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Thunderbird authentication of Gmail IMAP Account fails

I'm trying with utter lack of success to configure a Thunderbird install to link to a Gmail account via IMAP. System Basics: Windows 10 Home, 64bit, fully patched. Anti… (read more)

I'm trying with utter lack of success to configure a Thunderbird install to link to a Gmail account via IMAP.

System Basics: Windows 10 Home, 64bit, fully patched. Antivirus by MalwareBytes 4.30 Premium, fully updated. No fancy firewall, just a regular router.

This account had been installed and working fine until a family member "helpfully" changed the Gmail password, but reauthentication fails. I enter the account details, including password, into the Thunderbird Accounts settings for the account; it pings Google and correctly retrieves all the IMAP settings, and when I click "Done" Thunderbird opens a browser window to Google's two-step authentication with the email address prepopulated. However, when I click the blue "Next" button on that authentication page, rather than advancing to a password screen, the browser simply deletes the email address from the text box and stays on the same screen (see attached image for what I'm talking about).

Things I've tried:

  • Uninstall, reboot, reinstall Thunderbird.
  • Turn off MalwareBytes protection.
  • Uninstall, delete every registry key related to Thunderbird, reboot, reinstall Thunderbird.
  • Clear cache on every browser on the system
  • Change Windows default browser settings to either Chrome (see below) or IE/Edge
  • Install new browser (Chrome wasn't yet on this PC), then change Thunderbird's file handler for https to Chrome (this is MUCH harder than it used to be as T-Bird v. 78.anything doesn't have the old "Preferences" menus)

Incidentally, changing browsers doesn't seem to make a difference in that pop-up browser window, so I suspect Thunderbird is using its own internal browser and not the system browser.

I have, and can send, the support info extract from T-bird to a support technician but am unsure of uploading it here. Nevertheless, I welcome suggestions ... this is driving me nuts!

Asked by dwm685 1 year ago

Answered by sfhowes 1 year ago

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Cannot send email with smtp.office365.com

I was connected to O365 with my work email but cannot send any message. IMAP works just fine, all folders synced regularly, but sending not work for some unknown reason.… (read more)

I was connected to O365 with my work email but cannot send any message. IMAP works just fine, all folders synced regularly, but sending not work for some unknown reason.

SMTP setting is as follow: smtp.office365.com port 587 STARTTLS OAuth (this is correct setting, all others shows errors, including outlook.partner.cn & smtp.office365.cn, which is completely normal since I'm not in China).

The first thing that jump out is that my password is not OK, which is not correct. Password is OK. Click on "Retry" or "Enter new password" do nothing, just return the same pop up. If "Cancel", then receiving message with "unknown error 80004005" and all other blablabla about unknown reasons, with instruction to check my SMTP settings.

I've tried all variations available, but nothing works. Sometimes, at some moment after click on Cancel, it said "Message sent" and I can see it in my Sent Items folder, but it's fake because I never receive that test message to my personal Gmail address.

I have already tried all suggestions I could find (deleting passwords, resetting all, restarting, deleting and adding account again, changes in Config editor related to security.tls), but nothing worked for me.

My OS: Win 10 Pro, build 2004, TB version 78.3.2

Any advise is very welcome. Thank you all in advance.

Asked by denexi 1 year ago

Answered by Norbert 1 year ago

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Enable/disable automatic redirect.

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings… (read more)

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings and disable the automatic redirect. Now a week or two later I'm sitting here going I can't find the setting anymore? I can't even search for it and have absolutely no results you would think searching for "redirect" in the settings pain would bring it up. it's probably something that got buried in developer tools that I would never be able to turn off/toggle again unless I get lucky with the right extremely memorable and easily accessible incantation in the about : config because that's just all so well documented. Is it a "1" is it a "0" is it a "5" which one disabled / enabled what is the other options do?

Asked by iMark77 1 year ago

Answered by cor-el 1 year ago

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you must log in to this network before you can access the internet

Hi everyone, I have this message that appears on every web page but my connection is fine: "you must log in to this network before you can access the internet". It appear… (read more)

Hi everyone,

I have this message that appears on every web page but my connection is fine: "you must log in to this network before you can access the internet". It appeared I don't know how (maybe after using my VPN?) and I can't get rid of it. Any idea?

In advance, thanks a lot.

Asked by jean.souviron 1 year ago

Answered by Scribe 1 year ago

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Touchpad gestures doesn't work in Firefox. Please add this very useful feature.

