain the same, and it's always to one day prior.

I've run Malware Bytes, Spybot S&D, and Windows virus scan. I've updated Firefox (set to automatic) and disabled plugins. I don't have the problem on other browsers.

Asked by phillip2563 2 weeks ago

Last reply by phillip2563 3 days ago

Installed Thunderbird 115.8.1 on newer computer and did not save Thunderbird profile to move to newer computer. Still need to move previously saved folders of email from older computer as those emails are not on Comcast server.

I have seen articles about migrating to new computers, but they want you to replace your thunderbird profile and don't account for adding folders not saved online. Please… (read more)

I have seen articles about migrating to new computers, but they want you to replace your thunderbird profile and don't account for adding folders not saved online. Please advise.

Asked by Susan Miller 1 week ago

Last reply by Susan Miller 1 day ago