• Solved

Removing and adding back AOL email accounts

I use TB 68.8.1 with 4 AOL accounts, 3 of them are POP and 1 IMAP on a Windows 7 PC. AOL just sent a notice saying that by October 20th, I need to 1. download their apps… (read more)

I use TB 68.8.1 with 4 AOL accounts, 3 of them are POP and 1 IMAP on a Windows 7 PC. AOL just sent a notice saying that by October 20th, I need to 1. download their apps to my devices, not going to happen, 2. continue using a 3rd party client but remove and add back the accounts to reconfigure for their new security or 3. use a 1 time app password that must be redone every time you sign out. This option seems cumbersome since my computer is not on all the time. Do I really need to remove the accounts and re add or is it just some settings to change? If I have to remove the accounts what about my messages that are not saved in specific local folders? I had the Import/Export Tools but it had been disabled many version ago as legacy. Can this be done by creating a new profile before and moving messages after adding the accounts again? I do have EMailchemy which can save the messages but not sure about getting back into TB. Thanks

Asked by MikeZZ 1 month ago

Answered by sfhowes 1 month ago

Bookmarks v81 - Just Access, Not Create Another Tab

Hi All, I want to access ABC News, then change to viewing NBC News, etc. I just want to go from one bookmarked site to another with the least amount of hassle - just like… (read more)

Hi All,

I want to access ABC News, then change to viewing NBC News, etc. I just want to go from one bookmarked site to another with the least amount of hassle - just like how the desktop version works.

Q #1) With android v81 I tap the menu 3dots, select Bookmarks dropdown, tap on the Bookmark name/URL, it opens but as a new tab (3 steps). I must eventually close this tab >Select tabs icon, tap X to close that tab, then select the tab I just left. This is now SIX STEPS. I just want one open tab and change that URL to other bookmarked sites. I can't find a way to do this, or setting to change.

In the previous version I would I would tap the address bar, it defaulted to viewing Bookmarks tab. I selected a bookmark and the page would open - Done. This was TWO STEPS.

Q #2) BOOKMARK ORDER: "We listened to what features you want...blah blah". Is there a way to reorder bookmarks? Our bookmarks migrated into v81 are not alphabetical, by date saved, by URL, or even in their order from the previous version. This is just odd. Does anyone know the criteria on how v81 reordered bookmarks?

The previous version put new bookmarks at the very bottom of the list. People hated this and asked year after for the ability to rearrange their order. It's a tiny ask, 60 minutes worth of code. Many just don't want to push their highly personal bookmarks through a server (Create account -Sync with PC). To get their list order Android users would remove all bookmarks then add them by one in the order they want, doing this several times a year as the list changes. Mozilla has allowed the reorder of Bookmarks in the desktop version since it's inception. So there's has to be an ulterior motive why they won't allow this with mobile devices.

Asked by AZMedia 1 day ago

Downloading issue on latest update

I am starting a new thread even though I saw a lot of people are having this issue with the latest vs of Firefox and it was never answered. Just marked as answerd. I was … (read more)

I am starting a new thread even though I saw a lot of people are having this issue with the latest vs of Firefox and it was never answered. Just marked as answerd.

I was trying to download a pdf from my banking app which never had an issue before. I get the download failed in the notifications dropdown men. I don't know if it makes any difference but it's always 2 messages and they recur every day. Not sure what It was that I was trying to download this last time but it's still trying to get the file. (pdf) I just want it to stop. I will use Dolphin or something to get files until it is fixed in Firefox. I delete cache, quit, close all tabs etc. I had already tried the uninstall & reinstall to no avail. Whatever it's still trying to get its a pdf also. Note 9 One UI 2.0. Android 10

Asked by moodyX2 2 days ago

Last reply by Seburo 1 day ago

Firefox loads homedepot.com webpages very slowly

Firefox takes about 12 seconds to load homedepot.com webpages that are specific to products. Here is an example of a page that takes 12 seconds to load: https://www.hom… (read more)

Firefox takes about 12 seconds to load homedepot.com webpages that are specific to products. Here is an example of a page that takes 12 seconds to load: https://www.homedepot.com/p/Milwaukee-15-Amp-1-1-4-in-Stroke-Orbital-SUPER-SAWZALL-Reciprocating-Saw-with-Hard-Case-6538-21/202101594.

