• Solved

Installation aborted because the add-on appears to be corrupt.

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrup… (read more)

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrupted can someone help? please contact me under my email [email removed from public]

Asked by Farzam Maghouli 14 hours ago

Answered by Farzam Maghouli 1 hour ago

  • Solved

Edit contents of message body like a document.

I'm trying to switch over from Outlook, which I've been using for like 20 years, to Thunderbird completely. My ISP keeps jerking us around with account setting within Out… (read more)

I'm trying to switch over from Outlook, which I've been using for like 20 years, to Thunderbird completely. My ISP keeps jerking us around with account setting within Outlook and I'm tired of messing with them. One thing I did in Outlook was use one email as a document/notepad. All I had to do was open the message and then select 'Edit Message' under 'Other Actions'. Basically I was now in MS Word editing a document. Does Thunderbird have any comparable tool? I tried the Add-On 'Header Tools Lite' but the text wasn't plain text. OR, is there a way to open a MS document within the Thunderbird program? If I can't edit the contents of a message's body maybe I could open a Word document from within Thunderbird and do my editing. Thanks in advance. BTW - Thunderbird is sure a nicely put together mail program. I use it all the time even before the switch.

Asked by JoHarley 4 months ago

Answered by Toad-Hall 4 months ago

  • Solved

time stamp

on other browsers I was able to go to history and see at what time of day I viewed a certain web site. Is that function on Firefox? This came in very handy so Please add … (read more)

on other browsers I was able to go to history and see at what time of day I viewed a certain web site. Is that function on Firefox? This came in very handy so Please add this function! Thanks!

Mike [email removed from public]

Asked by guitarlessonsonline 9 hours ago

Answered by guitarlessonsonline 6 hours ago

  • Solved

Remember Focus (search hit number) of Search in Page e.g. 17/34 and not back to 1/34

I have to search for a lot of entries in a long page, click on them to another window, do something (fill in a syllabus) and then go back to the long page and change the … (read more)

I have to search for a lot of entries in a long page, click on them to another window, do something (fill in a syllabus) and then go back to the long page and change the next search hit.

When I return to the long page the search in page is remembering where I am in the number of searches shown at the bottom of the page (e.g. 19/34) but when I click on the down button, instead of going to 20/34 it jumps back to 1/34 so then I have to press the down button 20 times to get to the next search hit.

Is there any way around this, so that I can just jump to the next search hit without having to press the down button 20 times?

I thought it might be the fact that the search is off screen but that is not it. It is the fact that I have left the page so the focus has been forgotten (except as the number 19/34 on the search in page bar at the bottom).

Is this a bug?

Asked by Timtak 2 days ago

Answered by Timtak 4 hours ago

  • Solved

I am trying to put a shortcut to a web site on the KDE Desktop.

I am trying to put a shortcut to a web site on the Desktop. Using the the padlock on Firefox 109.0(64 bit) puts it in a sticky note on Desktop instead of a shortcut on th… (read more)

I am trying to put a shortcut to a web site on the Desktop. Using the the padlock on Firefox 109.0(64 bit) puts it in a sticky note on Desktop instead of a shortcut on the Desktop.

I am running running on Fedora 37 KDE where this does not work.

Using Fedora 37 Workstation (GNOME), the shortcut is created and works.

How do I get the shortcut to work on Fedora 37 KDE?

Asked by bfriedmanwef 3 days ago

Answered by bfriedmanwef 8 hours ago

  • Solved

An alternat way to display an email account

thunderbird 102.6.1 64bit linux 6.1.8 I am looking to transfer our email accounts to a new host. Alas, the way the new host has configured their server (dovecot), all fol… (read more)

thunderbird 102.6.1 64bit linux 6.1.8

I am looking to transfer our email accounts to a new host. Alas, the way the new host has configured their server (dovecot), all folders show has subfolders of the INBOX. Any folder created is a subfolder, and there is no way to move folders to the same level as INBOX.

Is there a way to have TB ignore the initial prefix (INBOX)?

Asked by jimoe 1 day ago

Answered by Matt 1 day ago

  • Locked

unable to connect with site

duplicate of /questions/1404216 thread. Somehow you have stopped my access to my bank online - PNCBANK. When I try to sign on, I get a message saying try another browser… (read more)

duplicate of /questions/1404216 thread.

