Can't stop annoying pop up tab

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/ showing this message: An error occurred during a connec… (read more)

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/

showing this message: An error occurred during a connection to 0.0.0.1.

I already re-installed Firefox but this bug keems popping up.

BTW: I did not do a d*** thing. It just started yesterday and is extremely annoying!

Asked by michael686 5 days ago

Last reply by cor-el 2 days ago

  • Solved

Thunderbird is no longer properly closing after upgrading to 115.10.0 (x64)

I upgraded to Thunderbird 115.10.0 (x64) earlier today and now the program is no longer closing completely (I've tried using the X at the top right of the window, and I'v… (read more)

I upgraded to Thunderbird 115.10.0 (x64) earlier today and now the program is no longer closing completely (I've tried using the X at the top right of the window, and I've also tried File menu -> Exit). I first discovered this when I was using CCleaner to clean my temporary items and it asked me if I wanted to close Thunderbird after I had already closed it. I then checked my running processes and there are three Thunderbird processes that remain after the program has supposedy closed (Task Manager screenshot attached).

Any help with this seemingly new bug is greatly appreciated!

Much thanks, -Snipe

Asked by reed7 1 week ago

Answered by reed7 5 days ago

Deleting email account: Remove is greyed out

Trying to delete an email account that is no longer used. System continues to attempt to read from the provider because I cannot remove the account and is delivering erro… (read more)

Trying to delete an email account that is no longer used. System continues to attempt to read from the provider because I cannot remove the account and is delivering error messages every few minutes which is very annoying.

I've gone through Account settings>Remove account>Confirm remove BUT the only active option is Cancel. The Remove and More Info buttons are greyed out.

Asked by Chris 2 weeks ago

Last reply by Chris 2 weeks ago

Buttons do not respond to clicks when playing an iframe video on the Firefox browser on Android.

When displaying an iframe video in a popup, clicking the close button and other click events do not work. This issue only occurs in the Firefox browser on Android, while … (read more)

When displaying an iframe video in a popup, clicking the close button and other click events do not work. This issue only occurs in the Firefox browser on Android, while it functions correctly in the Firefox browser on iOS.

Is this a default behavior.

Asked by Ajithkumar Selvaraj 2 weeks ago

Last reply by Ajithkumar Selvaraj 6 days ago

Opening an email with multiple emails in it opens multiple tabs - how to stop this?

When opening an email with previous email responses on it a seperate tab automatically opens for each previous email on that email. Before the update a few months ago onl… (read more)

When opening an email with previous email responses on it a seperate tab automatically opens for each previous email on that email. Before the update a few months ago only one tab would open when opening a new message and I want that system to continue. I cannot see how to do that.

I also prefer the previous option of unread emails in bold (showing on Inbox) rather than now underlined. Can I change that too?

Thank you

Asked by guy25 3 weeks ago

Last reply by guy25 3 weeks ago

Trouble setting up mailbox for Thunderbird running inside Microsoft Remote Desktop

When I try to set up my inbox for my email within Remote Desktop, Thunderbird does find the correct settings, starts to log in and stops with a warning "User canceled pri… (read more)

When I try to set up my inbox for my email within Remote Desktop, Thunderbird does find the correct settings, starts to log in and stops with a warning "User canceled primary password entry" and then hangs while Sending login information...

Below that warning, it says Password OK but nothing happens beyond there. Unless I stop it, it stays at the Sending login information... stage for 5-10 minutes before timing out.

What is causing this cancelling of primary password entry? (as in nothing I'm doing).

Asked by drgordon 3 weeks ago

Last reply by drgordon 3 weeks ago

Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (read more)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Asked by ju.col 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

  • Solved

Authentication failure while connecting to server imap.gmail.com.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show… (read more)

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

Asked by Jason Carroll 4 months ago

Answered by sfhowes 4 months ago

  • Solved

CAN NOT find the file path location of Firefox.exe application.

Hello, James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate i… (read more)

Hello,

James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate it in File Explorer. I have done an entire (C:) drive search and turned up nothing. C:\Users\(username)\AppData\Local\Mozilla Firefox does not exist in my file system. I am at a loss here and it's driving me bonkers!

