• Solved

Back Door if Thunderbird Doesn't Work Out

I've been using TB on 2 of my smaller email accounts for several months and really like the way it operates. I'm nearly ready to add my main email account (web-based Out… (read more)

I've been using TB on 2 of my smaller email accounts for several months and really like the way it operates. I'm nearly ready to add my main email account (web-based Outlook) to TB but have one final question. If I add the account to TB, give it a fair try, and just don't like the results, can I simply delete that account from TB and go back to accessing it via its website? I have confirmed that POP is disabled for my Outlook account so I understand all email remains on the server until I remove it. I also understand TB would leave the email from the account on the same server, again pending some action I might take to remove it. So it would seem that I could delete the account from TB and revert to web-based access for the account, just as I'm doing now, and the folders and saved emails would still be there. Am I overlooking anything?

Asked by rjfelts 3 days ago

Answered by david 3 days ago

  • Locked

Unable to update Firefox browser

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled an… (read more)

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Duplicate question, please continue in your 2nd thread: /questions/1445013

Asked by rpm3110 1 week ago

  • Solved

Incredible slow download speeds with 999Mbps connection (below 15Mbps)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox … (read more)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox has recently stopped downloading any faster then 19 meg

what in firefox could be causing this its not happening in any other browser.

Asked by firefox2776 5 days ago

Answered by firefox2776 5 days ago

  • Solved

Won't start on Mac

TB no longer will start. It just hangs and when I go to it on my Mac I see a spinning disk. That never changes and eventually, after hours, I must force quit and report… (read more)

TB no longer will start. It just hangs and when I go to it on my Mac I see a spinning disk. That never changes and eventually, after hours, I must force quit and report it to Apple. I receive no messages or error codes.

Asked by chunnel 3 days ago

Answered by chunnel 1 day ago

  • Solved

Bookmark this page menu has very small fonts and menu

Hello, I just got a new laptop with windows 11. I just did the latest update to Firefox. Everything is a little large but an internet search addresses these: BUT.... The … (read more)

Hello, I just got a new laptop with windows 11. I just did the latest update to Firefox. Everything is a little large but an internet search addresses these: BUT.... The 'bookmark this page', the star in the URL line, menu is small and the fonts are micro. Zooming or changing fonts in the hamburger menu doesn't correct this. Attached. Thank you.

Asked by phyzxengr 4 days ago

Answered by phyzxengr 4 days ago

  • Solved

Common inbox for IMAP accounts

V 115.9.0 (32-bit) Good day, I have K9 as my mail client on my Android phone. In K9 there is the possibility to display all incoming mails of my different IMAP accounts i… (read more)

V 115.9.0 (32-bit) Good day, I have K9 as my mail client on my Android phone. In K9 there is the possibility to display all incoming mails of my different IMAP accounts in one folder (Common inbox). Is it possible to set up such a folder in Supernova? Thanks for detailed instructions Stefan

Asked by sliebe 1 week ago

Answered by david 1 week ago

  • Solved

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (read more)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Asked by R_Welsh 5 days ago

Answered by R_Welsh 4 days ago

  • Solved

Disable "Block dangerous downloads" has no effect

Hi, Before Firefox's Version 125.0.1 (64-bit) latest update I could download any file from my safe office environment, behind firewalls, VPN, ... Now despite of uncheckin… (read more)

Hi, Before Firefox's Version 125.0.1 (64-bit) latest update I could download any file from my safe office environment, behind firewalls, VPN, ... Now despite of unchecking the "Block dangerous downloads" I'm still unable to download files. I have Windows 10 on my laptop.

Here are the steps: Click on a file, Save "File not downloaded. Potential security risk." Click on the message - Allow download The result is a file with content "HTTP Status 405 – Method Not Allowed".

Please help me to work the downloading again. I am aware of the safety but I want to switch off this feature.

Thanks in advance for help, Tibor

Asked by Tibor Ágoston 5 days ago

Answered by cor-el 4 days ago

  • Solved

cannot enable payment methid auto-fill in Firefox

hello, I've been trying to follow Firefox's official guide in the docs and ready 3rd party articles in order to enable payment method auto-fill in Firefox. however, this … (read more)

hello, I've been trying to follow Firefox's official guide in the docs and ready 3rd party articles in order to enable payment method auto-fill in Firefox. however, this section seems to be missing from my settings page.

under Privacy and Security, I cannot find anything to do with saved payment methods or the checkbox to enable payment method auto-fill.

how can I resolve it?

Asked by YOTAM GUTTMAN 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Cannot remove "Your browser is being managed by your organisation" in home settings

I cannot remove "Your browser is being managed by your organisation" and seems to be stopping the home settings saving. They simply revert back to the default (see image)… (read more)

I cannot remove "Your browser is being managed by your organisation" and seems to be stopping the home settings saving. They simply revert back to the default (see image) when I restart Firefox. Not sure what is meant by "your organisation" as I am a personal user, not organisation. I'm the single user of the browser (e.g. just one user on my PC, which is me) and also Admisitrator. Can someone help me remove this. Thanks John

Asked by john.udale 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Firefox input lag on Ubuntu 22.04

Hello Good People, I noticed that the snap version of Firefox had a lag issue when typing into input field. For example, when composing an email and wanting to use backs… (read more)

Hello Good People,

I noticed that the snap version of Firefox had a lag issue when typing into input field. For example, when composing an email and wanting to use backspace to quickly delete a misspelled word, then backspace works slowly, stuttering and jittering. If I hold down a key in the input field it also lays the character down in a stuttery, slow way.

I tried reinstalling the system and that solved the issue. But it has returned again. Maybe it was an update. I also installed WINE and waybridge to get some windows plugins to work on my DAW. I don't know if that has affected it.