Windows 10 gesture two finger swipe left and two finger swipe right doesn't work in Firefox. Two finger swipe left allows user to go history backward and two finger swipe… (read more)

Windows 10 gesture two finger swipe left and two finger swipe right doesn't work in Firefox. Two finger swipe left allows user to go history backward and two finger swipe right allows user to go history forward. These gestures work in Firefox if the user hold Alt key and preform the gestures. But most of the users don't like to hold Alt key and preform the gestures. Please fix that issue.

Asked by Rifat Mahmud 2 years ago

Answered by FredMcD 2 years ago

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HERE is the answer to put "TABS BELOW" which will work with Firefox V90 using the - userChrome.css - file

HERE IS THE ANSWER Here is the answer to get TABS BELOW with Firefox V90 . . copy all of this code below the broken line into your - userChrome.css - file and save it. Yo… (read more)

HERE IS THE ANSWER Here is the answer to get TABS BELOW with Firefox V90 . . copy all of this code below the broken line into your - userChrome.css - file and save it. You can modify the 45px in this line if you wish to get an appropriate height . . just experiment with different numbers till you get it right --menubar-height: 45px; /*30px|41px=11px; caption buttons on menubar*/

Also to make the tabs wider or narrower, modify the line which is coded width: 50vw !important;

Finally you must enable - css - in Firefox, by typing about:config into your address bar, and search for toolkit. When all the toolkit options appear change the one which says toolkit.legacyUserProfileCustomizations.stylesheets to TRUE by click the icon in the right hand column. Than close Firefox and reopen, and check how it looks This will enable your - css - file to be read, and interpreted and accepted by the Firefox browser.

-------------------------------------------------------------------
@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

/* TABS: bottom - Firefox 65 and later - updated for 89+ */
/* https://searchfox.org/mozilla-release/source/browser/themes/shared/tabs.inc.css */
/* https://raw.githubusercontent.com/Aris-t2/CustomCSSforFx/master/classic/css/tabs/tabs_below_navigation_toolbar_fx89.css */
/* https://developer.mozilla.org/en-US/docs/Tools/Browser_Toolbox */

/* ROOT - VARS */
/* you can adjust the CSS variables until it looks correct */
/* you can use the Browser Toolbox to get the toolbar heights */

*|*:root {
  --tab-toolbar-navbar-overlap: 0px !important;

  --tab-min-height: 40px !important;
  --tab-min-width:  60px !important;

  --tab-adjust:  0px; /* adjust tab bar - only for 68-73 */
  --tab-caption: 5px; /* caption buttons on tab bar */
}

/* TAB BAR - below nav-bar */
#navigator-toolbox toolbar:not(#nav-bar):not(#toolbar-menubar) {-moz-box-ordinal-group:10 !important;}
#TabsToolbar {-moz-box-ordinal-group:1000 !important;}

#TabsToolbar {
  display: block !important;
  position: absolute !important;
  bottom: 0 !important;
  width: 50vw !important;
}

#tabbrowser-tabs {
  width: 100vw !important;
}

/* navigator-toolbox - PADDING */
*|*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
  position: relative !important; /*89+*/
  padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*ADJUST*/
  background-color: var(--toolbar-bgcolor) !important;
}

/* TabsToolbar with menubar and titlebar hidden - rules for Firefox 65-73 */
*|*:root[tabsintitlebar]:not([inFullscreen="true"]):not([sizemode="maximized"]) #toolbar-menubar[autohide="true"] ~
 #TabsToolbar{
  bottom: var(--tab-adjust); /*ADJUST*/
}

/* TABS: height */
#tabbrowser-tabs,
#tabbrowser-tabs > .tabbrowser-arrowscrollbox,
.tabbrowser-tabs[positionpinnedtabs] > .tabbrowser-tab[pinned] {
  min-height: var(--tab-min-height) !important;
  max-height: var(--tab-min-height) !important;
}

#TabsToolbar {
  height: var(--tab-min-height) !important;
  margin-bottom: 1px !important;
  box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*OPTIONAL*/
  background-color: var(--toolbar-bgcolor) !important;
  color:            var(--toolbar-color) !important;
/*  z-index: 1 !important; */
}

/* indicators *//*
*|*:root[privatebrowsingmode=temporary] .private-browsing-indicator {
  position: absolute !important;
  display: block !important;
  right: 0px !important;
  bottom: 0px !important;
  width: 14px !important;
  pointer-events: none !important;
}
*/
.private-browsing-indicator {display: none !important;}
.accessibility-indicator    {display: none !important;}