I have tried removing all of my add-ons and this does not fix the problem.

Asked by Rumboogy 2 days ago

Last reply by Rumboogy 1 day ago

Very disappointed in lack of transition from Thunderbird 68 to 78

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons… (read more)

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons I was using would not work (and now, months later that there are STILL NO UPDATES to v78-compatible add-ons). I was not aware that there were profile and database changes that would occur making for problems for lots of users.

The forum is full of comments about these points so I'm not going to belabor with further feedback but I would like to emphasize that Thunderbird may very well have signed it's own obsolesence warrant for failing to take its customers base real needs into account. Fortunately for me a roll-back to 68 was easy since I had just done a full image backup.

I'm not really looking for "help" or a solution to a particular problem. But, respectfully, WTH were you thinking?

Asked by webweweave 2 days ago

Last reply by webweweave 8 hours ago

logged in websites are not remaining logged in, must re-log in every few hours

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, eve… (read more)

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Asked by JC 2 days ago

Last reply by JC 19 hours ago

Randomly logged out of websites all of a sudden

Hello, I'm not sure when it started, maybe a week ago. When I open firefox, I'm logged out of "most" of my accounts sometimes. I'll log back in and it will last a few br… (read more)

Hello,

I'm not sure when it started, maybe a week ago. When I open firefox, I'm logged out of "most" of my accounts sometimes. I'll log back in and it will last a few browser closing and reopenings. Some websites seem to log out quicker, or it's possibly just random.

I've been using Firefox for a very long time and I've never had an issue like this. It's frustrating because I have to go through 2-factor each time a website logs me out. And so far, it hasn't happened to Discord in browser. It affects Gmail, Hotmail, Twitter, Facebook, and Reddit.

I did not change any settings recently until after it started happening (I set "Enhanced Tracking Protection" to standard thinking it would help but it hasn't).

Thank you.

Asked by alphadeus 2 days ago

Last reply by Il_Bolognese 2 days ago

URL bar autocomplete stopped working

I've used Firefox for several years. Up until recently, anytime I would type the beginning of a heavily visited site, I could simply hit enter and it would autocomplete t… (read more)

I've used Firefox for several years. Up until recently, anytime I would type the beginning of a heavily visited site, I could simply hit enter and it would autocomplete the website for me. It doesn't do that anymore, and I either have to type out the entire website, click it in the 'suggestions' that drop down, or click it in my bookmarks. I used to be able to type 'gmai' and hit enter to go to gmail, now it just searches 'gmai' on Google. Is there some setting I'm missing? This is extremely frustrating.

Asked by DILeakstudios 3 days ago

  • Solved

accessing my mail account on mail.com

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything wo… (read more)

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything works the first time and then reverts . This all started happening 1 week ago after years of no problems. has anybody any ideas?

Asked by jan109 3 days ago

Answered by cor-el 3 days ago

Lockwise and multiple usernames

I subscribe to a number of separate "Things" hosted by a single company (silly example) http://stuffstuff.co.uk. My user name for each of the separate things is "mr-sill… (read more)

I subscribe to a number of separate "Things" hosted by a single company (silly example) http://stuffstuff.co.uk. My user name for each of the separate things is "mr-silly@silly.co.uk" and the only thing that differentiates them is that each "Thing" requires a different password.

Thing 1 Username: mr-silly@silly.co.uk Password: 1sillything Thing 2 Username: mr-silly@silly.co.uk Password: 2anothersillything Thing 3 Username: mr-silly@silly.co.uk Password: 3moresillything

and so on...

Unfortunately this Lockwise thing will not permit this to happen, presenting the following stupid message.

