• Solved

glxtest: failed to read data from glxtest

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is h… (read more)

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is happening.

Asked by RandomTroll 15 hours ago

Answered by TyDraniu 9 hours ago

  • Solved

Thunderbird crashes on startup @ RtlpxVirtualUnwind | RtlVirtualUnwind

I accidently powered off system (PC with Windows 10) without closing programs, including Thunderbird. After restarting the system and opening Thunderbird, TB crashed. I h… (read more)

I accidently powered off system (PC with Windows 10) without closing programs, including Thunderbird. After restarting the system and opening Thunderbird, TB crashed. I have tried numerous fixes:

  • Installed the latest version of TB (from 78.11.0 to 102.8.0)
  • Opening TB in Safe Mode (disabling all add-ons, reset toolbars & controls)
  • Uninstall & reinstall TB

All result in the Crash Reporter dialog, with Report Contents. I can supply the report contents. (It wasn't obvious how to attach to this forum post.)

One KB item (https://support.mozilla.org/en-US/questions/1337785) suggested that the issue may have to do with session.json file. Based on the file timestamp, that seems likely. But I don't know how to edit this file to fix the problem.

I also created a new TB profile, with does not crash on startup, but I cannot get email properly configured.

I have hundreds (maybe 1000s) of email stored in TB that I cannot access.

I would greatly appreciate any help!

Asked by quigg2954 1 week ago

Answered by Wayne Mery 2 days ago

  • Solved

Firefox not starting

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options. Still not working even after cleaned all Firefox related file… (read more)

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

Asked by jagrose2000 6 days ago

Answered by cor-el 2 days ago

  • Solved

One of my Firefox fonts is not right

seems like firefox is not understanding a font and instead its using - caption so I cant read any of my shortcuts . see attachment . how do I change this … (read more)

seems like firefox is not understanding a font and instead its using - caption

so I cant read any of my shortcuts . see attachment . how do I change this

Asked by paulvan36 1 day ago

Answered by jscher2000 - Support Volunteer 22 hours ago

  • Solved

Install custom add-on

Hello, I am trying to install an add-on on my (android) firefox beta by following this blog https://blog.mozilla.org/addons/2022/12/15/new-extensions-available-now-on-fi… (read more)

Hello,

I am trying to install an add-on on my (android) firefox beta by following this blog https://blog.mozilla.org/addons/2022/12/15/new-extensions-available-now-on-firefox-for-android-nightly/ I have submitted my add-on,it has been approved and i downloaded the xpi file. I have created a collection (https://support.mozilla.org/en-US/kb/how-use-collections-addonsmozillaorg) How do i add the xpi file on my collection?

Thanks

Asked by dreamewaver91 1 day ago

Answered by TyDraniu 9 hours ago

  • Solved

Create and use mailing lists

How can I create mailing lists and use them. I checked on the internet. In mzl.la/1Go7VOo you describe a possibility which does not work, because File does not have optio… (read more)

How can I create mailing lists and use them. I checked on the internet. In mzl.la/1Go7VOo you describe a possibility which does not work, because File does not have option for New > mailing list. When I originally, years back transferred my address book to Thunderbird I had mailing lists, which were 'erased when Thunderbird synced with my Google gmail account. Please help. I really need to create mailing lists for my research work. Thanks

Asked by utz.schmidt1985 2 days ago

Answered by utz.schmidt1985 11 hours ago

  • Solved

How to create mailing list and use for emails with latest thunderbird version?

How can I create mailing lists and use them. I checked on the internet. In mzl.la/1Go7VOo you describe a possibility which does not work, because File does not have optio… (read more)

How can I create mailing lists and use them. I checked on the internet. In mzl.la/1Go7VOo you describe a possibility which does not work, because File does not have option for New > mailing list. When I originally, years back transferred my address book to Thunderbird I had mailing lists, which were 'erased when Thunderbird synced with my Google gmail account. Please help. I really need to create mailing lists for my research work. Thanks. I will be glad to donate once I get an answer what to do.

Asked by utz.schmidt1985 2 days ago

Answered by utz.schmidt1985 11 hours ago

  • Solved

Make "show results as list" the default when searching

I find the default view when searching for a keyword very overwhelming. There's a button that translates "show results as list" (my language is German) which leads to a m… (read more)

I find the default view when searching for a keyword very overwhelming. There's a button that translates "show results as list" (my language is German) which leads to a much better view of the emails containing the key word. How can I make it the default search view? Thanks!

Asked by Arno Heimlich 2 months ago

Answered by Matt 2 months ago

  • Solved

Firefox keeps crashing. Version 111.0

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230… (read more)

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230320 bp-4206a498-bc21-45d4-91b8-2edb40230320 bp-230d21d1-0527-4806-9da1-9aa8b0230320

Asked by deep.maniyar 2 days ago

Answered by TyDraniu 17 hours ago

  • Solved

Firefox has 'broken' its UI in some way after updating. Is there a way to fix this without refreshing & thus losing tabs/sessions etc?

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what hap… (read more)

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what happened, I'm guessing an update changed 'something', but how do I nondestructively fix it?

All webpages seem affected.

(reddish bars in second screenshot are my removing some URLs, but everything else is my UI as seen)

Thanks greatly for any insights...