/* Indicators - HIDE *//*
*|*:root:not([accessibilitymode])             .accessibility-indicator    {display: none !important}
*|*:root:not([privatebrowsingmode=temporary]) .private-browsing-indicator {display: none !important}
*/

/* Drag Space */
.titlebar-spacer[type="pre-tabs"],
.titlebar-spacer[type="post-tabs"] {
  width: 20px !important;
}

/* Override vertical shifts when moving a tab */
#navigator-toolbox[movingtab] > #titlebar > #TabsToolbar {
  padding-bottom: unset !important;
}

#navigator-toolbox[movingtab] #tabbrowser-tabs {
  padding-bottom: unset !important;
  margin-bottom: unset !important;
}

#navigator-toolbox[movingtab] > #nav-bar {
  margin-top: unset !important;
}

/* Hide window-controls and caption buttons on Tab Bar */
#TabsToolbar #window-controls {display: none !important;}
#TabsToolbar .titlebar-buttonbox-container {display: none !important;}

Asked by Trevor George, Bristol, UK 1 year ago

Answered by Trevor George, Bristol, UK 1 year ago

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How to disable: "Your internet connection was restored" notifications?

How to disable: "Your internet connection was restored" notifications? – Terribly annoying and only started in the last version 77.0.1 very recently. I rather switch to a… (read more)

How to disable: "Your internet connection was restored" notifications? – Terribly annoying and only started in the last version 77.0.1 very recently. I rather switch to another browser if I cannot get rid of this. Checked my 3 plug-ins, but cannot find anything there, nor if it is something on Facebook I cannot find it. Any idea?

Asked by eyeless 2 years ago

Answered by McCoy 2 years ago

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Import .CSV file to password manager

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from fi… (read more)

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from file), I am to ensure that signon.management.page.fileImport.enabled is set to true. I don't see that operator within the listing of configuration options. I can create that operator and set it to true, but that doesn't make the 'import from file' option appear in the three dot drop down menu within the Logins and Passwords page. Has the title or location of the fileImport operator changed, been moved?

Asked by bradloberg 1 year ago

Answered by cor-el 1 year ago

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firefox snap 89.0, to play video, you need to install the required video codecs

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need … (read more)

On ubuntu 20.04, the snap version of firefox can't play some videos. Some youtube videos will play but streams won't, and then I get the message "to play video, you need to install the required video codecs". On telegram web and tweetdeck I also get this message while trying to play some video.

Since it's a snap, nothing I do on my system will solve the problem, I cannot install any codecs.

It's firefox 89.0

Asked by Lucas Zanella 1 year ago

Answered by cor-el 1 year ago

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Disable update popup?

Users have been complaining about update nags for several years, and when a solution is found via about:config, Mozilla typically puts a spanner in the works and deletes … (read more)

Users have been complaining about update nags for several years, and when a solution is found via about:config, Mozilla typically puts a spanner in the works and deletes the relevant config items like 'app.update.silent', 'app.update.doorhanger... etc.

I just want to remove the popup, not the ability to update. I'll update when I'm good and ready, and I don't need a popup each and every day nagging me to do so.

If Mozilla must ape Chrome, then aping Chrome's non-nagging update policy would be a good move.

FF 85.0.2

Asked by Jason 1 year ago

Answered by FredMcD 1 year ago

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download keep failing

i am trying to download a file (about 50gb) and the download keeps failing. When i click reply the download continuous. It downloads fine for a little bit then it fails a… (read more)

i am trying to download a file (about 50gb) and the download keeps failing. When i click reply the download continuous. It downloads fine for a little bit then it fails again. Keep in mind when i click the trry agin button the download does not restart, it just continuous to download where it left off. (sort of like just pause and unpause) what should i do?

Asked by johnkarpontin 1 year ago

Answered by FredMcD 1 year ago

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Thunderbird Light/Dark mode

It seems that Thunderbird follows the Windows 10 settings and installs Dark mode, making the emails/messages unreadable. From what I've read, the only way to correct that… (read more)

It seems that Thunderbird follows the Windows 10 settings and installs Dark mode, making the emails/messages unreadable. From what I've read, the only way to correct that is to set Windows in Light mode, which is not always suitable.

It would be nice if Thunderbird had it's own Light/Dark mode feature, allowing the users to select which mode they prefer.

Any thoughts/suggestions on the matter?

