• Solved

home page symbol

I really miss the home symbol (a little house), as it allowed me to go back to the original page- blank. I could just start over without having to clear the address bar. … (read more)

I really miss the home symbol (a little house), as it allowed me to go back to the original page- blank. I could just start over without having to clear the address bar. It was way better than without it. Any way I can get it back?

Asked by gnarly1 1 day ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Migrate from one mac to another, and thunderbird is broken

I migrated one mac, which was intel based, to another, which is M4. It all went fine. I have the same versions of OS and Thunderbird on each, before the migration. The ne… (read more)

I migrated one mac, which was intel based, to another, which is M4. It all went fine. I have the same versions of OS and Thunderbird on each, before the migration. The new machine is a 2025 Mac Studio. The old machine is a 2018 Mac Mini, 6 core Intel Core.15

On the old machine in Thunderbird, under my user, all my files are listed. On the new machine, files are not listed.

I saw a lot of information/suggestions to replace the Profile folder under: USER/Library/Thunderbird/Profiles And I copied it straight over from the old machine, with negative results.

I did notice that under profiles, it continues: m8mojurw.default-esr/Mail/Local Folders/ where there are some other goodies, some of which are "documents".

however, on the new machine, those same files are there, except they are "unix executable files"

I have migrated many times over the years and this hasn't happened.

I have done all of the suggestions I found so far, such as the Profile copy/past, reinstalled Thunderbird from scratch, looked thru comparisons of the Account Settings....

Oh, a couple more things:

If I look under my user and go to "Account settings" then "copies & folders" to looks different on the 2 machines. The old machine has: a check next to "Place a copy in" and under that a dot for "Sent folder on:" and my user name. On the new machine there is: "Place a copy in" and I cannot write into the "sent folder on" space, I can only select Choose and Account -> Local files as if the user doesn't exist (?) Thanks

Asked by minusetopii 1 day ago

Answered by minusetopii 1 day ago

  • Solved

Invalid correspondent name in "SENT" folder - Thunderbird installed on Android

I have been using Thunderbird as my mail service for many years, using it on the PC and my smartphone. Since several weeks ago, for an unknown reason, the "SENT" folder o… (read more)

I have been using Thunderbird as my mail service for many years, using it on the PC and my smartphone. Since several weeks ago, for an unknown reason, the "SENT" folder on the smartphone shows all the messages which were sent, but not with the correct name of the person/organization to who the email was sent. All my messages in the "SENT" folder are recorded as having been sent to "Lucie Payant" with a picture of her avatar, instead of showing the name of the real correspondent.

However, the "SENT" folder on my PC is fine and shows the correct correspondent to whom the email was sent to.

I verified all my settings, and, as far as I know, everything seems correct on my cell. This situation is very annoying and confusing.

Can you help me please. Raymond

Asked by raymondrancourt 1 day ago

Answered by Platform34 1 day ago

  • Solved

Cannot Detach, Move, or otherwise adjust Tabs after updating to Windows 11

Recently updated to Windows 11 after Windows 10 stopped getting supported. After putting down several smaller issues on my own, I can encountered something I cannot fix o… (read more)

Recently updated to Windows 11 after Windows 10 stopped getting supported. After putting down several smaller issues on my own, I can encountered something I cannot fix on my own. Currently, I cannot detach, reattach, move tabs (With the exception of moving tabs with the right click menu). I could do all of these on Windows 10. I have already tried the browser.tabs.allowTabDetach setting in about:config to no success. I am starting to suspect it is a problem with windows versus a problem with Firefox because of an earlier bug where I couldn't move the windows entirely without enabling the Snap Windows function in my settings.

Asked by PhasedOne1 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (read more)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

Asked by Rhonda 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Google Street View

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash… (read more)

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash ?

Asked by Tom Lavin 2 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

Firefox Flatpak unable to load Google.com (infinite loading loop) on Pop!_OS

I am experiencing an issue where Google.com (other google domains work fine) will not load in Firefox, resulting in an infinite loading loop. Other browsers on the same s… (read more)

I am experiencing an issue where Google.com (other google domains work fine) will not load in Firefox, resulting in an infinite loading loop. Other browsers on the same system (Brave) work fine.

Here are the steps I have already tried:

Reinstalled Firefox completely

Removed Firefox via sudo apt remove --purge firefox -y

Cleared all user profiles and caches: ~/.mozilla/firefox, ~/.cache/mozilla, ~/.config/Mozilla

Reinstalled via Flatpak

Tested network connectivity outside Firefox

curl google.com works correctly

DNS resolution works via getent hosts google.com in the host system

Checked proxy settings

Ensured “No proxy” is selected in Firefox → did not resolve the issue

Tested in Safe Mode (disabling extensions)

Problem persists, so not caused by extensions

Tried disabling IPv6 inside Firefox

network.dns.disableIPv6 set to true → no effect

Cleared DNS cache inside Firefox

about:networking#dns → clicked “Clear DNS Cache” → no effect

Disabled DNS-over-HTTPS (Secure DNS)

about:preferences#privacy → “Use secure DNS” → disabled → no effect

Disabled HTTP/3 (QUIC)

network.http.http3.enabled set to false → no effect

Verified Flatpak network permissions

flatpak info --show-permissions org.mozilla.firefox shows network access allowed

Inside the Flatpak shell:

flatpak run --command=sh org.mozilla.firefox getent hosts google.com

→ returns only IPv6 address: 2800:3f0:4001:839::200e google.com

Asked by Star 3 days ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Run Now button in Message Filters fails

MY SYSTEM: Thunderbird 140.5.0esr running in Linux Debian Bookworm I have created a filter from a recently received message via pop. The settings are: OK Manually Run O… (read more)

MY SYSTEM: Thunderbird 140.5.0esr running in Linux Debian Bookworm

I have created a filter from a recently received message via pop. The settings are: OK Manually Run OK Getting New Mail: Filter before Junk Classification

Match all of the following From Contains xyz.co.uk

Perform these actions: Move message to XYZ on my mailbox

Press OK

In the Message Filters window, Run selected filter(s) on: XYZ Press Run Now

There is no response, and all the messages remain in the Inbox.