"An entry for http://stuffstuff.co.uk with that username already exists. Go to existing entry?"

How do I get around this Lockwise silliness?

The email address is required as the user name by the company.

Don't suggest having a different email address for each user name, that is not possible.

While the question maybe posed in a silly manner  :-) I am quite serious about the problem. Thanks Ax

Asked by arturox 3 days ago

Calendar doesn't remember show/hide setting; or shown calendars aren't visible when Calendar is opened

First off, thanks for making Calendar built in. I am using Thunderbird 78.3.3 with the following extensions: Lightning Calendar Tabs Open Google Calendar Provider for… (read more)

First off, thanks for making Calendar built in. I am using Thunderbird 78.3.3 with the following extensions:

  • Lightning Calendar Tabs
  • Open Google Calendar
  • Provider for Google Calendar

When I open Thunderbird and then the Calendar tab, only items in the Home Calendar are shown. To show any of my other calendars, I need to hover over where the eye icon would be, click on Hide, then click on Show. I have to do this each time I open Thunderbird for each Calendar that I normally have as shown. Calendar does remember which calendars are hidden.

Once a calendar is shown, the eye icon does not stay visible. Personally I preferred the Lightning UI where each calendar had a checkbox for visibility.

Asked by mpolder 4 days ago

Firefox not launching (crashing) after update 82.0

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the foll… (read more)

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the following in event viewer:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1049, time stamp: 0xb5beef21 Exception code: 0xc0000409 Fault offset: 0x00000000000a1170 Faulting process id: 0x504 Faulting application start time: 0x01d6a79d51cff95a Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a6b172b9-a2b5-4bc0-a874-22a48b48aa06 Faulting package full name: Faulting package-relative application ID:

When trying to uninstall from Program and Features we get the following NSIS error (attached).

Asked by dirkvdm85 4 days ago

Last reply by Jonathan Watt 2 days ago

Google Calendar doesn't load on startup

Hi, I'm using Thunderbird 78.3.3 64 bits with Provider for Google Calendar installed. I have got a couple of local calendars, they all work perfect. The external Google C… (read more)

Hi,

I'm using Thunderbird 78.3.3 64 bits with Provider for Google Calendar installed. I have got a couple of local calendars, they all work perfect. The external Google Calendar that is setup in Thunderbird only shows all the events after clicking the hiding and unhiding button. Could this be fixed?

Kind regards

Asked by info3701 5 days ago

Last reply by Matt 2 days ago

bug in firefox for ios version 29: reload tab opens a new tab

Is anyone else having this problem with Firefox for ios version 29? touching the "reload tab" symbol opens a new tab instead of refreshing the tab. If this is a known bug… (read more)

Is anyone else having this problem with Firefox for ios version 29?

touching the "reload tab" symbol opens a new tab instead of refreshing the tab.

If this is a known bug, is there a fix ?

Thanks

Asked by rxh 6 days ago

PLEASE help! I am trying to restore my open tabs which were cleared by a restart (Windows10)!

Hi, I am seeking a job and had a number of important tabs open when I had to restart my browser. Unfortunately, it was set to clear history on restart. Is there any way, … (read more)

Hi, I am seeking a job and had a number of important tabs open when I had to restart my browser. Unfortunately, it was set to clear history on restart. Is there any way, on a windows10 pc, to recover them? Are they stored anywhere?

Asked by cubswin60611 1 week ago

Last reply by cor-el 1 week ago

All my event in my calendar is gone when I start Thunderbird

When I start Thunderbird and open my calendar I can´t see any event that should be there. I find the button "Hide calendar" and if I push that button and push it again to… (read more)

When I start Thunderbird and open my calendar I can´t see any event that should be there. I find the button "Hide calendar" and if I push that button and push it again to show my calendar then all my event is there? I think this happens after I upgrade to Thunderbird 78.3.3 a few weeks ago. Is there any fix to solve my problem?