Somehow you have stopped my access to my bank online - PNCBANK. When I try to sign on, I get a message saying try another browser. This has been happening now for about 6 days or so. Previously it worked just fine.

Asked by moserfd11 13 hours ago

  • Solved

Can't find old Thunderbird profile, before crash to reinstall into new Thunderbird

My computer completely crashed on 2/1, which Microsoft tech support had me reinstall Windows. I have reinstalled Thunderbird, since I use it for my personal email. When … (read more)

My computer completely crashed on 2/1, which Microsoft tech support had me reinstall Windows. I have reinstalled Thunderbird, since I use it for my personal email. When I opened Thunderbird, I didn't get an option to reimport my old profile. I think I found my old profile, since it's dated from yesterday. I have attached a screen shot of the location.

I noticed that OneDrive has reconfigured my settings, so the drives are a little different than they were before. how do I save the old profile in Thunderbird to use that profile, since the new Thunderbird has already created a new profile?

Thanks in advance.

Asked by a_hart 1 day ago

Answered by david 13 hours ago

  • Locked

Virus

Down loaded update on Feb 2. What received was a virus with a 888 845 9852 number supposed to be Microsoft. I checked the number it was reported as spam. I called the … (read more)

Down loaded update on Feb 2. What received was a virus with a 888 845 9852 number supposed to be Microsoft. I checked the number it was reported as spam. I called the number just for grins, Nancy wanted me to go to th help.info and turn over control to a “technician” so it could be repaired. In strong terms I explained to Nancy what she could do with her web site. I replaced HD and installed back up from external hard drive.

Asked by clarence1141 14 hours ago

Last reply by Paul 14 hours ago

  • Solved

how to leave messages on server

I want to leave all my messages on the mail server but also download them (and all attachments) onto my laptop so that I have a copy in both places (also I can then acces… (read more)

I want to leave all my messages on the mail server but also download them (and all attachments) onto my laptop so that I have a copy in both places (also I can then access them when offline). Older versions of Thunderbird had a checkbox on the server page to select leave messages on server (and also optionally specify a number of days). This option is either missing or moved in the current version. Is this feature still available?

Asked by rjdegraff 14 hours ago

Answered by rjdegraff 14 hours ago

  • Solved

Tbird v102 Win10 IMAP Indexing Hangs

Thunderbird v102 Win10 IMAP THE PROBLEM: A. Tbird connects to IMAP but has a bouncing ball to the left of the Inbox. B. So I pull down TOOLS > activity mgr > and th… (read more)

Thunderbird v102 Win10 IMAP THE PROBLEM: A. Tbird connects to IMAP but has a bouncing ball to the left of the Inbox. B. So I pull down TOOLS > activity mgr > and the thermometer is stuck on indexing or it sticks on “determining which messages to index.” C. I try to check mail and it’s very very very slow to open the Password Dialog Box. I don’t know if it’ll open or not so I click around and somehow eventually it opens. Barely checks or sends mail and is time consuming. D. Pull down TOOLS > activity mgr > and the Indexing thermometer stays stuck even if I leave it for 30 minutes. E. I should mention I do have a lot of folders and subfolders with a lot of messages.

WHAT I’VE DONE TO SOLVE IT: 1. Ran tbird in safe mode but no improvement. No addons or extensions are installed/enabled. 2. It’s IMAP, so I turned off all the email apps on the iphone but no improvement. 3. ESET antiviral is set to Exclude Thunderbird so I’m thinking it’s not ESET. Ran an ESET scan but found no threats. 4. I cleared the cache. Go to TOOLS > clear history > clear everything 5. Increase the cache size. Go to Tools | Settings | General | Disk Space and checkbox ON "Override automatic cache management" and change the number in "Use up to ___ MB of space for the cache" to 1024. Restart Tbird but no improvement. Restart Win10 but no improvement. 6. I selected a folder I know has lots of messages in it and rightclicked > properties > 780 messages, repair the .msf file. It re downloaded 1350 messages. Restarted Win10 but no improvement. 7. I've read that if I start Win10 in “SafeMode w/Networking” and Tbird connects and speeds up then there may be a software conflict but I did not do that cause I don’t mess with Win10. Never had a conflict before and didn’t make any changes except for Win10 and cCleaner updates as they became available. It's been 6 hrs and I can't figure it out. 8. The next thing for me to do is some house cleaning and delete some messages but that's painstaking and I have no idea if that'll help or not.