Asked by thesilverhornet 1 day ago

Answered by thesilverhornet 14 hours ago

  • Solved

Mail merge places emails into OUTBOX but I cannot send them

Hi I used MailMerge to create a few hundred emails and put them in my OUTBOX. Now I cannot send them, and when I go to FILE the SEND UNSENT MESSAGES tab is grayed out. … (read more)

Hi

I used MailMerge to create a few hundred emails and put them in my OUTBOX. Now I cannot send them, and when I go to FILE the SEND UNSENT MESSAGES tab is grayed out.

I could do the mail merge again and place the merged emails elsewhere, if need be.

thanks

Asked by tkaufman1 1 week ago

Answered by Toad-Hall 5 days ago

  • Solved

Thunderbird “Profile”

Hi, I have spent 10 hours looking. I am using the Portable version of Thunderbird. 102.9.0 (32-bit) Have been for years. In the Profile folder, there is a folder named… (read more)

Hi, I have spent 10 hours looking. I am using the Portable version of Thunderbird. 102.9.0 (32-bit) Have been for years. In the Profile folder, there is a folder named “Mail”. G:\Thunderbird Portable\Data\profile\Mail\ In the mail folder there are a lot of entries like, “pop.gmail-1.com”, “pop.gmx-1.com”, “pop.googlemail-1.com”, ‘pop3.live.com”, “pop-mail.outlook-1.com’. There are a lot of entries that were left behind from long removed accounts.

Is it safe to remove these entries? Should I? I am in the process of removing and restoring my accounts.

Thanks.

Asked by JoeGons 1 day ago

Answered by david 15 hours ago

  • Solved

SEC_ERROR_UNKNOWN_ISSUER with internal CA on Ubuntu 16.04 Thin-Clients

Hi, im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our … (read more)

Hi,

im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our version of the thin-clients. So yeah its super old and I'm not able to update any of this. There is no security.enterprise_roots.enabled option available. What would be the best way to solve this issue for ~400 clients. Thanks in Advance Regards Tekkion

Asked by Tekkion 1 day ago

Answered by Tekkion 18 hours ago

  • Solved

Video error in multiple pages on Linux KDE neon

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there … (read more)

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there is no difference.

Asked by cebeoc 1 day ago

Answered by cebeoc 22 hours ago

  • Solved

I cannot unpin Firefox from the taskbar

How do I uninstall the Firefox icon from the taskbar? The standard article on the Firefox Support website is `How to pin and unpin Firefox from the taskbar on Windows 1… (read more)

How do I uninstall the Firefox icon from the taskbar? The standard article on the Firefox Support website is `How to pin and unpin Firefox from the taskbar on Windows 10 and Windows 11', but it seems to be out of date. It says to right-click on the icon and click on `Unpin from taskbar', but there is no such item in the right-click menu any more.

I know that it became difficult to unpin the Firefox icon about a year ago. I got a new PC recently and installed Firefox, but I could not remove the icon. Then realised that I should have done this during installation, by using 'Custom installation' and unticking the 'Icon on taskbar' option. I searched the web for clues and found none, so I uninstalled and reinstalled, which was a nuisance.

Some months later, I have just installed the new version 110.0.1, but I forgot to use 'Custom install', with the result that the icon is back on the taskbar. Again I have searched the web, and again no success. I tried reinstalling V110.0.1 on top, using 'custom install' this time --- I could switch off the 'Icon on taskbar', but the icon is still there.

I don't want to uninstall-reinstall this time because I have now configured Firefox as I want it, so that would waste a lot of time --- and I will probably forget again sometime in the future.

I am sure that Firefox has not done this deliberately, because they are always so much on the user's side.

QUESTION: How do I unpin the Firefox icon from the taskbar without uninstalling? I have an idea that there is a registry hack that will achieve this.

Asked by bill292 1 day ago

Answered by TechHorse 23 hours ago

  • Solved

Flashing video on https://abcnews.go.com/

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is… (read more)

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is an autostarting video. But instead of either waiting until I click on it or autostarting normally, it flashes wildly. I have disabled all extensions and the problem persists. Has anyone else encountered this? And more importantly, does anyone have a fix for this issue?

Bob Reed

Asked by neutronJK 5 days ago

Answered by jonzn4SUSE 1 day ago

  • Solved

places.sqlite always corrupting when opening Firefox

Prior to today, occasionally I would need to restore from a Time Machine backup the files "places.sqlite", "places.sqlite-shm", and "places.sqlite-wal" into my default pr… (read more)

Prior to today, occasionally I would need to restore from a Time Machine backup the files "places.sqlite", "places.sqlite-shm", and "places.sqlite-wal" into my default profile, because I would lose my bookmarks & history.

However, beginning this morning, that procedure did not work. Every time I open up Firefox, the "places.sqlite" file would corrupt immediately and no attempt at restoring (from any backup date/time) would fix the issue.

I am running Mac OS 11.7.2 (Big Sur) and Firefox 111.0.

This is VERY frustrating, because I rely heavily on my bookmarks and passwords.

PLEASE HELP!!!!!!

Asked by rscott1 1 week ago

Answered by exclusive01 1 day ago

  • Solved

Thunderbird read emails

TB 102.8.0 has stopped showing headings for all read emails that were there before TB 102.8.0 was installed. How do I see the headings again? Doing a search shows that th… (read more)

TB 102.8.0 has stopped showing headings for all read emails that were there before TB 102.8.0 was installed. How do I see the headings again? Doing a search shows that the emails are still there.

Asked by billcanwork 5 days ago

Answered by billcanwork 1 day ago