Asked by jbab52 2 months ago

Answered by Paul 2 months ago

Youtube videos dropping 2/3 of frames.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on. I have found that if I double tap to… (read more)

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Asked by pblock4 2 months ago

Last reply by tomaszuk 1 week ago

  • Solved

Tabs Reappearing After Being Closed

This applies to the latest Firefox for Android version (this issue did not occur with the previous version). I manually closed my tabs and closed the Firefox app when I e… (read more)

This applies to the latest Firefox for Android version (this issue did not occur with the previous version). I manually closed my tabs and closed the Firefox app when I exit. However, when I open the app again, the previously closed tabs are there as if they were never closed. This is fixed if I delete browsing data but, obviously, this is not an ideal solution. I have tried to attach a short clip of this issue in action but it will not upload. Any help would be appreciated. Thanks.

Asked by daylight_EX 5 months ago

Answered by daylight_EX 5 months ago

Firefox freezes after VPN status change

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wai… (read more)

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking

Asked by Parallax 4 months ago

Last reply by namnoops 6 hours ago

Thunderbird periodically loses saved passwords

Windows 10 22H2, Thunderbird 115.5 Thunderbird periodically loses my saved passwords (11 accounts) necessitating the re-entry of said passwords. This has been happening … (read more)

Windows 10 22H2, Thunderbird 115.5

Thunderbird periodically loses my saved passwords (11 accounts) necessitating the re-entry of said passwords. This has been happening for about six to eight months.

I have searched for solutions and have tried deleting the pkcs11.txt and secmod.db files but the problem reoccurs. There is no rhyme or reason as to how often this happens. If I new where the passwords were stored, I could copy the good password file back into the thunderbird directory.

Any suggestions would be greatly appreciated.

Thanks.

Asked by Douglas Smith 4 months ago

Last reply by Toad-Hall 5 days ago

Thunderbird does not start after latest update

Hi, A couple of weeks ago the Mozilla Thunderdirb I have installed on my laptop had an update. Since then the programme does not start. How can I fix this issues? Thank y… (read more)

Hi, A couple of weeks ago the Mozilla Thunderdirb I have installed on my laptop had an update. Since then the programme does not start. How can I fix this issues? Thank yuo in advance, George

Asked by Efthymiou George 5 months ago

Last reply by Efthymiou George 5 months ago

WebGL creation failed after reinstalling lbgl1* libegl*

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02… (read more)

I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02).

I used to play this game named narrow.one, which before I reinstalled the mentioned libraries, was working fine except for crashing a few times. I thought these libraries were causing some issue, so I tried reinstalling them.

I reinstalled the libraries using: `sudo apt install --reinstall --fix-missing libgl1* libegl*`

After installation, I start getting that error. So, I tried reinstalling firefox (using the same command), and then restarting the laptop - but of no use. Chrome seems to be running WebGL, including the game.

In firefox, on the https://get.webgl.org/ page, I see Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

After that, I also tried reinstalling `libopengl0` and `libglu1-mesa` and `intel-microcode`, but of no use. Running although, `sudo intel_gpu_top` and then chrome, it seems that the GPU is in use by chrome as well.

I then go to about:support. It shows me the images I have attached. Reading the logs, there several `blocklisted` values in `Decision Log` section. I suspect that's the cause of this issue, but then I don't know how can I un-blocklist the blocklisted things, and even after that, why does Chrome runs webgl if these are blocklisted?

Running `glxinfo -B`, I get the following: `name of display: :0 display: :0 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)
   Device: Mesa Intel(R) HD Graphics 620 (KBL GT2) (0x5916)
   Version: 23.2.1
   Accelerated: yes
   Video memory: 7697MB
   Unified memory: yes
   Preferred profile: core (0x1)
   Max core profile version: 4.6
   Max compat profile version: 4.6
   Max GLES1 profile version: 1.1
   Max GLES[23] profile version: 3.2

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.2.1-1ubuntu3.1 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20`

I do not know much about OpenGL, but reading the above stuff, I suppose my GPU is in use and also has a compatible driver (although I am not sure).

Also, running `glxdemo`, `glxheads`, and `glxgears` seems to be rendering stuff.

Should I reinstall firefox after purging it first? Please help.

Thanks!

Asked by Lakshay Rohila 11 hours ago

Last reply by Lakshay Rohila 6 hours ago

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:) Camera and microphone are blocked. Sess… (read more)

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:)

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

Asked by STAMPS 2 weeks ago

Last reply by cor-el 2 weeks ago