I have repeated the Run Now process on an old filter (by moving the message back to the inbox), and that works fine.

The only oddity of the current message is that it is a no-reply message eg From = no-reply@xyz.co.uk

Any ideas welcome!

Asked by Geoff 1 day ago

Answered by Rick 1 day ago

  • Solved

Missing buttons

I have missing buttons or shortcuts in my Thunderbird. There was a refresh button and a new message button on my tool bar, they have disappeared. Is there a way to get th… (read more)

I have missing buttons or shortcuts in my Thunderbird. There was a refresh button and a new message button on my tool bar, they have disappeared. Is there a way to get them back? Thank you!

Asked by cozumel.chuck 1 day ago

Answered by Rick 1 day ago

  • Solved

Close to tray only when I click X (Thunderbird 145)

Hi, is there a way to get Thunderbird to move to the tray when I press the X button in the top right corner? I've tried enabling "When Thunderbird is minimized, move it … (read more)

Hi, is there a way to get Thunderbird to move to the tray when I press the X button in the top right corner?

I've tried enabling "When Thunderbird is minimized, move it to the tray" but that just changes what the minimize button does. When I press X, Thunderbird still quits.

I've done some googling and I found this extension: https://services.addons.thunderbird.net/en-US/thunderbird/addon/minimize-on-close/

The problem with it is:

  1. It doesn't seem to work with modern versions of Thunderbird
  2. It lets you either minimize the window or move it to the tray, but not both (X and minimize do the same thing)

Can I get Thunderbird to close to tray only when I press X? So that the minimize button still works normally? Thanks

Asked by judgement 2 days ago

Answered by Yu5tiqX9og 1 day ago

  • Solved

A lot of text that wasn't underlined is now underlined

I don't remember when it started but text that wasn't underlined before such as: Names of shortcuts in new tab view Titles of YouTube videos on home page, and recommended… (read more)

I don't remember when it started but text that wasn't underlined before such as: Names of shortcuts in new tab view Titles of YouTube videos on home page, and recommended while watching a video (not on the video itself) Reddit titles and usernames (old UI)

I have checked settings as best as I can and tried disabling all extensions but still have the issue.

Asked by nicholas.yonan2435 2 days ago

Answered by nicholas.yonan2435 2 days ago

  • Solved

Threads

I just want all my messages listed by date and time. Ignore the fact that they may be "threads". They are just messages, not "conversations".

Asked by linda71 2 days ago

Answered by Rick 2 days ago

  • Solved

Thunderbird 128.12.0

Comment, not a question. My now obsolete laptop ran Ubuntu 14 and its now 15 year old Thunderbird. Worked wonderfully well. My current laptop running Ubuntu 22 and Thunde… (read more)

Comment, not a question. My now obsolete laptop ran Ubuntu 14 and its now 15 year old Thunderbird. Worked wonderfully well. My current laptop running Ubuntu 22 and Thunderbird 128.12.0 has driven me nuts since I got it. Slower than a snail loading. Confusing layout and function trying to group related messages into threads. I DO NOT LIKE IT.

I understand many of your customers might love the current Thunderbird for what they do with it. Can you somehow make available the older version of Thunderbird without all the fancy updates?

Asked by Jim 2 days ago

Answered by david 2 days ago

  • Solved

Thunderbird

I converted my old Outlook emails in to MBOX using the Syscurve conversion software, and then moved the MBOX file into my Local Folder for Thunderbird. When I open Thund… (read more)

I converted my old Outlook emails in to MBOX using the Syscurve conversion software, and then moved the MBOX file into my Local Folder for Thunderbird. When I open Thunderbird it sees the file, but does not see the folders or messages inside the file. The Local Folder has the following three files in it (plus the trash, etc.): output_20251127110416.mbox 4,194,310 kb output_20251127110416.mbox.msf 2 kb output_20251127110416.msf 2 kb Thunderbird shows the output_20251127110416.mbox in the Local Folder but says no messages found when I click on it. How do I get Thunderbird to see the mbox files?

Asked by sabata2 4 days ago

Answered by sabata2 2 days ago

  • Solved

Are donations to the Mozilla Foundation via the in-Firefox donation drive used to fund Firefox development

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message: "You power Firefox. Now donate to make good tech the def… (read more)

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message:

"You power Firefox. Now donate to make good tech the default.

Mozilla Foundation — the non-profit behind Firefox — is building a future where technology serves people, not power.

Your donation to Mozilla Foundation keeps the internet open, private, and built for people. Donate today to make good on the promise of the internet."

Does this message mean that Donations to the Mozilla Foundation now fund Firefox development? As I understand it, previously donations were not allowed to be used by the Mozilla Corporation, which actually develops Firefox. I'd love to donate to fund Firefox development, as I feel it is a critically important open source project.

[^1]: 145.0.2 from the Mozilla Debian repository.

Asked by James Frost 2 days ago

Answered by TyDraniu 2 days ago