Asked by Midnight 2 years ago

Answered by sfhowes 2 years ago

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Gmail won't load

Gmail will not load in Firefox, but will in Chrome. I've cleared my history, cookies, and cache. I made sure I had the latest Firefox update, restarted my computer, check… (read more)

Gmail will not load in Firefox, but will in Chrome. I've cleared my history, cookies, and cache. I made sure I had the latest Firefox update, restarted my computer, checked in internet connection, everything I could think of. There is no error message; it just stops loading and the page is totally blank, as you can see on the attached image. I've run out of ideas and know-how. Anyone else had this issue and resolved it?

Asked by jvelmore 1 year ago

Answered by cor-el 1 year ago

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Why are all docs I output to PDF now turned into Firefox HTML files? It needs to stop!

Ever since I installed the last update, 84, which caused a host of problems I will not go into, an unanticipated one was that I can non longer output to PDF as Firefox au… (read more)

Ever since I installed the last update, 84, which caused a host of problems I will not go into, an unanticipated one was that I can non longer output to PDF as Firefox automatically changes it to Firefox HTML Files. I can view them in Acrobat, but the subtle difference makes it impossible for Word Perfect to recognise them if I need to import them back (as in when something gets lost and all I have is the PDF). Please, community, do NOT tell me all I need to do is use MS Word to fix this. This is NEVER going to happen, now or ever! Now that this made clear, what, if anything can I do? And why would Firefox have anything to DO with me converting WP files into PDF? Clearly there is some greedy little finger stuck somewhere, because the proof is in the long list of files I now have that are no longer PDF. I have opened them in Acrobat and saved them again, but they still show up as FIrefox HTML Files. Aaargh! Help, please! It's driving me mad!

Asked by ljorde 1 year ago

Answered by Wesley Branton 1 year ago

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Using Firefox with OS 10.10.5

I'm on an older iMac using OS 10.10.5 Yosemite. I can't upgrade due to work. Currently I'm running Firefox 78.3.1esr (64bit) and I'm having trouble seeing some websites … (read more)

I'm on an older iMac using OS 10.10.5 Yosemite. I can't upgrade due to work.

Currently I'm running Firefox 78.3.1esr (64bit) and I'm having trouble seeing some websites correctly (see attached screenshot for ebay for example). Sites also take a longer time than usual to render.

Is there anything I can do to make Firefox work well again?

Thanks!

Asked by susanfarro 1 year ago

Answered by cor-el 1 year ago

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Why does Firefox take up so much RAM?

I have been using Firefox for the past 2 years, but only recently have I noticed that Firefox is using 1 GB of RAM! It never increases or decreases and its getting very a… (read more)

I have been using Firefox for the past 2 years, but only recently have I noticed that Firefox is using 1 GB of RAM! It never increases or decreases and its getting very annoying now since I have barely any RAM to run zoom with (which for some reason takes up the rest of my RAM). I can't even run anything else, and thats annoying me a lot since my fan has to keep running. I can't upgrade my RAM because I use a laptop, and my laptop is under warranty and I can't afford to lose the warranty by upgrading the RAM. Is there any other way to decrease memory usage beside using about:memory and pressing the "minimize memory usage" button? Nothing happens when I press the button.

Asked by unknownturtle64 1 year ago

Answered by FredMcD 1 year ago

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set "print with system dialog" as default

dear ladies and gentlemen, Firefox has been delivered with the new print dialog since version 82. I have to print around a hundred PDF files at work (usually only the fir… (read more)

dear ladies and gentlemen,

Firefox has been delivered with the new print dialog since version 82.

I have to print around a hundred PDF files at work (usually only the first page of the document). The new print dialog means that there is a lot more work for me here.

Is it possible to set the "old" system print dialog by default or to instruct firefox to always print only the first page of the document by default?

Asked by Bruce Wayne 1 year ago

Answered by cor-el 1 year ago

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OAuth 2.0

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth… (read more)

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth 2.0 requirement?

Asked by car-nuts 7 months ago

Answered by christ1 7 months ago

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"The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

My system requires me to log in to the internet when I start up. Usually I am given a message and asked to click on a link, which brings up my login page. Since yesterda… (read more)

My system requires me to log in to the internet when I start up. Usually I am given a message and asked to click on a link, which brings up my login page. Since yesterday I have been receiving the following message: The page isn’t redirecting properly

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete.This problem can sometimes be caused by disabling or refusing to accept cookies." I have cleared my cookies and cache and restarted numerous times. This message keeps coming up. I am able to access my home page, but any attempt to click on bookmarked links results in this message, and occasionally it will refuse even that, telling me it's redirected me too many times. Apart from clearing my cookies cache, which doesn't help, what else can I do to fix this problem? Thanks

Asked by liz23 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago