All Products Support Forum

How do I remove this crap tab list? I don't want that option, Firefox just updated and added it as a fixed function. Honestly it seems that the Firefox development team does not care about the interests of users, currently I need to use 2 browsers because one of them does not have an option to create shortcuts to the sites I frequent

Mailto is missing from my applications section in Firefox settings. How do I add it back in? I've done an online search but nothing I found worked.

I'm having difficulties adding an image but this is what is listed in my Settings - General - Applications: Under Content Type, I have: Portable Document Format (PDF) Extensible Markup Language (XML) Scalable Vector Graphics (SVG) WebP Image AV1 Image File (AVIF)

I tried searching applications for mailto and gmail but I get no returns.

Does anyone have any suggestions?

Hello How to remove extension symbol from toolbar? ^(see image): https://i.imgur.com/2bh8se5.png Any idea? Thanks

I have received an email from Talktalk explaining that they will be making changes to the system in October and giving different email app settings. I use Thunderbird and I made what I think are the recommended changes including changing the incoming mail settings to mail.talktalk.net. I have tried to verify the changes and use Thunderbird but I now find that I can get no further as I am asked to 'Enter your password for 'aparr17@talk.net' on 'mailtalktalk.net' I am subsequently advised that 'Log in to servermail.talktalk.net with user name aparr17 @talktalk.net' failed and asked to enter a new password. Needless to say I can get no further and as I would like to continue to use Thunderbird after Talktalk have made the changes can you advise me how to get further forward with Thunderbird and the changed settings.

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way to access the other ones. Is this broken or is it a recent change? If so, can I revert the behavior with a preference?

Under "manage devices", I still see all of my synced devices, they just don't show up in the "send to device" submenu.

Recently I began having trouble with Thunderbird complaining that the configuration for Microsoft 365 couldn't be verified. I've confirmed the username and password are good and I can see reports of successful authentication in Azure, but I'm still unable to complete the setup process to add an account. I've doublechecked that IMAP and SMTP are enabled in Exchange. Any ideas what else I can check?

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

I'm a physical keyboard user for Android and find it impossible to use Firefox, there doesn't seem to be any documentation on simple keyboard shortcuts for access the addressbar or menubar, getting to search in the page, or access fine-grained tools for navigation like there is on the desktop version.

Where are these features documented? The Android Talkback feature doesn't cut it for me.

After having to refresh Firefox, all extensions are missing from my toolbar. They're still installed and function but some require tweaking options on a per page basis and it's a hassle to have to work through multiple menus when they should just be a click away. From other answers, it seems like the extenstions should be in the customise toolbar page but only the standard options are there. I've tried disabling and enabling them, as well as removing and adding them again already with no results.

How do I either get them back to the toolbar or the customise page so I can add them myself?

get this response

Login to server smtp.office365.com with username xxx@aaaaaa.xxx failed.

Never sends. works ok in Hotmail. just not office 365

duplicate. https://support.mozilla.org/en-US/questions/1404059

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying icon that I don't want to persistently see, but it would seem that Firefox DISABLED the ability to remove these annoying icons. Please let us continue to customize our own toolbars and allow us to remove unwanted icons.

Hi I try to move from Google Chrome to Firefox but I fail on a simple but important setting. How can I set the home page to a specific URL. If I go to settings -> Homepage I do not find the field where I can set my homepage. Thanks, Rupert.

bp-52aadafa-d8a1-495c-910e-e3ea40230117 bp-e2f3f3fa-2427-42f8-b455-f0daf0230117 bp-d495523a-ecdf-4282-b784-00e890230117 bp-3cb2bfd3-d066-4dfd-8105-df4bf0230117 bp-e217c307-dcdd-48f2-ac6c-d9fe90230117 bp-b06b6c11-ceb1-45da-be27-e2e540230117 bp-6a9d039e-8265-4edc-b285-0da350230117 bp-da80b395-2ba6-455f-9887-87cd40230117 bp-f945b086-6a0a-469b-936b-c23420230117 bp-686f1023-c63a-4879-b168-ff7980230117 bp-76cf5e66-98a5-4e42-ad59-641580230117 bp-a4dbdd3d-c828-49d2-9083-1dc6d0221227 bp-8e940aed-540d-448d-99de-e7f900221227

I've recently switched back to Firefox from Edge and have run into a frustrating issue.

When I try to print documents from Firefox, the "Color Mode" in the print settings is grayed out so I can't select B&W.

This same problem exists both on my MacOS laptop + my Windows 11 desktop. Additionally, they are connected to different printers on different networks. It also occurs whether I'm trying to print a PDF or anything else in Firefox.

Based on this, it appears Firefox is the culprit here.

Any ideas on how to fix this?

Firefox Version: 108.0

Hi, I used to use Firefox on my Lenovo laptop, but now using an iPad instead. Although I cam login, it appears that all synced accounts and passwords are gone. Please advise how I may retrieve my password that I have saved.

I have one computer with error "user authenticated but not connected". I have already reinstalled software, re-created user account. Changed password.

On account recreation OAuth2 do not display regular app rights display at end of Oauth2 login cycle. Microsoft Mail works on same computer and same account works on other machine.

How to completely reset Thunderbird settings?

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats.mozilla.org/report/index/7d671357-2d98-4bbc-b177-4029e0221221

I have tried disabling add-ons/ exensions, disabling auto-fill, downgrading security, reinstalling (even the ESR edition), deleting Firefox files from the library/application_support - but it doesn't simply work. Not sure if this is an OS issue.

Any ideas would really help. Getting the below info on the about:crashes each time:

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000018