I also tried removing the snap version and installing firefox using the terminal but the problem persisted.

It's an annoying problem. Any advice appreciated.

Asked by m.p.hammond 1 week ago

Answered by jonzn4SUSE 5 days ago

  • Solved

Firefox browser starts flickering when maximized and when the theme is dark.

Hello, I'm using samsung odyssey g7 32' monitor connected to my laptop with a rtx 2060. The monitor is connected with a minidisplay port to display port cable. The proble… (read more)

Hello, I'm using samsung odyssey g7 32' monitor connected to my laptop with a rtx 2060. The monitor is connected with a minidisplay port to display port cable. The problem doesn't occur on the laptop screen but it does on the samsung screen. The flickering stops when i make the window a little smaller. I am using KDE plasma 6.0.3 but the problem was also present when i was using Hyprland as my desktop enviroment. I tried troubleshoot mode but nothing changed. I am seeking help. Thanks.

Asked by ersandemircan57 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Locked

An abusive administer who poses as me and steals my account and download malware and viruses on my devices

I need help with an abusive administer he only an administer because he stole my e-commerce operating system in 2017 by putting malware on to my keyboard port so no key b… (read more)

I need help with an abusive administer he only an administer because he stole my e-commerce operating system in 2017 by putting malware on to my keyboard port so no key board would type I could not stop him I was originally hacked in 2014 I shut down my system that was unopened at the time for two years until I had gone through 25 devices because the abusive administer put malware onto all my devices and ruined them this has got to stop u just won money I can’t get into my google account because he changed my password and took my phone numbers because of so I can change the password to get into it I have about 25 google accounts for this reason every time something good happens and money is involved he takes my accounts so it don’t happen this isn’t the firsts time he has done this very same thing some one has to stop this criminal He takes Money off my cards and spends my money how much more of this do I have to put up with he is not an administer he is a hacking thief and I demand help

Asked by ddhw63 5 days ago

Last reply by ak.mozilla 5 days ago

  • Solved

How to Add preferences to Firefox through Windows Server Group Policy

Hi everyone. I have installed Firefox on all windows 10 workstations and I have also installed latest Firefox Group Policy ADMX on Server. I need to set some preferences … (read more)

Hi everyone. I have installed Firefox on all windows 10 workstations and I have also installed latest Firefox Group Policy ADMX on Server. I need to set some preferences on all Workstations. The preferences that I want to set are the ones that can be found in about:config.

But the problem is that only some of these preferences exist in Group Policy by default and it says "deprecated". I know that I can add additional about:config preferences in a Group Policy object called "Preferences". But no matter how I enter the format or how I change the JASON file, no preference policy is applied to Firefox in workstations. By the way when I change "Preferences" gpo in group Policy the next Policy called "Preferences (JASON on one file)" does also change. I have thoroughly searched the web and Mozilla support and have tested all suggestions but all to no avail. Can you please help me and Give me an example of how to do that? I would appreciate any answer in advance.

Asked by manoochehr.zangooei 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

default colors have somehow changed

I accidentally pressed a lot of keys on my keyboard and for some reason the default colors of Firefox have changed. I found out that by using Ctrl+Alt+D that I can switch… (read more)

I accidentally pressed a lot of keys on my keyboard and for some reason the default colors of Firefox have changed. I found out that by using Ctrl+Alt+D that I can switch the colors back to normal or to the colors that now appear automatically, but this only works for one tab. If I open a new tab, it shows the weird colors (see images below). I tried looking up specific shortcuts for Firefox considering the shortcut mentioned before (Ctrl+Alt+D) only works on Firefox. But I can't find any shortcut tied to that combination. I'm unsure what to do and how to fix this.

I would appreciate it if someone could tell me how to fix this.

Asked by link 1 week ago

Answered by zeroknight 1 week ago

  • Solved

How to identify elements with Inspector that are only visible on mouse click?

I press Ctrl+Shift+Alt+i and then press on the top left icon, but then I can only have one click to identify an element. What to do if I need two or three clicks to get t… (read more)

I press Ctrl+Shift+Alt+i and then press on the top left icon, but then I can only have one click to identify an element. What to do if I need two or three clicks to get to an element?

Asked by fioiu omotrl 5 days ago

Answered by cor-el 5 days ago

  • Solved

Missing "inbox" menu bar

Hi, Excuse my poor English (I am French). Linux Mint 21.3 Cinnamon (64), Thunderbird 115.9.0 (64) no added module - Installation from the Mint list of software. My probl… (read more)

Hi, Excuse my poor English (I am French). Linux Mint 21.3 Cinnamon (64), Thunderbird 115.9.0 (64) no added module - Installation from the Mint list of software. My problem : regardless of the provider (Proton, Gmail, Outlook, GMX - in IMAP), the message menu bar (see <https://support.mozilla.org/fr/kb/personnaliser-la-liste-des -messages#thunderbird:linux:tb115>) does not appear. How to make it reappear ? I think I have tried all the configuration menus and possible right clicks within Thunderbird ; I haven't found anything on the Net ; starting in safe mode did not change anything. I come from Windows 10 where I didn't have this problem. Thanks in advance for your help

Asked by Gilles 5 days ago

Answered by david 4 days ago

  • Solved

Amazon Parent Dashboard not functioning on Firefox (but works on Chrome)

Anyone else had the problem of not being able to sign in to the Amazon Parent Dashboard via Firefox? But works on Chrome. Same on desktop and android versions of Firefox.… (read more)

Anyone else had the problem of not being able to sign in to the Amazon Parent Dashboard via Firefox? But works on Chrome. Same on desktop and android versions of Firefox.

Amazon chat support not helpful and just told me to use Chrome!

Asked by benshakespeare 1 week ago

Answered by zeroknight 1 week ago