BR Peter

Asked by petersandersson 1 week ago

Login window for Basic Authentication disappears after returning from the password manager

Hello everybody, Since the last major update (the address bar can be seen at the bottom of the display since the update), the login to a website via Basic Authentication … (read more)

Hello everybody, Since the last major update (the address bar can be seen at the bottom of the display since the update), the login to a website via Basic Authentication no longer works if I use the Keepass2Android password manager to enter the password. If I want to log into a website using Basic Authentication with Firefox, the dialog box for entering a username and password appears first. In the Username field, instead of entering the name, I choose the function "Fill in with Keepass2Android". It then switches to the Keepass2Android app and I select an entry there. After the selection, it will switch back to Firefox for Android. The input field for username and password is filled and can only be seen for a fraction of a second before it disappears. However, it is not possible to register without pressing the "OK" button and I cannot access the website. I've already tried every possible setting in both Firefox and Keepass2Android. Unfortunately without success. A new version of Keepass2Android has not been released in the meantime, so that the cause is very likely to be due to the new Firefox version. I'm using a Samsung A50 with Android 10. Thank you in advance for your support. I am at your disposal for questions. regards Michael

Asked by firefox1041 1 week ago

Last reply by Seburo 1 day ago

Can Lightning be removed in TB 78.2.2?

I love Thunderbird but I don't use Lightning. Is there any way to remove or at least disable it? Also, it seems that the calendar and tasks icons can't be removed from th… (read more)

I love Thunderbird but I don't use Lightning. Is there any way to remove or at least disable it? Also, it seems that the calendar and tasks icons can't be removed from the toolbar. 32 bit TB v78.2.2 on a Win 10 machine. Thanks in advance!

Asked by billhinds 1 month ago

Last reply by suchness 3 days ago

Thunderbird Linux keeps asking for passwords where it didn't before

Here's how it used to work and how I would like it to work: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail a… (read more)

Here's how it used to work and how I would like it to work: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail and will periodically scan for new mail. I could scan sub-folders like sent or trash without entering a password. Sending email requires inputting the password the first time. This behavior used to persist until I closed Thunderbird.

Here's how it is working now: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail. Initially I can enter sub-folders soon after startup without entering a password. After some number of minutes if I click on the inbox or do a "get new mail" or enter a sub-folder, it requires I enter the password again. Thunderbird no longer checks for new mail as it seems to have forgotten the password(s) I entered. Sending an email requires entering the password every time to send, and entering the password again every time so it can be copied to the sent folder.

I've been using Thunderbird for decades and this new behavior is very frustrating. 

I recently converted one of my emails (yahoo) to oauth2 as yahoo imap will soon be disabled. I noticed the new behavior after this change, but cannot definitely attribute the undesirable behaviour to this change. After this change, the yahoo account no longer requires entering the password upon opening Thunderbird, for entering sub-folders or sending mail. This appears to be persistent.

What I've tried with no success: Run Thunderbird with addons disabled - undesired behaviour. Reinstall current version of Thunderbird - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) - undesired behaviour. Reinstall current version of Thunderbird with no yahoo account - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) with no yahoo account - undesired behaviour.

Any assistance that could be provided would be greatly appreciated.

Here's the pertinent troubleshooting info: Name Thunderbird Version 68.12.0 Build ID 20200820223055 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Thunderbird/68.12.0 OS Linux 4.19.0-10-amd64 Profile Directory (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 Disabled Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account2 (none) Local Folders None Normal password account3 (imap) imap.gmx.net:993 SSL/TLS Normal password mail.gmx.net:587 SSL/TLS Normal password true account4 (imap) imap.googlemail.com:993 SSL/TLS Normal password smtp.googlemail.com:587 SSL/TLS Normal password true account5 (imap) imap.mail.yahoo.com:993 SSL/TLS OAuth2 smtp.mail.yahoo.com:465 SSL/TLS Normal password true

Asked by gargamon 1 month ago

Last reply by lpucik 2 days ago