Asked by Scott 3 weeks ago

Answered by Scott 3 weeks ago

  • Solved

Updated Thuderbird to 102.7.0. Does not recognize profile, email accounts, stored emails.

Hello all, I've been using Thunderbird for more than ten years with zero problems. But with the last upgrade to 102.7.0, it's a total catastrophe. It behaves as if I had… (read more)

Hello all,

I've been using Thunderbird for more than ten years with zero problems. But with the last upgrade to 102.7.0, it's a total catastrophe. It behaves as if I had never used Thuderbird before. It does not know me.

I have many email accounts, tens of thousands of stored emails, nothing is recognized. It asks me to create a first email account.

The Thunderbird data repository _seems_ ok (it's there, anyway), but version 102.7.0 does not seem able to use it.

MacBook Pro 16", 1 Tb SSD, 64 Gb RAM, OS X 13.2 Ventura.

This is a bit of a catastrophe. If someone could hint at a way to repair this, I'd be enormously obliged.

Thanks!!!!

Asked by fromfirefox 1 day ago

Answered by fromfirefox 15 hours ago

  • Solved

Sync is not appearing in settings

I don't know why but sync button is not appearing in my Firefox settings (image attached). I guess it's because something I've done in settings that has cause this to dis… (read more)

I don't know why but sync button is not appearing in my Firefox settings (image attached). I guess it's because something I've done in settings that has cause this to disappear. Can you help me? Thanks!!

Asked by wherewell 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Oauth and Outlook-to-Thunderbird -- apologies in advance for so many questions to follow

I've been using Outlook to send and receive email for my AOL account for about ten years. Last October, a bug occurred on the AOL site, "temporarily" removing users' abil… (read more)

I've been using Outlook to send and receive email for my AOL account for about ten years. Last October, a bug occurred on the AOL site, "temporarily" removing users' ability to generate a 16-character server password. This did not create a problem for me until I changed my AOL email password a few days ago. Now I can see my old email in Outlook and I can view new email via iPhone, Thunderbird or the AOL website, but I can no longer send or receive email in Outlook. This has happened to a lot of people in the last three months, and no one at AOL seems to want to fix the problem.

I saw the following remark from someone who was in a similar situation:

"The only fix I have found is to use Thunderbird. Thunderbird allows you to manually switch the server authentication to Oauth so it can use your email password instead of an app-generated one."

That made me curious enough to download and set up Thunderbird V102.7.1 (64-bit), and it does allow me to view my recent email. My goal is have the same viewing experience as I had with Outlook; that is, an Inbox folder in the left margin for recent email that requires follow-up, and about 240 other folders where I'm storing receipts, business conversations, and anything else that I may one day need to look up.

To that end, I was hoping that the "easy" way to do that would be to:

1. Find a software product that will convert my Outlook PST files to a format that TB can import 2. Import the converted files into TB

The first problem I'm hitting with that approach is that when I select Import from Outlook in TB, I get a bright red "No profile found" message. Does that message mean that TB is looking unsuccessfully for something in my Outlook installation? Does it mean that TB is looking for one of my profile names (e.g. "Default-User") instead of Outlook? Or do I perhaps need to create another profile in TB and name it Outlook?

I haven't tried converting PST files yet, and I may wait on that until I have an answer to the import question.

OK, one other question, and it involves a very low-tech approach to solving my problem. It would go something like this:

1. In Outlook, move all email from Inbox folder to a new folder named "000 - Temp" 2. In Outlook, pick a folder, e.g., "Amazon" 3. In Outlook, drag all email from the Amazon folder to the Inbox folder 4. Wait for the Inbox folder on the TB email page to "find" and display the email that was just moved there 5. Create an Amazon folder in TB and move the messages from TB Inbox to TB Amazon 6. Repeat steps 2 thru 5 for every folder in Outlook

I already know this would be painfully slow and tedious. My question is, will the TB Inbox actually find and display messages shortly after I move them from one of my other folders?

OK, end of Part One. Thanks in advance for input, suggestions or laughter.

Asked by DLESNER123 2 days ago

Answered by Matt 1 day ago

  • Locked

unable to send email "office 365" from thunderbird

get this response Login to server smtp.office365.com with username xxx@aaaaaa.xxx failed. Never sends. works ok in Hotmail. just not office 365 duplicate. https://supp… (read more)

get this response

Login to server smtp.office365.com with username xxx@aaaaaa.xxx failed.

Never sends. works ok in Hotmail. just not office 365

duplicate. https://support.mozilla.org/en-US/questions/1404059

Asked by chuck58 2 days ago

  • Solved

Can't Login Evernote Only Firefon on Desktop

Nice to meet you all. I have poor English skills, so I use a translator to post. Thank you for your understanding. I would like to report on a problem I found today. Firs… (read more)

Nice to meet you all. I have poor English skills, so I use a translator to post. Thank you for your understanding.

I would like to report on a problem I found today.

First of all, the symptom is "Unable to log in at Evernote.com".

To be precise, if you try to log in using a normal ID/PW on Evernote.com, it will respond as if the PW is incorrect.

However, since I checked the ID/PW several times, I determined that there was no problem, and as a result of trying the following combinations, I determined that it was a problem with Firefox for Desktop.

(1) Desktop , Using Firefox -> Can't Login. (2) Desktop , Using Microsoft Edge -> OK (3) Desktop , Using Google Chrome -> OK (4) Android , Using Firefox for Mobile -> OK (4-1) Android , Using Firefox For Mobile (Desktop Mode) -> OK (5) Android , Using Google Chrome -> OK

In the same experiment as above, each version is as follows.

Desktop Firefox: 109.0.1 Mobile Firefox: 109.1.1

My guess is that Firefox's anti-tracking privacy part has a problem with the evernote.com site at some point.

Turning off Privacy Tracking Prevention does not solve the problem. If there are other users reading this article and have an Evernote.com account, please try logging in.

For now, I'm using a different browser, but I hope it works out normally.

Have a nice day everyone.

Asked by Cha Se Hwan 2 days ago

Answered by Cha Se Hwan 1 day ago

  • Solved

How can I control the confirmation sound in FireFox's "save image" & "file update" (download) panels

Firefox has started making a piercing high-pitched screech when the "save image" and "file update" panels appear. This is a confirmation or alert sound I suppose. It occ… (read more)

Firefox has started making a piercing high-pitched screech when the "save image" and "file update" panels appear. This is a confirmation or alert sound I suppose. It occurs when saving an image from a right-click menu and when downloading a file. Formerly Firefox used the system default sound for this, and that sound is still working in other programs for similar operations.

How can I fix this? Or alternatively how can I disable the sound during such operations in Firefox (or alternatively system-wide)?

Asked by SE-Tundra 1 day ago

Answered by SE-Tundra 1 day ago

  • Solved

Redefine mouse keys in browser

Good day, has anybody an idea if and what addon could manage for me redefinition of mouse behaviour. Particularly in my case I want to use middle (wheel) button single cl… (read more)

Good day, has anybody an idea if and what addon could manage for me redefinition of mouse behaviour. Particularly in my case I want to use middle (wheel) button single click over any text input to perform clipboard paste (but everywhere else the button behaves normally). I had this feature integrated into mouse gestures add on which is no more compatible.

Asked by Bunny Hop 1 day ago

Answered by cor-el 1 day ago

  • Solved

Unable to Setup Microsoft 365 Exchange Account with OAuth2

Recently I began having trouble with Thunderbird complaining that the configuration for Microsoft 365 couldn't be verified. I've confirmed the username and password are g… (read more)

Recently I began having trouble with Thunderbird complaining that the configuration for Microsoft 365 couldn't be verified. I've confirmed the username and password are good and I can see reports of successful authentication in Azure, but I'm still unable to complete the setup process to add an account. I've doublechecked that IMAP and SMTP are enabled in Exchange. Any ideas what else I can check?

Asked by Brendan Jensen 4 days ago

Answered by Brendan Jensen 4 days ago